Found a oil leak, they were great, tapped me off so I could take car to dealership for repair, they always take good care of me here.

Everyone was super attentive and kind! I appreciated the fast and efficient service. I will definitely be back.

I will always be coming to this Jiffy Lube now because of the great customer service and communication i experienced which can be rare for a young woman needing car help at certain places. Haley helped me with so many of my car problems and was extremely knowledgeable. Not only that, she was communicative and helpful. She made me feel quite at ease. Cynthia at the desk was also extremely kind and helpful. She showed me my grody old cabin filter and air filter and explained it was time for some new ones! I was very happy with how the customer service was overall. Give these ladies a raise.! read more

Love that they clean your windshield, never got that at valvoline lol. They were helpful and knowledgeable as well

Great customer service knowledgeable technicians fast and affordable service definitely will go back for future maintenance on my vehicle. And would recommend to anyone looking for a good mechanic for routine maintenance and trustworthy prices and work read more

Pretty bad experience with this location. Can't not recommend them enough. Waited until they pushed all the oil out of my car before letting me know they were out of all but the most expensive option. What a scummy bait and switch. Sad that they need to scam people to stay afloat. Smarmy smartass employees are the reg now a days (which this place had no shortage of) but outright scams are pretty disgusting. Go literally anywhere else read more

I came to this location about a week ago to get an oil change and they asked if I wanted my tires rotated. I said yes.. unfortunately they couldn't do my tire rotation because they said they needed a certain type of lifter for my car ?? I have a Chevy Impala mind you I know nothing about cars so I believe them. Before leaving I asked is there anything that I need to do to my car does Everything look OK they said yes I'm all set they added windshield wiper liquid, air to my tires all that ! They recommended me to somewhere else to get my tires rotated and balanced. So about three days ago, I take my car to another shop and they told me you don't need them to get rotated and balanced You need a whole new set! Apparently my two front tires are extremely bald and the mechanic went as far as telling me that it's very dangerous to be driving my car the way my tires are looking . Yes I do Take fault into not noticing earlier But I didn't think to look since I've been told that my tires are just fine and like I previously said, I know nothing about maintaining a car, but that's why I ask questions so I can learn in hoping that these mechanics can pass me information so I can stay aware of my cars condition and certain stuff I need to stay on top of .I trusted the mechanics to let me know if something were going on. It's just a little frustrating because they obviously had to look at my tires since they did as well add air to them. so how did they not see how bad they were and not let me know especially when I ask them if there's any other maintenance that I should be doing to my car I don't know much but I'm trying to learn ! On top of that I had let the tech know that I drive a lot on a daily basis From Work school daycare . I'm just really frustrated and don't understand why they wouldn't have told me? Just makes me feel like maybe they take advantage of their customers especially the ones who don't know much. On a sidenote, I paid about $130 roughly around there for my oil change when I've been to different companies and it's always around the same amount $60-$80 ? I didn't think much of it because of course I'm willing to pay the money to make sure my car is OK but now knowing what I know now it just makes me feel really suspicious and untrustworthy of this location. read more

Service was prompt, staff was thorough and attentive.Technician went through several items and recommended but was not pushy.

I was the ONLY customer made to leave my vehicle and stand in their 60 degree lobby with zero sunlight and be cold. I was treated differently than everyone else and that's never a good feeling. My last oil change at jiffy lube was $20 less and I didn't leave feeling disrespected. I normally tip, not today. read more

Asked for an oil change, and that's what I got. They offered to top off my coolant but checked with me before doing so. Quick, polite, good price. I am so appreciative. Thank you! read more

I went in for an oil change. The guy who talked to me was friendly enough, but when I looked at the receipt, which was emailed to me instead of given to me onsite, they marked completed a couple of things on the checklist that they did not actually do. Now I wonder if they did any of the other things on the checklist because I couldn't see that work from inside the car. I should add: they weren't busy; I was the only customer there. I emailed the business to ask for a partial refund; no answer. On the up side, it was quick and I was able to stay in my car. read more

This place ruined my car by not tightening my oil plug. My engine is ruined and it will cost me 8,000.00. The local business says they escalated the issue to their parent Company, TEAM CAR CARE. Team Car Care has not been helpful and we are still without a car and payment over 6 weeks later. According to the BBB website, Team CAR Care is responsible for destroying MULTIPLE CARS due to this very same issue in just the past three months. This is criminal negligence and should be investigated. Please be aware of this company who owns multiple local Jiffy Lubes. read more

