Always a good experience here! Have had a couple times where I wasn't able to have services performed, but each time OT explained why I couldn't, and what I could do to fix it. The tire rotation for $25 is a killer deal, and an extraordinarily quick process. OT is definitely an experienced tech and it shows! read more

Jiffy Lube # 1574 TEAM CAR CARE EAST, LLC 518 S. MAIN ST. O FALLON, MO 63366 i recently visited this location for an oil change and I initially wrote a terrible review. I need to retract all the negative comments I made. I didn't see all that was done and i made an assumption. This team has done great work in the past. I will continue to visit this location for all of my oil change needs. I should have rated them a "5" read more

Visited for a an overdue oil change and the team working was very helpful and personable! Every task was done in a timely manner, definitely recommend!! read more

Super welcoming, upfront with costs, and quick! Will use as my regular oil change spot.

The guys at the location on Main St in O'Fallon are my favorite people ever. When the pandemic hit, I switched jobs that required a lot of driving. Having the same crew to work on my vehicles keeps me reassured that I'm getting the best service. read more

I needed a quick, friendly, reliable place to get my oil change before heading out on my first travel job, this place was more than expected. The technicians were quick without trying to charge me for something I did not need unlike the last place I went to... seriously how often in a year do you need new wipers?! I was out and on my way in no time, thank you team! read more

Best around, all very friendly and quick, good coupons always available, love this Jiffy Lube!

The guys at this location were terrific!! Angel, Jay, & 1 more gentleman whose name I didn't catch. Courteous, efficient, and kind. It made an otherwise mundane errand a pleasant part of my day. I will look forward to coming back to see them in the future. Keep up the great work!! read more

The most friendly and helpful oil change experience ever. The manager OT is the reason I will go out of my way to come to this location. He is dedicated to breaking down each service so people like me can understand, but is does not make you feel pressured like most other places. read more

I do t know why I ever bother going anywhere else. OT and Jay are so friendly and helpful and QUICK! They will make recommendations but never pressure or condescend. I don't ever have to wait either, which may be because they're tucked on the north side of 70, but for a couple of minutes extra on the road, coming to this location is absolutely worth it. read more

Excellent service this morning at Jiffy Lube! Thank. You Angel and OT for your expeditious work and your informative service about my vehicle! Much appreciated! read more

I needed an emissions test done and I was in and out in a Jiffy. I didn't even have to get out of my truck. OT was professional and friendly! read more

Pulled in to jiffy lube north o fallon bc the dealership canceled my appointment. They had me in and out in 15 minutes. No wait. Ryan, angel, and OT are great. I'll be going back in 5,000 miles, that's for sure. read more

Good experience. Professional and done quickly. Offered many extras but not annoyed with me turning them down. Would use again

Drove into this location(JIFFY LUBE ON N MAIN) Aug 27,2019 because I was concerned about my tire pressure thought -my own tire gauge seemed wrong so I asked if they would mind checking and adjusting pressure if needed. After the young woman, Ally,** adjusted the tire pressure I was so appreciative and despite her initial decline for a tip I insisted she take the $10 tip and get lunch on me. So she accepted as to not hurt my feelings. . So, while pulling out of the "bay" something under my car was caught on curb surrounding the underground work area. I became extremely concerned but the young lady saw what was going on and instructed me to pull forward while she freed up the piece of rain shield that was covering my radiator, which was hanging down significantly enough that the three workers, with my vehicles best interest in mind, asked if I would mind waiting while they finished up another customer so that they could all get a better look and of course I was more than willing to wait. Turned out that the shield hanging off could have actually punctured my radiator and with my permission. They all 3 people (OT, ABBY, and one other younger gentleman)worked to dissembled the shield. that was a surprise to us all, considering it was coming off the car in that way however it was difficult to completely remove. So without them taking it off, no telling how much damage under my car would have been done if it was RIPPED OFF while driving. or said The 3-4 foot long 2ft wide HEAVILY DAMAGED piece of plastic most likely would have punctured the radiator sooner than later. I would not have needed an oil change or repair that would have discovered what JIFFY LUBE mechanics were vigilant and caring enough to identify, suggest I stay there until they investigate, and ultimately resolve a potential hazard to myself, other motorists and an extremely expensive repair had it punctured the radiator or god knows what else! The people and the quality of work, couldn't be ANY BETTER. THEY CHARGED ME NOTHING! I had tears in my eyes because THAT IS NOT SOMETHING YOU CAN FIND OFTEN THESE DAYS. Good people doing quality work and doing it with compassion and honesty. I'll be taking my vehicle here from now on for all routine maintenance. Great job you 3. (Sorry I butchered names) but management, Please acknowledge the three workers on the day I mentioned above. They are examples of what our world needs, and you are lucky to have them in your shop! As am I!!!! Thanks again guys(and gal) :) Amber read more

