Not the 5 star experience I expected based on other reviews on google.
Came by in the morning for a quote. It is cheaper than other places. I should have thought about that more at the time. But they could replace the windshield to be ready for pickup by early afternoon.
3:30 pm rolls around and I call asking if it's done yet and they apologize for not calling me to tell me it's done.
I inspect the work onsite. There's extra adhesive bulging out on the interior. Some is smeared on a small section of the windshield frame that's between the driver window and windshield. Some of the adhesive is still wet. There's evidence of it on the driver's seat.
I ask about it and get an apology. An apology that sounded genuine, but also practiced, many times over. They suggest let it cure for a couple days, no a week, and bring it back and they'll trim the excess with a razor blade.
To look at their website you get the impression of an old timey fella who will do you right. Jim seems a nice guy, but he's not the one doing the work due to his age/health, so if you're expecting excellence because he stands behind his name and work, you'll be disappointed. But you're getting what you pay for.
Having only replaced 1 windshield, I would look elsewhere before returning. Other quotes from 4.5+ star businesses weren't that much higher and would be justifiable with a more carefully completed job.
It was cheaper. 3 weeks later my new windshield is still on. So there's that. read more