I stopped in today with my new Jeep since I could not get the oil drain plug off cause it was in a bad position. So I told them I have my oil and oil filter with me, so I just need them to drain and fill. They where very helpful and went right to work. I had already done everything else on the vehicle, so I knew everything else was good to go. They did not ask to do anything else so I was happy with that. The issue that I did run into is that they charge $48 to drain and refill the oil. That seems excessive. I guess it's on me since I should have just bought some lifts to get to the drain bolt easier. Oh well lesson learned!! All in all the service was very good, and the employees where very professional! read more

Jiffy Lube - My Jeep in the back getting worked on! - Oil Change Stations Near Me - Tucson, Arizona

Super easy & fast. Johnathan helped me out and took the time to break everything down for me in simple terms. 10/10 great service

Fast and friendly service by Amber and Andrew. Went in on a Sunday around 345pm the service was STELLAR! They were sincere and thorough. The bathrooms were super clean as well as the lobby. Biggest surprise was delicious hot fresh coffee. We've taken several cars here in the past, my apologies for not writing a review sooner! Keep up the great work!! read more

Jiffy Lube - Sunday March 31st, 4pm...fresh hot coffee!! - Oil Change Stations Near Me - Tucson, Arizona

I have been coming here since 2010 and I will always come here even if I pay a little extra (always end up paying $100 somehow!). The staff is so amazing!! They are over the top friendly and polite. On this last visit I asked for water, since I didn't have any and had to wait in my hot car for my turn, and one of the guys went across the street and got me a huge ice water from a restaurant. It was the kindest gesture I've received in so long, it made my day! Love this location and won't go anywhere else! read more

I called ahead of time and was told the oil change would cost 49.99 plus tax. When I got there the guy told me it would be 77.00 total. I explained to him I was told on the phone it would be cheaper and I could not afford his price. He gave me a website for a promotion. I had to go next door for free wifi by the time I came back he did the oil change eventhough I told him not to. I barely had enough to pay. I will never come back and I've been coming to this location for years. read more

I pulled up and was accommodated to right away. Showed to the cold water and restroom while I waited. Wasn't there for more than 20 Minutes and they checked EVERYTHING while doing my oil change. Alexis was so so so helpful. She didn't sugar coat anything and was straight to the point on what's necessary now and what to keep an eye on. She understood I'm a college student and didn't put emphasis on things that weren't necessary just to get money out of me. She was very real, professional, and knew her stuff! The techs were great on explaining the answers to my questions and Victoria at the front desk was so kind too! Overall great experience. read more

John and Shannon were very nice and provided an extremely quick and efficient service!

First of all, this may be a very fine business, but I didn't get the chance to find out. Granted, I had limited time, but that's why I thought a company named "Jiffy Lube" with a big banner reading "15 Minute Oil Change" would be able to get me in and out in the 30 minutes I had available. The first thing they asked was if I'd been there before and when I said no, he said they'd have to work up a "profile" for me. And then he left. Now, that put me off a bit because, as everyone knows, profiling is wrong. And I'm not trying to get my car into a dating service. I just want to get the old oil drained out, the filter replaced, and new oil put in. Then I waited about 20-25 minutes while other cars were worked on. There was a great deal of shouting of numbers and letters and commands. I thought perhaps I'd driven into the conning tower of a nuclear submarine. Finally, I flagged down one of the earnest young men running around and told him I'd have to leave because I was out of time. He said I was next! But, honestly, next could have been another 30 or 40 minutes. There was no way to tell. So... if you have the time, and you want to be profiled to establish an ongoing meaningful relationship with a group of earnest, hard-working men who shout a lot and know their lube, then Jiffy Lube is the place for you. But if you need to zip into somewhere and get an oil change, this ain't the joint. read more

I love going to this jiffy lube. They're fast, kind, and honest. My biggest fear with going to repair shops is being scammed but they're very honest and will never push anything on you. Nick was very kind and helpful! Would give this jiffy lube a 10/10 ! read more

My car stalled out in the middle of intersection of ft lowel and Campbell luckily right next to jiffy lube and Shannon saved the day got my car out if intersection God bless her car needed new battery Shannon took care of it...Thanks Shannon you are an amazing person.... read more

I have been to this jiffy lube before and needed to come back for an oil change. Nick and his staff were attentive and very informative. Quick and effortless process. They told me about their different packages and i was seen right away. The facilities are clean and overall a good experience read more

Came to get my oil changed for the first time at a Jiffy Lube. Didn't know what to expect. Randy was a huge help with everything. Great service and great people! I will definitely be coming back here from now on. He didn't try to push any services on me that I didn't need and he was up front about everything. read more

