They didn't put the oil cap back on my wife's car and all of the oil leaked out. We had to have the car towed at our own expense because Jiffy Lube was closed when the oil drained out. They refused to pay for their misconduct. Changing oil 101 requires securing the oil cap. read more

The men working were extremely professional. Lamont was careful and highly efficient. He answered my questions and explained things as he worked on my car. I highly recommend this location. read more

I like jiffy lube this location. They always give me a discount and it seems to never be people there. I mean they upscale but I mean what mechanic doesn't. Any who's I have been going with them for years and they really have not done anything to my car that was bad. The service is nice also. They provide coffee. Now is the coffee pretty disgusting absolutely but it's the effort right. Also for women I have not gotten creepy vibes from any of the mechanics. No one is trying to hit on me when I come they are just really helpful. read more

Best Jiffy Lube EVER. Hands down. I just got back from getting my oil changed, and I think it took less than 19 minutes, even with all my questions. (Granted, there were no other cars.) Kenny and Will (?) were the employees who helped me, and they both treated me with courtesy and respect. Didn't once feel like they were pushing me to buy any unnecessary services. read more

all the guys were super nice and very straightforward. smoothest oil change experience

This team is some of the best Jiffy Lube employees I've ever seen. They take extra care and they talk to you through every situation no pressure and they try to educate you about your vehicle. read more

I had a great experience at this Jiffy Lube recently so I wanted to share. I normally go to the one on Delmar in U. City and everything has been fine. I found myself here the other day and really had an outstanding experience. The guy running the place was extremely courteous and his level of service was top notch. He showed me my air filter and actually told me that he would NOT change it. How's that for honesty? And then on top of that, he actually saved me 20 bucks on oil that I had already committed to spend. Maybe it's because I was the only one being served, but he really seemed to care about my experience. I thought I had walked into the twilight zone being treated so well at a Jiffy Lube. Needless to say I will be going the few extra miles to come to this location from now on, on Olive a couple miles west of 170. read more

So impressed with this location! Kenny has great customer service and had me in and out of there in less than 30 minutes. I love how they stand by there work, but even more so, I love that Jiffy Lube offers our teachers and first responders a discount on all services!! Excellent work and appreciate the great service! read more

Kenny did a wonderful job taking care of my vehicle and answered all my questions. Great place to get your oil changed.

My car was not quite due for an oil change, but I am taking a road trip this month and wanted to have everything checked out. Better safe than sorry! I pulled in around 3pm on a Sunday and the place was empty. I was immediately greeted, and I explained what I wanted. The guy took a quick look and said that I only needed to be topped off on antifreeze and wiper fluid.....which he did for free!! I really appreciated this and will feel more secure going on my trip! I will absolutely return here in the future!! read more

"Uhhhh.... We got one car in now... And some people on lunch. It's gonna be at least 30 mins." Not Jiffy. Off to Valvoline I go. EDIT: so I thought I'd give it one more try when I got off work. Pulled in at 6:40. Sign says they close at 7. "Sorry sir, we're not taking any more cars today." Not Jiffy enough to turn a single car in 20 mins. Turned down twice in one day. Down to 1 star. read more

Great staff helpful and friendly. Insure of sales practices. Tested my battery said it was bad. Funny fairly new battery with 100 month warranty from Honda written right on top. Looks clean. Connections good. Doubted the info but right there in printouts. Went to Advanced Autoparts around corner. They tested in front of me without knowing my earlier experience. Test said battery good. Gave me the printout. Associate also noted Honda warranty written right on top and said you may want to check with Honda. Battery shows still under limited warranty and if having starting issue may be another cause. Now that was service. Not so certain about the Jiffy Lube advice. Be very careful and just get the oil changed ( even that was an upswell) read more

I have utilized this Jiffy Lube almost every time I've come into town to visit with my daughter and I have ALWAYS had the absolute BEST service and the crew especially the management is OUTSTANDING. They tell me like it is and don't try to sell me extra stuff that's not needed. Today was great because I went to the dealer first and left and went to Jiffy Lube and was extremely satisfied! Thank YOU read more

Nick was great, no upswell but informed me of manufacturer recommendations. Very pleasant and quick experience. Will be using this Jiffy Lube from now on! read more

The men working were rude and very condescending. I don't think they would have addressed me with the same disrespect if I were a man. Ladies, don't visit this location. read more

Love the Jiffy Lube station! They stand behind their work and are so friendly and informative. I returned my car because I thought something was loose and there was a slow leak. Kenny checked it out and tightened every thing up; also topped off all the fluids without me asking. Very nice young man and just great service. Thanks!! read more

I needed to get my car inspected and stopped here because I figured it would be fast because I rarely see very many customers there. Now I see why. After asking for an inspection, the guy who was "helping" me was so condescending that I luckily realized that there are so many options out there that I would be a fool to give them my business. Guess what, man? It's okay if I don't use the proper terminology when talking about what inspection I need. Why is that? I am not the one who does it for a living, so perhaps that is why I don't have the same amount of knowledge as you do about the inspections process. So maybe instead of trying to make me feel stupid, you just do your job and try to show even the slightest amount of friendliness? read more

I'm always nervous about having my car serviced but everyone here was extremely helpful, professional, and laid back. I left having all my questions answered and in less than twenty minutes! read more

I took my Volvo S60 here for work on it's brakes. The staff was very helpful and professional. They worked tirelessly to fix my brakes and wheels that were badly damaged. I would definitely trust them with my car again. Michael was especially focused on making sure that everything was working perfectly before I got back in the car. And it was. I can now take a road trip safely with my 3 kids! I found the new service station for my car. read more

I've been to quite a few jiffy lubes but this one has to be the slowest, they eventually got the job done but I was waiting in their lounge for 25 minutes while the bay was completely open. I spent at least an hour here getting a simple conventional oil change. Valvoline next time read more

Prompt efficient service. I especially appreciated the manager's efforts to make sure my car was running as efficiently as possible.

