Went to this Jiffy Lube on September 24th last year. As they were working I could hear the…read moretechnician working under my hood ask if he had drained the oil. He said it didn't seem like it. He was assured it was done. Driving the 80 miles to home my car died. Turns out that they had drastically overfilled the oil, ruining my motor. They tried to just change the oil, but oil had damaged my pistons. The motor had to be replaced. I have photos and the assessment of two different techs who looked at the car. I have sought to contact the store and the district manager multiple times. Was told it would go to corporate who would answer. No one has. Recently I have called the store asking for the district manager's name and number. They "Don't Have It" but will get back with me. No return call. No help. I still have 7,000 in repairs that should be paid for. Any help would be appreciated.

Been here 3 times and always met with very professional service techs. Easy in/easy out and usually…read morevery quick. We'll be back!!

I highly recommend this location! I usually go to a different location but stopped here because I…read morewas in the area, & I'm honestly soo glad I did! Cordell was the FIRST person to EVER ask me about getting my cabin air filter changed out. I've never had it changed since I owned the car, so I thought why not! Long story short, he ended up having to take apart my entire glove box. We figured out the issue together by me looking up a video to make it easier for him. I did that because I wanted to. I wasn't trying to undermine his knowledge, & I let him know that. All that to say, the factory screws were still in place showing it has never been changed. He also stated that mice were living in there at one point. Thankfully it was an old nest! Anyways, I highly recommend this location, and I hope everyone gets Cordell!! Btw, Cordell needs a RAISE!!! He deserves it considering how helpful & "out of the way", he goes for his customers!!

This location is freaky fast! I go here for maintenance on my car - oil changes, tire rotations,…read moreair in tires, windshield wiper replacement, air filter change. Service is always great and I love how they show me what they are doing throughout each service and look out for me and my Beverly (yes, that's my car)! I'm literally just a girl so thanks for always helping me, Valvoline!

Decent for oil changes and break services, but I do not recommend this Firestone if you need any…read moreother services. I need to preface that I already called and talked to management, who refused to do anything based on my complaint. I brought in my car on Wednesday, July 30th, as it was misfiring and the CE light was obviously on. It was evening, and I was told they'd check on it the next day when their technicians were in. I didn't hear anything on Thursday - cool, they were busy when I brought my car in. Friday, I didn't hear anything, and I called them during my lunch to check in. My car hadn't been examined yet, but they would check on her right after the next car in line. I didn't hear anything until Sunday (8/3), when I get a call that the spark plugs are fouled. I expected that, so I okayed the repair and was able to pick it up on Monday. The car is still a little rough when idling, but does okay on the drive home. I take a short trip a couple of days later, still shaking but okay. Then on Friday, when taking the second trip since getting my car back, she starts misfiring heavily and the CE light comes back. I bring her in that evening. Two days later I get a call, and the technician's response is that my car needs a "software update", and to take it to the dealership. What? When I took my car into the dealership, it starts misfiring right as I'm checking in, so they obviously want to do a full workup. They find that the ignition coils need replacement, the engine is covered in carbon because of the misfires, and because of this, the new spark plugs were dirty and fouled. When I called this Firestone to see why they had failed to notice the ignition coil and carbon issues, as well as address the fact that the new spark plugs had fouled because of this, the manager I spoke to was insistent that they had done their job. He insisted that the diagnostic codes were spark plug-specific, but the codes on the invoice I was provided point to an issue with the cylinder, not the spark plugs. He insisted that the coils checked out fine, and that they recommended a software update because they couldn't clear the diagnostic codes without the codes coming back immediately. Codes that were coming back, because the engine continued to misfire. Not once did he offer to replace the fouled spark plugs because of Firestone's inability to diagnose and repair the issues with my vehicle, he only defended what their shop did. Important context: I have a car make and model that in the last few years, has become notorious for ignition coil issues. I found this out in-between my visits with this Firestone and the dealership. Not recall-notorious, but enough that a different coil and software update was recommended by the manufacturer. Per the manager, Firestone did not feel the need to ever investigate the ignition coils. I had the dealership clean the carbon and change the ignition coils - lo and behold, the codes are not coming back. I still need to replace the spark plugs and was hoping Firestone would fix this due to their error, but at this point I'm going to replace them myself because Firestone refuses to. They're good with oil changes and breaks - it's why I came back for the engine issue. But for failing to diagnose an engine issue, and make petty excuses to defend themselves, I'm not coming back. Period.

