AVOID! I would pay this company to never come near my house again. They are one of the most unprofessional and discourteous companies I've ever encountered.
1. They began work on my neighbor's property at 7:45 AM, cutting down a 50-foot pine tree. With no notice, they started with chainsaws and a commercial woodchipper and continued all day long, despite numerous complaints from neighbors. They refused to postpone their work to a different day.
2. This company does NOT use an enclosed truck for their woodchipper! Any reputable tree cutting service will use an enclosed truck bed so sawdust doesn't go flying. Jimenez Tree Service does not. That means that thousands of pounds of sawdust flew into the air, covering my car and house. I had windows open in both, including in my baby's room. Sawdust was everywhere. If you need to have a tree removed, do a quick search on other tree removal services in Denver. You'll see pictures - all the reputable companies use enclosed trucks to capture the sawdust.
3. When I asked them to take care of the sawdust, they were incredibly rude, refusing to cover their truck, even with a sheet or tarp, claiming they were the same as Mother Nature on a windy day. Finally, the supervisor offered to clean my house windows and said the company owner would get in touch with me. The supervisor did give me money to have my car cleaned, so I appreciated that minimal gesture.
4. The company owner never contacted me. After a day or two, I texted him. Then I texted again. Then a week later, I finally heard back and he said he'd call me in another week to have a discussion. I said there was nothing to discuss and asked for him to send someone to clean the windows the following day, as was already offered. He then called me rude and disgusting. Despite their promise of cleaning my windows, they never showed up and never even contacted me again. They never even apologized.
5. They left debris and trash around, including logs on the street overnight. I had to ask the supervisor to pick up an empty Gatorade bottle right next to him, which his crew had thrown onto the sidewalk. read more