I go here for oil changes. My plates were expired and things were opening up. I needed to get my plates current. I talked to the manager Angel and he made sure to squeeze me in for an emissions check. Thank you... I know you were super busy and I appreciate you making it happen. Nice and easy to talk to staff. read more

Fantastic service, short wait times, and Angel went out of his way to help get me on my way quickly and off to the licensing office. Top notch service all the way around. I can definitely recommend, and will be back again soon! read more

OT, the Jiffy Lube Technician, provided outstanding customer service. He was patient, courteous and extremely professional. He took the time to explain details about my service while underneath the pressure of several waiting customers. I was impressed with the outcome of my oil change and tune-up. I will be a returning customer. Thanks again! read more

OT is the finest most dazzling repairman! He takes safety very seriously. His workers seem happy and his customers even happier!

Great service and quick! Jason got his oiled changed today and we were in and out in 15 minutes. They did offer additional services, but they didn't push it. He got what he needed and we were out the door. Check out the Jiffy Lube website to find great discounts. Jason in particular got $15 his oil change. I'd recommend to come here. read more

We recently moved to O'Fallon, MO, from Chicago, and needed to have safety and emission tests and VIN/odometer readings on all three of our vehicles in order to get MO license plates. Got there first thing in the morning on a Thursday, and we had all three cars taken care of before 10a. The gentlemen who worked on the cars were friendly and extremely courteous. Would definitely go back there for oil changes if there was an oil change deal. Note: they don't do the tests we had done on Wednesdays or weekends. Call ahead to make sure. read more

I went in today for an oil change. Ryan and OT were friendly and efficient. They did a great job, told me their offers without being pushy, and instructed me on how i could get the most out of their service and keep my car as healthy as possible. Me and my car are both very happy and grateful. read more

went in to check on how long wait. i was next on line. waited a half hour and no one came out to talk to me. i left and went to Valvoline. got in there in 10 min. guy came right out. i am filling out jiffy lube review while waiting. i guess jiffy lube is having a hard time finding good help with customer service skills. read more

First come first served policy doesn't work at this place. Came in 3 rd in line and 4 th in line has come and gone I am still here 1 1-2 hrs latter and we both got only emissions. read more

I've had my oil changed here twice and both times was in and out in about 15 minutes. The service is excellent - very courteous and not pushy at all with the extra services they offered. Last time I was there, they also caught a coolant leak which saved me from getting my car overheated and possible engine damage. I've been to Jiffy Lube's all over the country, and they provided hands down the best service I've ever gotten from a Jiffy Lube or anywhere else I've gotten an oil change. read more

I had my oil changed somewhere else and ended up having a leak, so I stopped in and was able to have them check it out, find the problem, and they fixed it, topped my oil off, and checked my other fluids! I will definitely be back! read more

I recently had a tire rotation done at Midas and was driving to Sedalia from Wentzville and on the way my car started shaking really bad and my tires were vibrating. I pulled over and all the bolts on the front left and right tire were loose and coming off! So I tightened them for a quick fix and when I got home I went to Jiffy Lube because I have had awesome experiences here before and I trust them. Riley and Alex were there and checked all my tires and tightened all of them! My car rides perfect now. They were professional, caring, and made me safe on the road again!!!!! They fixed what someone else messed up without complaining or talking negatively of Midas which I thought was very impressive. I will now always come here and go nowhere else! They are awesome! Thanks guys for helping me out:) read more

I would give 0/5 stars if it was an option!! I went in for an oil change. Toward the end of the service I noticed one of the workers in the back seat of my car. Why was it necessary to be in my back seat?? Anyway, that's not even the complaint. I left and got about 5 miles away when my car signaled "engine overheated-engine idle" and I pulled over for the engine to cool down. I called jiffy lube saying I was coming back to see what was wrong and they responded "we did nothing wrong so there is nothing we can fix". I made it about two miles and my engine overheated again, and I pulled over conveniently in a Chevrolet dealership parking lot. A man from their service department discovered the coolant cap was not put back on, the coolant had burnt up and there was nearly no coolant left for my engine, AND my engine very likely would have blown if I would've driven all the way home. I called jiffy lube back, informing them of the problem and that I would never be returning, and they responded, "alright, sorry to hear" and hung up on me. I have never had engine problems with my car before this visit. Terrible customer service and service department work!! read more