I went here when i took a medical exam. Mostly chinese…read morepatients I think....so most of front ladies has strong chinese accent but They explained to me very well and costs only 180bucks! Some places charges 400-600bucks but this place is very affordable,clean and very nice=) I recommend here to everyone!!

The office have gone downhill since pandemic. His wife and staff have been practicing seemly…read moreunlawful Practices, I.e over charging/billing, screaming, saying unprofessional things to name a few. This place is Unprofessional and borderline malpractice. The office can be overly crowded at times even during Covid-19. The staff is usually overwhelmed and disorganized with paperwork. They still do not have specialized computer systems. Everything is still faxing. And Be careful they do bill your insurance and ask you for copay for calling and for everything!

Dr Molly is a gem. She's thorough with her cleanings and super friendly. I've gone to her for…read morelonger than I can remember & travel an hour into Chinatown just to see her. My teeth always feel super clean after my visit & I'd highly recommend.

I have been a patient since 2001. Needless to say, they have been great. I have referred other to…read morethis practice. If you don't have insurance try to work with your budget as best as they can, and they definitely do accept new patients. They accept toddlers to seniors. My only complaint is that I have to book appointments months in advance because she is in such high demand.

I went in for an extraction of a tooth. The dentist did not have any empathy for me, knowing i was…read moreafraid of going to the dentist. Put novicane for a couple of seconds and put that needle in my gum. I felt everything. To top it off, I had an audience about how bad my teeth were and couldn't believe how I ate food. Left there very upset. Told me that all my teeth need to be removed. And the cost of a full implant is over$64,000 I found a wonderful sympathetic doctor who cares about their patients and not money. This new dentist recommended me to go back to my periodontist and now working with both doctors to save my teeth. I see some sites recommending this doctor with a 4.9 star not sure who those patients are.

Gemini dental it's the substitution I found after my dad's dental office (since he is overseas I…read morecan't being seen by him) I have to say everyone at Gemini it's great. Waiting time is less than 15min they do respect your appointment. The crew at this office it's fantastic very friendly and helpful. Starting from the front desk Tati has a great attitude to help you out. Susan, the hygienist ohhh myyy so professional and detailed. Annette is a great dental assistant. And the doctor takes his time with you in order to give you the best treatment possible. In my case Dr Genco will try to fix what a theft that call herself a dentist and professional left in the middle because I refused to pay more than 5K. Anyway not worth it to talk about that. The office it's clean and comfortable. I'm not afraid to go to the dentist, but for people who is, in my opinion this will be the office to go because it's human!!! And I'm sure all the girls and the Dr makes EVERYONE feel good. This is the office that value you as a patient and not only for your insurance.

Although the wait is not the fastest, Dr. Lau definately provides adequite care. He is very…read moreprofessional, knowledgable and considerate. My parents had been going to him for as long as I can remember. My sister switched to him and I started using him as my PC ever since my pediatrician abandoned me lol. It took a lot of convincing before we were able to switch my grandmother over to him too and it was so worth it. (Her previous PC was located above Kam Man and it was terrible. The wait was 5x as long and they are anything but detailed.) I really appreciate all the work he does for my family, especially my mom, who needs extra care. Although I do not visit the doctors office often, I feel like I get premium care when I am there. Just taking my knee pains for example, when I had visited another doctor's office for convenience sake (they also had no wait time. It was 5 minutes wait max), they just told me they did not feel like anything was wrong and to just give it some time. When I went to Dr. Lau, he went into detail telling me what might be causing the pain, how my recent lifestyle changes could have impacted it and what I should do to ease the pain, even telling me how to look for the appropriate shoes. I would highly recommend him to anyone.

Dr Lau has been our family doctor for over a decade. Besides than a board certified bilingual…read morepractitioner who has over 20 years of experience in internal medicine, he is gentle, tidy, detailed and considerate. He remembers my family medical history and makes me feel at ease during every visit. Even though he's always busy, he tries his best to answer all my questions and patiently listens to my bragging as well as my feedback in terms of his given advice or prescription(s). I believe that his medical information are sincere and not for the sake of selling the drug. The consultation fees are reasonable and he would not overcharge for his services. During the times when I have to pay out of my pocket, he provides discounts (upon request) and drug samples to help me out. Although it didn't make a big difference, I feel appreciated because the price reduction is only given out to his long-term valuable clients. I like his new office (less than 2 blocks radius) because it is much cleaner and roomier as compared to his old location. The staffs are always nice and cheerful. Unlike other clinics, their customer service team is polite and helpful regardless in-person or by-phone. I notice that they are really trying to assist instead of directing the inquiry to other parties and diffusing their responsibilities. One thing I do not enjoy is the waiting time. I always arrive there prior to my appointment and yet, I have to wait for at least another half hour for my turn. Why are they letting the walk-in patients (who arrived 5 minutes before me) to be seen first? What is the point of scheduling an appointment then? I understand the fact that Dr Lau has a huge list of clients but I have to say that such action is unfair and he needs to improve on his (appointment) time management. I have seen Dr Lau for almost 12 years up to date. Overall, I am pleased with his service throughout the years. I trust Dr Lau and I would highly recommend Dr Lau to anyone!

