Rude service advisor from the minute I walked in. Attitude. Then I look out the window and the person taking my car was looking at the wrong tire. I had gone in for a flat repair. So I went up to the service desk and said something and got more attitude. Then I saw my hood open ai asked why and he said we do a multi system check. I said no one mentioned that and I just want my tire checked. I'm sure trying to drum up more business and maybe hijack my car to that end. The tire ended up patchable . I asked some questions, didn't really get answers and left. Price was reasonable. But I won't go back read more

Best Firestone in south shore got mine car done in and out .fix my stud !! Alignment is perfect !! Great team !! Thanks !! 10 star read more

Firestone Complete Auto Care - Tires Near Me - Hingham, Massachusetts

If I could give them a zero rating I would. Brought my car there for an oil change after taking my cars there for years. They called and told me they couldn't get the cap off and whoever previously serviced the car damaged it beyond repair. I reminded them THEY serviced the car and they denied it. Luckily I saved the receipt and proved it was last serviced with them. A few hours later they called and said the car was all set. I asked how they fixed it and they said one of the veteran mechanics was able to get the cap off and change the oil and I could pick up the car. Fast forward to this morning when the low oil warning light came on and a pool of oil had leaked in my garage. Had to have the car towed to the dealership where they successfully repaired the car. They found the wrong filter was installed, there was no crush ring, and Firestone left off a piece of hardware. Oil was leaking from both the top and the bottom. So unprofessional! Stay far away! read more

Worst customer service on the phone rude rude rude. Although the customer service rep in the store was kind and helpful, I was still taken advantage of. I am currently on the phone with the rudest person ever. condescending and nasty!!!! I will spread the word near and far. no need for this. Here is my story....... Today.... I went into the firestone in Hingham. I asked if one tire could be repaired and if so to rotate my tires. I was told there was a nail in my tire and it couldn't be repaired. My response was it is leaking air very slowly and I would have to think about what i want to do. So the plan was to just take my car as in and make my decision. When they told me the tire was not able to be fixed i told them i would just keep it as it. The very nice helpful man helping me opened the door and asked that my tire be put back on. The response from the technician was "I took the nail out she can't drive on it now." There was never a point in time the instruction was given to take out the nail. I was then told they could put my spare tire on for me or i could buy a new tire. When i got home I realized that the spare was not where the tire with the nail was but rather in the front. I was told after buying 4 new tires.... That 2 could be put on today so i didn't have to dive on the spare for too long. Just got a call that they cannot get my 2 tires today. This is getting ridiculous!! Now I have to drive on the spare till Sat and I use my car for work mon-Friday. read more

My experience with this Firestone location was nothing but positive. Called with a nail in my tire, they set me up with a same day appointment within 90 minutes. Service techs were pleasant and helpful. Price was fair, and tire warranty is attractive. Will likely return for my future vehicle tire needs. read more

Buyer beware, this place is run by some sketchy people. Got quoted $500+ for a brake caliper but didn't have time to get it fixed immediately... brought it to another service center and that place let me know that my brake caliper was totally fine... you guys are sketchy as hell, you could have just admitted you sold me a low quality brake pad that clicks because it doesn't fit right - you didn't need to try to steal $500 from me.... AVOID these people read more

We were on our way back to Vermont on a Sunday afternoon when we felt something was off with our car. From the moment we arrived they were kind and accommodating - put a movie on for our kids, gave them paper and markers to keep them busy and even went and got them some candy! They took a look at our car and saved us from what could have been a really dangerous situation. Highly recommend! (And thank you!) read more

If I could give them zero stars, I would! Originally I made an appointment yesterday at 2pm to have my car serviced since my check engine light was on. I received a call because the person who needed to do the diagnostics was leaving early. I rescheduled for 9am today. When I called at 1:40pm, my car had not even been looked at! They were busy, short staffed- then why would you reschedule me for a day you could not perform any diagnostics? I just don't understand. Apparently, there were 2 codes and they needed to speak with their manager tomorrow to fully understand them! That is not the kind of mechanic I want working on my car who can not read and figure out the codes for the diagnostic machine. read more

