Great service and reasonably priced. I'm also eyeing a couple of their beautiful jewelry pieces in…read morethe store!

Sized my watch in about 5 minutes as a walk in for $27…read more Definitely check them out if you're in Frisco and need a watch sized

My 16 year-old son took his watch in today. $200 watch to get one length taken out and they charged…read morethem $43 a service that at maximum would be $15 even if you Google it the maximum will be 20 they took advantage of him and I don't think it's OK and it's not about the money so I would find it if you can want to go somewhere where you trust something like jewelry this would not be it

Great service. They al as are prompt and make sure that they communicate with the customer to make…read moresure that all is to your liking.

First time being to this establishment and just on a whim..I had 2 watches that were designer and…read moreneeded batteries and not alot of jewelry places cary the batteries I need for these watches or so I have been told. I walked in and first thing I noticed was the inside was very clean and very well put together. Then I was greeted and promptly asked what I needed done. I told the man what I was needing and he took my watches and said he had the batteries and could fix them in about in about 15 min total. As I was going to pay he noticed my rings were a little dull and asked me if I would like to have them polished and cleaned up. The service I had done and received were phenomenal and I will definitely be coming back for anything else that I need to have fixed!

Beautiful location--inviting atmosphere that even smells amazing (they sell candles, wow!). I had…read moremy watch battery replaced on the spot, and the service was quick, knowledgeable, and very hospitable. The best part? A 3-year warranty with no receipt required. The whole process only took about 5 minutes, and at $34 it was a great value. While you wait, you can browse their nice selection of fine jewelry. Easy parking, convenient location. You can call ahead for an appointment or simply walk in--they're more than happy to help with your repair needs. I'll definitely be back!

Superior customer care. Best jeweler in Frisco and more. Couldn't be happier with them for jewelry…read moreand especially watches. Thanks,

I stopped in to see if I could get my Rolex watch polished . The man I spoke to was very rude. I…read moreasked him if I could get my watch polished. He said it would be at least six weeks. I asked if he had a list I could put my on and be contacted later to bring it in.He said, "no you leave it here and it might be 6,7,8 weeks". I said "you're kidding". He then barked back "that's how we do it, take it or leave it!". Needless to say I walked out.

Hutch, and his family are one of a kind!...kind in the way of their knowledge of vintage…read moreRolex's...and kind in the way that they treat their customers! After much searching I took my 2 vintage watches to Hutch and lemme tell yall..it was far and above the right choice! The 1967 DayDate needed to be serviced,and yes it was serviced and cleaned not polished...WOW is all I can say ! the jubilee bracelet is a one of a kind ,and I was freakin out about it getting hurt....but it looked stunning when Hutch handed it to me. The other watch needed the same treatment as it was an early 90's Tudor Tiger Prince ... just plain awesome after Hutch put his magic on it. Well, long story short... Hi Grade Watches is the only place that my timepieces will ever go to! Thank You Hutch and Family

They serviced my family's 1982 Rolex Day-date after it had been sitting unused for years. They did…read morea maintenance service, polish and new glass to it and it feels and looks brand new! Very happy with the outcome. This is a trustworthy location

I've waited 5 days to decide to write this review. Over the last couple of weeks I've taken in…read moreabout 10 pieces of jewelry to be repaired, restrung, resized, cleaned, etc. Two sets of pearls restrung, multiple rings resized or repaired, earrings repaired, tightening of prongs, cleaning, etc. resulting in about $1200 in costs. I also took several pieces of gold jewelry to be sorted by karat and examined to be sold. When I got the offer for the gold it seemed like it could be a very low offer so I had my son pick up the pieces and bring them home. I still had 2 rings to pick up from that point and when I nice MAN called and said they were ready I went to pick them up. I was greeted warmly by Irena (one of the nicest people you will ever meet). Roluca Cohen (the mgr. who had helped me with all of it originally and who gave me the gold offer) was there helping another customer. As Irena was checking me out, my balance was $100, Roluca pipes up, in the middle of helping her customer, and says, "she has a balance!" Irena looked at her a little shocked and back at me. She seemed embarrassed by what Roluca said. I just held up my hands in a shrug. It was insulting. Did she think I was going to abscond with my rings without paying the $100 balance? It certainly sounded like she was concerned. I had planned to have all my other gold rings sold and the stones made into a specially designed ring but I will no longer do it there. I won't patronize their store again. All these positive reviews about how nice "Bob" is with which to work? I never saw a Bob. Maybe he was a previous owner. I'm unsure. I don't know what Roluca's issue was but what started as a positive experience a couple of weeks ago ended so negatively. As my family says, I'm too trusting in the sincerity of some people. This was probably one of those times. FYI: I got a much higher offer for the gold elsewhere.

