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    Auto Merchants

    1.0 (1 review)

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    7 years ago

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    Huff Auto Group

    Huff Auto Group

    (14 reviews)

    Great experience 10/12/2016!!! These guys are as good as it gets when it comes to listening to what…read moreit is you want and need... Huffs DO NOT push you in a direction you don't want or need to go... It was the fastest most polite transaction I have ever been a part of!!! Great deal in 2014 with only 37k miles on it and my wife loves it!!!! Thank you Don Sr. and Jr. also Blair!!! You guys ROCK!!! Keep up the great work. Rich C.

    I deeply regret every fucking night getting this car. Needless to say sadly they knew I was in need…read moreand desperate. After having this vehicle for a day, I noticed the check engine light coming on, so I immediately told him that I did not want the vehicle or that I wanted it to be looked at. He said he would get it permanently fixed. It appeared as so, as the problem was may be fixed for about a month. But the same sensors that they said were"" fixed "" definitely not fixed. A few weeks later after getting the vehicle, I noticed as I was switching my son to the other side of the vehicle that the two passenger in middle seatbelts were hidden underneath. The seat busted completely, and I was still running back into issues with the check engine light in the car, not wanting to start after getting gas. I told him I wanted a different vehicle yeah I was denied in my 30 days. He finally fix the seatbelt asking me why I didn't tell him sooner. I didn't even see it, sir. That should've been your guys job before even selling a vehicle. I've asked repeatedly to get some of the same issues fixed that were already broken still denied today. He told me not to reach out to him again and to reach out to Fosters to get any information. I would never in my life ever go see this "dealership" again nothing but fraud and just want your money!!!! Fuck you #HUFFAUTO do not let dean play you next! Run as far as you can from this crooked place. I'm 25 years old with a 3 year old who has autism. They never cared about my needs or my car being safe for my son's needs, doctors appointments and etc.

    Art Moehn Chevrolet Honda

    Art Moehn Chevrolet Honda

    (46 reviews)

    I bought a 2023 Kia Sorento on Nov. 29, 2024…read more After the salesman had confirmed some basic info, I was passed to Matt, the finance guy. He sat me and my parents (they were loaning me a down payment) in his office where he proceeded to give us a great deal with a $1500 tradein value for my 2011 Ford Fusion. Fantastic. When he asked for the title for my Ford, I gave him what I THOUGHT was an acceptable document--the signed-over title of the Ford from my ex husband. I will admit guilt here--the title should have been fresh and in MY name, which I did not understand. But Matt said, "It's fine, we'll take care of it," and took the title and gave me the tradein value. In December, after I'd already driven the car back to Illinois with the promise "I'd receive plates in the mail," I received texts from Matt stating that they actually DID need a fresh title, so they'd fedEx the faulty title I'd given them back to me. Several weeks later, that title had not arrived. It had been lost with FedEx, and my ex had to order another one. At this point, the temp tags given by Art Moehn had expired. I called the dealership to ask for new ones and they refused for "legal reasons." I even offered to repay the tradein value of the Ford and start over, but was told that wasn't possible. My ex finally got the Ford's fresh registration and signed it over to the dealership. I FedExed those documents back (it was nearly March at this point). I received a text from Matt confirming that, yes, I should receive my plates in the mail, and they'll send a 60-day temp tag, which did arrive. The 2nd week of May, I still had not received my plates. I became concerned--my temp tags would expire May 29, and I'd booked a road trip through Canada (at a $2k expense) for which I'd need proper registration. So I contacted Matt (after several ignored previous attempts) on May 14, asking if he could check that all paperwork was in order. He assured me that it was, and said I just needed to wait. Several days passed with no update, so I reached out to both the Illinois and Michigan Secretaries of State. Neither had any information on my VIN. I spent over 4 hours on hold. I reached out to the leinholder, Capital One, who said, yes, there was a delay from Art Moehn on paperwork. Feeling like I might have found the issue, I contacted Matt. He proceeded to call me back and repeatedly state that he could not do anything, that the lender had nothing to do with the registration, that it "must suck" to be in my position, but there was absolutely nothing he could do because DealerDoc (who he'd FINALLY agreed to contact after several texts) hadn't "gotten back to him." He insisted that DealerDoc "doesn't make mistakes" (this did turn out to be true, but wait for the end). So I reached out to DealerDoc on May 23. They returned my call on May 27 to communicate the following: DealerDoc did not receive ANY transfer registration paperwork until May 15. One day AFTER I'd sent Matt the a text regarding checking on a 3-month-old registration paperwork submission. To reiterate--I now realized Matt hadn't submitted ANY paperwork until almost 3 months following his receipt of my valid title. Art Moehn's employee berated me, ignored me, and then gaslit me while covering up his own ineptitude. He had never submitted the paperwork until AFTER several emails and texts from me (nearly 3 months after I'd submitted valid documents) and lied through his teeth about making a mistake. While I now finally have my plates (nearly 7 months after sale, 3 months after submitting valid paperwork, and many hours wasted on hold), I cannot speak more poorly about Art Moehn's staff, at least with this particular employee. My Kia is fine, by the way. But don't trust financing, registration, or communication from this dealership.

    Warning! Stay away from Art Moehn Chevrolet if you are looking for a used car…read more I purchased a 2018 Chrysler Pacifica from them and it has a blown head gasket and my mechanic said they had to have known it had this problem prior to them selling it to me because when they changed the oil it would have been white because of the coolant leaking into the piston chambers and mixing with the oil. I am a disabled senior citizen and my wife is also,She has to use an electric wheelchair and we can't afford to have this vehicle repaired. Also there were codes that had been archived in the computer that indicated misfires in cylinders 3 and 5 which would have shown that the engine had a problem with it when I purchased it.

    Auto Merchants - car_dealers - Updated May 2026

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