0 stars Poor attitudes and bad service. They are all low level living paycheck to paycheck mechanics. The manager on the weekends Bob is a scam artist . The mechanics there are all 18 years old. And the big goofball Matt who wears the red hostess shirt, might have the worst attitude in the world. Horrible place with horrible people working there. When asking a few questions he wouldn't even look at me. Since the change in management service at this place is horrible. Worst place ever. They may know how to do some auto repair but horrible service, even if you're somebody with a Firestone card and you've had a few thousand dollars work done there, like myself, don't expect service to get any better. Watch out older generation people and in fact everyone they like to add a bunch of stuff to your bill then give you random discount thinking your making out...this is the type of establishment your family should stay Away from. The manager during the day there his name is Bob and he is horrible read more

TERRIBLE service! HORRIBLE experience ! BAD customer service and Unqualified/Incompetent management in this Firestone store. Service in this store has gone from satisfactory to extremely bad in just one year, and let me tell you.. few more firestone stores with terrible service and unprofessional customer relations, such as this one in Hingham,Ma will surely damage this company's brand and its service credibility in the future if no corrective actions are taken. Three services, three negative outcomes in less than a year (shame on me at this point for continuing to trust this place with my vehicles). Recent one almost two weeks ago, we took my wife's car 2010 Rav4 for oil service and courtesy/safety checks but a week later the car's transmission was gone for lack of transmission fluid! My wife specifically asked the adviser to have techs check all important fluids because last time the car was serviced there they failed to check all fluids and just after couple of weeks the car started to stall and we learned that it was out of coolant fluid! Mind you there was never any leaks in both incidents. After calling the store to report the transmission fluid issue and ask why they didn't check it during the oil change service to let us know wether there was enough fluids or not, especially since my wife reminded and requested that all important fluids be looked at during the service visit as part of their supposedly saftey/courtesy checks so we don't have another issue, the store manager Xa...was very defensive, unprofessional, disrespectful and lacked basic requirement of listening skills to hear customers feedback! The way he talked to us was very arrogant ,interruptive and implied our guilt and blame for the transmission incident without admiting even part of their responsibility for not properly checking this fluid which may have saved us the $3500 it costed us to repair the transmission. He stated that the world is not perfect and that his techs aren't perfect and if it was so my car would not have broken down and he would not have been working there and that he may have had his own repair shop instead!!( so he was basically meaning for me to just suck it up and move on with my life ). Unbelievable, no responsibility what so ever! I thought they were supposed to be the experts/professional that we go to for car care and guidance! I wasn't obviously happy with this whole experience so I called Firstone company main customer service to place formal complaint and I was told the area manager will reach out to me within 48hrs. This didn't happen, so called again to follow up on the claim # and I was again told that the regional manager will follow up within 48 hrs since i didn't hear from the area manager. No call either. Then a store employee called to say sorry about the whole experience but Firestone wouldn't take any responsibility for the transmission fluid issue because according to their company's guidlines they check all fluids during the courtesy/saftey multipoint checks Except Transmission fluid!!! and he told me that because there was never any "written request"from my wife during the oil service visit to do so.. they ( Firestone auto care )aren't obligated to take any responsibility. Verbal Requests don't count. I guess this is a classic deceiving tactics that chain companies may use to avoid admitting any responsibility. So Be AWARE! For me and my wife the damage is already done and we'll have to pay thousands of dollars because of this experience, but figured we share it with you so that you can make a better and informed decision and think twice before taking your car to this firestone store for service. Customers Reviews do matter so be AWARE and avoid this place. Look at their yelp current rating and public reviews and you will know what I am talking about! A.Z read more

Background: New to the area. Have tires from tire rack installed on my car. Wife hit a curb, had a blowout, needed to find a authorized tire rack service center. So - 1 tire. My car has been on the lift for almost 2 hours. There's been episodes of people gathering to look under my wood - wtf? All 4 wheels are off the car. One of the services writers keeps going back to BS with the tire installers - which causes them to completely stop and have frequent, engaged conversations. 45 minutes ago, I got the update "we're just waiting for balancing", really?? I think I'd rather abandon my car then be forced to observe this inept operation any longer. Do yourself a favor - go elsewhere. I sure would have if I checked yelp first. EDIT: car is finally out of garage. I check and they kept the wheel lock and did not reinstall the spare tire. What. The. Fuck. read more

