I had a small issue after a visit and came back in, and they took care of it right away. Super easy to work with and made sure everything was handled properly. [[HIGHLIGHT]]Honestly, it just makes you feel good knowing if anything ever comes up, they've got you.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Appreciate Mark and the team.[[ENDHIGHLIGHT]] read more

My daughter went for an oil change. I told her before she went in not to get synthetic as its an old car and doesnt need it. Her friend was there when she told them not to put in synthetic but they did and charged her $129.99. [[HIGHLIGHT]]When i called them on it the manager gave me the usual line of having checked twice.[[ENDHIGHLIGHT]] Both my daughter and her friend tell me she said not to put in synthetic. What a scam. read more

[[HIGHLIGHT]]Travis was such a big help. He diagnosed the problem with my car and explained everything he was going to do every step of the way.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He went above and beyond to make sure I understood what was happening to my car.[[ENDHIGHLIGHT]] Excellent customize service!! Thanks guys. read more

[[HIGHLIGHT]]These guys are great! Every single time I've been in there (and that's a lot recently), they have all gone out of their way to help, have been courteous, efficient, and provided great service.[[ENDHIGHLIGHT]] My hats off especially to Devon, who has consistently proven trustworthy. [[HIGHLIGHT]]Outstanding staff![[ENDHIGHLIGHT]] read more

As a college student, I was in need of an oil change today. I decided to drive to the closest place which just so happened to be Jiffy Lube. Long story short I was charged DOUBLE than what it should normally be for an oil change. $200 (including a $30 discount, the running total was $230). [[HIGHLIGHT]]To say the least I am extremely disappointed, I even asked numerous questions but felt like it was assumed I wasn't sure what I was talking about.[[ENDHIGHLIGHT]] I will not be going back here, might as well take it to a dealership or Les Schwab and save your money. read more

Stopped here on my 15th state of 50 after the check engine light came on . This Jiffy lube informed me that I had a disconnected hose from the previous valvoline oil change location that they didn't put back. [[HIGHLIGHT]]This location was completely honest I highly recommend if you come to location ask for Daniel & Chris[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Terrible customer service, and complete negligence in work.[[ENDHIGHLIGHT]] This location nearly ruined my new car by cross threading the original plug and then over tightening the next larger size up in its place. This created a pile of metal shavings inside my oil pan and cracked the pan all in the same amateur move. It could've ruined my engine, and I lost over a quart of oil within 24 hour. Had to get the whole oil pan replaced at the dealership. Bill for $475. [[HIGHLIGHT]]They have not responded to my request for a refund of service and a reimbursement for the dealership bill.[[ENDHIGHLIGHT]] This location is fully mismanaged and should be avoided at all costs. read more

Cross threaded EIGHT of my lug nuts. Fixed them myself thank God but jesus 1 is unacceptable but EIGHT read more

I was referred to come here for a break light bulb change not only were they efficient they were quick and got the job done with the best customer service I have received in a long time. Will def be back to get work done. [[HIGHLIGHT]]Thank you so much for being friendly and efficient you guys rock!!!![[ENDHIGHLIGHT]] read more

I'm just a simple father running errands with my toddler and stopped for a jiffy to get my fluids looked at. My washer fluid was completely out, which can be dangerous with fall season here and I wanted to have anything else be looked at for peace of mind. I was immediately accompanied by Zak and Jaret who topped off my fluids and were kind and helpful. Little did I know that this Jiffy Lube In Newberg was not going to be open for another 15 minutes and both gentlemen put business aside and community as priority. it has been a while since I have had stellar service like this happen. These gentleman and the supervisor on staff deserve recognition and a fat pay raise because I'll be sure to recommend your Newberg Oregon location for any friend, colleague, or family member! read more

We've been to this Jiffy Lube several times and each time we had stellar service. Recently, the manager and staff went the extra mile when we were having issues with our car due another auto lube service issue. They took the time to assess the issue and clearly documented their findings. I highly recommend this place! read more

I sent my daughter there by herself for only an oil change. Big mistake with their relentless predatory up selling of engine flushes and cabin filters. I will never go here again. read more

No. Just no. "Replaced" an engine filter the last time I came here, then learned this time that it was missing. I don't trust these people, and I really should have known better than to come here at all. read more

The team in its entirety were so friendly and professional. Mike got me a better deal then the coupon I had brought in. He didn't try to upset anything I didn't need and was honest about what needed attention. The team offered to fix the rock chips in my windshield without me even asking, and they found extra ones I didn't know about! Nick worked on the rock chips and explained what he was doing the whole time and didn't mind my questions and was very friendly during the process. I would definitely come back, friendly and great service! read more

I elected to stay in my car during the oil change. I am immunocompromised and avoid unnecessary contact with people whenever possible. The gentleman who helped me was not wearing a mask, and despite my asking him politely to please keep his distance, he approached me multiple times (coming right up to the car window, less than 2 feet away). I had to ask him to stay back repeatedly, and it was as though he didn't hear me. I felt extremely uncomfortable, and will not go back. read more

