Honest as day is long. Recommended by every car dealer or parts store in the area. Have been…read moregoing there for decades.

Bruce's is awesome I trust no one else but him with my car he is very honest and does only the work…read morethat you need done!

Always great service. Friendly and professional. I'm a regular customer for many yearsread more

Staff at the norwell Massachusetts location are always kind, professional, and want to ensure the…read morecustomer comes first! Anytime I have issues with my tires I make an appointment online and am able to drop my car knowing it is in good hands with the service team at Sullivan tire in norwell. I would recommend giving Sullivan tire a try if you're looking for people who know how to take care of not only the cars they service but also the customers who drive them!

Two weeks ago, my car battery kept dying and I popped in to see if they could test the battery…read morecells for me. The front desk guy Mike told me no, says some bs that they don't have the equipment to do that. Bro I've had AAA tow trucks pop up on the side of the ROAD w/that little device and read my battery strength. Showed me the number too. So this is an insane thing to claim flatly that they can't do it, and expecting me to believe that it isn't a pretty big fail on their end if they can't do a simple current read with a 50 dollar device. Whatever. I move on. I ask him if he can test the draw from my newly installed soundsystem, to see if maybe that's the issue. He says no, and tells me to basically go to another store to get it figured out. I actually have to go into the parking lot to call an audio system store, to get the answers I need. I have some choice words with him bc I feel like he isn't trying in the slightest to earn my business. On the contrary I feel like he's telling me to go somewhere else. I apologize, and I buy a new battery cuz just like, fuck it. I prolly need one no matter what. When the job is done, I meet Michael (whom I think was the owner). Hewalks me around my car, is super helpful, polite, teaches me things I didn't know and tells me about some error codes that should be addressed. Shows me a bubble on my tire, we agree to take care of it next month. Well a week later I'm back in there, bc a whole bunch of fault codes keep being tripped but I know those corresponding elements (like power steering error, etc) are working. So it's probably a sensor or wire issue bc I just rewired my car audio the previous month, and it had a faulty ground that blew some fuses. Mike (the owner) is there when I show up . Super friendly, helps me out, remembers me, tells me "we'll call you before we incur any costs", which is a gracious thing to say. However I get a call a few hours later from Mike the front desk guy (however I thought it was the owner). Starts telling me the Tire Pressure Monitor System error is shorting the other systems, and the solution is 2 new tires bc the tread is different and tripping the TPMS. Yes. I'm aware that's why the TPMS light stays on. But what HE doesn't know, is that I have driven with that error code for over a YEAR, and previously for a few months. Funny...how back THEN it wasn't tripping any other fault codes, huh? I honestly thought I was talking to Mike the owner and I asked "well how come the TPMS error is only just NOW causing all these issues to all the other sensor issues?" and he says "I don't know." Oh I know who THIS is, now. I told him I don't agree with the assessment, and I'd like to pick up my car. I walked in, said "Here for the Civic." and he hands me a piece of paper. I have to SAY "....keys?" for him to go walk over to a wall, and get my keys. I said "That's two times in two weeks I've had an issue with you. I live up the street and would've brought 10 years worth of business. YOU'RE the reason why I'm not doing business here." And I left. It COULD be the TPMS sensor, but the way in which he explained things to me made me feel on multiple occasions that he didn't know what he was talking about and just being rude to me to cover that up. Or rude bc he felt like he didn't need to explain things to me. Either way, I'm not dealing with that shit. I'll find out from a dealer. As someone who worked for Herb Chambers for many years, what I learned is that the service teams at big dealerships are more reliable than ppl think to give them credit for. They are THE most knowledgeable ones for your make/model, and even if it isn't the lowest possible price, there's all kinds of guarantees with dealer shops they will honor, if work doesn't go right. Because if a shop was caught doing shady shit and ppl reported it, they can the RIGHT to sell that make of car (yes that can happen). Losing that status is the DEATH for any major dealership, so the service teams don't fuck around bc that would be the end of their job. TL;DR Mike the owner is very nice but Mike the front desk guy is not.

Extremely professional bunch of good people here....traveled all the way from Warwick, RI to…read morepurchase a used car here recently and the experience was seamless...[except for the trip on 95, 93 and route 3...LOL...] dealt primarily with James [pretty sure that was his name...very nice young guy] I found out by talking to him that they had another location in West Newton, MA [where I was born back in the dinosaur days] and we talked about "Antoine's Bakery" which has been a favorite in my family forever. None of us live near "The Lake" or Nonantum in Newton any longer but we will still go out of our way to stop there...I just found out that their Newton location is directly across the street; no wonder James knew about it! My pristine condition 2006 Toyota Camry with only 120,000 miles was one of three cars hit and totaled by some brainless idiot on Rte 95 in Providence, RI back in December and I really mourned the loss of my mint condition baby. Anyway, found a 2003 Camry at their place in Rockland and am now driving it in RI...just got my inspection and the mechanic who always takes care of my car even said..."You got a nice little car...Good Deal"! I don't know about you...but I HATE shopping for cars...very stressful...but if my Toyota lasts another one hundred and fifty or two hundred thousand miles I will be back to hopefully find another Toyota Camry...obviously much newer. Love Toyota. Bottom line, you can trust these guys and they will do everything within reason to make you a Happy Camper of a customer!! Excellent!

I was having wheel issues. they checked tires brakes and were wonderful. I also got an oil change…read more total was under $100. I always got my tires there and will continue, friendly too!