I gave this a 3 star review, I have been going to Firestone in Hingham for years as well as my family. We have always loved the service we had there. Unfortunately, this past weekend was different. I had a scheduled oil change in which I was told I could drop my car off early for and leave the keys in the drop box until the appointment as I had tentative plans for the entirety of the day. All was good. I got a call later in the day that the car was ready. Asked *politely!!* if I could leave the car for another hour as I was an hour away still. The woman, (whom I'd never met before), disregarded me and asked "how are you paying". I said, "oh sorry", (thinking she didn't hear me) "do you mind if I could leave the car for another hour I'm on my way back". Again, I was disregarded, this time with a sigh and asked "are you paying on your Firestone card". I said "well you didn't answer my question, I want to make sure that leaving my car will be ok until I am able to pick it up". She said AGAIN "how are you paying for this". I gave in to avoid conflict that was becoming apparent and once I told her she then said, "I'll leave the keys in the front seat". It really could have been THAT easy to answer the first time. I swear some people lack customer service skills in a customer service role. Ironic. I think Firestone needs to work on training in that area to avoid future customer agitation. Thanks, A longtime LOYAL customer :) read more

Brought in my car with a flat just before closing the night after thanksgiving. They stayed late to get it fixed and I picked it up an hour later. Thanks George! read more

It was a Saturday night during the holiday shopping season. I dropped my children and Mother off around 4:30 at Derby St shops while I went to Firestone to have my rear brakes checked. On my way there my rear calipers failed and caused my rear pads to remain engaged. On a Saturday I expected the worse, no Van, no rental and my family would be stranded at the stores. Joe the Service rep and Joe the tech vigorously worked on getting the necessary parts to repair the the brakes. They located rotates, pads and calipers at 5:15, 45 minutes before they closed. The 2 Joe's stayed an hour after closing in order for me to get me on the road safely. Having been in the auto business myself, I was blown away by their dedication and efficiency to solving my problem. Thank you read more

Firestone Complete Auto Care - Rear pad - Tires Near Me - Hingham, Massachusetts

0 stars. Something smells like a scam. Went in for 4 tires. First quote was $517. A week later, same quote was $620. Work it out on price and went in. They said they'd check the tires for alignment for free. They installed the tires. Almost 2 hrs. Then came out and told me all tires we off. I had expressed that I didn't want to pay for the alignment. 10 min later they came back out and said "we checked again" (why, I do not know) " looks like all your tires are fine." During the installation, he brought me out to show me a broken boot on the axel. Another guy had already found it and told us we only needed the boot. They said we needed half the axle to be replaced. They'd do it for $350. I told them I didn't want to spend that kind of money that day, so he tried to sign me up for a credit card... Fast forward a bit. I leave with the car and the new tires. It rides nice and smooth, but now the a/c that was working as recently as my drive to Firestone, doesn't work at all. Just blowing hot air. I called the next day and they told me that the particular car I had does that. The a/c doesn't fade out, it just stops. Got a second and third opinion and they both said that was ridiculous. Firestone said they could get me in there and recharge it for close to $200. Funny how 4 tires quoted for a little over $500 could have turned into a $1130 sale for 4 tires, a half axle, an alignment, and an a/c recharge. read more

I used to go to Sullivan Tire, but one time I had a flat and limped in at closing time. No problem, the guys stayed late and got me on my way. Forever grateful, and I just had the chance to go back with an issue with a tire and rim, and they were GREAT. I reccomend them highly. read more

I recently went to the store because I required new tires. Once arrive the store manager, Javier, was very kind and informative. He showed me my old tires and explained that the old tires were of poor quality due to the manufacturer. Javier then suggested I get snow tires because it would be better for the long term. Everything went well and it has been several days since I went and everything is still working perfectly. I would highly recommend this location to any one of my friends or coworkers. read more

My mom took her car here because her a/c stopped working and they were the only ones open on a Sunday. She sat for hours in the waiting room with no one even behind the desk to give her a status update. When someone came back, she was informed they hadn't even started on it yet. So she called me to come pick her up and we drove around killing time. As closing time approached, she still hadn't gotten a call back, so she called them. Apparently they took her car apart and then discovered they didn't have the part they needed. They told her to come get her car and they'd call her later in the week when the part arrived. They also charged her $53 for diagnostics. Fast forward an entire week. No phone call. My mom called them and was told they hadn't ordered the part yet. So she ended up taking it somewhere else, where they discovered that Firestone had not put the car back together correctly or completely. Save yourself the trouble and don't go to a big chain like this where they don't really care about their customers. EDIT: Firestone contacted me after posting this review, and the $53 dollars was reimbursed. The customer service representative was really friendly and helpful, so I'm adding a star. It was still a wasted day but at least we didn't lose money. If the people working in the shops were as helpful as the corporate customer service reps, there wouldn't have been a problem in the first place. read more

