The guy who did my oil change was super friendly. I had it done Saturday ,June 7th. I'm at a Firestone getting my tires replaced and they asked me when's the last time that had an oil change and I'm like two days ago. Hey, oil is super dirty and then I thought about it .. my wife saw a technician at Jiffy Lube, putting dirty oil in a car and I thought it was just the tent of the oil and now we have an car service shop telling me my oil is dirty. Check photos below. I am requesting that Jiffy Lube give me a free oil change and also look into their current oil supply. Jiffy lube already has a bad rep. Way to make it look worse. read more

Jiffy Lube - Firestone - check date June 9th 20205 - Oil Change Stations Near Me - Battle Ground, Washington

See all

Last time at Jiffy Lube Battle Ground the technicians were rude, and lied about services they said they performed, but were obviously overlooked. I was overcharged for very poor service. Repeated contacts with Jiffy Lube and owner/manager? were useless. read more

Absolutely the worst experience I've ever had. No fluids were checked. No recommendations for services. No checking of my brakes like the last time. Technician wasn't calling out to technician under the car to make sure things were done. How can you check "fluids" from beneath the car. When leaving I asked if they had a paper that lays out what services they provide. I was told, go online. What? What kind of response is that. Also, when paying the bill, the technician takes your credit card inside. No on site card reader. That's unacceptable in this day and age. I won't go back. I was charged for synthetic blend. How do I KNOW that's what was put in my car. The entire experience could be so much better with a few changes. I've got ideas. read more

They randomly upcharge you, the listed price for conventional oil charge on website and in store was $59.99, but when got bill was almost $120, literally double for no reason. read more

I was in AutoZone (great store) trying to figure out what bulbs I needed for my brake and running lights. As I was looking, a young man told me that Jiffy Lube nearby could put them in for me and he quoted an incredibly reasonable price. ( He turned out to be their manager! What a blessing!) What a relief! Senior widows are the most vulnerable when it comes to car and home repairs. When I was there, I was asked if I had noticed a funny smell from the engine area and I had! He had as well and said I needed to change the differential fluid. I did a quick search and I was way way way overdue (13 year old car...never done once) So, I had that done and air filters changed (which again, I had never done). And, not only did they change my bulbs, they changed all of the rear bulbs because all were obviously old (again, never done). I didn't even bring the right bulbs and they switched them out for me. I left their shop happy with the price, my car absolutely drives better, and I felt that the shop was concerned about my safety. This doesn't happen to us seniors without a big price tag. I cannot recommend this business enough. Thank you Jiffy! read more

I started using this place because it was local and quick. I've now come back 6 times each time for an oil change. This most recent time I asked my tech Alex if he had noticed anything else while he was working that might be worth checking out. He checked my air filters and showed them to me, let me know that everything looked good from the bottom, and even looked up the service schedule for my car to make sure I had handled everything else inside of the manufacture allotted mileage periods. He also mentioned they do tires, wich I had been getting quoted from a few different shops on prices. All in all I got my oil changed, new tires, and alignment done and saved $250 over 2 other local shops. Alex in was great the communication was great the value was great. They have continued to provide good service and I will continue to give them my business. read more

They broke the dip stick on my wife's car and would not take accountability for it whatsoever.

I brought my vehicle in because my usual place was packed and I was in a hurry. BIG mistake!!!! I got my vehicle in and they started right away, then a big truck came in about five minutes or more after me and my vehicle didn't get any attention while two people started on the gentleman's truck next to me. Eventually, after about 15 minutes, another oil change specialist came out and started working alone on the under side of my truck. Meanwhile the two working next to me finished the truck that came in after me! I am still sitting and waiting for my vehicle to be done. I don't know if it's because I'm a woman or because they just suck at getting the first person done before starting a new person. I've been here 30 minutes so far.... This is NOT a JIFFY!! read more

Jiffy Lube - Just me sitting and waiting - Oil Change Stations Near Me - Battle Ground, Washington