There are a lot of oil change options out there, even a lot of Jiffy Lubes to choose from. Choose someone else from this place. Manager tried strongly to upsell me, and when I declined he became visibly angry. I was told they would give me a call when my car was done (I was just waiting across the street at the McDonalds). After waiting an hour I finally wandered back to see what was going on. The same manager said they don't make calls to tell you your car is done (well then why did you say you would? I would have waiting in the store. And you can still call me to upsell, but not to tell me the car is done?). I waited over half an hour extra for no reason. When it came time to pay, they tried to charge me more than their outside advertised special, and the manager was abrupt and unhelpful. I got back to my car to see they had left the headlights on, presumably that whole time I was waiting (and it was the day time)! What the heck is going on with this place? read more

Good Afternoon! I just want to tell you how absolutely thrilled I am by the visit I made to Jiffy Lube on Wednesday, 2/26/2020. I have been a loyal customer of this location for over twenty years (!) and have always been happy with the service I have received. However, this one took the cake! My "Replace Engine Oil" light came on in my vehicle the other day, so I swung in to the store. I was met by Mari and Randy, who immediately popped my hood and started working. Turns out, I had been to the store within the last couple of months, and someone had forgotten to reset the computer in my car. And, they also improperly filled out the little sticker on my windshield. Mari said that they topped off my oil, which was a tad low, and checked the other fluids. There was NO CHARGE for the top off, nor the inspection of the vehicle! I could have paid for a complete oil change (+/- $60!) and not known the difference! I am so impressed with the honesty of Mari and Randy, I am just overwhelmed! I could have been taken advantage of and had no idea!!! This is the reason I continue to return to not only Jiffy Lube in general, but this specific location! THANK YOU, THANK YOU, THANK YOU for having such wonderful people in your employ! Who know how to properly conduct business and not screw the customer!!! I am forever yours!!! read more

The wait was kind of long but once I got in there it only took about eight minutes for Roman to get everything done and get me out.

I had a wonderful visit today. Staff was super helpful, efficient, and nice. Thank you John, Duron and Roman!!

By my own fault, I had let the car get overdue for an oil change so needed to get it done. I am new to town and was so busy and didn't have time to call around so just stopped in. They quoted me about $100 for the premium service. I do drive a lot so opted for that which was about $20 more. As part of that, I was told all my fluids would be topped up, tires checked, vacuumed inside and my windshield cleaned. The quote seemed very high but I agreed since I needed it done ASAP (plus the "premium" checks and cleaning - the cleaning being a big plus). I can't be sure about the fluids but the tires were not checked well, if at all. One looked low the next day and when we checked, the pressure was low. And, the car was not cleaned as stated. I should have noticed before I left but my mind was on other things. I don't know if my service level was not communicated from the office worker to the garage staff or whether they just didn't bother to do what they promised. Based on my direct interactions, my suspicion is the former but who knows. It seems petty now to go back and ask for a quick vacuum but it's the principle. I shouldn't have to as it should have been done as promised. So expensive and didn't get what was promised. read more

Bryan is very welcoming. He was attentive to my cars needs. Suggested needed maintenance and kept me up to date with the progress is my car. I will definitely come back to this location. read more

I really appreciate this place- they are very friendly and go above and beyond with customer service. Nick especially, I came in to check my tire pressure after an oil change weeks ago and he was nice enough to do that for me. Thanks guys! :) read more

I usually cringe a bit when I go to get my oil changed, I have a 2002 Dodge Neon with 110k miles on it, being an older car I usually am up sold every service in the book. It's been 6 months since my last oil change, and I've only driven 1,800 miles since then, as I like to bike and walk a lot and live close to work. The team that helped me today were very courteous and thorough, and instead of charging me for an oil change, it was considered a "top off" and wasn't up sold on anything. They topped off all of my fluids, checked my tire pressure and vacuumed my car. Excellent customer service, I would recommend this spot to everyone looking for fast, honest, great car care! read more

Fast and good staff!! Didn't even have to get out of my car! Also they were more then willing to get the filter for my car from another location! read more

Just stopped into this Jiffy Lube location and was greeted by Nick and his team! They were all very polite, efficient and explained everything in detail! I will definitely be back to this Jiffy Lube again! Thank you all for making this a great experience! read more

I stopped into this location while running errands last week. I usually go to a different Jiffy Lube but was in a different area of town than normal when I realized they didn't have anyone in the bays and I could just sneak in quick. I only had a normal check up/oil change on my old car, but I was so impressed with Alexis' service I just had to give her 5 stars. I love the service at the other Jiffy Lube location as well (Oracle & Ft. Lowell), but I will make a point to try to come back and see Alexis here next time I need an oil change/service. read more

