I needed an oil change and I had previously went to NTB. After 2.5 hours NTB could not get my oil…read morefilter off so I scheduled an appointment with Foltz! My Lexus is only 5 years old! The mechanics were knowledgeable and did not have any difficulties getting my oil filter off . They communicated via text when my vehicle was finished and even gave me a picture inspection of future maintenance needs for my vehicle! I would highly recommend Foltz Automotive!!

Thank you Marc, Missy, Andrew and everyone at Foltz! If youre not receiving a digital vehicle…read moreinspection from your current shop, then youre currently doing it wrong, its fantastic! im able to see all parts of my car which i love! I dont like being sold things i dont need, and i dont have that worry here because i can see everything! Thats awesome!!!!! Quality, Trust, Transparency, Value, everything is top notch!

I had a complex TPMS and rim issue on my vehicle and initially experienced a lot of confusion…read more Everything turned around when Dustin at the Firestone on Belair Road stepped in. Dustin listened carefully, took ownership, and walked me through the process step by step. He kept me informed the entire time and did not let me leave until everything was working perfectly and I personally saw the resolution. His professionalism, calm demeanor, and customer-first approach made all the difference. He even went above and beyond by checking my fluids and notifying me about a nail in one of my tires. Because of Dustin, my confidence in this location has been restored and I will be back. This is what good customer service is supposed to look like.

Dustin & James up front, are awesome. Super helpful and always willing to accommodate a long term…read morecustomer. Always a good time seeing them!

A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

My first time visiting and I don't see myself going anywhere else. I can't after too many mishaps…read moreat Thompson Toyota and the handling of me and my car is so much better. I got 4 new tires and the price was good. Nobody tried to upsell me on anything I didn't need and everyone was very nice. They wouldn't patch my tires because I needed new ones altogether, which was fine age figured that was worst case scenario. I look forward to a great service relationship with the team and appreciate them looking over my car and doing what makes sense for me.

Visited this location twice. The first time for an oil…read morechange. During that visit I was told of other stuff that needed to get done. Like the battery The second visit was to the change the battery, since the battery light came on. During the visit I was told that it was more than the battery. That I needed to get a new alternator. Okay. I spend over $11,00 on repairs. Two weeks later I am out of state and lights are coming on. I call and get no answer. Welp, there isn't much I can do out of state so I decided to wait until I am back in town. Fast forward. I come home 3 wks later and while I am driving in the middle lane my steering wheel locks up on me. I can't control the car. My daughter is is getting a little panicked. I hit the hazard lights. I had to stay calm and let the car drift as I decelerate. I still don't know how I made it over to the right lane shoulder, but some how I did. I called precision tune immediately and they are like, bring the car in. Ummm sir, the thing won't move. He proceeds to tell me about being short staffed. I called my insurance company, which I thankfully have roadside assistance. They tow the car to Precision Tune. I left the car there for the whole wknd. I get a call the day after dropping it off stating that it was a bad alternator they put in and that these things sometimes happen. Sorry, but my family was in the car and they could've died. So I won't frequent this establishment again.

The most dishonest, disrespectful mechanics I have ever had the displeasure of working with. They…read morepray on people especially women. My sister took her car to get an, already overpriced, oil change less than a week later her engine locked, we took the car to a new mechanic who told us that all of the oil in the car leaked out do to the oil cap been placed incorrectly. Please do not take your vehicle here!!! They need to be shut down permanently or investigated!