Very disappointed in their customer service! I have bought 4 rings, the last one was just 4 months…read moreago to the tune of $1000.00. I have also purchased 4 bracelets and a chain. The chain broke, o ring that held chain to clasp opened up. I took the chain in to ask them to put the o ring back and squeeze shut. I was advised that would cost me $30.00 as it needed to be sodered. i have arthritis in my hands and am unable to hold the tiny pieces with my hands. I went to my sisters (who also has purchased many of jewelry from them) and the 2 of us were able to put the necklace back together. We are both disappointed in their customer service and have both decided to no longer shop with them. My suggestion, go to Diamonds Direct, much better customer service, quality and price.

Googled a nearby watch store and this business came up. Took a vintage watch to have additional…read moreholes punched holes punched in the band. Joseph was helpful and accommodating. Will return for future needs. Thank you, Joseph!

Very professional and accommodating for quick service…read more Reasonable prices for a battery and watch band. Thanks!

Solid place. Fair premiums. No BS…read more I walked in with $450 to spend on silver. Told them straight up what I had. They did the math, gave me options, and let me choose. Ended up with mostly 1 oz rounds and a couple smaller pieces. Easy process. The transaction was smooth and honest. They actually talk to you and make you feel welcome, not rushed or pressured. If you're new to silver and gold, they explain things without talking down to you. Sometimes the lines are long but that only proves that these guy are exceptionally awesome . I called other coin shops before going here. One wanted $8 premium on rounds and $10 on Silver Eagles -- straight ripoff. These guys were a lot more fair and resealable. I asked them their premiums up front and they told me straight up $1.50 on rounds and $3.50 to $4.50 on Silver Eagles cant remember. At the time, silver spot was around $80-$81. And change. Even though this place isn't the closest to my house, I'll drive out of my way to come here. Worth it. Good experience, good people, fair prices. I'll be back. I'm just hoping silver drops down cheaper.So I can stack more Thank u QuickDraw.

Quick Draw Rare Coins is exactly the kind of small business I love to support. They've been around…read morefor over 40 years, and when you walk in you can tell why--they care about their craft and their customers. They've got a cool selection of coins from all over, but I actually came in for a different reason: a watch that had been gifted to me needed a new battery and some adjustments. I usually wear an Apple Watch, so having a "real" watch fit properly was a little foreign to me. Johnny walked me through it and even after I thought it fit well, he suggested one more adjustment. Sure enough, when he brought it back, it fit like a glove. That kind of extra attention and expertise is something you don't always get elsewhere, and I really appreciated it. On top of that, he took the time to check the watch and noticed the gasket had been pinched by the last person who changed the battery. He went ahead and replaced it, which gave me peace of mind knowing the watch was properly protected. That's the kind of detail that separates a true professional from someone who's just rushing through the work. They use high-quality parts and Swiss batteries, and it shows. Even better, they actually came in lower than their original quote--always a pleasant surprise, and definitely better than the other way around. One of the main reasons I chose them was their quick response to my questions on Yelp, along with pricing that was more reasonable than some other places I reached out to. That responsiveness plus the personal service sealed the deal for me. And just to add--Johnny and Angela (the owners) are genuinely good people. Friendly, professional, and clearly proud of their business. Plus, they had a cute little puppy in the store, which, as a dog guy, just made the experience even better. Bottom line: if you need help with a watch repair, battery replacement, or anything coin-related, this is the spot. Great people, great service, fair prices. I'll absolutely be back the next time I need a watch taken care of.

My husband surprised me with the most beautiful earrings from DD for a milestone Birthday. All…read morethough I wasn't present when he purchased them, both my daughter and husband said the service was great, as well as quality of the stones and cost. Hoping to shop here again soon!

Amanda has clients for life! My fiancee and I have been working with her for our wedding bands and…read moreshe's been so kind, caring, and helpful! I cannot say enough about her and the Diamonds Direct team and we can't wait to see our perfect rings!

Needed my watch links adjusted. Done within 5 minutes. Additional links were returned…read more Reasonable price for the service. Prompt and courteous service. Call before you go so they can meet you in front of their building.

Please avoid this business! I should have heeded my alarm bells when he operated the business out…read moreof a sketchy apartment. Was not able to repair watch and still had the cheek to charge a high price and then blaming on the brand!!!