Be very wary: Not recommended. Took vehicle there for changing tires purchased on Tire Rack. Received a call "recommending" $1900 of service. Declined because they did not use NipponDenso parts. Took vehicle to Toyota dealer, received full service + more for $945. Unnecessary recommendations for servic read more

*FINAL UPDATE __________ I meant to finish this sooner but haven't got around to it. 4 Stars - Would be 5 but I think there is an issue with my valve stems as I have slow leaks and the sensor is on. I don't think it's necessarily any fault of the staff. It could be just one of those things. I'll bring my car by the shop and I'm sure they will take care of it. Overall would still recommend, it's difficult to find chain places that won't price gouge and who are actually helpful. Hopefully, I didn't pick up a nail in brand new tires. Good job though. 10.27.2015. END REVIEW. * This is a preliminary review * * I will make my first update after 50 miles * Taking into account, it was Friday after 2PM, the humidity in the state of Massachusetts was at a vile, Amazonian like level. Greeted quickly, professionally and without false pretense of how long I would be waiting. I asked for an oil change and a quote for 4 tires. I was given the oil change price and time it would take before they asked anymore questions. I forget the fellas name who greeted me but he was probably the tech manager or whatever, very helpful and no b.s. They finished up the oil change and gave me the best price on their recommended tire. I don't care for labor costs, especially at a chain location where services are grossly inflated already. So, I told Joe (Sales Manager) that i don't want the tires if I'm paying for "Balancing labor" "Additional Removal fee" and "Valve stem labor". He took the fees out for me. Awesome. It took about 2 hours start to finish for oil change and tires to be mounted. They also tossed on wiper blades for me (which I bought at Wal-Mart). So this is a completely reasonable time frame. When I was handed my bill, another discount was applied they had missed without my having to mention it. Bonus. No pushy bullspit, no hidden fees, no quote tampering or waiting game nonsense. As far as the service team, management etc... And my overall experience as a human, solid B + to A - it's not an easy job and it was uncomfortably warm today. So I'm going with a 90 out of 100 for all things human. ------------ I cannot yet speak to the quality of tires or if they were balanced correctly etc.... ** NOTE THIS IS THE KICKER** If my TPMS light turns off within 50 miles, I was told within 15 miles but I'll be fair and give it 50, then this will be considered a 5 Star review. If it does not turn off, and they offer to fix it free, I may need to make it 4. If it does not turn off and they don't offer to fix it free, all aforementioned niceties and high regards will be negated. It will be clear that there is just another wolf in sheep's clothing sitting by 5 corners. Update to follow: **UPDATE** I have driven 75 miles and the TPMS light is still on. We'll see if they contact me. Still satisfied with service for now read more

UPDATED OMG! I just had the worst experience in my life at this shop.I will start with I have used this shop and other Firestones with mixed results. Overall they have been positive until now. I was in 10k mile ago to do my brakes. They said I only neede front. GREAT. I came back 10k miles later to have my brakes done. The guy comes out with this long list of items I need to be done including new rotors, brake line flush and rear-end flush. If I don't do these I will have problems with my warranty! REALLY!!! My 10 yr old jeep with 80k miles!!! No, I need nothing except my brake pad thank you. He said you need rotors. I said no I don't. It's my 2nd brake job and I never had my rotors resurfaced. All the metal is there! I don't need aftermarket rotors that will cause problems. I have my brakes done long before they are due so I don't have these problems. He is now pointing at the rotor and I said they look GREAT! Look at how thick they. DROP MY CAR! I am out of here! VERY DISAPPOINTED. I believe they are required to push these products to boost sales. This pressure I don't need from any business. OLD I have had a positive experience with this location. Had my alignments once and front brakes completed. Both experiences were positive. I have used other firestones in the past and had mixed opinions. read more

Very unreliable and mixed messages. After 20 years getting my vehicles serviced..I'm done! 4 days ago got tires ordered, appt for 7 am today and ( day off for this). Guy takes tires off then tells me the new ones are not here and," don't know what happened". While waiting I asked about the tire 60k warrenty. The day I ordered I was told have to rotate every 5k to be covered. Today I asked ,( before the no tires here was told to me). This guy tells me no just every 2 oil changes or so, Doesn't have to be exact. Ok so how does this happen? who do I believe with the warrenty ? And why doesn't someone check every morning to see if the stock has come in and then call the customer before hand if it is not? Firestone is not what they used to be in terms service, staff training and communication. read more