I recently had a leaking tire that needed to be fixed. I booked an appointment online for the next…read moreday and hoped for the best (with very low expectations). The TLDR is that these guys exceeded my expectations. They were highly communicative, transparent, worked within a timeline to ensure that I could make school pickup, and had seemingly already build a great team culture. I would highly recommend!

My wife brought her car in here to get her brakes done. They called back and said it was gonna be…read more$1400 to "fix" and replace my pads, rotors and brake calipers. Something tingles in my mind, so I bring it to my favorite Route 18 auto body in Abington ( after I get charged $75 to take it back.). $350, new pads and rotors only needed on 2 tires and they said the calipers don't need to be replaced, just cleaned. I think this place is trying to take advantage of the not poor town it's located in. Easily convinced my wife to never return.

I have mixed feelings about reviewing BJs. People seem to like going there, which is why I gave…read morethem two tries. My issue is that I got an estimate ($400-$600) for brakes (later he told me he meant "per axle" even though he didn't say that), and so I dropped off the car. I then got a call that he had 45 minutes of work into it and it would actually cost $1600. I said yes because his mention of the "45 minutes" made me foresee he was going to charge me a diagnostic fee if I didn't let him complete the work. When I went to pick it up, he said "That will be $1850." He explained that the parts cost more than his mechanical previously told him. He said he did an oil change (that I didn't ask for or want because I pre-paid for routine maintenance at the dealer). After I complained, he reluctantly deducted half the cost of the oil change. I protested because I already paid the dealer for that, and he then took off the rest of the oil change fee, but made me feel bad for asking. He then refused to accept his own $20 coupon because "you already got a deal." And said passively-aggressively: "I wish people knew that these cars are expensive to own." And "I wish people would call the dealer to see that they charge more." Yes, I know they charge more. That is why I came here. He acted like he was losing money, but the rotors, pads, and sensors all come to under $1000 for parts, so even if he stuck to his quote, he would be getting about $650 for labor. Now bad for about three hours of work. I left paying $1710 plus tax, which is $110 more than the quote he gave after taking the car apart and knowing exactly what it needed. So yeah, I feel like I am owed $110 plus tax before all is right in the universe. I am so glad I didn't send my wife in to pay, as she certainly would have just paid the bill without knowing it was wrong.

Absolutely one of the best experiences I have ever had. Derek and his team are not only…read moretrustworthy, reliable but they are incredibly knowledgeable. They have removed the anxiety and hassle of the auto repair part of life flawlessly. If you are in need, this is the place! Thank you so much guys!!! "Auto Hospital, Derek speaking!!!" That's the sound of peace of mind! Tom M

This is the place to go! From mid NH and driving to MA to…read morecar dealership to look and drive a used vehicle. Wanted an independent, reliable, non-biased, opinion from automotive mechanics that know their stuff, not part of the dealership - to go over things, test drive, etc. These guys are great. Once everything checked, on and off the lift - then a test drive that revealed an issue! Brought this to the dealer attention - AND on a test drive, was reproduced. This helped negotiation to make things right before purchase. Cannot say enough great things about the crew here. I had called beforehand and they were able to accommodate this request on short notice. Knowledgeable, great service, friendly staff, truly professional and tell it like it easy. If you or your family want to make sure your vehicle is safe, fixed the way it should be, for a good price - this is the place. All the craftsmanship that goes into their work - reflects on their pride, professionalism and how they themselves would want to be treated. Thank you again guys.

These guys are the BEST!!! I've been going here for the past 15 or so years, I have never had a…read moreproblem, and find them incredibly skilled and (best of all), HONEST! I'd happily recommend them to any of my friends & family members! They still provide GREAT customer service - imagine?!? THANK YOU :)

I've been having my 2013 Honda Civic Si serviced and tires replaced at Sullivan Tire in Hanover for…read morethe past five years. Yesterday I had a complete brake repair - pads, rotors and calipers - on rear wheels due to rusted calipers. Because I had had pads and rotors replaced just under two years ago, they comped those parts to me and the total cost was less than half of what I'd expected. Transportation provided by Lyft to and from appointments. Pleasant attitude at every step. Highly recommended.

Rude service advisor from the minute I walked in. Attitude…read more Then I look out the window and the person taking my car was looking at the wrong tire. I had gone in for a flat repair. So I went up to the service desk and said something and got more attitude. Then I saw my hood open ai asked why and he said we do a multi system check. I said no one mentioned that and I just want my tire checked. I'm sure trying to drum up more business and maybe hijack my car to that end. The tire ended up patchable . I asked some questions, didn't really get answers and left. Price was reasonable. But I won't go back

Best Firestone in south shore got mine car done in and out .fix my stud !! Alignment is perfect !!…read moreGreat team !! Thanks !! 10 star

Charlie is incredible in services, outstanding in communication, and beyond fair in pricing…read more Charlie runs an honest business where he will tell you exactly what you need done for your car, tell you what is coming up in terms of service needs, and give you a fair timeline. The best mechanic I've ever worked with!

This shop is by far the best of the best when it comes to foreign auto repair shops. Charlie is…read morefair, honest and above all highly qualified auto specialist. If you want responsive and excellent service at a fair price this is the place to go. I currently have 200,000 miles on my 1998 Acura RL and I owe it all to Charlies attention to detail and expert care. Ted

Got an oil change here yesterday and left feeling great about the service I received. Zach was…read morefriendly and knowledgeable. Will be coming back.

Charging $59.99 for a cabin air filter when they go for $20-25 online is simply not good business.read more