Took my car in for new tires wheels in perfect condition and an hour later it came out with $1,700 of damage between the damage on all 4 wheels, they state that there machine wouldn't do that but it wasn't like that when I took it in and I can't think of any other way they could have been damaged, still currently working on getting them to cover the damages they caused. Do not go here unless you don't care about your car!!! Never have had this bad of an experience at a Les shwab until now. read more

Les Schwab Tire Center - Scratches from tire dismount and mounting - Tires Near Me - Newberg, Oregon

I came in 15 minutes before they closed with a flat tire, because I thought they closed an hour later. They fixed it up in less than half an hour, never once complained about having to close late, they had the best attitudes, great costumer service and they didn't even charge me (I guess because I've been to other Les Shwabs before?). I'm still in shock! read more

This was my first time to this particular location. They were very nice and personable on the phone. I needed a screw taken out of my tire. I was given an estimate of 45 minutes. I walked around in the meantime and maybe it was 45 minutes later but it sure seemed like half the time. Quick and easy! Friendly staff and nearby shops to walk around while you wait. read more

Les Schwab Tire Center - Screw in my tire - Tires Near Me - Newberg, Oregon

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Better than the best! Fixed a tire and performed a great safety inspection. Incredible value for the work- good, honest people!

I've always gone to Les Schwab for all my and our business's tire needs. I usually go to a store in the area but not this one. I now know why. I went in the office and was instructed to go to the first bay and wait for someone to help me. A man came out to help a guy in front of me. He didn't even acknowledge my presence. I'm used to my regular store do I was quite shocked at his unfriendliness. I had a couple mower tires to drop off. After he helped the guy in front of me he just went back inside and blew me off. Finally he did walk over and sort of speak some garbled words I didn't understand. I could go on but it doesn't really matter. He was rude and unhelpful. I've never been treated as if I didn't exist at any Les Schwab before. I'll return to my other Les Schwab store, a bit further to drive but it's worth it to not feel like you've ruined someone's entire day. I thought service was their specialty, I guess not in Newberg. If there was a zero star rating I would give it. read more

Les Schwab is the only place that I recommend for tires and brake work. They guarantee their work and service.

Very thankful for the entire staff at Les Schwab Newburg- we were traveling from Sacramento and had a bulge in our tire and needed a replacement. 500 miles from home to watch a football game at George fox with 2 hours to spare . We advised what we needed they searched and found the exact tire we needed in the back. Got the tire mounted and installed within an hour for us and made sure we were safe for our trek back home and we made it to the game with time to spare. The price was unbeatable too!!!!!!!! This type of service and commitment is too notch !!!! Thanks to all the staff!!!!!! read more

It was only a half an hour before closing, and my tire was flat. I called the Newberg store to see if it was possible to squeeze me in, and was greeted by a lovely woman who said, no problem we can handle it in 15-20 minutes. When I walked in, she already knew that I was the person who urgently needed help with my tire. I had barely sat down to wait, when it was ready to go. The man who changed it was cheerful and friendly, told me I was given a new tire for no charge, and sent me off. It was spectacularly perfect service, and I am a customer for life. read more

We needed our tires balanced and they got us in and out in no time. Great service and we were able to walk to a store nearby while we waited to kill time. Happy with the service we received and the cost was under $100 for wheels balanced and thank gosh because they needed it. read more

Whenever I have an issue Les Schwab has my back! I go there for all my tire trouble. They have fixed my tires many times. I definitely would recommend them! read more

Traveling through town and had a warning that my tire was low. Stopped in without an appointment and they totally took care of me. They found a nail in the tire and patched my tire at no charge. Prompt and kind service. My daughter has recently had service work here and has had great experience as well, that's how I knew where to go for my issue today. read more

