1. Jewel-Osco Pharmacy

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Dekalb, IL

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Jewel-Osco Pharmacy

3.0 (2 reviews)
Closed • 8:00 am - 9:00 pm

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2 years ago

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Walgreens

Walgreens

1.9(16 reviews)
1.3 mi
•$$

Really disappointed with the pharmacist staff at this location, recommend making the drive to…read moreSycamore location. - Was told over the phone Thursday evening my prescription would be ready in an hour. - Came in on a Friday morning, get told they don't have the medication needed to fill my prescription, but that they'd have it by Monday. Then tells me I can check with a nearby location to see if it's in stock. - I have the rep make the call to make sure before heading over. She tells me they have the dosage, but that I'd need to get a new prescription because of the type of medication. Why lie over the phone? If you know you don't have something, just be honest. It's frustrating in the moment, but it's not a big deal- just say you don't have it and don't waste everyone's time. Really disappointed with the pharmacy and their staff at this location for how they handled this. Highly recommend making the drive to sycamore or going to the CVS attached to target for prescriptions.

The app or whatever constantly underestimates the time it takes to fill a prescription, so check to…read moresee if it's ready before you go. Part of that problem is because the doctor takes forever to respond for renewal. Also, the online ordering is great for saving money, but I've had two orders out of three messed up at this store and it's a hastle to get the bill sorted out. There is no pick up area outside unless you can get it through the drive through window. The drive-through closes twice a day for pharmacy lunch, so it's on us to see if it's open at certain times. If you are in line when they close for lunch they just disappear. The Sycamore location does the same. If you or them are delayed in filling or picking up a prescription they will 'send it back' and you have to order it all over again. I like the store, but their system is not good.

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Walgreens
Walgreens
Walgreens

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Walgreens

Walgreens

3.4(12 reviews)
2.9 mi
•$$

I stop in at this Walgreens fairly often. It's in a very convenient location and open 24hours. I'm…read morelucky enough to have Jewel accords the street which is pretty much walking distance, but they are only open till midnight. So it's convenience when you need something on the fly and you're a night owl like me. The staff here is always really polite and on top of their game when it gets busy. Every single time I have been in line waiting to check out and it's busy they call over the intercom for help on the second register and also in cosmetics. Then after a few minutes everyone is out the door. True customer service. Oh and they have a photo department still. Something that is becoming more and more rare.

You WILL wait an hour in the drive-through and you'll most likely not even get the full amount of…read moreyour medications. Whoever is filling these scripts can't do basic math, or someone isn't ordering stock properly. Neither is excusable. They tell you to call ahead if you need the actual amount you were prescribed, too, but even if you do that, they still won't have it the next day. Every single month I have to spend an hour sitting in this dump waiting for them to fix the same mistake so I don't have to come back here every 12 days to get extremely small partial refills of NON-CONTROLLED substances. Most people only get one or two days off a week. You cannot expect them to waste a massive portion of their extremely limited time off waiting for you to correct your mistakes like this.

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Walgreens
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Meijer Pharmacy

Meijer Pharmacy

2.3(6 reviews)
3.2 mi

My family and I have alternated between so many different pharmacies, this one is the one we've…read morestuck with the longest. The people there are so patient and willing to explain the confusing parts of our prescriptions

I've had ongoing issues with the Sycamore Meijer pharmacy, specifically with communication. For…read moremonths, I've had to repeatedly follow up just to get updates on my son's medication. I submit refill requests on time, but often receive automated texts stating a pickup date, only to later be told that date is inaccurate. (It's frustrating to be pushed to use the app by pharmacy staff, only to be told later that it's inaccurate or shouldn't be relied on for prescriptions. If it's not dependable, why require patients to use it?!?) This is extremely frustrating, especially since these are essential medications my son needs, not luxury items. For example, I submitted a refill request on April 16th and received a text saying it would be ready on the 18th (since they were currently out of stock). When I called on the 18th, I was told they didn't know when it would be back in stock. I called again on the 21st, after my son took his last dose, and was told it wouldn't be available until JUNE!!! That's a huge gap, and NO ONE bothered to communicated that to me!! This constant lack of communication has forced me SEVERAL time to have to travel to Elgin, just to fill prescriptions (which wastes so much gas). It's incredibly inconvenient and stressful when you're trying to manage necessary medication for your child!! I understand that stock issues can happen, but the inconsistency, lack of transparency, and need to constantly chase down information is unacceptable. I hope this location improves its communication and processes so other families don't have to go through the same experience. They act like its ordering bread not medications!! Maybe take notes from the Elgin pharmacy.

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Jewel-Osco Pharmacy - drugstores - Updated November 2026

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