Always great service. Friendly and professional. I'm a regular customer for many yearsread more

Staff at the norwell Massachusetts location are always kind, professional, and want to ensure the…read morecustomer comes first! Anytime I have issues with my tires I make an appointment online and am able to drop my car knowing it is in good hands with the service team at Sullivan tire in norwell. I would recommend giving Sullivan tire a try if you're looking for people who know how to take care of not only the cars they service but also the customers who drive them!

Rude service advisor from the minute I walked in. Attitude…read more Then I look out the window and the person taking my car was looking at the wrong tire. I had gone in for a flat repair. So I went up to the service desk and said something and got more attitude. Then I saw my hood open ai asked why and he said we do a multi system check. I said no one mentioned that and I just want my tire checked. I'm sure trying to drum up more business and maybe hijack my car to that end. The tire ended up patchable . I asked some questions, didn't really get answers and left. Price was reasonable. But I won't go back

Best Firestone in south shore got mine car done in and out .fix my stud !! Alignment is perfect !!…read moreGreat team !! Thanks !! 10 star

Needed a quick oil change for a commercial cargo van and called this Jiffy Lube and spoke to Matt…read moreto ensure they could handle the vehicle. Matt assured me they could handle it and even went outside while I waited on the phone to measure the doors to ensure it would fit. Arrived shortly thereafter and was immediately taken care of. Pleased with the overall experience. Good job

Took 45 minutes for an oil change. Up charged me $130 for something I did not need. The manager…read moreMike yelled at the staff the entire time, IN FRONT OF CUSTOMERS. The poor staff looked miserable. Do not go to this place! THEY WILL RIP YOU OFF!

Got an oil change here yesterday and left feeling great about the service I received. Zach was…read morefriendly and knowledgeable. Will be coming back.

Charging $59.99 for a cabin air filter when they go for $20-25 online is simply not good business.read more

Two weeks ago, my car battery kept dying and I popped in to see if they could test the battery…read morecells for me. The front desk guy Mike told me no, says some bs that they don't have the equipment to do that. Bro I've had AAA tow trucks pop up on the side of the ROAD w/that little device and read my battery strength. Showed me the number too. So this is an insane thing to claim flatly that they can't do it, and expecting me to believe that it isn't a pretty big fail on their end if they can't do a simple current read with a 50 dollar device. Whatever. I move on. I ask him if he can test the draw from my newly installed soundsystem, to see if maybe that's the issue. He says no, and tells me to basically go to another store to get it figured out. I actually have to go into the parking lot to call an audio system store, to get the answers I need. I have some choice words with him bc I feel like he isn't trying in the slightest to earn my business. On the contrary I feel like he's telling me to go somewhere else. I apologize, and I buy a new battery cuz just like, fuck it. I prolly need one no matter what. When the job is done, I meet Michael (whom I think was the owner). Hewalks me around my car, is super helpful, polite, teaches me things I didn't know and tells me about some error codes that should be addressed. Shows me a bubble on my tire, we agree to take care of it next month. Well a week later I'm back in there, bc a whole bunch of fault codes keep being tripped but I know those corresponding elements (like power steering error, etc) are working. So it's probably a sensor or wire issue bc I just rewired my car audio the previous month, and it had a faulty ground that blew some fuses. Mike (the owner) is there when I show up . Super friendly, helps me out, remembers me, tells me "we'll call you before we incur any costs", which is a gracious thing to say. However I get a call a few hours later from Mike the front desk guy (however I thought it was the owner). Starts telling me the Tire Pressure Monitor System error is shorting the other systems, and the solution is 2 new tires bc the tread is different and tripping the TPMS. Yes. I'm aware that's why the TPMS light stays on. But what HE doesn't know, is that I have driven with that error code for over a YEAR, and previously for a few months. Funny...how back THEN it wasn't tripping any other fault codes, huh? I honestly thought I was talking to Mike the owner and I asked "well how come the TPMS error is only just NOW causing all these issues to all the other sensor issues?" and he says "I don't know." Oh I know who THIS is, now. I told him I don't agree with the assessment, and I'd like to pick up my car. I walked in, said "Here for the Civic." and he hands me a piece of paper. I have to SAY "....keys?" for him to go walk over to a wall, and get my keys. I said "That's two times in two weeks I've had an issue with you. I live up the street and would've brought 10 years worth of business. YOU'RE the reason why I'm not doing business here." And I left. It COULD be the TPMS sensor, but the way in which he explained things to me made me feel on multiple occasions that he didn't know what he was talking about and just being rude to me to cover that up. Or rude bc he felt like he didn't need to explain things to me. Either way, I'm not dealing with that shit. I'll find out from a dealer. As someone who worked for Herb Chambers for many years, what I learned is that the service teams at big dealerships are more reliable than ppl think to give them credit for. They are THE most knowledgeable ones for your make/model, and even if it isn't the lowest possible price, there's all kinds of guarantees with dealer shops they will honor, if work doesn't go right. Because if a shop was caught doing shady shit and ppl reported it, they can the RIGHT to sell that make of car (yes that can happen). Losing that status is the DEATH for any major dealership, so the service teams don't fuck around bc that would be the end of their job. TL;DR Mike the owner is very nice but Mike the front desk guy is not.

