Rude service at service desk but they do help you. Clean store nice check out help helpers are very nice. Great bakery dept. meat dept.department is very helpful . The usual soft lines. Automotive is kinda screwy but the guys in the garage are great. Hey it's Walmart guys! read more

Not the first time I realize all the time the auto center has a long wait with mistakes. There usually no one at the counter to help. There is a wait even if you ring a curtsy bell. There is no leaving the counter to go to the shop to find a tech because of a lock door, no exit. Then first day there, all registers died, in the middle of my transaction. Second time next day no one was able to accept payment from a gift card but Joann from the customer service front desk. Joann was creative, cashed the gift card so I may pay cash and complete the transaction. To pick up vehicle was another wait at the front counter for a tech, when one arrived he said he had no cash and sent me to front customer service where Alex attempted to help. He was unable to transact an auto service at front took me back to auto center and when he was unable to complete transaction he called Coach Miguel which finally decided to take care of me by opening register drawer (had cash in it) refund the remaining and said he take care of paperwork later so I may leave store (took an hour to check out). Joann, Alex and Miguel were helpful however the system, tech training, organization stinks. I ll bypass Vista auto service and try OC read more

Picked up my order (a fleece blanket) and it was gross and clearly used. I was told Walmart doesn't do exchanges, and now I have to pay for shipping to hopefully not get another gross blanket. Store employees were awesome/helpful though. Update- ordered 4 blankets to be shipped to me and of course the only thing that came was the same gross blanket I had returned!!!!!! I can't believe they didn't just throw it away the first and second time it was returned. Update- I never received the 3 other blankets, or a refund, and it has been over 10 days. Every customer support member tells me something different. Update- Walmart will still not provide me with a refund. At least I finally got the contact info for their ethics/legal department. The number is 800-963-8442. Hopefully this can save someone else some time if they find themselves in this type of situation. Hopefully I get my refund. read more

Worst place, so sad this is the closes where I live. The service is the most horrible even from supervisors. This is why I rather to buy from Amazon. read more

3 ridiculous events in 1 trip. The management at this location needs to be retrained themselves. 1. I told a worker in the aisle I was in (who was restocking) that all of the X product was well beyond its best by date and he said,"What do you want me to do about it?" 2. I asked an employee a question and they ignored me and just kept walking away - while on their personal cell phone. 3. Cashier said, "There is no sticker on this bakery item... I can't sell it to you". I said can't you look up price or is there another person that can help and she said,"Not happening! But you are free to go back and get another one." I've NEVER been to a Walmart so poorly run, but this one is close and the next is at least 30 min away. I don't know why I go back just to be treated so poorly!!! read more

I didn't catch her name, but the lady with the pink hair (we match!) in the bakery area was so so helpful she redesigned a cookie cake so fast for me today and was really willing to help !! Thank you so much! You'll make my sister's day with this cookie :) read more

How can you go wrong with Walmart you find everything here from clothes to food to make up and medicine plants bikes automotive things etc I love coming here just to even to walk around during winter weather I know I will find something to buy Yes the staff very friendly read more

Wow. This place couldn't possibly get any worse. Dirty and never stock. Bad employees and management doesn't care. Don't go on weekends at any time or weekdays after 4. read more

Absolutely the WORST Walmart store I've been in out of 38 states! Beyond RUDE! Employees demonstrate a level of lazy only surpassed by a snail. Damaged profit on shelves throughout store. Employees REFUSE to give refunds if they're thirsty? Yep! The alleged manager only takes appointments to talk with guests regarding complaints . Meijer is by far the better choice. read more

PATIENCE is and will always be a problem, All Walmart stores are GREAT stores, I say that because you can find all of your every day needs.Curbside: I don't know why people complain about curbside, You place your order with ease, but customers still forget to wait for their second email stating Order is ready for pick up. Just because you select a time for pick up, doesn't mean it will be ready at that exact time, ALWAYS remember to wait for your PICK UP email stating, your order is ready for pick up, check in before going, (not just show up at the pick up time you selected), how do Walmart employees even know you're on your way, don't be rude if you order is not ready. No one said just pop up. Staff may be limited, you don't know what the case may be. JUST BE PATIENT!!! read more

Prices went up at all locations so you're basically paying like you're shopping at target. I'd rather go to target and spend a little more with a better atmosphere. Any day you come here it's way too busy. People shopping in the store act like it's their first time out, ever. No regard for other people, no common sense. They barely have any product on the shelves, food on the floor, packages ripped open. And bonus! Rats will be taste testing your food before you do! read more