Daniel was extremely helpful and informative about the needs of my car. Everyone there was very courteous and friendly. Definitely will go again. read more

Slow, very slow. Watched three guys work on one bay. After 45 minutes of my car being in a bay the guy sorta working on my car came into the waiting room and I asked how much longer then he responded just have to put the oil in. Then he came in to show me the air filters, he wasn't pushy to replace them which is good and why I gave two stars. I was going told the other bay was a priority but come on...don't they call it "Jiffy" for a reason? 15 more minutes it took to put oil in my car... read more

REALLY high pressure sales on things your car doesn't need. Their prices never match the advertisements outside. And if you find a $10 coupon on Jiffy's website, they will only discount you $2 claiming their system already has somehow magically given you a discount you didn't even know about. Oh yeah, and good luck with a tranny service. My car Dodge is 10 years old and after messing around with it, they dumped fluid all over and then claimed their machine didn't have a fitting to match my car. Really??? I've been there a few times the past few years, but now I'm done with them. *update: Good God, they "cleaned" my windows and just got in direct sunlight. How can a place not even clean windows right???? They are far worse now then before they touched them! read more

Jiffy Lube - Thanks for the "clean" windows Jiffy Lube! Seriously???? - Oil Change Stations Near Me - Newberg, Oregon

The crew were a very productive and professional team and I appreciate their fast quality performance.

Wow!! Just WOW.... one star is way more that you deserve. Just in this place, guy tells me it's going to be 10 morning before he can check me in. Not Start, just check me in.... unbelievable. I have had a hit or miss with this place. I'll just make it a clear miss now. By the way Newberg jiffy lube. If you have three people working and one is lounging around after a real shitty attempt to clean a mirror of a car all three of you are working on.... you need new help, new manager, most of all you need to remember a car in bay pays, one not checked in doesn't if it isn't checked in You can count me in the never again will I waste my time here club Ohhhhh best part, manager came in after looking at another car that just pulled in... came inside!!!! Couldn't take time to get anybody checked in, instead acting as if customers waiting were a big inconvenience. To the manager on duty today at 2:00, you need a new career or maybe this is why you are draining oil at your age. Sad read more

We were visiting from out of town. The crew was very friendly and helpful. It was not busy and they changed my oil in less than 30 minutes. I was impressed by their willingness to explain and understand my concerns. Highly recommended. read more

They took good care of me and have great coupons when you get signed up. It is my go to in town.

Had my fluids changed by Olen and his team. They were quick and efficient. Filled us in on what else needed to be done whenever I was ready to do so. read more

I went in for an oil change and then was told that I had big chunks missing from all of my tires and they needed to be replaced. Some areas on the tire were down to the wire blah blah blah! After driving over to Les Schwab and had there take a look at them. All tires have plenty of tread no need to replace. All I can say is really questions what they recommend!!!!! read more

I needed an oil change, way overdue, and during the covid-19 shut down they were open. They took extra precautions to keep me safe and did a great job. Go help them stay in business, you don't even get out of your car. read more

Came in with problems with both my rear breaks. The manager, Trevor, was very prompt in greeting (great customer service) and helping me. The two technicians, Austin and Darin, identified ALL the problems, communicated the solutions and kept me well informed during the entire process. Very pleased with their work ethic and will continue to give them my business. read more

NEVER GO TO THIS LOCATION. I was so disappointed with the quality of work and the way this Jiffy was run. Only looking at my car for mere mins they concluded that my brakes were faulty, transmission was shot, air filters wasted, etc. After leaving (and without purchasing) I received a phone call notifying me that they had rushed and my air filter was still in their shop and I would need to return to have it put back in. I followed up this encounter by going to a different auto shop in town where they confirmed that the terrible diagnostic was false and my car was in no need of repair, that they were simply trying to up-sell. Very disheartening to have a business take advantage of young women/students like this. read more

The staff were conscientious completing several services I needed to have done. I drive 2,000 miles a month and their top off service is great. The owners have done a good job hiring staff at this location over the years. I like the convenience of not having to make an appointment and I am willing to pay for it. read more

Rip offs charged 150 for an oil change on a Ford truck the dealer charges 75 for!! That is unacceptable and a terrible waste of money! They took advantage of my kids mother not knowing what dealer charges or is reasonable. When I called they refused to issue credit to match Ford dealer price. read more

My experience was awesome. They were quick and polite. The price was good around $100 for a premium oil change, filters, fluids and vacuum and window wash. Great work. read more

Jiffy Lube - Oil Change Stations Near Me - Newberg, Oregon

My sister went to this Jiffy Lube and requested an oil change and a new air filter. The employee checking her in then told her that her "air filter looks like ass." I went back in the business after they were done with the oil change and spoke with the employee and his manager. His manager was very apologetic, initially the employee attempted to defend himself then chose to apologize and offer coupons. We left the coupons as we intend to never go here again. read more

Just got my oil change here this morning! All the guys were super nice and courteous and they did a very thorough job at making sure the oil was topped off, floor was vacuumed, caps were secure, and tire pressure inflated properly! I had a great experience and will definitely be back again! Adding my own oil additive was no problem. I'm picky about my car and check many of the fluids myself and they had no issue with my requests. In and out in no time flat! Great job! read more

