They have a great variety of products that can be used at home also. I was checking the prices on…read moresome of the merchandise and it was very reasonable and not overpriced.

Convient mom and pop shop. Excellent service, very personal. They will order special supplies, no…read moreminimum.

I am so thankful I found this place! My business partner and I have been looking for restaurants…read moreequipment and when we stopped by here we instantly knew we would be getting our equipment from Chef Essential. You can tell they take really good care of there equipment, everything is clean and in great working condition. I highly recommend getting you're equipment from this place!

I needed restaurant equipment for my startup business and found Chef Essentials, a local company…read morethat sells both new and used equipment. I wanted to support a local business while saving some money, but looking back, I should have spent more and purchased new equipment somewhere else. Mark, one of the owners, helped us purchase several big-ticket items, including a single-door Cooker & Cooler freezer. I now believe we paid far more than the unit was worth, but the price is not even the biggest issue. Only five or six months after purchasing it, the freezer began having problems. Before the sale, Mark assured us that if we ever had an issue with the freezer, he would personally come out and take care of it. He did come by to inspect the unit and told us he would order the necessary part. After that, we never heard from him again. We reached out several times but received no response. My advice is to learn from my mistake. Saving a few dollars on used equipment is not worth it when the seller does not stand behind the equipment or honor the promises made during the sale.

Warranty Service Request - Refrigerator Model SUP29F…read more Dear Chef AAA Customer Service, I am writing regarding the refrigerator I purchased from Chef AAA, which was delivered to my store on October 21, 2024. The unit, Model: SUP29F, PI: SUP231222, is still under the stated warranty period, but despite my repeated attempts to contact your company by phone, I have not received any assistance. According to the warranty terms provided at the time of sale, this refrigerator should be covered for [length of warranty] from the purchase date. I am formally requesting that Chef AAA provide the appropriate repair or replacement service immediately. If I do not receive a written response and resolution from your company within 10 business days, I will have no choice but to file a formal complaint with: * The Better Business Bureau (BBB) * The California Department of Consumer Affairs (DCA) * The California Attorney General's Office In addition, I reserve the right to pursue this matter through Small Claims Court to recover damages and associated costs. I hope that we can resolve this issue promptly and professionally without the need for further action. Please confirm receipt of this message and provide the next steps for honoring the warranty.

One of the worst companies out there. I bought a commercial fridge with one year warranty in Dec…read more2024 plus additional three-year warranty. The fan is making a noise now. I was told to send an email and a video of the issue. I did that. After that, I called to have them fix the issue, no one picks up the phone or answer the emails. One of the WORST companies in products and service. DO NOT BUY from this business at all. Waste of money basically.

My shopping experience here was very good. The store had the special long handle spoon for my…read moreelderly father. The package size was exactly what I needed. I didn't feel that I was forced to buy extra just because it was a restaurant supply store.

If there is a zero or even a negative I would nominate it for this business for the worst…read morecustomer service. The old boss lady looked at me like I have no money or I'll steal her pots and pans. She followed me isle to isle. She howlered to me "Hey! You take my things outside no come for return!". Omg, is that how she says hello to her customer? I picked out the stuffs my girlfriend sent me here, came to the counter to pay and off course the same grouchy lady helped me. Again, the rudeness just oozed out from her mouth " You don't come back for return understand!". That was it, I just left a bunch of things on her counter and walked out. I didn't bother to say a word to this lady because I refused to teach her any manner, not my job! I gave another store my business and happy with my decision.

Very nice employees and they have fresh products and it's very well maintained also great prices.read more

Great customer service and care. Good and affordable price. Parking is free. There's a security…read moreguards. The products are easy to find!

If you are looking for a dishes from restaurant, this is the place to check!…read more Price is good and so many beautiful dishes!

ERS is where I shop for my Asian kitchen supply. It's run by Koreans and they have a pretty good…read moreselection of Korean and Japanese tableware and cookware. Supposedly, they cater to restaurant customers only but I've seen plenty of retail customers there and never had a problem purchasing an item. The best time to go is probably in the daytime during the week. If you don't want to travel all the way to the warehouse district, they also run a website called buy4asianlife @ http://www.buy4asianlife.com/, which caters to retail clients and prices slightly higher than the warehouse location.