Pharmacy and front store work so hard dealing with rude entitled people all day. Notice no one has…read morepatience now days and everyone always needs something, take a breath and give workers time. Its not hard being a decent human to other humans

The pharmacy employees were very rude, both the girl at the counter and the pharmacist.read more

Great store with AMAZING staff!!!! Clean and well kept, not…read moreoften I can't find what I need. Food wise.

I ordered a taco bar for a rehearsal dinner from Hy-vee Catering in Indianola IA. The food was a…read moremess! The hot food was served in thin foil pans that didn't fit in the frames so everything was leaning to one side looking like it might fall out. The young man who set up the food seemed to have no experience so he didn't recognize that this was a problem. This wasn't the server's fault, Hy-vee should never have sent the food in disposable foil pans. I ordered both chicken and beef for the taco bar and somehow the chicken got lost during the setup process and it wasn't available to our guests. The Hy-vee employee who set up the taco bar had no idea that we had ordered it. We paid for it and never received it. The dessert was supposed to be cheesecake. We received a pan of "no-bake" cheesecake. I was never told that we were going to receive something that was obviously not cheesecake. It was a complete mess. It arrived in a large foil pan with no utensil. I asked the server from Hy-vee to put it on plates. He borrowed a spatula from the winery and slapped it on plates. It looked like a pile of mush on the plates. Communication between Hy-vee catering and the winery where the rehearsal dinner was held was poor. The Manager at the winery was told that only one table would be needed for the food so that was what was set up. We had to scramble to get additional tables for food after our guests and the Hy-vee catering person arrived. I was embarrassed by the food and presentation. My husband and I had to help the inexperienced Hy-vee server try to set things up when we wanted to be spending time with our guests. I would never recommend Hy-vee Catering.

I have yet to have a script called in or refilled without some sort of problem. Always it's…read moresomething and I wait and wait and wait. And then it's still not ready. Why, when my dr calls in a script can you not fill the script as it is written without a hassle or in a timely manner.

Rude workers, cashier didn't greet us or give us a total when she was done ringing up. Just rude…read moreall the way around

Did not catch the employees name. But it was an old guy following us around and kept asking us if…read morewe need help after we politely said no sir we are just looking thank you though have a great night and continued follow us everybody else was very polite and nice so shout out to them!

Thankful for staffer Lidy, who was extremely helpful and patient while we went through the photo…read moreprocess of renewing our passports. She was so kind, so patient. In addition, a loved one uses their pharmacy, and loved their staff and service. They are friendly, knowledgable, and professional. I frequently stop here for immediate needs.

Service has gotten much better over the years! Drive up was quick and convenient. Hopefully don't…read morehave to come back too often.

I wasn't happy when my insurance (Cigna) basically forced me to leave Walgreen's to have my Rxs…read morefilled at a Hy-Vee or Walmart location... Windsor Heights is the closest Hy-Vee location to my apartment. I'm not a masochist so Walmart wasn't even on the table... After acceptance set in I moved all my Rxs to the Hy-Vee pharmacy in Windsor Heights and got my insurance on file etc. It wasn't too bad. We still go around now and then when the online system mysteriously drops one of my regular prescriptions because it has "expired" even though they are Rxs I've had for years and will probably be taking for the reset of my life... Or their system won't take my co-pay card for Eliquis that is valid, has been on file, and I've been using if for months... Despite these bumps I've gotten used to them. I do love the staff! And kind of enjoy the novelty of the retro drive through setup. I can't tell you the last time I've had to use a wall phone handset... Lol It is what it is. If you're like me and have no other options... This Hy-Vee location isn't too bad for your pharmaceutical needs.

I have been a client at the Hy-Vee pharmacy in Windsor Heights Iowa for many years. I am so very…read morepleased with the staff and services provided. I almost feel like they're my friends. All are very personable, professional and caring. Thanks to you all, especially Jenny. Thank you for your time and consideration. Respectfully submitted.

This place is GREAT!Not only because they are the only people to open a much needed store…read moredowntown...the people are great to!Friendly and helpful. You would be surprised at their selection in this small store....you could eat out of it only for weeks.And the hours late at night are helpful. Only drawback is the homeless that hang around and bother you sometimes.This place is right next to Des Moines Justice center...but you can't get a cop to walk across the street to run them off.

I shop here all the time and Shaw and his family are always so friendly and greet everyone as they…read morecome through the door.

I am SOOOOOO impressed with this pharmacy. They are friendly, efficient, and very helpful…read more The entire staff is very professional and are dedicated to my health. Today was a perfect example. I stopped in to pick up a prescription and my portion was $100. The pharmacist on duty told me I could buy the very same medicine over the counter for $13.00. I was so grateful!!!

Get the app and sign up for their rewards program. You will get coupons which can be stacked…read more Nice and friendly staff. Clean and stuff is always stocked. Downside you have to tell them what coupons you want to apply on your transactions.