Walmart Supercenter - Rats in Walmart- DeKalb - Department Stores Near Me - Dekalb, Illinois

There's no way I can go to the bathroom here anymore in this store and it's both bathrooms front and back anytime I go to the stalls it's always clogged with paper towels and it's always on the floor I'm about to call the health department and have this place shut down for how lazy everyone is not wanting to flush the toilet or pick up the paper towels read more

Walmart Grocery Delivery Svc is Horrible I am giving Walmart one star in this review only because I have to. I would give it ZERO if I could. This review concerns Walmart's totally SCREWED UP grocery delivery svc. First of all, The website for grocery delivery DOES NOT work. When you phone the store for assistance concerning an order you placed, your call is transferred but no one answers, or its put on hold and disconnected, or if you're "lucky" you talk to one of Walmart's poorly trained idiots who is clueless. I also spoke to the manager and asst manager and both of them are clueless as well. Bottom line: Do Not Order Groceries from Walmart unless you want to waste an hours worth of time on its website which DOES NOT work, then phoning the DeKalb Store MULTIPLE times with NO SUCCESS. Order from another store. No one else could possibly be as BAD as WALMART. read more

I made my first visit to this Walmart today and I will not return. Per the store's COVID-19 protocols, only three fitting rooms are open and someone (seemingly a manager) has to unlock them one by one on an as needed basis. This was my first time using a fitting room at any Walmart. First, I found it unusual to have such a high ceiling and a large skylight above the room to give the idea of an more exposed experience that I would like. Second, a knock on the door; "someone's in here" I said. A few minutes later, another knock and again I said "someone's in here." This time however, the staff member unlocked the door and opened it. Fortunately I was already dressed. Not only did the employee not say excuse me or I'm sorry, but left the door open for me to close. A little privacy and courtesy would have been appreciated. read more

It is very very trashy in this Walmart and so unorganized. The bathrooms are disgusting as well, they have toilet paper piling up in the toilets, poo smeared on the toilet seat and wall, dirty floors and a nasty foul smell!!! Do better Walmart this is disgusting. read more

They don't even answer the phone.....it has rang for a total of about 10 minutes including the three or four times I've called....just wanted to know money center hours since the hours online are not accurate...would have really saved me some time just to know when they open....pretty ridiculous....hate that I had to give them One star... read more

This Walmart is the best store I have ever been to. This was probably the cleanest, nicest, biggest, and the well-organized Walmart around this area. Their store is well-kept. They also have pharmacy that is so excellent. The service there was so exceptional. Their store is so popular, they have all of the items we need for our daily essentials, and all the items we might looking for. This store really does care about all of their customers, their staff is so friendly, helpful, and decent, and they also know how to treat their customers right. All of their employees are willing to help all of their customers in any kind of situation. It always amaze me how this Walmart is so different to other stores around the city. I am really grateful that this Walmart is so near in our neighborhood. Thanks so much to this store! I always find and get everything I need. Will shop here again soon. Also will recommend this place to lot of people I know. Thank you Walmart! Great job! read more