I had my wisdom tooth removed a few months ago and I was very satisfied with my time here. I hate…read moreeverything about going to the dentist but it was about time I get my wisdom teeth removed. One was impacted which made it a bit more complicated. The doc was very thorough, and also easy to talk to. I definitely felt comfortable in the office. He gave me a steroid injection to reduce the inflammation to my cheeks. It definitely worked because after the removal, I felt very minimal pain or discomfort from day 1 until the moment I was fully healed. I was able to go back to work in 3 days. I still had some swelling to the cheeks but nothing that was extreme. He made sure I had a pregnancy test done before I received anesthesia which I thought was an indication that he is a very careful doctor. They don't provide any at the office unfortunately but there is a pharmacy next door. I did find this part quite annoying because I did not know I had to do one until I arrived. He did apologize for the inconvenience though. I would definitely recommend him to friends and family!

I came here for 2 visits. One was for the initial consult to remove a wisdom tooth. I waited over…read more30 minutes to be seen because the provider was having train troubles with the F Train. Common in NYC but it would have been nice if reception was transparent of the delay when I asked the first two times. I work as reception in a clinical setting also. Second appointment was for the removal of my top two wisdom teeth since the provider said if I'm getting one removed I might as well get both top ones removed. The appointment itself was under 15 minutes, including where they injected the numbing agent and we had to wait 10 minutes for the medication to take effect. I thought wow this was easier than expected, now my big issue here is that the provider failed to prescribe me any antibiotics... before I was even numbed I informed the provider I have asthma and it was written in my paperwork in the previous visit. The provider told me to just take two puffs prior to treatment and when the wisdom teeth were pulled out I was told that he wouldn't prescription anything because it was a simple procedure and I could take over the counter Tylenol for pain... the next day I was developing a sore throat and cough which I took medicine for but it did developed to pneumonia where I was coughing up blood... eventually saw my own providers for treatment and antibiotics but this could have been avoided had I been given proper care from this office given my medical history. Moral of my story is this office should always prescribe antibiotics and pain meds (even if just Tylenol) for wisdom teeth extractions. Reason for this novel of a poor review.

I've been going to Dr Sandy Fung office for years. It is universally agreed as evidenced by these…read morereviews that she is the best. You guys need to give Karen the receptionist a break. She's doing a fine job. Plus I find her personal style quite endearing.

Don't go there. The waiting is forever and the receptionist is a B-word. There are other doctors…read morein Chinatown. She takes walk-ins but you will be last in line and it floods out the door into the hallway. She is just a pill dispenser. I didn't feel I had any personal care. She spend 90% the computer and 10% on you.

incredibly pleasant experience. i have a terrible fear of…read moredentists when i was younger, i pulled my own teeth i refused to see a dentist until my tooth cracked while eating a mentos i reluctantly went to see Dr. Cheng he told me to raise my hand whenever i felt pain and he would stop whatever he was doing this made me feel so comfortable and ive been coming back ever since he is an out of network provider for my insurance but i can care less as i continue to come he recently hired an associate Dr Wu she is just as sweet and patient. i would recommend this practice without hesitation.

My family member is a patient who visited Dr. Cheng for dental work. Dr. Cheng is professional who…read moreemanates compassion and care without the standard cookie cutter service. He views all his patients on a individual level. The staff is welcoming and is open on weekends which is a big advantage to patients who work. The waiting area accommodates patients and families without overcrowded. Nota bene: no eating and no drinking in the waiting area. Facilities are available located at the end of the hallway and it is shared among other businesses within the floor- accessible by key only. Business cards are available for grabs. "Veni, vidi, and vici (I came, I saw, I conquered)." - Julius Caesar

Serina is the bomb! I went in today, and it was my first time to the dentist in four years. I told…read moreher that and she didn't judge me at all- instead, she was super nice and we talked about my tattoos and everything else under the sun. She has excellent "bedside manners." I really like her! Things to note- cash only. Was no big deal because I have a great copay with healthplex. But she graciously offered to let me pay next time I was in if I didn't have cash. Also, she said it's better if you come in the morning if you don't want to wait. I had about an hour wait- but she said I should go run my errands and she would call me when it was my turn. So it worked out perfectly for me. But just a heads up! First dentist I think I've actually liked, though I'll never like getting my teeth cleaned. :)

The most unprofessional and disorganized office I've ever been to. when I walked in for my 12:00pm…read moreappointment I was immediately second guessing my decision to go there. The office is small dirty and old. But I thought let me just give it a try. I waited over an hr and asked the receptionist how much longer I'd have to wait. she then gave me attitude and told me I was just going to have to wait. I explained to her that my appointment was for 12:00 and that the delay would make me late for work she replied "oh well". I get that the office is located in Chinatown but I guess if your not Asian your not deserving of respect. The receptionist Was polite to everyone but me.