I had the jiffy lube coupon for Mil25(military 25 percent discount) and they failed to honor it, stating their location discount is only 15 percent. There are no restrictions on the Mil25 coupon or code. Definitely not right way to do business. read more

you got to be clear you know what you want before coming.. i got an oil change, i believe it was worth the price, they did do a quality job.. read more

Go to Dicks Point S instead! You can tell that dicks values their customers more. Plus you can see the workers on their phones in the open while no one is getting an oil change. read more

$150 for 1.9 quarts of Penzoil synthetic ATF. They called it a transfer case service when all they did was top off the transfer case. When questioned the tech said "I can't control the cost. I can only make recommendations." read more

Jiffy Lube - $150 for 1.9 quarts of Pebzoil automatic differential fluid. All they did was top it off and called it a transfer case service. - Oil Change Stations Near Me - Battle Ground, Washington

What a difference a well run business is! courteous and responsive employees. Quick service i'll definitely be going back.

save your time and money don't go there. I tried to get an oil change and they told me that they were finishing some cars and to come back the other day. If I would've known that they were gonna turn my business away I would've gone with somebody else. read more

Over priced. Charged my card twice and refused a refund so had to go through the bank fraud department. Huge waste of time.

I had a great experience here. Only about 5 minutes to get the car inside, and they started on it right away. Super friendly staff, no push to buy anything, willing to show me everything they felt needed to be addressed. I will be back here. I left Vancouver Toyota after 23 years die to a really lousy and drawn out cluster of terrible communication and customer service. The Jiffy Lube team was attentive, communicated everything clearly, and offered great service. And they were faster and cheaper than Toyota. I'm very happy. read more

Over charged for replacing alternator. Really upset that it took way to long. Book says 1.5 hours. My mechanic quoted me $475. They charged over $700. read more

Overall very quick experience- in and out the door in 20 min. Admittedly I got there right when they were open. Great value too- full synthetic oil change was $80 with a coupon. Courteous and I didn't feel like they were trying to sell me too much though they said my car was up to date on everything so maybe there wasn't anything to sell me... will go back. I prefer this experience over my experience at the other jiffy lube I had been going to read more

Warning! Warning! Warning! Do not got to jiffy lube!!!!!! I went in for a oil change about a monthly ago had oil change,radiator flush and transmission flush $445 worth of work. Next day started my car left for work and my first turn I heard a Big clunk?? Automatically took it back to jiffy lube and it was almost 4 quarts low on transmission fluid? Now it has a delayed shift coming off from a start so I made several phone calls and corporate says they are independently owned so I got 2 phone calls and that was it. Now a month later no answers and probably a bad transmission! Car only has 83,000 miles on it and it's very well taken of! read more

Super helpful and honest. Don't sell you things you don't need. Quick and good price! Super fast too!thank you Joel darrien and zack!

This Battleground location is great. Every employee I interacted with was friendly and helpful. The Manager Chris helped me get service done on my car for a good price. Will definitely be back. read more

They really push to up sell what I didn't need and couldn't afford. Had a second opinion from a reputable source which refuted most of what they claimed I needed done and then a Good Samaritan in the vicinity said that jiffy lube always rips off women because they assume women don't know about cars, well I feel discriminated against. The next day at work I ask 3 coworkers of their experiences at jiffy lube, 2 of which were female and had similarly negative experiences, one actually had her husband come in and asked the technician to repeat what was said to her and funny thing it was a whole other story. The third coworker I asked said he went into the jiffy lube for the essential worker special but left after he heard them in the back griping about how the job would only get them $60... read more

I don't usually write reviews... If I could give this zero stars, I would. I have a perfectly good driving car. Whoever last changed my oil spilled some oil around in the engine. Not a big deal. My car is running a little low on oil. I came in today to get an oil change they said they'll be right with me and it's going to take about 25 minutes. I decided to go to Walmart to burn some time and I came back 25 minutes later for them to deem my car completely unserviceable and denied me service. My guess is they popped open the hood and saw a little spilled oil and shut it back and said "nope!" Took it to grease monkey 10 minutes later and got my oil changed quickly and with good service! Thank you Jiffy Lube for wasting my time I'll make sure to never come back. Choose greasy monkey over jiffy lube!!! read more

