I took my 2013 Honda Civic in for an oil change. Alfredo greeted me with a smile and professionalism. He checked my air filters and they both needed replacement. He showed me what they looked like! With all the sand and wind here in the desert it's good to check so your car runs more efficiently! Emmanuel and Donny did a great job as well! I also took my 2013 Hyundai for an oil change but it was too early for that. They did change my air filters though, much needed since all the dust storms lately! These guys are awesome! read more

Excellent service. Very courteous. Our new 'go to' car service (fluids) vendor. Went to nearby Pep Boys and they were of no help. Went to this Jiffy Lube and they were all about helping me. read more

The entire team has been consistently kind, helpful, honest, and completely great work. I'm still impressed with the work they completed in February for my breaks and more. read more

Took my car in to get an oil changed Luis got me signed in and told me the different oils for my car. He did great explaining it to me. They changed the oil and filters as well. Also put air in my tires they were a bit low. I didn't catch the names of the other guys but thank you!! It was like 15 minutes great service and great work! Definitely coming back for my cars next oil change. Thank you read more

Received excellent service at jiffy lube in Indio. Jesus is the guy go to. Very respectful and very knowledgeable with his stuff. Highly recommend. read more

Very reliable people! They helped all of our needs and put us right at ease! Thank you so much!

Took my truck in for the first time several months ago. The team was courteous and professional. After a couple days noticed a significant oil stain on my driveway. I took my truck back it was a faulty oil plug, it was replaced and fixed and sent on my way. Recently took it in for another oil change again good customer service and friendly team. I took the same truck in Ford F150 and after a couple days more stains on my drive way, took the truck back same issue faulty plug, fixed it and on my way. A few days later another oil stain the truck is leaking again! Took it back and the response to my surprise by the manager was go buy your own plugs at the dealer and bring one to me and I will replace it. This whole ordeal has been a huge inconvenience having to come in while working to address the leaks and not to mention the concrete cleaner I had to buy and pressure washing the stains. Jiffy Lube was paid for a service a SIMPLE OIL CHANGE for ONE OF THE MOST COMMON PICK UPS IN THE WORLD. I will not be returning to Jiffy Lube and had to pay for a second oil change and brought my truck into Quick Lane for the service. The company I work for has several vehicles and uses Jiffy lube for all of them. read more

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Very fast and professional!! Thank you Albert for a great customer service I'm definitely coming back thanks again.

I don't understand what is going on with workers now days and just not paying attention to who's in line first? I pull up for an oil change, I stand outside my car for five minutes waiting for someone to acknowledge me. No one bothers to greet me. I go inside the office to talk to someone, and no one's there. As I'm waiting again for someone to acknowledge me another woman pulls up in a fancy Mercedes SUV and immediately she's helped, her car is moved and she's off the lot before anyone HAS EVEN BOTHERED TO ACKNOWLEDGE ME. Get it together guys, PAY ATTENTION. This is ridiculous that people can skip lines like this and when I point it out all I get is "oh I didn't notice" stop coming to work stoned and maybe you can notice more. read more

This was my go to jiffy lube not any more last 3 times I pulled up no one greeted me for over 15 minutes plus I had to walk in garage and interrupt that day I had my 2020 alpha Romero stelvio the worker said he couldn't do had no oil so I stopped at the laquinta jiffy lube and was immediately greeted and did my oil change this is now my new store read more

These guys are THE BEST!!!!! Such a fast and helpful crew, very patient and kind. I always come here and they work seamlessly and fast!! Thank you!!! read more

My car needed all new brakes and rotors, I called around and jiffy lube gave me the best quote. I don't no much about Auto repair, but knew that it was about a $800 job. I met with alfredo and the mechanic who actually did the repairs was Emmanuel. After picking up the car I noticed the ride was kind of rough I went back to jiffy lube to ask why. Alfredo advised me that it could be because of the tire rotation. I gave Alfredo and Emmanuel a hard time about this at that time. Since then my car drives great and they did a really good job. Emmanuel and alfredo thank you both for your patience and good work. read more

I went without an appointment and was greeted with kindness by Alfredo. Alfredo and Donny could not have been kinder, they were able to answer my questions and work efficiently. Thanks Guys! read more