Annoying, all they do is upsell. Unless your thick skinned, I wouldn't advise coming here. They will always tell you that you need something new every time you go here. Came here for an alignment and was asked "when am I going to stop driving on banana peels for tires". You'll get what you want done, but you have to go through a lot of BS to get it. Avoid this business. read more

I got a flat tire on the highway one night, and took my car here the next morning. They were able to take my car in right away and had the matching Bridgestone tire i needed in stock. They installed my new tire, balanced the wheel and re-inflated all my tires including the spare in less than an hour. The pricing was reasonable. Very happy with the service here and would go again! read more

Wow. Just wow. I don't even have (appropriate) words to express my utter disgust with this establishment. In summary, my experience with Firestone was appalling, expensive, and unproductive. After initially getting my brakes and rotors "done" there, I ended up having to bring the car back two additional times for repairs (see prior review/update). A few weeks back, I noticed my front brakes sounded terrible, and certainly weren't feeling great either. I thought to myself, how could this be? I just had them done, and redone, and redone a few months back. I decided that I'd had enough of dealing with the people at Firestone and took my car to my actual mechanic who ended up needing to replace the front brakes and rotors because the quality of parts used were so poor. A very expensive lesson learned. AVOID!! read more

I can not recommend going to this Firestone. A visit to them has totally ruined my credit! These guys lied to me and posted a charge to my Firestone credit card that I asked them not to. Because I did not realize the charge had been on that card, some months went by before I even realized I had that charge. Admittedly, I made the problem worse by a clerical blunder on my end (another story altogether), but this charge should never had made it to the card in the first place. Although the store General Manager was helpful in tracking down some information for me, the bottom line is no one there took responsibility for their mistake, nor helped me get this black mark on my credit fixed. All for a $40 oil change and rotation. There is a Sullivan Tire right down the street. Use them instead! read more

I have given this place a fair try but they just either don't know what they're doing or they just like taking your money. First I got tires from there last october. I spun out last february & my wheel weights fell off the rim. Had to go get my tires re-balanced only to have my hubcap fall off the next day. After my hub cap fell off I saw that they put the wrong wheel weights on my rim. So I was really mad that my hubcap was gone & that there were aluminum wheel weights on my iron rim . So I called sullivan tire in marshfield & Firestone in quincy(they seem alright) & asked them "What kind of weights should be on my iron rim?" They both said iron weights immediately. I call hingham what do they say ? "oh Well, it depends..." I cut him off immediately & tell him no & to rebalance my tires correctly & I'm not paying. So they re-balance my car again for the third time. The manager apologized & told me my car was perfectly balanced now. A month later I get my brakes done(else where), and the place asked me why I had aluminum weights on my car. They replaced the aluminum weights on the rim that the hubcap fell off but not the rest ! Again ! Now to boot the guy at the brakes place tells me that they sold me the wrong tires for my car & that's why they rumble so loud. So in short, this place doesn't know what they're doing. They replaced bad work with bad work.They don't care, don't trust them. Yes, that skinny guy at the desk is as sleazy as he looks. Never again. read more

I took my car for an alignment tire rotation and balance. When I left the car was shaking badly on the highway. I went back and they reversed the rotation. The car still shakes on the highway and the alignment is off. My car is not drivable. Do not bring your car to them! read more

I purchased four tires, wiper blades, and an oil change. My service/sales person, Dave, was able to negotiate price and provided me with a good service experience. I will return for the included tire rotations and oil changes. I will consider this business for other auto services. read more

This establishment was amazing and they was relatively quick when it came to fixing my car. Great customer service and the employees were amazing. The manager was did a great job at answer the many questions I asked while my car was being serviced. read more

I wish there was a zero rating for this store. The service here is horrible!! I wish I heeded the reviews below. Brought my car in to change two front tires. They failed to properly secure one of the tires, so much so that immediately afterwards it failed a safety inspection because it was dangerously loose .When I returned to get it fixed, Bob, the manager, dismissed it as "sometimes things happen". Three weeks later, the second tire looses air. Bring it back and they find the stem on the tire is faulty. They said they fixed it. Two days later, same problem. Brought it back. They then wanted to charge me the road hazard fee to fix it. I then decided to go somewhere else out of concern that it wasn't safe, and at that time, they decided to fix it. To top it off, found out few weeks later the improperly set tires and bearings were never correctly set. I learned my lesson and will not be back. read more

Very poor service. Promised 90 minute wait for 4 tires, took 3 hours. Poor attitudes by employees too.