Stopped in with an unexpected flat tire--extremely kind and helpful staff got me in an out with an…read moreeasy repair. I will definitely be back for addition services!

Nice and doesn't take long at all. It's got quite a few women employees and i think that's cool.read more

This team works together so well. It really feels like a pitstop, smooth communication, no hard…read moresell, just what you need. I highly recommend this Valvoline location.

Combs is a trustworthy, competent partner for our cars. I don't buy or service a car without…read moretalking to the team here. Their prices are competitive to anywhere else. There aren't any service experiences anywhere that beat Combs. Love these guys.

Just noticed this review was over 10 years old. We have had another solid ten years with Combs…read moreTire doing all of our family car repairs and maintenance. Professional staff, on site owner and huge supporter of the community. Give this locally owned, trusted family business a try.

The air conditioning went out in my 2011 Ford Fiesta. We took it into Steger as first time…read morecustomers. The first year Fiestas are notoriously problematic and when the staff attempted to fix the AC, the computer crashed and the battery failed and the car wouldn't start. They researched to discover that this tends to happen in these cars if the batteries are disconnected. They called Ford: 50,000 computers on back order. Chris was able to find one through another company and had it installed and the car running. I was crying with relief and gratitude. Unfortunately, this was short lived as the replacement part only worked for 48 hours. Even with this unexpected turn of event, I felt that Chris and team had done their absolute best. Chris continued to call around to scrap yards and sending guys out to the dodgiest to try to find the part. With his head hung low, he told us there was no hope. So, reluctantly, my husband and I started car shopping. After ordering a car online, we received another call from Chris. In a last ditch effort, he put the original computer in an oven (I know, right?!) and was able to melt and re-solder the connections and got the engine running consistently. He called us and we immediately took the car and sold it to a Ford dealership! Chris and team have earned a life-long customer: Excellent communication, valiant effort, and they even gave me a loaner while they took on this challenge! Thank you Steger!

Crooks. They sold me a bill of goods. After I caught them they admitted that they lied and…read morerefunded my money. They prey on peoples lack of knowledge. AVOID

Moving back to the STL area, 3 years ago was hard. But one of the hardest things was leaving our…read moretrusted, honest, reasonably priced, mechanic that did amazing work. I'm so thankful for the previous reviews of this establishment that led us to bring my car there. The customer service was great; friendly, fast, and funny. My property was respected. The work on my car was done in an extremely timely manner. And the price for what I needed done was absolutely fair. Our family will be driving from Illinois all the way back to this location for all of our automotive services. Patrick earned our business and trust!

It's always hard and kind of scary when you have to take your vehicle into a new mechanic. This…read morewas no different. A spontaneous breakdown in an area I'm not familiar. But THANKFULLY Yelp led us to Patrick and his Meineke! They were friendly, funny, answered all questioned and have VERY reasonable prices. HIGHLY HIGHLY recommend!!!

Amazing service! We had a last minute tire situation while we were out of town and the tire choice…read moreon Manchester saved us! Mohammed, the new GM is fantastic. He even drove to another facility to get the correct tire for us! Above and beyond care! Very reasonable pricing!

Had a slow leak due to a screw in the tread and called at 4:30 on a Saturday. Was there by 5:00,…read morepatched and out of there by 5:30 for $25.99 Ethan was awesome!

Our family has been bringing our cars here for years. They have always done excellent work and they…read moredon't overcharge or suggest things that you don't really need. Like some other reviewers have said, they are a family business and trustworthy. We usually drop off our car the night before (you can set up after hours drop off/pick up). If you want to wait there for service, I recommend calling in advance for an appointment, just like you would anywhere else. Over the last few weeks, they have done a state inspection on one of our cars and taken care of a check engine light for another car (turns out it was just an oil change needed) for our family and we have been very satisfied with the service. Highly recommend.

Very honest, fair rpices, and quick service!! I have been fooled by my own dealership and I had…read moreenough. So I came here and they were quick and very sweet people. I highly recommend to get your auto repairs done here!! I know I will be going to them from now on.