Original Post 3/14/2018: WARNING!! NEGLIGENT MECHANIC/SHADY MANAGER ALERT! Their $80 oil change did me $1,500 worth of damage!!! Negligent service. Worthless warranty. Dishonest staff. Totally shady. DO NOT GET YOUR VEHICLE SERVICED HERE! I went to Jiffy Lube for a simple oil change. During the oil change, they checked the rear differential fluid. According to my work order, the rear differential was full, and they didn't change or add any fluid. Less than a week later, my truck started making a scraping noise. I had stopped at a shop to get my front tire replaced. I asked them about the scraping sound in the rear, and the tire shop technician said I had NO FLUID in my rear differential! He thought I might have a leak. I called Jiffy Lube from the tire shop, since my Jiffy Lube technician never mentioned or noted any differential leaks. The technician I talked to insisted that he told me that the rear differential was leaking... but somehow this lie wasn't recorded on my work order. I decided that figuring out what was going on with the differential was more important than getting my tire replaced. Since the tire shop didn't repair differentials (and Jiffy Lube said they didn't, either), I let Jiffy Lube know I was having my truck towed to a transmission shop. At the transmission shop, the technician said I had no signs of a differential leak. IF JIFFY LUBE CHECKED THE FLUID, he said, THEY MUST HAVE FORGOTTEN TO REFILL IT. Without differential gear oil, the housing, axle bearings, ring and pinion, and clutch case were all damaged. Repairing and replacing the parts, he said, would cost around $1,500. Once again, I called Jiffy Lube. Alexis the manager asked if she could have my truck towed to ANOTHER shop for inspection. Thinking they intended to make things right, I gave them permission to tow my truck. BUT THEY SAID THEY WEREN'T AT FAULT BECAUSE I HAD TAKEN MY TRUCK TO ANOTHER SHOP. If Jiffy Lube was really interested in providing "satisfactory service," they could have offered the inspection when I called them from the tire store. They've contradicted their own service checklist and work order, and they won't take responsibility for their mistake. I was told by one store associate that they had checked the fluid and filled it, but then the manager told me they checked it and it was full. According to their warranty, Jiffy Lube services are guaranteed for 90 days or 3,000 miles. My truck didn't even make it a week! Negligent service. Worthless warranty. Dishonest staff. Totally shady. DO NOT GET YOUR VEHICLE SERVICED HERE! EDIT 5/3/2018: IF YOU LIKE CRAPPY SERVICE AND DISHONEST CUSTOMER SERVICE. GET YOUR VEHICLE SERVICED AT JIFFY LUBE! After my vehicle was finally fixed, there was still the matter of reimbursement for the oil change, the transmission shop, and the fare I used for other means of transportation. In negotiating, Jiffy Lube simply emailed me saying that they had closed my case and that any request for funds was denied. Upon receiving this email, I called Jiffy Lube and was told that I WOULD be receiving the money and that someone would call me back. Throughout this whole ordeal, I've always had to call Jiffy Lube Corporate and Heartland Automotive over and over again in order to speak with someone. Whenever I called they simply would tell me that someone would call me back, and that either wouldn't happen or I had to constantly call until who I needed to talk to would call me back. The dishonesty and shadiness of Jiffy Lube and Heartland Automotive is unacceptable. I am still waiting for a representative to contact me. read more

Ive gone to this jiffy lube many time because how close it is. I've had multiple oil changes, and usually I get hassled about other smaller expenses that total up to a hefty bill. This time however I went the this jiffy lube to get an oil and transmission change and the mechanic was extremely nice. My experience was great. The management has changed, along with it my impression of the place. They updated me as I sat In the waiting room on every step they were taking, making me feel secure their skills. The mechanic helped bring the price down to my college student budget. He gave me an awesome deal and did a great quality job. On top of it all, they cleaned up my floors and made the interior look well kept. Thanks guys! read more

Being a young girl who does not know much about cars, I feel like I was taken advantage of here. I dread going to get my oil changed for this reason. I told the guy I wanted the most basic oil and he started talking fast and confused me and somehow my oil change ended up being $100. He also laughed at me multiple times for not understanding what he was saying. If you don't know much about cars then I don't recommend this place. read more

Had my oil changed there recently, first time in...friendly staff that gave me a whole bunch of options and offered many other services that they do that I wasn't aware of...so had them do a couple maintenance things that I was planning on getting done somewhere else to save my time...they were a little higher price wise but I saved on running around... the waiting area was comfortable and you can watch them work on the car if you are interested...and there's free coffee read more

Esai and Rafael were extremely friendly and efficient. I showed up just before the end of the day and they still took great care of me. They were vigilant and fully respected all social distancing and COVID safety measures. Helpful explanations of all the services available as well. A fantastic team. Thanks for the excellent service! read more