UPDATE: Nothing bad to say just, cannot get over how above and beyond this shop will go for you…read more Took my truck in for an oil change yesterday and they took amazing car of me. The mechanic, Shane, was incredibly thorough and the fact that I know I can trust that the things they tell me I need are actually needed instead of just trying to make a buck off me is the best part. They will also give me a heads up of things I need in the future so I can financially plan for it. Even the car cleaner is wonderful. He went above and beyond and cleaned the inside of my passenger window because soil oil spray has gotten into the window well and I hadn't had a chance to clean it yet. I've been taking my 2019 Suburban and my previous 2009 Silverado to Stop N Go for probably more than 10 years. Shane, Matt and Todd always make sure they take the best care of me. I recently moved 2+ hours away but still take my Suburban to them for my regular maintenance because I trust their knowledge, skill and honesty the most that I couldn't imagine putting my truck in someone elses care. Thanks for always taking care of me and making sure I'm safe, as well as always making me feel like family rather than just a customer. It's comforting to not have to worry and be able to trust in a world full of worry and distrust!

I had a warning light for transmission service so when I Googled the warning it said transmission…read moreservice was required and a likely cause was a pressure sensor . I called Stop N Go to set up an appointment and was told the fee would be $140 and we would go from there . When they called back to tell us the status of their findings they also included other error codes that popped up when they plugged in the diagnostic tool . Long story short it would be over $1,000 including tax to address their findings and they offered no guarantee that this was the answer to the problem . I asked for a breakdown of their cost and I found the cost of the OEM sensor was inflated from $150 to $350 and of course another $180 labour to change it . Their cost to change the transmission fluid was $330 over the phone but $270 when I asked for the costs in print . The cost is $149 to flush and change the transmission fluid at Speedy . The $140 diagnostic fee went form $140 to $189 to tell me exactly what I learned on the internet before I brought it in . They also claimed it took them two hours of shop time to diagnose this as well . They had the car for a total of two hours from the time we dropped it off and I do not believe it was worked on for two hours . They did make a show to pull it down from the hoist when we came to pick it up . We gave the job to Speedy and they did the complete job with a new OEM pressure sensor the same day for $470 . So at the end of the day I saved over $600 with Speedy .Im also out $213.53 ($189 plus tax) to realize "Stop N Go" are a "No Go" . Beware , these guys tried to take advantage of us and I am sure they will do it to you too . The only good thing about this is I can warn you here .

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

Driving into Guelph, all my tires needed to be re-torqued and we were also on a tight timeline to…read moreget to our next destination. Nick was incredibly accommodating and made sure our vehicle was safe to drive for my daughter and me. We truly appreciated the quick help, kindness, and excellent service! Five + stars! Thank you!

my sister and I were one an hour into a trip north for a family wedding when an awful metal on…read moremetal sound started coming from the tire. We were towed to Vinnies and they fixed the problem and got us back on the road in no time! We are so grateful for the friendly customer service and the laughs we shared while waiting for the car to get fixed! thanks so much to the staff at Vinnies Mr Fixit North!

I have come to this location to get my oil changed 3 times now. The staff here has been…read moreconsistently polite, friendly and professional. My oil changes are short and they have in the past walked me through my options. They do try to upsell on certain things but they never pressure you at all. They'll speak up if they think something should really be changed or if it is optional/nice to have for now. I will definitely keep coming back here!

I have been going to Oil Changers for a number of years, I want to say almost since they opened. I…read morehave always had a great experience here and have come to trust them with the multiple vehicles I have owned over the years. I am impressed that they always have the correct products to use on my vehicles and most importantly, always seem to know how to reset the oil change light. Obviously the name has changed to Great Canadian Oil Change, however the same staff (hello Drew and Kristin) are providing the service that my family, friends and I have come to expect over the years.

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

I've been going to Total Auto Service for years. In my experience, they have always been…read moreprofessional, never recommended/pushed for any unnecessary work, and will provide advanced notice of potential future problems (e.g. low tire wear, brake service). I know that Total Auto Service will not rip me off and am surprised to see any bad reviews.

I took my 2008 Lexus RX350 that had recently passed safety by two different mechanics. I had a…read morenoise coming from the rear passenger side. I took it into Total Auto Service for repair. Their mechanic diagnosed the noise as two faulty struts and two faulty rear sway bar links. For $1300 they replaced the parts and the exact same problem was there. All they did was replace parts in hopes it fixed the problem. When they said there was still a noise they were right. It was the same noise when k brought it in. I took it into another mechanic and they diagnosed it as axles and wheel bearing hubs. When I contacted them, I received excuse after excuse and you could tell from the outset they are the type of business where they throw parts at problems and hope it fixes the issue. They also were completely unprofessional as even through you had proof of the mistake and misdiagnosis they had no intentions of making the situation right. There attitude is such that they could care less about mistakes. In fact, when cornered with evidence of the mistake they pulled the harassment card. Apparently complaining about a mistake constitutes harassment. They also mentioned the mechanic was on "sick leave". This may be true but how convenient! If you want a mechanic that stands by their mechanics and their work than buyer beware. Fortunately I am pursuing other options to get my money back and file associated complaints with regulatory authorities. It has now become more a point of the matter. Never do business with a company not willing to resolve a matter.

When first driving his car, my son noticed that there was a noise underneath the car, that needed…read morefixing. We phoned a few stations unsuccessfully, as this is a holiday weekend, and some shops were already closed. The attendant who approached us was friendly, and gave him a chance to explain the situation, asking if it were possible to have it repaired. Without hesitation, she waved us in, and we waited for the mechanic to see what the issue was. He signalled him to drive forward, and within a few minutes the minor repair was completed. This oil change station gets a very high review, for outstanding service, when they could easily have turned our request down, as we didn't have an appointment. 2025-5-17 PK

Just went in for a quick oil change It was my first time at this location , super friendly staff,…read morevery polite and quick service! They also informed me that my two front tires were rotated the wrong direction! 10/10

I've been going to Future Trends for the past few years after seeing so many great reviews and…read morerecommendations on a Facebook Group called Burlington Together and I'm so glad I listened. Where other mechanics might otherwise upsell you or commit you to extra work, I've actually had several instances where they've come back and given me the facts to help make a decision on how to proceed after a diagnostic and often they've even been honest about work that can be deferred or omitted completely. Don't really see that much, in my experience. No sticker shock either, the service fees also felt proportional and reasonable or well within their estimates, if not lower than estimated. Finally, I've dealt with the same receptionist there since we switched over and I've always felt she was professional and knowledgeable. Maybe not overly bubbly or sweet or anything, but why would that be a deal-breaker to the point that you would stop going to a unicorn mechanic? This is referring to a previous review complaining about the receptionist, but praising Dan the the shop. My guess is you'll end up back there within the year. I don't tend to pay much attention to reviews from people who only go on these pages to complain, and out of your 30 reviews they 28 of them have been 1s or 2s out of 5. That's not feedback that's entitlement.

This post is about the receptionist, Jenn. She has to be the nastiest receptionist I have ever…read moredealt with. She acts like she is doing you a favor by allowing you to speak to her. I have been taking my cars to Dan over the years, maybe since he began his business. This woman will talk down to you over the phone or not even look at you when you are in the shop. She thinks she is getting one over on you by using language that only most mechanics will understand, but what she is really doing is losing good customers for Dan. I will never go back to Future Trends because of Jenn; it's too bad because Dan is a good person.