I love getting in and out in less than 30 min. This was my first trip as I'm new to Battle Ground

Covid days made this a quick stop for an oil change, which was upsold quickly (due to my lack of car knowledge) to an engine flush. While work was performed, I was asked if I wanted the tiny chip on my windshield repaired for no charge. It's a month later and I receive a notice from my auto insurance that a claim was filed by Jiffy Lube with 3rd party Safelight for windshield repair. I was not notified by Jiffy Lube that they would file a claim against my insurance. I had NOT given them any of my insurance information. This pisses me off. read more

Best oil change experience I have ever had, everyone was super friendly . Great job keep it up!! Extra thanks to Christopher H, Emily D,Colby B, Darrien S, Sophal M read more

I had a wonderful experience at this Jiffy Lube! The employees were quick and effective. I was able to just stay in my car the entire time and they were very mindful of social distancing. I would highly recommend this business to others in the area, especially if you have concerns about the Covid-19 still. read more

Just had a great experience at this Jiffy Lube. Mike,Chris and 'The one with the beard' did an excellent job resolving my brake issue as well as other general maintenance activities. I will definitely use them again. read more

Great customer service, definitely a lot quicker than other jiffy Lube locations. This is the one I'll be going to from now on.

Told him I wanted an oil change. He me if I was sure. I really don't want this type of behavior when I asked for service. Not only did they not honor my coupon. they made sure I didn't ever want to come back. read more

They messed up my husband's transmission after spending almost $500 on everything...they have yet to make it right...never will return

very much not impressed. would've stopped coming to jiffy lube altogether if it was up to me. for privacy reasons, i won't state why but i can only to go to jiffy lube for vehicle services, and am supposed to ask them to rotate my tires. i know certain locations won't, and say they can't, and that's totally understandable not an issue. my issue with this location, is they can and they have, but they dislike doing it and catch an attitude when asked to. last time i went in, i told them i needed an oil change and tire rotation, i was the only customer there and they put up a fuss about the tire rotation but finally agreed to do it. i'm not a confrontational person and have never been anything but respectful and polite toward the employees. while waiting in the lobby, i can hear them talking smack and complaining about me asking them to do the tire rotation. i know redhead beard guy (possibly manager?) could hear this too, as he was in the office with his door open. he didn't say anything to the guys nor me about it. today, i went in and asked for the same thing. a couple of the same guys were on shift, when i said what i wanted they said, we can do that for you. i thanked them, waited in the lobby and after a bit they brought me my receipt. i read through it, and they hadn't done the tire rotation. i am nearly positive that was not accidental. i don't know what their issue is with doing it, but my only other option is going to another shop where it takes 3-4.5 hours just to get them rotated. this shop is quick, and that's why i like to get everything done in one go with them, but their attitudes definitely need a lot of improvement. they act like they're not being paid to do the work read more

I have reached out to the Area manager, but my call is not important to him. My new truck getting her second oil change ever, I get to sit in the truck during service (BONUS). The young guy that checked me in could not have been more pleasant, and he really liked my truck. He told me how clean and pretty it was at least 5 times. As he walks away, the crew starts to change my oil and inspect under my hood. I feel the front end go down just a bit so I peaked through the little spot below a raised hood and saw a worker sitting under the hood. They are doing a thorough job it seems. Then I start hearing grunting and grunting and more grunting and it is getting louder. Then I hear &*^# broke it. I jumped out of my truck as in WTF. I get oh sorry, oh nothing, we were joking around. Dude let us not joke under my truck like that. I no longer want to be in my truck and go pace the waiting area, pissed. The young man that checked me in was in the lobby and got to hear what happened. He is going to go check it out telling me which one in the bay area was mgr on duty. Hmmmm, that is the one that was "joking around". Finish my truck so I can leave, is all I am thinking at this point. I pay my $100 for my oil change and get told I am ready to go. My truck is not clean any longer, body smear marks on both sides by the hood. Grease all over the chrome of my hood. Fender covers are cheap, and should have been used (but weren't). I have checked my oil 3 times since I left the shop, with that burnt oil smell. It is all still there, including all you spilled. Since I left a message for the area manager seven days, I will assume he wanted me to do a Yelp review read more

