Have been in this shoppe three times now. Each and every one was a delight. Two times it was to remove rings that could not come off. Had tried water, oil, soap not luck. The other was on a finger of a broken wrist so NO tugging allowed. There was no charge. Was told to wait about a month and then return for resizing. Best information I'd heard. The charge in each case was zero. The care, concern and explanations were concise, complete and pleasently presented. Parking out front adds to the convince of the shoppe. I will be back and am happy to give a 5 star rating to this local shop. read more