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    Jim Shorkey

    1.9 (28 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 month ago

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    11 months ago

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    1 year ago

    Thank you for your great service! We will be coming to you for our next Kia since your service is so great.

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    1 year ago

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    3 years ago

    After finding a couple key people to complain to, I was able to get the battery reimbursed. Shouldn't have been this hard.

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    3 years ago

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    4 years ago

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    5 years ago

    I just want to thank the service department for going above and beyond in helping me today. A special thank you to Mark who saved the day.

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    Cochran Volkswagen North Hills

    Cochran Volkswagen North Hills

    (71 reviews)

    Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

    I took my car in for service, inspection, and an oil change on a Friday. The shop recommended…read moreadditional maintenance, including new tires and brakes, bringing the estimated total to about $3,600. They told me they'd prefer the car to stay because the cords were showing on the inside sidewall of the tire and said the new tires wouldn't arrive until Wednesday. They gave me a loner car in the meantime. Thankfully the tires arrived sooner and I got my car back on Monday. When I picked up my vehicle, the final bill was about $4,600 almost $1,000 more than the original estimate. There was no prior notice of these additional charges. They linked them to the original service request. After driving the car less than five miles home, mostly through a 35 mph zone, I parked it in my garage. The next day, when replacing my EZ-Pass, I noticed a significant chip in the windshield on the passenger side. I contacted the service center within 23 hours of pickup, but they refused to take responsibility, hiding behind the excuse that it had been off their lot for over 24 hours. Instead, they told me to file a claim with my own insurance. Beware of this shop. They inflate prices without warning and refuse to take responsibility for damage that happens under their watch. Their dishonesty and lack of accountability make it clear they do not value their customers. If you care about fair pricing, transparency, and the safety of your vehicle, take your business elsewhere.

    Wright Nissan - My new Pathfinder!

    Wright Nissan

    (39 reviews)

    Stop searching now and go straight to Wright Nissan Auto!…read more We had the best buying experience at Wright Automotive in Wexford. Sales manager Zack knew we were coming to see a particular vehicle and had it up front and ready for a test drive. Impressed with their communication skills and readiness. Holt was our salesman who was outstanding! Professional, knowledgeable, friendly and in my case, very kind and patient! The whole team from Zack to Holt to Chris in finance went above and beyond to find the best options to make it work! Not to mention I have a beautiful bright red 2019 Jeep Compass as my new SUV. I moved up from a sedan! Even though we live across town we will go there for any maintenance and definitely amy new vehicles in the years to come. I would also say they are still a family-owned business which their demeanor and salesmanship show. Willing to spend as much time as you need. They receive our highest recommendation!

    1-Star Review - Wright Nissan / Nissan USA…read more I'm writing this to warn others and hold Wright Nissan and Nissan USA accountable for how they've handled my sister-in-law's vehicle issue. She brought her car to Wright Nissan because it was running sluggish. The mechanic there looked at it and told her to "just drive it for a few more weeks." That advice caused more damage -- the radiator fluid leaked into the transmission, completely ruining it. When the car was brought back in, they admitted the radiator had failed -- but then refused to cover the repair under warranty, claiming the problem was with the radiator, not the transmission. That's absurd -- the transmission on a five-year-old vehicle should be covered, and their own bad advice directly caused the failure. After multiple calls, my sister-in-law reached out to Nissan Consumer Affairs, hoping they'd do the right thing. Instead, she got a canned response from corporate saying: "I regret to hear that we were unable to give you the outcome you hoped for, however the decision remains the same." Meanwhile, Nissan's public relations team posted a fake-friendly comment asking her to "DM with more details" -- after already reviewing and denying her case. So, they publicly pretend to care, but privately refuse to help. This kind of dishonesty and corporate gaslighting is why people have lost faith in the Nissan brand. Wright Nissan's negligence caused the issue, and Nissan USA refuses to take responsibility. If you value integrity, accountability, or basic customer care -- take your business elsewhere. #Nissan #WrightNissan #ConsumerAlert #LemonLaw #DishonestDealership #DoBetterNissan

    Cochran Mazda

    Cochran Mazda

    (53 reviews)

    Great experience purchasing a new car here! I was looking at CX-5s, and Matt couldn't have been…read moremore helpful. Their sales tactics are really relaxed - no pressure, online portal to tweak whatever you want, and flexibility + great deals from both Mazda and Cochran! I'd highly recommend buying a Mazda and checking out here to buy. We found that they had the best incentives and the nicest staff. I was able to get exactly what I wanted for a fair price.

    I had a very disappointing experience with this salesperson and would not recommend working with…read morehim. From the beginning, the level of service we received felt noticeably below standard. Communication was minimal and there was a clear lack of effort to assist us in a professional or respectful manner. We came prepared and ready to do business with a cash purchase yet it felt as though we were not being given the same attention or courtesy that other customers might receive. What made this experience especially concerning was the strong impression that we were not treated fairly. Whether intentional or not, the interaction left us feeling uncomfortable and undervalued as customers. Buying a car is a significant decision, and every customer deserves transparency, respect, and equal treatment throughout the process. Overall, the experience lacked professionalism, attentiveness, and basic customer care. Based on this interaction, I would not return or recommend this salesperson to others.

    Jim Shorkey - car_dealers - Updated May 2026

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