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    JFC International

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

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    8 years ago

    Helpful 7
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    Love this 8
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    Chef AAA

    Chef AAA

    (61 reviews)

    Warranty Service Request - Refrigerator Model SUP29F…read more Dear Chef AAA Customer Service, I am writing regarding the refrigerator I purchased from Chef AAA, which was delivered to my store on October 21, 2024. The unit, Model: SUP29F, PI: SUP231222, is still under the stated warranty period, but despite my repeated attempts to contact your company by phone, I have not received any assistance. According to the warranty terms provided at the time of sale, this refrigerator should be covered for [length of warranty] from the purchase date. I am formally requesting that Chef AAA provide the appropriate repair or replacement service immediately. If I do not receive a written response and resolution from your company within 10 business days, I will have no choice but to file a formal complaint with: * The Better Business Bureau (BBB) * The California Department of Consumer Affairs (DCA) * The California Attorney General's Office In addition, I reserve the right to pursue this matter through Small Claims Court to recover damages and associated costs. I hope that we can resolve this issue promptly and professionally without the need for further action. Please confirm receipt of this message and provide the next steps for honoring the warranty.

    One of the worst companies out there. I bought a commercial fridge with one year warranty in Dec…read more2024 plus additional three-year warranty. The fan is making a noise now. I was told to send an email and a video of the issue. I did that. After that, I called to have them fix the issue, no one picks up the phone or answer the emails. One of the WORST companies in products and service. DO NOT BUY from this business at all. Waste of money basically.

    JFC International - wholesalers - Updated May 2026

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