Two weeks ago, my car battery kept dying and I popped in to see if they could test the battery cells for me. The front desk guy Mike told me no, says some bs that they don't have the equipment to do that. Bro I've had AAA tow trucks pop up on the side of the ROAD w/that little device and read my battery strength. Showed me the number too. So this is an insane thing to claim flatly that they can't do it, and expecting me to believe that it isn't a pretty big fail on their end if they can't do a simple current read with a 50 dollar device. Whatever. I move on. I ask him if he can test the draw from my newly installed soundsystem, to see if maybe that's the issue. He says no, and tells me to basically go to another store to get it figured out. I actually have to go into the parking lot to call an audio system store, to get the answers I need. I have some choice words with him bc I feel like he isn't trying in the slightest to earn my business. On the contrary I feel like he's telling me to go somewhere else. I apologize, and I buy a new battery cuz just like, fuck it. I prolly need one no matter what. When the job is done, I meet Michael (whom I think was the owner). Hewalks me around my car, is super helpful, polite, teaches me things I didn't know and tells me about some error codes that should be addressed. Shows me a bubble on my tire, we agree to take care of it next month. Well a week later I'm back in there, bc a whole bunch of fault codes keep being tripped but I know those corresponding elements (like power steering error, etc) are working. So it's probably a sensor or wire issue bc I just rewired my car audio the previous month, and it had a faulty ground that blew some fuses. Mike (the owner) is there when I show up . Super friendly, helps me out, remembers me, tells me "we'll call you before we incur any costs", which is a gracious thing to say. However I get a call a few hours later from Mike the front desk guy (however I thought it was the owner). Starts telling me the Tire Pressure Monitor System error is shorting the other systems, and the solution is 2 new tires bc the tread is different and tripping the TPMS. Yes. I'm aware that's why the TPMS light stays on. But what HE doesn't know, is that I have driven with that error code for over a YEAR, and previously for a few months. Funny...how back THEN it wasn't tripping any other fault codes, huh? I honestly thought I was talking to Mike the owner and I asked "well how come the TPMS error is only just NOW causing all these issues to all the other sensor issues?" and he says "I don't know." Oh I know who THIS is, now. I told him I don't agree with the assessment, and I'd like to pick up my car. I walked in, said "Here for the Civic." and he hands me a piece of paper. I have to SAY "....keys?" for him to go walk over to a wall, and get my keys. I said "That's two times in two weeks I've had an issue with you. I live up the street and would've brought 10 years worth of business. YOU'RE the reason why I'm not doing business here." And I left. It COULD be the TPMS sensor, but the way in which he explained things to me made me feel on multiple occasions that he didn't know what he was talking about and just being rude to me to cover that up. Or rude bc he felt like he didn't need to explain things to me. Either way, I'm not dealing with that shit. I'll find out from a dealer. As someone who worked for Herb Chambers for many years, what I learned is that the service teams at big dealerships are more reliable than ppl think to give them credit for. They are THE most knowledgeable ones for your make/model, and even if it isn't the lowest possible price, there's all kinds of guarantees with dealer shops they will honor, if work doesn't go right. Because if a shop was caught doing shady shit and ppl reported it, they can the RIGHT to sell that make of car (yes that can happen). Losing that status is the DEATH for any major dealership, so the service teams don't fuck around bc that would be the end of their job. TL;DR Mike the owner is very nice but Mike the front desk guy is not. read more

Extremely professional bunch of good people here....traveled all the way from Warwick, RI to purchase a used car here recently and the experience was seamless...[except for the trip on 95, 93 and route 3...LOL...] dealt primarily with James [pretty sure that was his name...very nice young guy] I found out by talking to him that they had another location in West Newton, MA [where I was born back in the dinosaur days] and we talked about "Antoine's Bakery" which has been a favorite in my family forever. None of us live near "The Lake" or Nonantum in Newton any longer but we will still go out of our way to stop there...I just found out that their Newton location is directly across the street; no wonder James knew about it! My pristine condition 2006 Toyota Camry with only 120,000 miles was one of three cars hit and totaled by some brainless idiot on Rte 95 in Providence, RI back in December and I really mourned the loss of my mint condition baby. Anyway, found a 2003 Camry at their place in Rockland and am now driving it in RI...just got my inspection and the mechanic who always takes care of my car even said..."You got a nice little car...Good Deal"! I don't know about you...but I HATE shopping for cars...very stressful...but if my Toyota lasts another one hundred and fifty or two hundred thousand miles I will be back to hopefully find another Toyota Camry...obviously much newer. Love Toyota. Bottom line, you can trust these guys and they will do everything within reason to make you a Happy Camper of a customer!! Excellent! read more