Walmart Supercenter - Department Stores Near Me - Dekalb, Illinois

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I'm a 60 year old woman with some wrinkles and light gray hair. Nobody would ever think I'm 42 years younger than that. My wife is 63, dark gray hair and more wrinkles. Old farts, no doubt. We went this afternoon, Saturday feb 27/21 to the DeKalb, IL Walmart to buy stuff for our dinner and something to cook tomorrow, Sunday. The idea was to eat something and relax with a movie and a drink. We went to the liquor store in the back of the building, my wife stayed out by the door with our cart and I went in to buy 2 mini bottles of whisky (big drinker!!). I gave the employee, a woman younger than me, my debit card and she asked me for my ID. I was shocked! It wasn't my first liquor purchase at Walmart and I'm old!. I didn't have it and she said I couldn't purchase the liquor. Whaaaat??? I laughed my ass off and went out to ask my wife if she had hers. She did, so she went and told the lady she wanted to buy the whisky. The woman told my old wife she wouldn't sell it to her because my wife will give it to me!!!! Yessss!!! We live in the same household!!!. Even worse: we'd drink it together!!!! What a pair of criminals!!! I wasn't mad at the employee, I thought she misunderstood the instructions. Do you think this is lunacy? It gets better. We asked to talk to the manager, a very nice young woman, who told us the lady did the right thing and we couldn't purchase any alcohol!!!!! WTF????!!!! We told her we are legally allowed to purchase alcohol and what we do with it it's not Walmart's business, even if we go out and give it to a minor. She told us it is Walmart's business because, if they sell us alcohol and we kill someone with our car, Walmart is responsible. Whaaaat???!!!So how long, before and after the purchase, is the liquor store responsible for the drinker's behavior?. We were not drunk, we didn't drink alcohol for several weeks. I realized the manager had not clue about anything. I'm still scratching my head... Something else we noticed during our last 2 visits: a lot of things are gone, no variety, even some esencials are gone. A lot of empty spots everywhere, including the fridges and even merchandise and spot are gone together. Most of the registers are closed. I heard today that this Walmart will close. I don't think so but they are weird... We went to American Liquors on Lincoln Hwy and 1st St, something I should've done from the beginning. During the last 10 years they never asked me for my ID, they have great prices, great seleccion and they're very nice people. UPDATE: I just received an email from Walmart with their policy to sell alcohol. You need to have your passport, drivers license o tribal documents to buy alcohol even if you are 100 y/o. But if you have kids they will not sell alcohol to you. If you are in a group they will not sell it to you. If you try to buy alcohol and they think you are with other people, they will not sell it to you. Plus our case: if you go with your spouse to buy together, they'd not sell it to you. But they clarified that if a kid touches a bottle, they will still sell it to you. I'm trying to understand this last one. WALMART DECIDES WHAT YOU, A FREE ADULT AMERICAN, CAN AND CAN NOT DO WITH A BOTTLE OF LIQUOR PURCHASED ACCORDING TO THE LAW. No, thank you. read more

Rudest bunch of "employees" I've seen. Throw your food in bags damaging them. IF there's even a cashier on staff.

Never had a good experience here. All customer service employees are rude, never friendly, never welcoming, never acknowledge my presence when I walk in read more

I purchased tires from Walmart of Dekalb, IL along with warrantee and lifetime balance and rotation. I returned for balance/rotation on 9/18 (Tech: Calvert 13835). When I left the store, the car's steering wheel started wobbling back and forth. I contacted my personal mechanic (Bill White's Car Hospital in Dekalb, IL) and they got it in to look at it today, 9/29 and said "RF tire has a lot of cupping on the treat. Steering shake is from the tire. The tire also has a very unprofessional balance job. On the inside, there are weights across from each other. This is not correct. This means one side was balance too heavy and rather than removing some weight, they counteracted the heavy weight by adding more across the tire." I drove straight from the mechanic's shop to Walmart, where Calvert 13835 called me ignorant and started a screaming match with me. Jarrod 13627 intervened and offered to rebalance the wheel (as I told him that I didn't want Calvert anywhere near me or my vehicle). The problem is the tire has cupping issues already from being improperly balanced by Calvert on 9/18. I'm aware that alignment and suspension can cause cupping also, but this was checked by my mechanic and improper balance was verified to be the problem. Jarrod rebalanced the tires. I just left and the wheel is still wobbling back and forth due to the cupping on the tire. I would like to get my tire replaced because this was not of any fault of mine, it was improperly done by Calvert. Calvert should have no place in a TLC shop. First and foremost, improper service is more than frustrating it is dangerous. Furthermore, his arrogance, laughing at my concern and raising a verbal fight with me is highly unacceptable and should not be tolerated of any employee. I'm requesting his release. And if that is not acceptable, he should at least get lecture for his conduct and face re-training for his inability to do a proper balance job. I will also add that the employees need to learn how to wear masks properly. At this point, I will never bring another vehicle to Walmart for any kind of service and I will be extremely public in advising others to do the same. My only positive notes to make at all are that Tionna 14511 was my service writer on both visits, conducted herself very professionally and was the only one to wear a mask properly. Jarrod 13627 looked out for his employee, which I can understand. But someone needs to start caring about the customer, their vehicle, the concern and their safety. I am making contact with Walmart's corporate office regarding my experience and concerns. PS: In light of the current pandemic, this store is the absolute worst place in regards to mask mandates. The entire time I was in the store, I only saw TWO employees properly wearing masks (over nose and mouth for those of you that are too ignorant to understand that). I have an autoimmune disease and Alan (30 year employee currently in TLE) continued to get right in my personal space with his damn mask under his chin. The place is a recipe for disaster in regards to the pandemic and overall cleanliness. Glad a Meijer store just opened locally, because I'm done with this f'n place. read more

For a nice Wal Mart, go to the one on Randall road in Geneva. It is clean, organized, and helpful staff. It is "night and day" compared to the deplorable one in Dekalb! Since Dekalb's Wal Mart has been in bad shape for so long, I figure that the regional manager must not visit there, or certainly does not read the reviews. read more