Went in for a wheel alignment 8am by noon they called my husband to let him know my truck was ready. Came out with a 160 dollar bill for a service I didn't ask for nor was I asked if I did, they just went ahead and did without our consent. Manager pretty much said tough, or leave the vehicle longer to have the bushings they put on taken off. Rude and scammy. I hate companies that pull these moves knowing the customer will always opt to pay than the be inconvenienced without a car. Call a lawyer that's not legal. Fraudulent Despite the delusional perception that the manager responded with below! The vehicle does not require anything if it's an option don't play these word games with me dude. Requirement is enforced by law and by law I don't have to have squat changed for a wheel alignment or shall I say "bushing style alignment". Hence why you gave my husband the option to have them changed back to the ones we had?! But they are a requirement?!?!? Haha nice try. IT IS FRAUDULENT TO DO WORK ON SOMEONES VEHICLE WITHOUT THEIR CONSENT! Doing the work right means calling the customer and asking them if it's ok to do the work!!! Not doing the work then charging them for it with the only solution being to leave the vehicle longer so you can remove THE REQUIRED BUSHINGS LOL IN ORDER TO GET A REFUND FOR THE WORK YOU DID WITHOUT ASKING LMFAO no one will ever opt to do that, another SCAM swindling a customer into unneeded work at the clients expense!!!!!!! The bushings were not in a condition where it impaired anyone from driving the vehicle nor were they a safety hazard to have on. UNPROFESSIONAL ADMIT WHEN YOU ARE WRONG! Your branch didn't even honor the quoted price for the alignment. No matter what you say it will not hide the scammy business practices of this company. As a manager your should be REQUIRED TO KNOW YOUR FACTS BE YOUR SCAM SOMEONE let alone SPEAK! read more

I have been driving my SUV for about a year and a half and recently one of my tires went flat. Someone came out same day to take a look and temporarily fix the flat or put the spare on. Well I drive a Land Rover Range Rover sport, and apparently it is so sensitive that they were not comfortable putting on a spare to drive it a mile. Instead, they got a matching tire to my existing set so I could drive it over without disrupting the system. Did I mention it was pouring rain? Well I got to the shop and purchased the set and they put the best matching tire from my existing set on the spare. Were the tires expensive? Sure. But I knew that when I got a luxury SUV. As always Les Schwab has world class service. Thank you gentlemen for making my life easy. read more

I went in because I've been having troubles with a new battery I got in February. I've had to jump it a couple times when it wouldn't start but this morning absolutely nothing happened after jumping it. I put a new battery in to drive over and had them test the original battery. They said the battery was good and said it was my "wiring" or "connectors" but refused to go outside to look at my truck after I asked multiple times. Came back later with my boyfriend and he told them the exact same things as me. They didn't even test the battery and just gave him a new one on warranty. Incredibly disappointing in this service and felt this was incredibly sexist treatment. I was completely blown off by two employees and was not helped until a man was present. Do better Les Schwab. read more

Out college shopping, hit a curb and blew a tire. Tow truck driver couldn't fix the tire, so he took the car to the shop in the middle of the night. I walked to the Les Schwab store in the morning, and the crew was immediately working on the tire and got me out the door so we could make our morning appointment. Super friendly and always feel satisfied with the service provided. read more

My rental car got a flat tire on a Saturday morning. They were able to quickly fit me in and get the tire changed. Service was very professional and fast. Highly recommend! read more

This is my third time visiting this Les Schwab for tire repairs. They are always readily available to fix the issue at hand and demonstrate great customer service! Highly recommend purchasing from and using this Les Schwab location. read more

I went to les schwab and i wanted Toyo 10 ply for my work truck, but I was told, they no longer had those, and i had to use Les schwab engineered tires, Made in south east asia. they are the Worst tires, they make my dually wander all around on the road. Im always correcting with the steering wheel. i feel like they are dangerous... read more

I have never had a bad experience with this Les Schwab! Very responsive and quick. Had a dead battery and they were at my house within 10 minutes! read more

Superb customer service! I went in to replace my battery expecting to spend a boat-load of money. Just $82 and fifteen minutes later I was on my way. I totally enjoyed noshing on the warm popcorn during my brief wait. Everyone (aka the two people) I dealt with at this service center were very friendly. I highly recommend for anyone needing car service in the area. They accept "walk ins" and their staff is very pleasant. read more

