Good job Jia! If you're considering a massage, here's what you should know about Jia. This is an Asian massage, meaning it's more acupressure than relaxing spa massage. If you've never had an Asian massage before, it can hurt.... After you get enough of them they no longer hurt. It's an open room massage. They may have a couple private rooms, but they specialize in the open room concept, so there may be other people in the same room as you. They have small half wall partitions so once you're laying down no one can really see you. Because it's open room, you leave your clothes on the whole time. That may be different in the private rooms, but in the open room you don't take anything off. Because it's acupressure they can apply pressure while your clothes are on. They will use oils on your feet and exposed skin areas. The only thing they do is lift the back of your shirt slightly so they can massage your back. Price:. Cheap! You really can't beat the price for the quality massage you get. read more

Went on a Monday night for a 6:30 appt. They didn't start until 6:45. Not a big deal for me. I did not like how the workers were all talking to each other the whole time. Very distracting and not relaxing. I usually go to sunshine foot spa in park ridge, but decided to try this place since it's a few minutes from my house. Sunshine foot spa is much better and more peaceful. Also, the massage on the back was really hard. I typically get deep tissue and traditional massage places but this was too much. read more

very unfortunate experience here. The lady that gave me my massage herself was very good, but the environment was horrible. Two employees were talking very loudly the entire time one of them on the of them yelling. Another employee on his phone playing videos very loudly. It's very hard to enjoy any massage when you can't even relax. extremely inconsiderate of the customer experience. read more

The boss lady yelled at my Mom, (67 years old), for leaving a $10 tip on a $40 treatment. She was aggressive and ridiculed my Mom. My whole family, close and extended, attended this spot on regular basis. Needless to say the above experience left us speechless. Perhaps the boss lady had an odd day. A lot of the employees there are truly amazing at what they do. Please do give it a chance. read more

Great massage by Linda She knew exactly what parts of my body needed more attention She was considerate of the pain I was in read more

Smelly and weird Awkward Not very modern and NO positive aesthetics Staff was talking to each other all through my massage I do not recommend end this place. There are soooo many better alternatives read more

First time at this spa, and I won't be back, unfortunately. 3 of us went to get different massages, and we tried to explain to the woman at the front desk what we wanted, but she yelled at us saying we all have to do the same massage. We settled on a swedish massage. She was also yelling at her staff while we were there. My massage therapist was a young man. I asked him to massage lighter a number of times. Unfortunately, there was a language barrier, which is understandable. However, it took multiple efforts and constantly flinching in pain for him to understand I needed him to ease up. Their prices are more than reasonable, so that's a plus. However, I did not appreciate being yelled at as we walked in and the general unprofessional behavior. read more

No frills but all the fixes. If you're in a pinch or have a pinched nerve and need a good massage for a great price this is where you need to go. read more

great massage, great deal and peaceful environment. Most of the space is for fully clothed massage (my preference), but there are a couple of rooms where you can get a more traditional nude massage also. read more

Overall, a good experience. Very similar to the ones you'd get in China. Just wished the foot tub was bigger with some aroma oil. Also, they just soaked my feet without giving a good rub around my ankle to remove the excessive dead skin. Yeah I know it sounds gross but it's a thing in China. Also it feels good knowing you have one less layer of dead skin. But definitely coming back here again soon. read more

I usually go to the glenview locations but this was the first time for me and my two girlfriends at the des Plaines location. The massage lady for my friend stopped about 10 times during the hour. Mine was way too hard and I kept flinching because it hurt so bad. The worst part was being yelled at by every single employee because I showed them the $5 off any service $40 or more text message that they sent me. They would not accept that and wouldn't answer why. Very unprofessional. They kept demanding for a tip as well which was uncomfortable. DO NOT recommend this place at all. 3 other people walked out while we were being screamed at and one of the employees tried chasing them! read more