Worst Walmart that I ever been here in DeKalb Walmart workers are the worst, I lived many years in Aurora Il and took my car for an oil change all the time and never had any problems, they even knew me, we moved to DeKalb and the last time that I took the car the guy who was there was very shady, saying the cap for the oil was gone, which was very odd because I opened the hood on my car that day and the cap was there, then started trying to confused me and ended doing the wrong type of oil and charged me for services they didn't even do, my husband spoke with them and they had to returned the money and guest what cap for oil was there, just lies. My husband speaks with the manager and his nice and returns the money, my husband talks directly with the manager and ask if they do oil change for Audi? the manager tells him yes we do Audis but we are so pack we started doing tires and we have no time at all, we are booked, my husband asks can I bring it early in the morning, yes you can, my husband speaks 3 times with the manager yes no problem bring it, never asked what model is or anything, I get there 8am not a soul in the parking lot only another car, I go in and sorry we dont have the parts for that model, my husband spoke with the manager 3 times and he knew what model it was, what a joke, I wont ever do any business with Walmart even if is the last store available in the world, I rather go without it. A bunch of liars, shady and have 0 customer service, I think this people just get out of jail and Walmart hires them, that is the type of people Walmart hires. 0 care for their customers plus be careful they leave meat for long periods of time in the carts, imagine that can't be healthy. If I could give 0 to Walmart I will be happy to. 0 the worst and believe me I have been in Walmart in 3rd world Countries this is the worst, I rather pay more than ever give my business to these people. read more

Thei supermarket turned out into big hrrrowdemous ,disasterous,mess, and unorganized for everything: it is worthless to be lost for all what you need from there... Go somewhere else for better service without any conflictation read more

This Walmart is still decent. I'm able to get what I need most of the time. The only issue I have are with them not having signs displayed of what not to return doing the covid pandemic so I wouldn't have to waste time in line at customer service. read more

This store is incredibly unorganized. The cashier I had this evening was as slow as molasses. Literally waited 35 minutes in her line just for her to incorrectly scan an item and not know how to fix it. While waiting for a manager...the other cashier tried to help and couldn't, even the customer behind me tried to help. Walmart should NOT have new cashiers on the floor during a back to college busy evening. Her lackadaisical attitude was appalling. People have better things to do with their time. There plenty of other options to shop at. read more

I have shopped at the DeKalb Walmart for years. Over the past years I have watched the store gradually go down hill. It is now to the point where I will have to find another store to shop at. We can go there at 8:00 AM and there will only be one checkout open and it will be the cigarette checkout with no conveyor. The attitude of checkout people and people stocking shelves is terrible. It's bad enough to have to put up with rude employees but the people at this Walmart are aggressively nasty. It's not unusual to have another idle employee standing by the one and only checkout person,talking and goofing off. The return area is always littered with at least a dozen full carts scattered all over. Getting a thank you is long gone at that store. I think it's time Walmart closed that store. read more

I purchased some black grapes 7/19/2021 8:58am as it was predicted to be hot/humid within a couple days for a couple of days I did notice a few grapes were molded to which really bothered me but not as much as today when I went to retrieve them from the fridge when the majority of the bag WAS ACTUALLY MOLDED!!! a much better job needs to be done in your produce Dept when placing them out and I'm a person with several disabilities so I can't just jump in a car to return them I just threw them in the trash also will attempt to leave a message with a Store Mgr as well Thank-you I'm already disappointed with several items increasing in prices and I don't get a increase in my retirement funds I may have to take my business else where read more

Out of the billion things I have bookmarked to review I can't believe I'm so pumped to write THIS review first, but I do have a lot to say and though it's the END of the semester for all the NIU students, this may be some good advice to start thinking about for next year (especially if you're new up there). This is the LARGEST Wal-Mart I've ever seen in my life. You could easily get lost in there. If you're looking for dishes for your new apartment, they have them, little furnishings too if you're interested, and all of it is cheap, of course, it's Wal-Mart. As far as food, this is where you want to do the bulk of your shopping. Not for items that will spoil (there are better grocery stores around the area for that) but if you're looking to get a good deal on cereal, peanut butter (larger quantities than in the lower burbs where some of you may be from) this is the spot. Dish washing soap etc. Also, I picked up 2 pair of shorts here for 3 dollars on clearance once! Just something I needed...and it was amazing to find that deal. So enjoy your stay in DeKalb and remember if you feel lonely, there's always a million people running around the museum sized Wal-Mart to talk to about potato chips. read more