Extremely professional bunch of good people here....traveled all the way from Warwick, RI to…read morepurchase a used car here recently and the experience was seamless...[except for the trip on 95, 93 and route 3...LOL...] dealt primarily with James [pretty sure that was his name...very nice young guy] I found out by talking to him that they had another location in West Newton, MA [where I was born back in the dinosaur days] and we talked about "Antoine's Bakery" which has been a favorite in my family forever. None of us live near "The Lake" or Nonantum in Newton any longer but we will still go out of our way to stop there...I just found out that their Newton location is directly across the street; no wonder James knew about it! My pristine condition 2006 Toyota Camry with only 120,000 miles was one of three cars hit and totaled by some brainless idiot on Rte 95 in Providence, RI back in December and I really mourned the loss of my mint condition baby. Anyway, found a 2003 Camry at their place in Rockland and am now driving it in RI...just got my inspection and the mechanic who always takes care of my car even said..."You got a nice little car...Good Deal"! I don't know about you...but I HATE shopping for cars...very stressful...but if my Toyota lasts another one hundred and fifty or two hundred thousand miles I will be back to hopefully find another Toyota Camry...obviously much newer. Love Toyota. Bottom line, you can trust these guys and they will do everything within reason to make you a Happy Camper of a customer!! Excellent!

I went here for an engine oil change today and it was a very pleasant experience! All you have to…read moredo is drive into the shop and you don't even have to get out of the car. In 20 minutes, they did basic car checks (tire pressure, checking the battery, air filters, etc) and changed my oil. When they did check my filters, they took them out and showed them to me directly how clean or dirty they were. At the end, they also showed me the dipstick for the engine oil to show that they filled it up. I appreciated this since I know people are weary of being scammed or ripped off by mechanics. They were professional and while they did recommend some optional work be done for an additional fee, they weren't too pushy about it and I feel like they were honest. FYI there is a 20% off coupon on the Yelp page or just check out the main Valvoline website for a discount (I got $25 off).

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in South Weymouth.

Great experience. Really appreciate the thorough explanation of the maintenance - they showed a…read morevideo from under my jeep of what was broken, and pulled up a diagram on their laptop with how it is fixed/assembled. Very fair price for caliper replacement and brake flush. Will definitely return to this location for any future car maintenance.

So excellent. Spent time with me to review multiple tires before making a decision-the big name…read moreshop gave me one option.

I was having wheel issues. they checked tires brakes and were wonderful. I also got an oil change…read more total was under $100. I always got my tires there and will continue, friendly too!

I recently had a leaking tire that needed to be fixed. I booked an appointment online for the next…read moreday and hoped for the best (with very low expectations). The TLDR is that these guys exceeded my expectations. They were highly communicative, transparent, worked within a timeline to ensure that I could make school pickup, and had seemingly already build a great team culture. I would highly recommend!

Always have great and friendly service at the Rockland Sullivan. Great crew and professional work.read more

Thank you so much! It was so easy to make an appt online and the staff are super helpful and…read morefriendly. I showed up a bit early and the nice man at the front desk was able to fill my tires with air so I could run home and return for my scheduled 9am appt. It took under an hour for my service, I had a nail in my tire and needed a patch. The cost was completely reasonable. I will definitely return to this location for any future car needs. Highly recommend!