This place was awesome. I hit a pothole on the interstate last night. They opened at 7 AM Saturday…read moremorning. I had a new tire before 8 o'clock. Awesome!

Please stay away and this is my opinion. I took my car in for diagnosing to check my front-end…read moresuspension to make sure nothing was loose since; there was couple of noises every time I went over bumps. They called me after couple of hours saying everything looked good on the suspension side. Now tell me why just after picking the car up and hitting the highway the car begins to smoke under the hood on the highway. Pulled over and engine oil everywhere in my engine from the oil cap area. Oil leaked on the frame, alternator, exhaust and even on the side of the road I pulled over at. It was right at 6pm so nobody picked the office line when I called back. So, I called corporate office just to get my car towed to them and the agent I talked to pretty much told me. I had to pay out of pocket or go through my insurance to get car towed to them because they don't offer that service. and since I don't have tow package on my insurance and didn't have money to tow to them, my car was going to sit where it was. that agent was very rude and tried to talk down on me. They almost ruin my engine...please stay away!!

I purchased new tires and 2 out of the 4 tires were mounted backwards. Seems like a pretty basic…read morejob especially since there are arrows that show the correct way theu should be mounted. I also had to return the day after due to 2 of the valve caps were missing. Now I find out that 2 were mounted backwards. Extremely dissatisfied with the service. The cost was also double what it was when I went to a different garage nearby and received a better tire and they were mounted properly.

After over a week of them having my car and not getting a single thing done, Jack kept telling me…read morehe would call me back in "30 minutes" regarding what parts I needed to order vs. what he was going to order, but then I wouldn't hear from him again. After 8 days of being pushed to the side, I decided to post to a FB group looking for other recommendations of mechanics in the area because I need my car fixed ASAP and he wasn't getting back to me. I didn't mention his shop name at all, I just needed to come up with a backup plan since this seemed to be going nowhere. Well Jack saw the FB post and called telling me to come pickup my car and he was refusing to work on it. Not once did I mention his shop but after this experience I decided to actually speak about how I was treated as a potential customer here. He called me, scolded me for "bad mouthing him" even though I not once mentioned his business, told me to come get my car, and then hung up on me without giving me the chance to say a word. I was honestly in tears after the phone call.

It was fast and they were very nice and polite. Very good experience. I usually dread oil changes…read moreand tend to put them off but this was nice and easy (and fast! I was out in 20 minutes).

First, I want you to say, this location is very friendly. However, friendly doesn't build…read moreconfidence that work was completed. I visited this location on the 21st of September for a routine oil change. I was told all fluids were topped off as well, and the receipt states this. I was driving my son to school this morning and my message center on my dashboard said that I needed to add Windshield washer fluid. It's obviously not the end of the world, $5 jug of fluid easily fixes this, however...it leaves me wondering what else they didn't perform?? Hopefully my oil was actually changed. I won't be visiting Valvoline again. $134 oil change, you'd expect a little more.

This is my car that my insurance totaled out after me having it less than a month. It was sent to…read morethem for inspection and yeah not a happy customer!!

This is my go to place for tire maintenance and oil changes. The staff is always helpful and there…read moreis very little wait time with my appointments. I bought my tires from them and would recommend them highly.

Joe was very nice! Positive experience with this shop and would recommend. They were very polite!read more

Long term customer of this business. Or should I say former customer…read more I've spent tens of thousands of dollars here, and have dealt with Kenny and Jeff for years. I always considered them a shop who stood by their work, and honored their quotes. I never thought they'd be the type to commit funny business. On 6/21/2021, I followed the same procedure I always have, and called them for a quote before sending a company vehicle in for service. Kelly quoted me for a 2016 Silverado 2500 transmission fluid drain and filter change. Estimate was $200.00 - $250.00 in labor, and around $100.00 for parts. Should be right around $300.00 to $350.00 right? I then checked in with other shops we work with. South Side wasn't the cheapest quote I got, but I ended up choosing to bring it to them based on: 1) our prior work relationship and 2) the quote being about $100.00 cheaper than the local Chevrolet dealership. Now, imagine my shock when my worker brings back a receipt for $590.89. Nearly double the quoted amount! $351.92 of this was just in labor - and mind you - they had the truck for just 2 hours - from 2:30 PM to 4:31 PM (Closing Time). $175.00 in hourly labor for fluids work? When I called to ask about the bill, both Kelly and Kenny blew me off and pretended I didn't know what I was talking about. We have 10 company vehicles, 11 years in business, and a large annual maintenance budget. I'm not a mechanic, but I know enough to tell when something wasn't right. It's even easier to spot something not being right when I had the exact same service done, on this exact same truck, 45,000 miles previously. For about $350.00. Further, this isn't close to the first time I've had billing issues with this business. On three separate occasions, I've had to call and have funds credited back due to misbills on tire repairs (charging for 5 tires instead of 4, charging for 7 tires repaired instead of 4 tires, etc). I always chocked this up to harmless mistakes. Now I'm wondering if my judgement was just wrong this whole time. Moral of the story: consider picking a different shop. If they are willing to treat long-term customers as poorly as they did me, I have no doubts they are willing to do more to a small time one.

Martinsburg Auto are awesome!!!…read more Today was the 4th or 5th time we have taken our car there, they are always friendly and have time for you. Jason and the crew are knowledgeable and will advise on the best service FOR YOU - not what will make them the most money. They are always willing to at least take a look at our car if we don't have an appointment to see the severity and if or/when we might need to return. Honest, fairly priced and timely service. A+++

They are great!!! Bill was so helpful repairing my wifes vehicle. Great service at a fair price…read more Not many auto mechanics we trust, unfortunately my wife has been taken advantage of at other locations I won't mention. But not here!!! Great peeps.

I had a minor accident with my car and after checking around and reading reviews, this shop seemed…read morelike the most reliable option. Sam really proved that right. He's straightforward, honest and got the job done quicker than I expected. The price was a bit on the higher side but to be fair, I'm the one driving an expensive car so I can't complain too much. Overall, great service and someone you can actually trust. I'd definitely come back if I ever need work done again.

Caught a flat at work, order tires. Drove my car with a flat across town while on the phone with…read morethem. They said they could get me in that day. Hour later I'm back on the road with two new tires. Reasonable prices

Me and my poor 2001 Subaru Outback limped into Dave's on a Saturday at 1:45, right before closing…read more I was driving from Pittsburgh to DC and after getting gas, the car refused to start. The mechanic sorted out my problem quickly and took the time to educate me on what happened, then checked with me on what he wanted to do and what it would cost. At that point I would have paid $$$ to not be stuck in Hagerstown for the weekend (sorry Hagerstown), but he in no way took advantage of my stuck situation. He got the orders in for all the parts right before the shops closed and the receptionist even went out and picked up the parts from the stores where the delivery people had already left for the day. I was back on the road in under and hour and my car is running great. This business is family owned and they really do treat you like family. I highly recommend Dave's to anyone, especially people stuck with car trouble on 70!

They are a great bunch of guys. Customer service is top tier. That's what I like most and they're…read morevery honest.