Advance Auto Center - Auto Repair Near Me - Rockland, Massachusetts

My car had items missing when I picked it up and didn't realize it until Monday morning when I looked for my snap on wrench I left in the back seat it was nowhere to be found as well as an apple speed charger that was in the front seat. I don't miss place items like these and know that they were taken by some dishonest person working in the garage. It's a shame because they do good work but it's just not worth having stuff stolen out of my vehicle for me to ever go back. keep an eye on your employees!! hopefully no one else will have to deal with this like I had to. nothing worse than a thief or a liar. read more

I have had to visit these guys twice in the last two weeks: once for a side wall puncture in my tire, and once for my inspection sticker. Both times were equally positive experiences! The staff are kind, honest, and helpful, and they get you in and out faster than any other shop I have ever been to. Pricing is VERY reasonable, and quality of work is excellent. You will absolutely not be disappointed in choosing Advance (pretty sure everyone at our work goes here as well)! read more

Excellent service, honest quote, and dependable. Thank you for keeping my car in great shape.

This is the only auto repair place my husband and I will bring our vehicles to. The owner Mike and service manager Glen are the nicest guys. They are always honest and upfront on any costs. Any work done (from oil changes to repairs) are done on time and done right. They go above and beyond any other auto repair company I know. I recommend them to all our family and friends. read more

I've been meaning to write this all summer but this place basically saved our 4th of July holiday on the Cape. We were in stop and go traffic on Rt. 3 and our 2006 Jeep started pulling hard to the right and smoking. We pulled off at the next exit and started frantically googling auto repair shops and stumbled onto this one. Even though it was about 3pm on the 3rd, the guys agreed to look at it, figured out it was a stuck caliper and fixed in just over an hour for a VERY reasonable price while we waited with our kids in the air conditioned waiting room with a TV (and candy much to their delight). If we lived in the area we would definitely use them again. Kudos to great service! read more

I don't usually do reviews but have to post one about these guys....Honest,upfront and always helpful....that's why I would not go anywhere but here...Glen is a pleasure to deal with and always tries to help keep the cost down and I am above satisfied on the work they have done in the past and Im sure in the future...Give them a try ...You wont be disappointed.... read more

I've been taking our cars to another place in town for years. Tired of always feeling like a third-class citizen and wondering if I was getting good information, I decided to try out Advance Auto Center after hearing and reading good reviews. They were fantastic! Glen went through everything in fine detail, making sure I understood what repairs needed to be done and why - as well as which ones I could push off for a few months. Our car, which felt like it was on its last leg, is now running like a charm, and I'm optimistic that we'll get another 120K out of it. read more

I'm 50+ years old, pretty much seen it all. These guys are the most honest, intelligent and hard working group I've ever come across. They understand that it is service, results and no BS that gets customers and keeps customers. read more

This is the only mechanic shop you will ever need. Honest, flexible, convenient service. Never an up-sell to have your "next repair" scheduled while your paying for the current one. One of the last shops that offers a loaner car if your car is going to be worked on for more than a few hours. Glen is the Toyota pro and is thorough when checking over the vehicle and a pleasure to speak with. I have had my car repaired here for over a year and it is the first time I don't have to question if I'm being lied to and if the work I was told was done, was actually performed. No question, the smartest choice for an auto repair center! read more

I am a dedicated customer. Glen and the gang in Rockland are awesome. They are honest and get the job done right the first time. A happy car is a happy driver. Thanks guys! read more

Brought my 2005 Caravan with the airbag warning light on, on the dash display. The Advance Auto people diagnosed the problem, repaired the issue without replacing expensive parts, and had the car ready as promised. While they had my Van, I had them do a wheel allignment. The repair and alignment charges were very fair, the staff was professional, and I will use them in the future. read more

The Rockland team was so helpful! 4 new tires and an alignment that has already cured my chronic shoulder pain! Super fast, explained everything and made me feel very comfortable. I recommend them, especially for those who don't know much about cars but need to trust someone. read more

Took my troubled car to this place because the previous repair work done by another place was concerning. Other place was saying bring it back again. The vehicle needed some motor work performed and did that ok. But said the breaks we're going. There was nothing wrong that I knew of but I said since you have it fix it. This was a mistake. The other guy said that he took the minivan for a test drive each time. And each time it had a noise and they thumping vibration. Mind you there was nothing wrong with my brakes when I gave it to him now I have real problems. So I take it to advanced and lo and behold there was a tire that looked ugly as can be I can't believe the other guy didn't see the tire. Advanced auto could have taken me down the highway of hell financially but didn't. They fixed it it's done I don't have to take it back a third time like the other guy wanted I'm very happy with advanced being honest and know what they're doing. read more