Jim was so helpful and took care of my Jeep needs quickly and reasonably priced. 5 star service all…read morethe way!! Thansks

I took in my 1968 Firebird they charged me $235 to "check it out", They ruined my brand new $1100…read morepower steering system. It's now leaking I would not recommend the shop.

Absolutely AMAZING experience! I was visiting from up north (where I live) and had a sudden major…read moreissue with my truck. I called Tamrox 10 minutes before they closed on a Friday and they quickly arranged to help me, and also allowed me to use one of their loaner cars immediately and at no extra charge. Within just a business day or two the problem was fixed and I was on my way. The people were extremely friendly and down to earth, and the service was quick. I'll definitely be coming back here and recommending Tamrox to everyone I know. They really saved me when I was in a tight spot and I am grateful.

Took our vehicle in for a lack of acceleration and a check engine light. The only reason we took…read moreour vehicle in to Tamrox was because they offered a loaner vehicle. Otherwise we would've went to our regular trusted mechanic. They did a full inspection and we were told everything they found wrong with our vehicle. Then they discussed cost to repair said items. We were told changing the 3 coil packs on the back of the engine, and new spark plugs would fix the acceleration issue, they never made any mention that there may be a possibility that this wouldn't fix the issue. Which of course was the case, as the problem still exists today. For $3500 they replaced a rear wheel bearing, 3 coil packs and plugs, and a rear knuckle assembly. The very same day we got the vehicle back the rear wheel was squeaking horribly loud. Well apparently they put our brakes back together wrong so we had to go back and have that redone. Then they checked to see why the check engine light came back on and why it was still lacking acceleration. We were then told it would be another $3500 to replace the catalytic converter and 2 of 4 O2 sensors. Mind you the vehicle is a 2014 Explorer with over 200k miles on it. Had we known the first $3500 might not fix our issue, and we might have to spend another $3500 and it still might not be fixed. We surely would've sold the car as is to a mechanic, or scrapped it. In good condition the vehicle is only worth $6-7k. For comparison sake I asked my regular trusted mechanic what they would've charged for what was done, and it was substantially less. So much so that we could've just got a rental car and still would've had money left over, and I guarantee they would've properly diagnosed the vehicle and fixed it right the first time. You live and you learn, take it from me you don't want to go here, they like to throw parts at the problem, and they don't properly communicate that their idea for a "fix" might not be correct one. Aside from that they are ridiculously over priced compared to their competitors.

This has been the best auto repair shop in my 40 years on the road! A bad engine nearly stopped me…read morefrom commuting to my job and Darren, Steve, Mark, and the mechanics all made genuine "above & beyond" efforts to get my car back on the road and a month later it is still running great! Thanks to Darrwn and his all-star-staff at VTA!!!!

Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!

Took my truck in to Art Moehn for service work. The truck was under warranty. The truck needed a…read morenew CAM Shaft, New Lifters and a new transmission. My truck remained at Art Moehn for 6 weeks before they told me my truck was fixed. BUT, they would not let me get my truck until the warranty company paid them $29,000 for the repairs. When I finally got the truck back, I drove it 10 miles and the check engine light came on. I had to drive the truck for a week before I could take the truck back in to Art Moehn. When I finally took the truck back in, they told me they would NOT look at it because the original Dealership I bought the truck from had not paid their part of my bill, which is $3,000. So that is $32,000 worth of repairs for a truck only worth $25,000. AND the truck is STILL not fixed. Plus Art Moehn took apart some other things on the truck and never hooked them back up, which has caused more problems with the truck. These parts that they did not put back could have seriously injured the passenger in my truck if I had to slam on the brakes or accelerate fast.

Just bought a 2020 Silverado 1500 6.2 LTZ. I couldn't be happier with the entire process from…read moretalking to Fadi Mustafa my sales man and having him search the country for the EXACT truck I wanted having it delivered with in 2 days of asking him to find it too sitting with Lou the financial guy and having the feeling that I am getting the BEST price possible on my truck! I strongly recommend calling Fadi @ 517-812-0508 if your looking for a great deal on a great vehicle!!

This company is great! They were very prompt in their response and Cody the tow truck driver was…read morevery nice! Thank you very much for your great service!

This automotive shop is beyond all others. They take such great care of their customers…read more I brought my care in to be serviced because it had been making noise for some time. They not only diagnosed the problem but found another that a different establishment had missed. Not only did they perform the service requested, but they did a stellar job at it!! At a FRACTION of the cost of the other establishment!! Not only are their servicing skills beyond measure but so is their hospitability! They not only brought me to work but they picked me up and brought me back to the garage once my car was finished. THAT IS UNHEARD OF these days!! I highly recommend this establishment for all of your automotive needs. YOU WILL NOT BE SORRY!!! I give them 10 stars!!

Got my car towed in and worked on at Jimmie's. Their drivers and mechanics are great!read more

I needed to get my Excursion checked out before taking it on a long road trip to southwest Florida…read more I talked to Paul in their service department and he said they would work it in. I flooded it trying to start it in the 15-degree weather, called them back and they sent a truck right over for a jump start. I drove to their Michigan Ave shop and left it there a few hours. They checked everything out, got it road ready and had me on my way. Their crew is super helpful and professional. They've won my business from now on!

FIRST VISIT A couple years ago car needed a clutch…read moreadjustment for manual trans. Went fine. SECOND VISIT Less than a year ago needed a worn section of exhaust lines replaced. Now it needs replacing again (why?!) .We have time so decided to DIY. Ordered manufacturer spec & number part from another vendor. It didn't fit! Verified mfr. specs again, order was correct. Turned out this Kitley's had SAWED OFF intrinsic mounting plate (where replacement section would join) from pipe!!! Then connected new piece with a sloppy amateur weld that cracked because line now had no support and vibrated so much while driving. I'm sure we paid them more than $1.00. They weren't worth it. Too bad, because we would like to support local businesses. Not this one.

I took my car there for dual exhaust. What a joke for a guy having 20 plus years of experience. It…read morelooks like a beginner did it. Kink pipe on 1 side, other pipe was a 1/8 inch off transmission pan, tail pipe looks like a snake. Never seen a 10 piece exhaust before, must of used all the scarp pieces laying around

Jalen and Jarrett in the service department are really wonderful. They are helpful, very informed…read moreand above all HONEST! They both went out of their way to help me, answer all my questions after a mess with another auto repair company, that ended up being a 2 week fiasco with the problem dtill NOT resolved! They had my Service engine light problem properly diagnosed and had the problem fixed in 2 hours after receiving the parts! They are amazing! Patricia Gainer

Horrible customer service -- if you want to call it customer service…read more On 9/14, I visited the Nissan dealership in Jackson. I parked my car and walked around the lot looking at a few vehicles for about 15-20 minutes. I then walked in through the side entrance, where I saw two employees sitting at their computers. Neither was helping a customer or speaking on the phone. I walked out through the front entrance without being greeted or acknowledged by anyone. I waited in my car for a few more minutes, hoping someone would come out to assist me, but no one did. I eventually left without ever speaking to a salesperson. I understand that dealerships can be busy, but completely ignoring a customer who walks onto the lot and into the showroom is unacceptable. First impressions matter, and unfortunately, this experience was great and I was ready to buy.