I've been to several Les Schwab locations and this one is Terrible! If you live in Newberg make the drive to Sherwood, Tigard or McMinnville. read more

I have been going to Les Schwab for over 20 years. I have yet to have a bad experience. Friendly staff, prompt service, quality merchandise... all of these make shopping at Les Schwab Newberg a great experience. I am appreciative of the free flat repair, brake inspections, and tire rotation services. And the tires and brakes I buy at Les Schwab have always been all that I expected. read more

This Les Schwab location USED to be my go to place for tires. I've quit shopping there because the service is so painfully slow. A few years ago staff would make an effort to initiate contact with customers. The attitude now is more like "Meh.... we'll get to you eventually..." Your typical wait for a tire change, rotation, or even a flat fix is 1 1/2 to 2 hours. Even if you're there when they open the doors in the morning, you'll be lucky if they start on your car in 30-45 minutes. The front desk staff NEVER, EVER gives customers an honest estimate of wait times. If you have to stop here, don't give them your keys. Makes it easier to leave if they don't start work in a reasonable time. Tell them they can have them when they're ready to work on the car. That way, you don't have to wait another 10-15 minutes while they grudgingly track them down for you. We've all seen the Les Schwab commercials showing friendly employees running out to greet customers, and it's pretty much that way at the Tualatin, Canby, and Woodburn stores. Newberg should make their employees watch those commercials every morning.... If you need tire service in Newberg, the Point S store up on 99E is cheaper and has better service. You're greeted immediately and more often than not your service is completed within 45 minutes. read more

Best Les Schwab I have ever been too. The staff here is super duper friendly and warm. I have been in 4 different times twice for air check and 2 more for my tire to get fixed because of an air leak. They are always willing to help and go above and beyond to do it. I am 100% going to get my tires there because of the friendly atmosphere I want nothing more then to support this location. Thank you guys so much for being awesome it is so appreciated. read more

Called another tire store and wanted around 50 dollars to rotate and patch tire. Les Schwab did it for free on my 2017 Tesla S 100D as they do for all OEM tires! Excellent friendly service far quicker than a dealer! read more

Awful! Schwab used to have the best service around before the old man passed away. Now they are corporate trash. Service is awful. Numerous employees standing around and they tell me they will be at least an hour to look at a screw in my tire that may or may not be leaking. 1 other person in waiting room. The service they grew their brand on is gone. read more

A 2 1/2 hour wait for a flat tire repair should be an unacceptable standard to Les Schwab, and that doesn't include the second trip back to reset the dash service warning lights. Other than a perfunctory, "sorry for the wait", it didn't seem to faze anyone. This is a perfect example of how to ruin your reputation as a customer service oriented organization. read more

They WILL be my tire, brake, and alignment store for as long as we are both in Town. This is why: The brakes of my old 'POS' were squealing enough for me to think the rotors were getting in the 'groove'. Which, for those that don't know, is a bad thing. I took the car to Les Schwab in Newberg figuring I might have to pay for new rotors and brakes. I was estimating it might cost as much as $300.00 but its better than having your tires fall off. I dropped it off mid morning on a Saturday. I received a call about 3hrs later with the kind gentleman on the other side stating that my break pads were fine and I still had 70% left on them. He noted that for some cars, the break pads just squeal. I went to pick up the car thinking I might have to pay a small service fee, but they just handed me the keys and said thanks for coming. They could have said I needed new everything, and I probably would have bought it. Their honesty is impeccable. read more

I don't appreciate that the manager of this store told me it would be a 2 and a half hour wait. The person behind me in line he told them it would be a 1 hour wait. Rolling my eyes. read more

Wow! Brenda at the front desk couldn't have been more welcoming, helpful, and informed. I had an excellent experience with this location and would happily go back when I need to. read more