These guys are GREAT. The place is basically clean and the staff is friendly and helpful. I've been twice now, once for an oil change and once for my inspection and both times were quick and easy. They were a little busy when I went in for the inspection, but they were honest about the waiting time and I REALLY appreciate that. They told me it would take about 45 minutes and that's exactly how long it took. I understand places get busy and get backed up, that happens, all that I want is for them to tell me that it is busy and backed up and to expect a wait. There is nothing more frustrating than having no idea! 5 big stars read more

This Jiffy Lube has been professional, honest, and courteous for many years. All our cars have been helped and they're not pushy about upselling services. This location on Olive Street Blvd. is now offering inspections which is great for people who normally had to travel north to Page in STL. Thanks Jiffy Lube read more

Very nice group of gentlemen working there. They were honest and I felt like they weren't pushing too hard for the upgrades. They noted the few things I needed to keep my eye on and explained everything clearly. I had fast friendly service and I will be going back for sure. read more

Nick's customer service is on point....didn't try to up-sell anything I didn't need. Was in and out quickly

All interactions exceeded expectations: got right in, oil change took no more than 15 minutes as they told me, the service provider explained the process and pricing as well as the opportunities for follow service as needed. Very professional, very efficient, good value. read more

Ask for Jason upon your arrival you will not be disappointed. Probably the best customer service I've ever had. These guys work hard and know what they are talking about. I received a full synthetic oil change and now my 03 Acura runs like a new 2017 car. Thank you read more

The people there were nice, but they do not price match competitors' coupons, which is a quite common practice I have not had issues with at other establishments I have used in the past. I wished I had known this before driving here only to find that I had to take my coupon and business elsewhere. read more

Great service, wasn't pressured to get a bunch of other things done. Prices are fair and service is quick.

Last year I gave them a bad review because they deserved it. This year (spring 2019) I was in a bind and they were the only ones who could get me in on short notice...and they have really cleaned up their act. I had Michael B. and Christopher C., and they were honest and did a great job. This year they told me my windshield wipers were fine (same ones I was told last year needed replacing even though they were new Bosch Icons). They were honest about telling me my filters looked good, and they did a great job on my oil change. I appreciate the improvements. Nice work. read more

Hard working, kind and honest group of service professionals. Have always been satisfied with their service. Only wish corporate would put a water cooler and I might start hanging out there. Give them a try the manager Bill is fantastic. read more

Pulled up in the lot and Michael immediately started to help me out. He walked me through the prices and clearly explained what my car needed. Plus he was patient and understanding with me using a coupon. I was outta there in no time. Definitely will be back again for more oil changes. read more

I went in today after putting off maintenance for my car for months. The first friendly, helpful face I encountered was Marcus. He thoroughly explained what I needed for my vehicle and even offered to send reminders for my next regular maintenance. This is my first car and I just really appreciate the entire team's effort in educating me and keeping my car moving. This will definitely be my regular place now. read more

So I pulled up to this Jiffy Lube location, as i was pulling to their lot the guy was cleaning up the shop because it was just a half an hour away from closing, drops what he has been doing, runs out opens my door greets me and asks me if he could be at any service. I lost my speech for a second. After I've told him I just needed an oil change, then he walks me to the waiting area and appologized that there was a very little coffee left. And showed me where the restroom was, and asked me what channels i wanted to watch on TV. Basically, high class service. And by the way the guy's name is Herb in case you want to experience a high end service. This man obviously loves and enjoys what he does. Herb really deserve some sort of appreciation and reward from the management. Thanks Herb. And i will certainly be back when my next oil change is due. read more

Marcus did an excellent job gettting me in and out on my lunch break for an oil change. Great service and very reasonably priced.

This jiffy lube location is great! The customer service is spot on and the guys are always busting their butts to get you in and out. Kendall, Mike and Andy worked on my car recently and they were professional and speedy fast as always. Will be back and would highly recommend this location read more

Nicks customer service is the best! I will only bring my car in if he's there. I was in and out quickly no up selling . he seemed to actually care about me my car and my wallet. read more

Amazing service by Nick! I noticed my car was smoking after I picked up my son from school and pulled in the Jiffy Lube. Nick greeted us right away and they pulled the car in. I was worried it was something major but Nick came back with good news - no issue, just leftover oil from a previous oil change somewhere else. No charge! The whole team was awesome! THANK YOU! read more

They were so fast! Best jiffy lube in the area for sure. It only took them about 40minutes to change my oil and two lights(and this was with two vehicles ahead of me)! Much better than the jiffy lube on delmar. I waited at the jiffy lube on Delmar for 45minutes and they didn't even get to my vehicle despite only one vehicle being ahead of me. read more

The service was speedy which is always nice. Perhaps I just got lucky with the time of day, but I was helped immediately. The woman that worked with me was super helpful, knowledgable and friendly. The service was excellent and I feel safer driving my car now that it's been all taken care of. Definitely would recommend this location to a friend! read more