Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Reached out had an appointment and then never showed or communicated. Unfortunate because the store…read morewas always good. No reason for lack of communication!

Great staff, stayed late without hesitation and were extremely knowledgeable. Also gave me a good…read moredeal on some older gold pieces I had. Highly recommend their service and selection!

The reports of scammy practices seem to be true. After a lengthy wait during which one of the…read moreemployees finished with a prospective customer, glanced in my direction then turned to join another conversation being handled by somebody else. Another lady finally helped then the first decided to check in on me getting uncomfortably in my face. And then the ridiculous offer - discount to the spot price of metal (fair) but seeking to abscond with three decent diamonds for effectively nothing. No ma'am, I'm not alright. Back up. This place is gross.

INCREDIBLE store and excellent customer service! I actually didn't come here to buy jewelry -…read morecalled to see if they could authenticate a set of wedding rings I found at brushy creek park. Cookie answered my call and said to come on in! What a sweet woman. She took the rings to their machine and confirmed the rings were fake. Even showed me how to check if the metal is real (it was not). No wonder whoever dumped the rings wasn't trying to find them lol! That said, cookie never tried to sell me and instead offered to clean up own my dirty wedding rings. They are so sparkly now! Although I didn't buy anything, it was a pleasure dealing with these wonderful people - all family owned. I told cookie I'd be back when I was ready to get my daughter a nice piece of jewelry. Cookie wished me a great day - I'll be back!

Art-an attentive young man helped me out. I had a necklace that meant a lot to me and the little…read moreround gold clasp broke. One of the things I like about Ranch Road jewelry is they are able to do small repairs right on site. I was able to come and retrieve it the very next day. I did have a little bit of sticker shock-probably because it's been quite some time since I've had any jewelry repaired. It was a little over $100 with tax. It looked as good as the day I bought it! They also have some lovely jewelry in their display cases.

Paramount Timepeices is 10/10 He took the time to help me find my first Rolex with professionalism…read moreand patience answering every question I had to the T. Great guy awesome customer service can't wait to get my next piece through him. Thanks again -Johno

For the sake of my experience, I have been a repeat customer for almost a year now…read more They mainly specialize in high-end watches, but also plenty of bullion. I've heard they have some of the best prices for watches, but I can confirm they also have some of the best prices for bullion. Some of my friends are customers as well, and we have been able to collectively reach out with requests for specific bulk orders, and we haven't been disappointed yet. In summary: I am, and will continue to be a repeat customer for the foreseeable future.

I went in with a heavy-ish 14k gold pendant I wanted melted into a ring. Brian himself talked to me…read moreabout the project and asked if the gold pendant was sentimental. No, I said, I just have it. Brian showed me a few ring styles to get an idea of what I wanted (I needed a replacement wedding band). He did a lot of pushing buttons on a calculator and let me know that I could order a ring from them and use the gold I had as credit. It would be the best deal, he said, rather than getting my gold melted down. So it wouldn't be the same gold from the pendant in the ring, but they would accept the pendant as a partial "payment." Sounds great! Brian ordered the ring for me and it arrived very quickly. The store held onto my pendant while the ring was on order and when I came to pick up, all I had to pay was the balance, which was really quite reasonable. This place was quite busy both times I went in, so I was surprised that the owner himself came out to talk to me. I would guess that he loves the custom jewelry making part of the job, because when the first person helping me heard that I was interested in melting down a piece to make something new, she grabbed Brian immediately. All of the other salespeople were occupied with selling the jewelry from in cases. Anyway, the attention I received was really quite lovely and Brian was super friendly. I'll definitely go back if I need something custom made.

As I long as I have lived in Northwest Austin, I am not sure how I managed to miss Avant Garde…read moreJewelers. On Saturday, when I was out shopping, mostly window shopping, I ran across Avant Garde Jewelers. They have some unique pieces and not the typical run of the mill jewelry pieces. I like that hey have petite pieces as well as more elaborate ones. In addition, they sell natural as well as lab created diamonds. I do not own in lab created diamonds but I do know they are growing in popularity because they test as a diamond and they have a significantly lower price point. After pleasantly chatting with Sydney for a bit, she created a two item wish list for husband. I am sure that the hubs will be rushing down to Avant Garde to fulfill my wish list. Not! He is still recovering from our 25th wedding anniversary.

We've been into this jewelry store three times. We have been here for jewelry repair, watch,…read morebatteries, and jewelry cleaning. We are always greeted with kindness and honesty. This is an upscale jewelry store with quality jewelry. This is where you can go buy an engagement ring or an heirloom necklace. We have received excellent service here. It is expensive, however, this jewelry one keeps forever and hands down to their children. You get what you pay for. I highly recommend you visit.

Very good customer service, and everyone i dealt with had a smile and great attitude. And blessing…read moreus veterans with a discount is fantastic. Thanx for getting my dad's watch repaired sooooo fast, and please let the guy who fixed it I appreciate it tonz.

My watch which was recently repaired in Dallas - then I got water in it. I took it to Regard and…read moreAaron fixed it quickly. He let me know they had taped the battery in and didn't put back all the screws. Lesson learned - only have a watch repair person replace batteries. Regard has that person and I am so thankful to have my watch working.

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

My guy and I found the perfect wedding band here. :) Although we are waiting for it still, I am…read morelooking forward to having it. Update. We have the wedding band and it is far more gorgeous than before. My guy even caught a glimpse of a wedding band he is interested in. Which is a first. We'll be back. Thank you for getting back to us Zales.

This Zales is awesome! My boyfriend an I came here to look for engagement rings and we were so…read morepleased with the great customer service and knowledge our associate had with us. He was friendly, honest about which rings were going to be the best quality.

I wanted a necklace made using my mother's wedding ring. They made an absolutely beautiful piece…read morefor me!! Very elegant, simple. I couldn't be more pleased . I will treasure this piece! Thank you so much.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.