The shop in indio ca on highway 111 ran by Angela and her team are disrespectful and completely messed up my wheels when i asked for a routine tire rotation. Angela and her team spend a little over an hour working on my wheels and every test drive they did after rotating my tires had a sound that I know for certain wasn't there before I brought it in. After they put my tires back where the were before the sound was still there. They claimed my back tires became "warped" which makes no sense because my tires are new. Angela accused me of bringing in my car with a wheel problem beforehand. However, I know my car did not have any problems before bringing it in. If there was a issue before going to Jiffy Lube I would definitely NOT have brought it here. Jiffy Lube is for routine maintenance not for repairing auto problems. Angela then tried completely her scam by sending me across to American tires (larry) and refused to give me a refund due to having "her guys" work on it twice when they messed up my wheels. This place is terrible and dishonest. read more

Came in with my work truck and was in and out in less than 10 minutes. Anthony and the crew were great.

I'm submitting this review on behalf of my Mom who is old school and doesn't have social media lol but asked that I do this because of how great the crew at Indio location was super helpful Service on 4/17/2020 "In this new kind of normal, I sat in my car this morning while Donny changed the oil in it. Donny, Victor and another young man could not have been any kinder, helpful and informative, Thank you Jiffy lube!" read more

Thank you Anthony and Ricardo for all your help today, you guys rocked even though you were short staffed. Best customer service!!!!

I went to this jiffy lube right when they opened. I was one of the first cars to get there. As I'm waiting to be lead in or to be asked about services, other cars were coming in after me were being addressed and helped. I was just there being ignored... Never coming to this location again. I ended up going to the one in La Quinta and right away had better customer service. read more

These guys are okay and need a quick oil change before a toad trip--and you just got paid, but don't expect it to be cheap.

Every single time I come here, I always get that "extra mile" service makes me come back again and again this people know customer service! Most important they do their job right, check your vehicle for all fluids during service. Great overall, will be coming back. read more

This is my second visit, staff are professional every time , great hospitality definitely will be back.

It was quick and easy spent 20 mins inside. The guy was very helpful. It's kinda expensive paid 107 for a oil change on my 18 Camry. However it's the Convenience of getting a fast oil change. Liked it read more

While in town looking for a place in Palm Springs I noticed my Oil Change light came on :( . I checked to see that there was a Jiffy Lube in the area. I found this location in Indio, Donny was cheerful and ready to take my car right in. I arrived at 7:02am and was out 20 min later. I would recommend his location because of Donny's great customer service. The shop and lounge were clean and his employees were looking sharp and ready to work. read more

First visit to this location it was a great experience. The staff were great didnt have to wait long to get seen. Thanks for everything guys I'll definitely be back. read more

I visited this location and got a routine oil change. Sales mechanic brought in both my engine air filter and my cabin air filter to show me they were dirty and to up sell me. $30 and $60-$80 respectively... what a joke. Anyways, I told him no thank you and went on my way. Note: they always try and sell me the engine air filter... but this is my first time in around 50 oil changes to be shown my cabin air filter. By the way, to take out this filter requires removing 8 screws and dismantling the glove box. As I drove away, I turned on my A/C and massive amounts of dirt starting blowing out of the vents and ALL over my car with my children in the back seat. I quickly turned it off but it was too late. I got home and ran the A/C for 15 minutes to clear it out and then cleaned my entire car. Keep in mind that I was using the A/C on the way there and it was perfectly fine! The next time I drive it happens again. They either installed it incorrectly or purposely did it because I didn't buy it from them (i'm hoping it wasn't the latter). I returned the following day to talk to the guy who was at the front desk. He came up with some story about how when it was removed it had dislodged the dirt and caused this to happen. Keep it mind that in 20 years of driving, I have never had my cabin filter removed nor had I had dirt like this come flooding out of the vents. He basically said thats what we do and no one has ever complained about it. I won't be returning to a Jiffy Lube in the future. PS - I went to Autozone and bought a new cabin filter for $7. UPDATE: So after watching tutorials online... I removed my glove box and found out that... THERE WAS NO FILTER THERE!!!!! They took out my filter and didn't put it back!!!! The carelessness of this establishment is unparalleled. read more