0 Stars. I award you no points and may God have mercy on your souls. Stopped here today to get 2…read morenew front tires and the alignment fixed. Albert, who prides himself in customer service, was great when he was collecting money... not so much when the right thing to do was give it back. Something wasn't tightened enough, so some reading was off... yada yada. Just do your job and when you screw the pooch, own it. The car's alignment went in to get fixed and came out with scoliosis. Which left me in a position where I had to hold the wheel, turned 20 degrees down to the left, to make the car go straight. This was after almost crashing not 20 seconds after I left NTB because when Inout the wheel straight for a second the tires and car went hard right, almost causing a multi car accident. When I brought the car back, having to miss work the rest of the day... Albert reacted to me talking about his staff's mistake, which put my safety and others in jeopardy... by telling me that I'm not perfect either and I make mistakes. Defensive ego for dinner anyone? King of Customer Service until it hits the old ego. Albert firmly said I cannot give you any money back. Until within 15 minutes his corporate Customer Service manager told him to give me $50 back of the $119 that I paid for the alignment, to go with 2 new tires. Not to mention the $180 I lost for work which was supposed to be from 5-7pm... due to user error in the service department. Now I sit here at 5:56pm, still waiting for the same way of thinking that got me into this problem... to try and fix the problem they made. Plenty of fish in the sea and tire shops in the Baltimore area. Avoid this one like the plague... Wheel still has to turn to the left to make the car go straight, after they spent more time "fixing it". I asked the attendant when he gave me the car keys if it was working now. His answer... better than before. Life is all about things being in alignment. This NTB location and now my car, are not.

My family and I were on our way out of town and discovered a nail in the tire.. Uggghhhh!! Not…read moreknowing the AMAZING service we would receive from Big AL and Kevin from NTB (Belair Road), we stopped in and not only were they honest, the customer service was impeccable!! You can't go wrong doing business with them!!! Thank you NTB!!

What a wonderful place to go! Michael and Stefanie are just amazing. The building was so clean and…read moreorganized, they took care of my tires and got me in and out so quickly while they were busy! Glad I found a place I would want to come back to again. Price was fair and I don't mind spending money as long as I get good service!

Came in to replace my tires and caught the store manager Stephanie talking crap about me. Stating…read morethings like "She think she knows what she's talking about but she don't." I'm assuming she did not realize I was in the building. Do not recommend people come here at all. After shopping around online and at my dealership, the price of the service was also not worth it.

I normally don't do this , but have to warn people about Mr. Tire in Nottingham by the Ihop and…read moreWeis off Belair Road Where do I begin? First of all I had an appointment at 7:30am yet the guy who did the oil change didn't even show up until 8. I also needed to have my wipers replaced and the guy behind the counter first told me that it would be $100 extra and when I told him that was ridiculous, he punched a few more buttons and then told me it would be $50, so I said to go ahead. This was at 8 and by 8:15 they tried to sell me brakes (which had just been replaced last year and the car doesn't get driven that much), so I told them no. By 9am the oil change was done and they were still waiting for the wipers to be delivered from a store 10 minutes away, I decided to give them a little more time but by 9:30, they were still saying they were waiting for the wipers, so I told them to forget it and ring me out. Between the oil change ($75) and ($25)for the oil filter it ended up soaking me for $120 total. Needless to say between the attempts to gouge me for overpriced items, unnecessary repairs and the ridiculous waste of time waiting for a 10 minute delivery, not only will I never go there again but warn others to save themselves

Thanks, Jesus! Mr. Al is back. I just came in for an oil change today. So, the last time I was…read morethere, it was for tires, and I ended up waiting an hour before they opened the building. The thing is, the day before, someone told me I could come in at 8:00 a.m. on Sunday because they had to reschedule my appointment due to being backed up. They don't open until 9 a.m. on Sundays, and I was waiting for about an hour because another guy told me the same thing. If Al had been there, it wouldn't have happened, or he would have given me a discount for the inconvenience. Please keep Al at this location Thank You!

Oil change I must say I was surprised to see a female pull up to change my oil this young lady did…read morean excellent job quick and easy oil change I definitely highly recommend and I will be purchasing more services ps I also had a chance to lay back in the comfort of my own home loved it.....

From the owner: When you find yourself in need of immediate help on the road, there's only one name you can trust:…read more4:43 AM Roadside Assistance & Repair , LLC! Your reliable roadside assistance service provider is available 24/7 to provide you with top-notch services and get you back on track in no time. Contact us at 443-522-5607. We offer battery jump starts and replacements, swift flat tire assistance, lockout solutions, and on-the-spot mobile mechanics—convenient repairs including oil changes, brakes, window replacements, and more!