I've been to other Chinese foot massage places before and this place is similar. I came here for the first time with a friend and had a great experience. We did the Jia Special which consisted of a 60 minute combination of a foot bath followed by an intense massage on various pressure points in the head (face and hair), neck, shoulder, feet, ankles, legs, buttocks, and back treatment. The place is clean and the practitioners are friendly. The foot massage treatments are in a shared open spaced/community setting. You remain fully clothed except, of course, for your socks and shoes. First timer tips: - This is NOT like a traditional spa environment so definitely come with an open mind - Go early when there is less people and distractions (voices, etc) - Wear loose clothing for most comfort - Use inside voices and talk quietly (it's an open room atmosphere) - Don't forget to tip the therapist ($10-$15 for a 60 minute foot massage) What surprised me most about this experience what probably what I would call the "human q-tip" it caught me slightly off guard (less than a minute duration). The foot bath was a large bucket that did not fit my large feet. I can't wait to hear how everyone else's experience is! I'm sure it also depends on the masseuse you get. But, it's totally worth a try! read more

Not only does the massage feel terrible. the screwed up my back, but they also stole from me. This place is a scam watch out. I had my bike parked in the parking lot and they stole everything on it. read more

Louisa is fantastic. And up until yesterday, I would have rated this place 4 stars. I've come here for the $29 special about 6 or 7 times. It's been hit or miss, but for the most part, I was satisfied. Yesterday I opted to treat myself to 90 minutes. Louisa wasn't there, so I had another woman do my massage. It may have been her first massage ever. It was so spotty, and she was so distracted. Spent about 15 minutes chatting to someone. Isn't this supposed to be relaxing? She stuck her fingers inside my ears for a good 3 minutes straight which was just awkward. Played with my toes for way too long. I like a lot of pressure, but there was either no pressure or pounding. So needless to say, I won't ever be coming back here. VIP Foot Spa on Oakton and Wolf is way more professional and relaxing. And consistent. read more

This place is amazing. After my first massage I could move And had a range of motion like I have not had in many years!

My husband and I have been coming here for quite some time now. We are addicted to foot spas (been to many different places) and Jia surely is one of the best around the area. The $29 massage is called a foot massage but they do massage your entire body. They focus a little more on the foot though. Good thing about foot massage is that you don't have to take off your clothes and they use lotion instead of oil that can get messy. Make sure not to wear tight pants because you have to roll up your pants up to your knee. If you want more concentration on your back, try the hot stone massage. It surely gets all of the knots out and more! Tip: Jia has punch cards so make sure to get one. read more

I went during the week when it was quiet so I was the only one in there which was nice! I had Sara, the manager and she was amazing! The last time I had a massage I had a terrible experience, so this massage was nice! I did the one hour, 30 minute foot spa and 30 min head and shoulders massage. She definitely knew what she was doing and it was very relaxing! The only thing was there was no communication whatsoever, just a lot of pointing and nodding. So customer service was lacking. But otherwise, would definitely go back and I would recommend going during the week! read more

I go to these foot spas all the time, and finding a good therapist is luck of the draw. LOUISA WAS FANTASTIC! She was firm and very fluid in her massage. Can't beat a $29 hour massage. One complaint-the chair/bed was a little uncomfortable. They have two kinds, one that is higher with a printed upholstery and one of the typical red leather types you usually see at these places. The printed upholstery chair was not very comfortable. read more

I come here often and it's a life saver for me ! The place is clean and workers do a great job . I feel so much more relaxed when I'm done .