Few days after the repair was done, engine started to overheat. Went back to the shop, tech said it was low on coolant. He said there must have been air in the system - I agree, it is possible. When I asked how much coolant goes in this vehicle, he said it is different for every car. I asked again for specific volume for this vehicle, again he said it is different for every car. He was avoiding to admit he does not know (I am ok with a fact he does not have the answer at the moment) or did not want to go look it up. Anyways, they topped off the coolant and that was it. He said if it happens again, the thermostat will have to be replaced (he did not see it leak but said it might be it). In a few days car is overheating again. I checked under the hood, saw coolant low and it was wet under the general area of the tank, all the way at the bottom where belt is routed. Tank itself was dry on the outside, where the hoses connect to it, will explain why it is important to mention in a second. Went to the shop again. They checked it again, said it is loosing coolant somewhere, tech topped off the coolant and asked me if I want me to see where it is leaking. I said sure, he pointed out the two hoses going to the tank are wet, hoses are bad, cost just under $400 to replace them. Hoses were dry last time I checked, few miles before was when I looked at them, when I saw the coolant is below the minimum line with engine running. He gave me a printed quote, I said I need to check with my office. He topped it off again. I stopped at an independent mechanic, explained him the situation and if he could take a look. He got the vehicle on the lift, saw the leak coming from the water pump seal. I am not saying the jiffy lube tech broke anything or caused the leak, I can believe it is a coincidence it happened right after the work they did. What bothers me is that one tech said he does not know where the leak is coming from, second one said air in the system, third told me thermostat is bad and fourth said hoses are leaking, after he topped off the tank and got them wet, I know for a fact they were dry before he opened the hood. There was no coolant in the system to make them leak, it was water pump seal all along. It took me a while to write this review as I wanted to give it enough time driving with a new water pump to make sure it resolved the issue. It did, coolant level is the same as it was when I picked up the vehicle at the other repair place, two weeks ago. Jiffy lube wanted to charge $400 for hoses and it would not have fixed the issue. What if I said yes to the repair and had to go back since that was not the issue? Out of $400 plus whatever they deemed necessary then. I changed the 1 star to 5 star review last time, after manager contacted me, he made the situation right. Now all this happened. Feel free to contact me again, I am more than willing to talk to you about this situation. read more

Crew is ALWAYS great! Fast and friendly people and always efficient. Great customer service and I've had no complaints. Been using this location since it opened up. read more

Best service! This is my second time to this jiffy lube and both times I was met with excellent service and upbeat friendly attitudes. Thank you so much for being so helpful and informative as well! 100% will recommend to others, and will be returning with my other 2 vehicles. read more

Great service. Went in for an oil change. They did a complete inspection. Very thorough. Left truck to be serviced and walked across street for lunch and it was ready when we came back. Friendly workers with best service around. read more

Recently bought a new to me car, so naturally I took it in for a oil change and to get looked at. Battle Ground Jiffy Lube was quick, efficient and great customer service! Even washed my windows, vacuumed the carpet, and had me out of there in 15 minutes! They also had a great sale going on which was an extra bonus! Highly recommend them for your oil change needs! read more

I pulled in before opening time with a tire pressure light on. The employee opened up the doors and checked all 4 tires and filled them all the the factory recommendation. Thank you so much for helping me even when you weren't open yet! I have been here for oil changes since it opened. Love having Jiffy Lube in Battle Ground great addition to our town! read more

I visited Jiffy Lube on the afternoon of 2/8/20. Mike was very helpfuL and took the time to review preventative work that needed to be done on my 2011 Sonata. He was patient and explained the manufacturers warranty. I will definitely be back to the Battle Ground JL. read more