I have never experienced such negligence and laziness. Please do yourself a favor, and DO NOT GET YOUR VEHICLES SERVICED HERE. Sadly I have given this shop more chances than it deserves. I made a visit yesterday for a routine oil change. They did not up-charge me like they usually try to, which was a nice change. I'm assuming it was very slow, as there were several (I'm going to estimate 3 or 4) employees standing around my car, hands on heir hips, watching another employee service my vehicle. As the maintenance comes to an end, I hear loud revving from MY car. An employee in the drivers seat is revving my car so loud I could hear it through the glass wall of the waiting room. I don't know if that's a common occurrence when completing an oil change, but in all of my years of owning vehicles, that was a first for me. This morning I start my car and a notification prompts me to check my tire pressure, which is not uncommon. However, it starts to smell like burning oil. I figure the employee who completed the change accidentally spilled some oil and it would burn off on my commute to work. Well, once I arrive to my workplace, I turn off my vehicle to make the notification mentioned above cleared from my vehicle. I start it again and my car was REEKING of oil. I will be taking it to another shop to see what they failed to do correctly the FIRST time around. I knew I shouldn't have gone to this shop, but I will make an effort to take my business elsewhere from now on. A couple other things: Not sure why I was asked if I wanted to rotate my tires on my non-rotatable vehicle. Way to further prove that you don't know what you guys are doing. The young lady who checked me in said that my oil level was very low, which is just plain and simple bullshit. I put 2 quarts in my vehicle less than 3 weeks ago. The only reason I came in was because I KNOW my vehicle needed an oil change. I am blown away by how inadvertent the employees are at this shop. read more

Two separate cars and customers on or about September 12, 2021 my wife in her 2010 Nissan Murano and my Sister-in-Law in her 2005 Honda Civic went in for a simple oil change and were scammed into costly additional work that was totally unnecessary! My Sister -in -Law was deceived into paying more than $359. when all she needed (and asked for) was an oil change. They told her she needed new spark plugs, and new battery and that she also needed her brakes bled and adjusted. She was visiting us from her home in San Francisco and had a Honda dealership there check and prepare her car fore the trip here. Nothing was wrong with her spark plugs or her battery (less than a year old) and the spark plugs were fine. She trusted Jiffy Lube to know her car and what was required but instead they acted like thieves and robbed her! During her return trip home she encountered braking problems and had them checked to fined that instead of bleeding the air out of the system they actually allowed air in. My wife took her Nissan Murano in for an oil change and they told her she needed a new battery because they had to jump start her car. I advised her to have them leave the car running once it stated and drive it home. She has been starting and operating the car just fine since 9/12/2021 and the battery is in great shape. However, while driving for the last three weeks she has smelled burring oil and today took it to a different lube shop and they found the Oil Pan Plug loose and leaking and her Dip Stick laying on top of the engine. The other shop fixed the problems and replace a quart oil oil t6hat had leaked out. Jiffy Lube Newberg is a shady place with people who take advantage of people who trust them. They are cooked and unscrupulous! The worst oil change shop I have ever experienced....some of them should be in jail! read more

I spent a lot of money at the Newberg location in hopes refresh the running gear. Couple days later when changing my suspension I notice a leak from the oil filter. Later see they never replaced the filter but charged me as if they did. I then checked all my fluids to find them dirty.. I am definitely disappointed in the service and feel scammed out of a lot of cash. Lesson learned. read more

I came in on April 14th for an oil change in my wife's car. We noticed that there was oil leaking on our garage floor caused by a crack in the oil pan that came from the work they did. They had one of there other stores in there franchise try to fix it with putting a new oil pan on my wife's car. It started leaking more after there replacement of the oil pan. It ended up at the Dealership and the bill came to almost $800 to fix it. They had stripped out 3 of the bolts that hold the oil pan in place. If I could give this location and this franchise a lower mark then 1 star I would for sure. I would stay away from this location at all cost. read more

Jiffy Lube is the worst. Besides the fact that they try to scam you on needing repairs on your vehicle that you don't really need, they straight up lied to me by offering to fix a chip in my windshield saying it would be free if I had insurance (which I do). I ended up having to pay $60 out of pocket to cover it. There are so many better places to get your oil changed than at this joke of an establishment. read more

Brandon the Manager was a true Pro I went in to get an oil change and they fixed the rock chips on my window for free and told me the differential fluid was bad so I had them change it.2 months later I took my vehicle to anther place for a different service and they tried to tell my the fluid was bad! I took it back to Brandon and he racked and showed me It was clean and I was happy I didnt get scammed by the other place Great job Brandon and your team read more

We came in for an oil change. after the event, the oil was changed however throughout the whole event the technicians were rude, and communicated poorly. The up sell attempts were to be expected but they had a hard time taking a firm no for an answer. all things considered 1/5 stars and I will not be returning to jiffy lube. read more

Quick with friendly service. Travis, Vanessa and Julie are very sweet! The outside gazebo is a great place to wait for your cars oil change.