Worst Walmart ever! Parking is insane and the store always seems cluttered. There are never enough cashiers. The people who shop here have little pride in their appearance and you can tell this by how they show up to shop. In their pajamas, slippers, hairnets etc. read more

The online order pick up orders are a mess. They have 20 reserved spots and they are all full in the afternoon and you have to wait over an hr. Everyone filling the orders looks under 21 and moves like a turtle. There seems to be no real management supervision. The issue has been going on long enough that management should've fixed by now. read more

I think the last time I was actually in a Wal-Mart it was this monstrosity. It is so depressing to see hoards of people doing all their shopping in a enormous, cavernous airplane hanger. I wonder why there are no more stores on Lincoln Ave. read more

For a place that has a website dedicated to the people who shop there, it lives up to the "hype". It's Walmart. Walmart is a sad place to go. It's where you go when you have no other choice. They have been called the low price leader, and granted they do have pretty cheap prices on most of their items. But do you have to hire people that need an anti-depressant Wal-Mart? Does the lighting have to resemble a morgue? Granted, they have gotten some "cooler" items as of late. Their Wild Oats organic line is pretty great. They also sell the Gardein line of meatless food. They stock Earth Balance butter. I am also a fan of their Straight Talk cellular phone plans. But even those things cannot get me through their front doors. This type of experience is across the board though, so I can't pick on our Wal-Mart specifically. But I often wonder how Wal-Mart got this way. read more

Poor location. The store always seems to be very cluttered, and very understaffed. I have been multiple times and there are always items on the floor and messy shelves. The location is a college town, so there are usually a lot of people there, ESPECIALLY on Sundays. One particular time I went there was a woman screaming at her children, so loudly that everyone stopped talking and moving to look over, it was that loud. No staff was present, and if there were they didn't handle the situation. I go here for cheaper pet supplies and house essentials but other than that I do my shopping elsewhere. read more

Waited 1 1/2 hours at curbside to pick up my order. No one ever came so I left, came back qnd finally someone answered the phone and told me my order was not prepared yet. Well my substitute s were already showing up not to mention I was still checked in on the app. So after all the time I wasted, not to mention the order was delayed 3 1/2 hours after scheduled time, I had to cancel the order. When I called the main customer service line to make sure it got canceled, not even an apology was given. I will never do curbside order from walmart in Dekalb again. Seems the curbside orders have been delayed on pick up a lot lately. The last time I waited 45 minutes for a small order. I'm sorry, but when a curbside order is stated as ready for pick up there's no way I see a person having to wait near an hour or so for it to be brought out regardless if it's busy or not. That's just ridiculous. Curbside is meant to save time, not to waste near your entire day and not even know if they even got your order. I might as well also mention, a few weeks prior to this my order was delayed so I called and was told NO ONE was there getting orders prepared so I had to wait til the next day to pick it up. It woulda been nice if i had been notified that day instead of waiting around for the delayed order I wasn't getting that day due to staff shortage. read more

If you want to spend your Friday night standing in line for 30 minutes carrying three boxes of tampons and a carton of eggs, then 10/10 would recommend coming to this Walmart. I personally would rather be hung upside down by my toenails from a ceiling fan than ever come back here. read more

Walmart Supercenter - i know a couple of dads i should get this for. - Department Stores Near Me - Dekalb, Illinois

What can I say? It's Wal-Mart. This location is no exception and will not disappoint Wal-Mart fans It's got everything you would come to expect from Wal-Mart : dirty bathrooms personable sales associates long lines rollback prices inexpensive brands like equate and faded glory crazy parking lot best shopping cart drivers read more

When I was at NIU the fall of 97 and spring of 98 I used to secretly hope and pray that my buds give me a ride over here. Everything I could ever need was here, particularly those Jarritos sodas that used to be very, very hard to attain. The hair stylist used to be awesome too! And at a price that couldn't be beat. Living in the chicagoland area now, I truly, truly miss the SuperW. read more

They have everything and it's pretty cheap. Not much else to say. They just added a liquor store in the back and got rid of the Subway. That's a move up in my book. However, as people have noted, the store is HUGE! Prepare to walk. Also, everyone goes here. And when I say everyone, I mean EVERYONE and their mother. Expect screaming kids, college students, rustic types, people that just came from church. It's a real melting pot. Employees usually seem depressed. Maybe because they work at Wal-Mart and are having their souls crushed. However, I'm getting a great deal, so... read more

This store carries a lot of stuff! With that being said, they don't seem to keep everything well replenished, especially produce. Maybe that's how they keep the prices so low. Less employees = less overhead = lower prices. read more