I used to go to Jia in Glenview, it was close to where I worked. People who worked there were really good and experienced, even though the inside of the place is wide open and no privacy at all, their service kept bringing me back. Yesterday me and my husband went to the one in Des Plaines, and I was really disappointed. I've been wanting to get a good massage for a long time and finally got the time and was really excited. The inside of this location was much better than the Glenview one. It was much bigger and more comfortable, and that's the only reason why I'm giving this place 2 stars. The Service- A lady came and started massaging my head, she started very softly and I thought to myself okay maybe she will use more pressure soon, but no, she kept on going like she was massaging a little baby. So I had to ask her could you use more pressure please? But she didn't understand me, surprise!! She doesn't speak English! So she called someone else to translate it for her and a guy came and I asked him to tell her to use more pressure. She said okay, and continued to my feet, again no pressure at all! So I asked her again! At this point I was really upset and wanted to just get up and leave the place! She seemed like she doesn't know the pressure points which she should know! She spent way too long playing with my toes and did not go thoroughly on my back! I went there to relax and feel good, but it was the opposite. My husband was satisfied with his massage, but he told me the guy smelled like cigarettes! That is just disgusting! Don't you guys wash your hands before going to your customers? If your hands smell I bet your breath stinks too!! And nobody wants to smell your disgusting cigarette smell and pay you money!! If I ever go to Jia again, I will never go to this location ever again! Wasted my money and my time! The worst service I've ever gotten! Please save yourself from losing your money and time just go somewhere else or try the Glenview location! read more

It wasn't horrible but it wasn't great. And it is definitely not what I expected. It's been about 36 hours since the massage and I'm in excruciating pain. The massage included a back massage. I have multiple knots in my back which she immediately went to and went as hard as possible (not a good idea). Worst part was she didn't speak English. Other then me saying ow I don't think she understood more. So i couldn't communicate for her to use a lighter touch. It was an interesting experience. I think the price was great for what was included. However if I do go back I would try to ask for someone different and for a lighter less intense massage read more

Be ready to smell like a awful flower cheap bottle of lotion. The worst strong smelling lotion. Tech did not speak English. Used gloves on my legs and feet. Love the rubber gloves tubing the hair on my legs. Feels like my hair is getting pulled. Gross. I left halfway thru. I couldn't take anymore abuse. I would pay not to go back. read more

We've been here at least twenty times. It's advertised at $29 for one hour and you think you're only getting your feet massaged but they also spend half an hour on the rest of your body. That's great and so reasonably priced, but $50 on the table for one hour to get oiled and hot stones. Holy moly. Feeling amazing. Don't forget to tip! Usually I'll tip between 10-20. Talk softly when you come in as people are getting their massages. The regular massage is in an open room over your clothes so you can bring a friend if you want. Bring or wear comfy clothes. The table massage is done singly and behind a curtain, just underwear and you're covered with a bath towel. You don't get a feet rub or soak and they concentrate mostly on your back. I like the table massage much more because I have a lot of knots that they concentrate on. read more

It's my 3rd time there. Wonderful experience. I am a new person after the foot massage! Try the Jia Special!

Excellent foot massage and surprisingly good full body massage as well. The price is so reasonable for what you get. I've gone to other JIA salons but for the foot part of the massage, this one is the best. read more

I love the 29 dollar special! It is well worth the money. It is like a full body massage but better

I don't know what I was more disappointed with the service or the massage itself. I have been going to jias for the past year or so, however this is the first time I have tried the des plaines location and will not be coming back. It was a waste of time and money. Thus I will not be recommending it to my friends, family, or web. My boyfriend and I had made appointments the morning of our session. Upon arriving, we were directed to our massage beds. Minutes after my masseuse began, a gentleman walked in without an appointment. He refused the masseuse that was offered him and pointed to my masseuse and asked her when she will be done. Instead of saying about an hour or so, she proceeded to switch with the guy the other gentleman refused, this process took about three minute transition time and overall reflected horrible customer service to me. I was never asked if this was okay, and if I was, I probably would've denied. While I do understand this is not a $100 spa, I also understand it is a professional workplace and all cliental who have pre made appointment should be accommodated. If I had not made an appointment, maybe I wouldn't be as upset with the experience. The massage was horrible and the 60 minutes special was actually 50 minutes. I do not recommend trying this location even for the cost, it is just not worth it. read more