I will preface what I am going to write by saying that I carry a Premier Rewards Gold Card from Firestone for the amount of money I have spent there the last few years on two cars. After four attempts at repairing an electrical problem with a door window; spending over $ 300.00 in parts which it turns out I did not need; hours of either waiting in the lobby or dropping off/ picking up my car; and being told it would cost another $ 400.00 to complete the job, I am no longer a Firestone customer. I might not be walking away if this was the first incident. I spent $ 1,000.00 there about 4 months ago when I needed new struts/ suspension on the same car. Within days of this work being done, I had to go back because it sounded as if the entire back end of my was falling apart. It turned out that the technician had not connected the rear sway bar before returning my car to me. This entire story is actually very sad because I sought them out after moving here from Akron OH - the original home to Firestone. I'm sure there are many good reviews here as well as the bad, but the reason I write mine is to send up the "caution" flag to others who are considering doing business here. read more

Have visited this location multiple times with more than satisfactory results for a reasonable price.

I've been using Firestone for almost 20 years now at three different locations this one here in Hingham, the one in West Roxbury, and the one in Braintree. Not once have I been upsold or told there was "more work" that needed to be done; they've always been up front and honest. I recommend Firestone to all my friends and family. The staff is professional and courteous and when they tell me I'll be here for a hour to wait for my car it's usually never that long. One of the only places I was talked out of buying something that I figured was necessary but was explained to me that it was an unnecessary purchase and I shouldn't waste my money. read more

I had an awful experience here!! Do not go here!!! I Went for an oil change, two hours later they are telling me I need a battery for $165 I said ok I'll look into it somewhere else .they tell me well your car won't start back up. I've never had a problem than while at firestone the car randomly won't start!! so I just said jump it I'll figure it out. I take it home the battery is at 90% so they were trying to make money! Than they take me out show me a nail in my tire . Than tell me I need four tires $560 well it was only one nail in one tire so y four?!?. I said can you patch it they tell me no. So I said ok I'll go to me regular mechanic than they tell me well you may not pass inspection if you don't get it done here! First I got a sticker last month second my mechanic does know how to change tires!! So all that was crazy! Than finally two hours later I pay for my oil change and they say we read the manual but do not know how to shut your oil light off.. I was so mad at that point I said I'll do it myself took me 2 seconds all you do is hit a button!!! I was livid when I left there!! I'll never go back! read more

Went in for a slow leak of air in my tire and they got me in and out within a hour and only 20 bucks. Good service

Worse customer service experience I ever had, went there couple of weeks ago to change a new set of tires, and one of the sales manager who assisted us pick a set of tire would fit into what we need, and also he told us we would get a 100 rebate on it as well, so when we try to redeem the rebate on line it was not valid, so we went back to the store to spoke to someone, and at that time the sales manager wasn't working that day, so we spoke to the store manager instead, when we explained to him what happened, he said the set of tires we bought wasn't on part of the rebate list, he had no idea why the sales manager told us we could get a rebate on it, and he wouldn't able to do anything about it, unless we willing to pay couple hundred dollars more to buy a different set, but still we won't able to get the rebate since it was already over a month, we were like is not even our false, is one of your sales manager read more

I had a 2001 Pontiac Grand am I used to take the car there for repairs .They were fine in the the beginning they changed my brakes ,the inner tire rods and the tires .They took the car in and gave it back on time. Then I had a problem with the steering wheel ,it was not turning , I gave the car to them at 7 in the morning and they said they would look at it. I kept calling them every hour and they said they still did not look at it so it went on till 8 in the night ,finally I had to spent $150 to get it towed to another mechanics. I would not recommend that repair shop to anyone. read more

I have never been to another business that cared SO little about the customer knowing they were being ripped off. On the phone they said $496, instead of calling me to tell me the tires I needed were different, they waited until I got there to say that they've gone up to $724. They also tout "free installation", but if you charge a fee to "balance the wheels" which ALWAYS has to be done when putting on new tires, news flash, it ain't free. They told me four different prices all over the place. Never going back here. read more