Les Swabb Newberg is fantastic. I hit something on the side of a back road. I called Swabb Newberg for help. Dustin showed up and discovered I had 2 flat tires. He removed them took them to the shop to replace them (because I only had 1 spare) . He called my husband and I to tell us to meet him at the car. By the time we got there, both tires were on the car and ready to go. This was on the hottest day of the year. Thank you Dustin, thank you Less Swabb. Just like you see on the comercials, you guys rock! read more

Great service... and I havent even given them a dime! Twice my wife and I have had flat or leaky tires fixed here. They come running (as usual) and fix the tire for FREE, and in about the time it takes me to use their restroom and down a free bag of popcorn. Sweet. read more

Steve and Luke are the best! I moved my account to the Newberg location about 3-4 years ago and it was the best decision! Everyone here is extremely knowledgeable and friendly. I feel like I'm always in the best of care and not getting taken advantage of. I appreciate all you guys do! Thank you! read more

Les Schwab continues to be the most trustworthy place I've ever taken my car! Every location is great, but this one stood out today b/c I was in from out of town for a company training and my tire started acting up... it's gone flat a couple times before and I thought maybe it was just time to shell out for replacements. I was definitely wary of trying to drive all the way home on it at the end of the week. However, these trainings are all day affairs and I didn't manage to get over there until almost 5 (they close at 6). They were fairly busy and I figured the chances of them having time to get to me tonight were slim, but I thought maybe I could leave it there & get a taxi, or call a coworker to come pick me up... anyway, I ended up not needing to do any of that, because they fixed it in about 30 minutes and informed me I didn't need to replace it and that they'd made the repairs for free! (The guy explained all the stuff they did, which actually did involve replacing some component, but I'll be honest, I was really tired at that point & didn't retain much beyond the fact that it was good to go and safe to drive on.) The free part was not a total surprise (Les Schwab has historically patched up tires for me for free, even when they weren't theirs, which is one of the reasons I love them so much--they demonstrably want to earn your business), but the speed and the extreme courtesy they displayed really wowed me. I always make it a point to buy my tires at LS and every time I visit them, I'm reminded why that's the right choice. Thank you, Newberg Les Schwab! You guys rock and you really helped me out today. read more

Last 4 times they've worked on my car things have gone wrong, and each time I seem to develop a new noise and problem a short time after that wasn't there before. They worked on my car last week, and just today I now have a new noise in the front end. If it wasn't for Nancy at the counter I wouldn't go back. read more

Ive been cpming to les schwab for a long while i find the staff very very freindly and very eager to help i will continue to get all my tires and shocks and all my other car needs i just csnt say enough good things about these guys great job and keep up the good work. read more

So slow, they may run to get your car but a lot of standing around after that. McMinnville is much faster, especially for a simple rotation.

I like les Schwab, the service is always good but expect a long wait time and seems even longer since they revamped the Newberg shop. And can we have the old coffee machine back at least it helped pass the time! read more

I have been and will remain a long term Les Schwab customer BUT, the office in Newberg was my worst experience ever. The front desk clerk was so rude I left with a flat tire and paid more at a near by dealership just so I could get decent service and back on the road again. I now drive a longer distance to avoid going to that store. Customer service is not just lack in Newberg, it is completely gone! read more

I went to the Les Schwab in Newberg after finding they had the best reviews around. I had a tire with a slow leak that I needed repaired. The service that I got was relatively professional, not the best that I have ever received but not bad. People were friendly and took the time to explain to me what was wrong, which I appreciate. The tire was dismounted, repaired, and balanced all at the cost of $0, which came at quite a surprise, especially seeing as though that was my first time there. However, after getting the wheel home I realized that there is a scratch on the lip that travels half the way around. The wheel was not exactly in mint condition when I brought it in, but I have pictures before going there and that scratch was not there. I would have happily paid the $30-50 to have this service done if it meant my $300 wheel stayed in the same condition I brought it in. Ultimately, if you care about your vehicles aesthetics and a couple scratches would bother you then I do not recommend coming here. But if just want decent service and a low bill then this might be the place for you. read more