This is the second time I take my car to a Jiffy lube first was in Cat city this time I took it near my home. I was greeted by Sam, and his crew. The all worked on my car, saw that passionate way they all worked as a team, communicating about my car, Sam recommended few things that my car will need in the near future, explained to me what they're doing aside from oil change regarding my filters they even showed it to me, had a coupon I used, for the service I got and the amazing customer service and great price that's going to be my spot for my oil changes from now on, I really appreciate it. See you all next oil change. Thank you Sam! read more

I came to this location a few days ago and was greeted by Victor who by the way has exceptional customer service! Him and Dony worked on my car and I was beyond satisfied from the moment I stepped in, to the moment Victor handed me back my car keys. I got an oil change, air filter change and cabin air filter change. I appreciated that Victor brought out my old filters to show me the condition they were in to help me decide if I needed news ones, which I did! I would recommend you try this location! Oh and can't forget the free coffee offered as well while waiting. Who doesn't love some free coffee? ‍ read more

My experience here was great! My car is diesel and it's usually very difficult for me to find anyone who can work on my car. I pulled up and was able to stay in my car for drive thru service and right away Victor and Donny were able to help me out and they knew just what my car needed! The customer service was excellent and they even had AC for us while waiting in our cars. I will definitely return! read more

I went into this facility with a battery in my trunk I needed to swap out and I had no tools and couldnt shut the car off. Two guys ran out with the tools and swapped it out on the spot. REALLY helped me out of a jam. Much appreciate the help. You dont find this type of kindness to your fellow man anymore ! read more

It took a total of 20 mins to get my car serviced. They did amazing. They had us wait in the car but had AC pointed directly at us. They were very informative and i asked them to help with my windshield wiper that i thought was broken but it was only loose! Thanks Donny, Tony and Anthony! read more

Don't do it! I went in for a routine oil change on Saturday which turned into $500 worth of work on my '07 Camry. Upon leaving the facility, I noticed that my glove compartment was hanging off it's hinges. I brought it to the manager's attention and he corrected it right there. Fast forward to Monday morning and I'm leaving for work when I spot a huge puddle of transmission fluid under my car. I drove straight to Indio Jiffy Lube and brought it to Manager's attention. He apologized and had the servicemen correct the problem. He indicated that the serviceman failed to secure the cap on correctly. I filed a formal complaint with Corporate Headquarters. An outcome is pending. read more

Such a good experience! Emmanuel, Ramiro, and Anthony took amazing care of my car. Everyone was so friendly and helpful. I'll be recommending them to everyone I can and I won't go anywhere else. read more

At this Jiffy Lube the mechanics know what they're doing they are very thoughtful and they know what they tell you what your car needs and make sure you get the right oil they inspect everything from bumper to bumper Mayday Mayday top of all your fluids and anything was wrong and I let you know and suggest if you need anything harness mechanics good place to go to change your oil every 3000 miles read more

Jiffy Lube - Auto Repair Near Me - Indio, California

I pulled up to Jiffy Lube thinking I was going to have to wait but then I met Lupe with a great smile and a great attitude and told me to pull into the bay so I did she let me know it would be a few minutes then she came back and let me know of some recommendations I went with a couple before I know it my car pulls up and it's ready to go excellent customer service great staff I will be back thank you Lupe for your great customer service and awesome attitude keep up the great work read more

This location had great service and was very attentive to our vehicle. Made sure we left with what we needed and completed our oil change quickly and efficiently. Sam helped us out and was very polite! Definitely would recommend to a friend. read more

I had my Audi Q5 serviced at this location and could not be more pleased. I met both the GM Davy and the Assistant GM and commended them on the friendliness and proficiency of all his employees. Equally impressive was the cleanliness of this location. I have been in medical establishments that were not as clean as these lube bays. Good experience and I plan to be a return customer read more

I am a retired mechanic, took my car for an oil change. Really bad service, I checked the oil myself after 500 miles, it's brown, they just topped off, never changed it. Same with the filter. Tire pressure 20 in all 4 tires, coolant reservoir very low. I think you better stand around and see if they do the service. I didn't. I just warn you people. read more

Donny and his entire staff always make sure I'm always safe on the road. The service levels are always top shelf and I take my car there for service every other month! You could not find a better service team to ensure your safety and that your car is running smoothly. read more

Donny & his crew we're such a great help! Been coming to this jiffy lube for years & always had a great experience!

Had such a great experience today! Anthony Ramiro and Ricardo were so nice and are a great team!!