Cancel

    Open app

    Search

    Diamonds Direct

    4.7 (55 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Diamonds Direct

    Watch cleaning

    Watch part repair

    Watch part replacement

    1 More Service

    Watch seal testing

    Diamonds Direct Photos

    You might also consider

    Recommended Reviews - Diamonds Direct

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Solitaire Engagement Ring

    I cannot compliment this store enough. My fiancé got the PERFECT engagement ring with the help of Jessica & Kyle. He said it was the easiest and most stress free process since he knew nothing about fine jewelry prior to trying to propose. Also, I had the fortunate (yet unfortunate given the circumstance) experience of working with them to replace my ring after it was stolen while traveling. They worked seamlessly with the insurance and got me a ring that I treasure just as much as the first. They made a stressful situation so much better by taking the mental load and just taking care of it. They also give you recommended insurance when you buy the ring which is a lifesaver. I believe in working with people you can trust and these folks you can TRUST. Let this be a PSA to both get jewelry insurance AND work with diamonds direct for your fine jewelry needs. If your fiancé knows nothing and you want a jeweler you can trust with the most important piece of jewelry send them here! They'll explain everything he needs to know while making sure the ring is GORGEOUS:)

    A trick to taking a picture of a ring. Put it on a mirror in order to see the details
    Dana M.

    Had a great experience at the Diamonds Direct store as I had taken my brothers girlfriend to try and figure out her ring size and what she liked. I let the salesman Mark know this and he was very helpful and went along with the fake story of whys he actually thought we were there. They have a ton of great options and are very knowledgeable on the rings and cuts and clarity of the diamonds. I leaned a lot from Mark and appreciated his help.

    Amazing new setting for my wife's wedding set. Really makes the center stone stand out.
    Andrew C.

    Today we had a new setting for my wife's wedding ring. The whole experience was amazing. Chris was so helpful with assisting us with the perfect setting. He was honest with us and gave us many options. At the end of the day we walked out very happy and excited about the new ring. Chris was fantastic and look forward to working with him again in the future. - update: We could not be happier with the new setting for my wife's wedding set. Chris was amazing to work with. When we walked in we were greeted by name and made to feel so at home. I will recommend Diamonds Direct to anyone looking for a great place to find jewelry. I will also tell them to ask for Chris. Thank you for everything. We are so happy!

    Renee H.

    Lovely store. Amir Khan was terrific with us. We had a very enjoyable experience. I highly recommend both Amir and Diamonds Direct.

    Sophie P.

    Pictures do not do this ring justice!! Diamonds Direct did an amazing job helping my fiancé customize the most beautiful ring! Everyone there is very helpful and knowledgeable about the jewelry. They do also offer free cleanings and resizing which is a nice bonus.

    Engagement ring

    See all

    1 month ago

    Alison was so incredibly helpful and so knowledgeable! She made the experience so fun!!

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ro L.
    41
    566
    2409

    11 months ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    We had an amazing experience! Silas was amazing and helped us with finding the perfect engagement ring.

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Kim C.
    45
    45
    1

    3 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sara S.
    64
    18
    6

    5 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Larry E.
    3
    102
    15

    5 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Don't bother looking anywhere else! No one will have better customer service or a better selection. DD is the BEST!

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Abi P.
    0
    10
    4

    4 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nicole A.
    179
    80
    24

    7 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sydnee V.
    281
    12
    8

    4 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ido D.
    236
    1
    0

    7 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - Diamonds Direct

    Review Highlights - Diamonds Direct

    Special thanks to Amir Khan for his patience and exceptional knowledge about diamonds.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Marc Samuels Jewelers

    Marc Samuels Jewelers

    (65 reviews)

    $$$

    I have followed Marc Samuels Jewelers on insta for several years. So when I needed to have a high…read moreend watch serviced, I took it to them! They sent it off to their watch "expert" who proceeded to return it stating that it was "not authentic". I purchased this watch for my husband 32 years ago for our first wedding anniversary. I purchased it from a three generations established jeweler in Charleston, SC. I have the original paperwork, box, hang tag and lapel pin that came with my original purchase. The salesman who helped me was even surprised! He was very polite I must add. But he referred me to the manager who simply dismissed me by stating "why don't you get a second opinion?" I left feeling very angry and embarrassed. I might add that I am a high end watch collector. And although they have several beautiful timepieces at Marc Samuel's and the salesperson who helped me was very soft spoken and kind, I will not ever go back. Partially due to the manager's dismissal of my situation and secondly due to the fact that if their repair person cannot effectively recognize a 32 year old Breitling Jupiter Pilot watch, then maybe he shouldn't be repairing their customer's high end purchases.

    I have had to go back multiple times to get my jewlery and they keep promising to call when it will…read morebe available, but they first replaced a clasp on my bracelet with the WRONG COLOR and promised that they would make it right although they have failed communication and I am very unhappy with the customer service that I was provided with or lack there of. AVOID THIS PLACE

    Classique Jewelers

    Classique Jewelers

    (69 reviews)

    $$$

    I've waited 5 days to decide to write this review. Over the last couple of weeks I've taken in…read moreabout 10 pieces of jewelry to be repaired, restrung, resized, cleaned, etc. Two sets of pearls restrung, multiple rings resized or repaired, earrings repaired, tightening of prongs, cleaning, etc. resulting in about $1200 in costs. I also took several pieces of gold jewelry to be sorted by karat and examined to be sold. When I got the offer for the gold it seemed like it could be a very low offer so I had my son pick up the pieces and bring them home. I still had 2 rings to pick up from that point and when I nice MAN called and said they were ready I went to pick them up. I was greeted warmly by Irena (one of the nicest people you will ever meet). Roluca Cohen (the mgr. who had helped me with all of it originally and who gave me the gold offer) was there helping another customer. As Irena was checking me out, my balance was $100, Roluca pipes up, in the middle of helping her customer, and says, "she has a balance!" Irena looked at her a little shocked and back at me. She seemed embarrassed by what Roluca said. I just held up my hands in a shrug. It was insulting. Did she think I was going to abscond with my rings without paying the $100 balance? It certainly sounded like she was concerned. I had planned to have all my other gold rings sold and the stones made into a specially designed ring but I will no longer do it there. I won't patronize their store again. All these positive reviews about how nice "Bob" is with which to work? I never saw a Bob. Maybe he was a previous owner. I'm unsure. I don't know what Roluca's issue was but what started as a positive experience a couple of weeks ago ended so negatively. As my family says, I'm too trusting in the sincerity of some people. This was probably one of those times. FYI: I got a much higher offer for the gold elsewhere.

    Very disappointed in their customer service! I have bought 4 rings, the last one was just 4 months…read moreago to the tune of $1000.00. I have also purchased 4 bracelets and a chain. The chain broke, o ring that held chain to clasp opened up. I took the chain in to ask them to put the o ring back and squeeze shut. I was advised that would cost me $30.00 as it needed to be sodered. i have arthritis in my hands and am unable to hold the tiny pieces with my hands. I went to my sisters (who also has purchased many of jewelry from them) and the 2 of us were able to put the necklace back together. We are both disappointed in their customer service and have both decided to no longer shop with them. My suggestion, go to Diamonds Direct, much better customer service, quality and price.

    Diamonds Direct - jewelry - Updated May 2026

    Loading...
    Loading...
    Loading...