It's a large sign in front of the airport. It's a good spot for pics or selfies…read more Not much to report on the sign. I saw a lot of people lining up just to take a picture. It's a great vacation and tourist pastime!

Review #1,038 Posted on 4.23.26…read more We flew both in & out of here when we visited San Juan for my buddies 50th birthday in late April. This airport isn't that big, only a few gates here. I was blown away on the incoming flight how quickly we got our bags. It was lighting fast. When we got to our baggage claim the bags were ready. Staff is super professional, & friendly. Super great experience flying into this airport, fast & easy.

I used VAL for my trip to Vieques last week. It was a round trip fare leaving and returning to Isla…read moreGrande airport. This small airport is very close to Old San Juan and alongside the cruise port terminal. The terminal building is small but adequate with no food or beverage other than a vending machine. VAL has a 25 lb. luggage limit weight and then you pay $1.50 for every pound over that up to a max weight of 50 lbs. VAL operates Britten Islanders which are high wing 2 engine propeller planes that seat 10 including the pilot. You sit 2 abreast and are assigned your seat by your weight with the lightest people sitting in the back. From this airport it is about a 30 minute flight to Vieques flying about 1500 feet in altitude at about 110 knots. The flight is scenic and almost all over land skirting the coastline except for the last 12 miles being over water between the two islands. My outbound and return flights went smoothly and the staff was courteous and professional. Currently flights are $85 each way. Since the only other way to Vieques is by ferry leaving from Ceiba you have to get to Ceiba and then hope to buy a ticket on the ferry (which is very cheap) and then the ride over is about 45 minutes before you get to Vieques. Obviously flying saves a lot of time and is especially convenient if you are in San Juan. If I were to return to Vieques I wouldn't hesitate to fly again with VAL. P.S. this review is for flying out of Isla Grande (SIG) airport. VAL also flys out of Luis Munoz Marin (SJU) International airport which is the big airport in San Juan. VAL flights from that airport are more expensive but more convenient if you are flying into Puerto Rico and then want to make an immediate connection to Vieques.

Polite staff and friendly pilots. In my experience they have been great. No complaints. The…read moreadvantage they have over Air Flamenco is they fly to both Vieques and Culebra.

One of the weakest lounge experiences I've ever had. The…read morelounge was under construction and didn't have a working restroom either. The food selection was awful. Salad and toppings that looked like they've been sitting out forever, a coffee section with very limited options. The sitting area sucked too. It was packed l. There wasn't much an hour wait with a huge line just to get in after we arrived. People were sitting on the floor because all the tables and couches were taken. If you got up, someone was waiting to steal your seat. It was nice to grab a coffee and some sodas, but we didn't stay long!

This is a rough lounge yall. Firstly, I'm obviously appreciative of having priority pass and access…read morebut this is one of the worse lounges on the pass that I've been to. It's not very welcoming and there's no crowd control. Super tight spaces where you're having to constantly try to maneuver around people. + can order some hot food to your seat via QR code +variety of seating from plastic chairs and tables to comfort seats to some loungers in a star room +star room is a quiet room with plenty of charging +kids area -kids and star room are across from each other and the poor design does not bode well for the relaxation when there are crying kids -super cramped space with no crowd control -not very clean -small selection of food Definitely still a perk and worth a visit to get away from the greater crowd at the airport but don't come expecting much!

Officially called the Fernando Luis Rivas Dominicci Airport, it's best known as the Aeropuerto Isla…read moreGrande (AIG). You'll find three airlines here: Air Flamenco, Vieques Airlink, and Tax Aéreo. Carlos Jeep Rentals also has a booth here. I'm not sure when, but they put in new chairs that are more comfortable than the ones they used to have. Airport is clean and laid back. Staff is cool. Snack and beverage vending machines are the food options. Although, the airport is near Distrito T-Mobile and Gran Bahía Restaurant. Paid parking (I posted a pic with the rates). You can also take a cab or Uber to and from here. I really like flying to Culebra from here. It's in San Juan which makes it much more convenient than driving to Ceiba for the ferry or airport. That said, flying from here is more expensive. But I find it worth it because of the convenience. When we can fit it in our budget we prefer it. The trip takes about 30 minutes, maybe a bit more. The best part is the view. You get a great view of Old San Juan and Condado upon takeoff and landing. Plus the view of the northeast coast. Awesome.

San Juan Luis Munoz Marin Airport is the HUGE airport we all use to arrive on Puerto Rico, but if…read moreyou need to fly to some more remote destinations, you should bypass the SJU and go to Aueropuerto Isla Grande. To get to the island of Vieques, one has several options, and here they are: 1) Drive (or take cab) an hour to Fajardo and take a ferry 2) Drive/cab to fajardo and fly 3) Fly out of SJU 4) Fly out of Aueropuerto Isla Grande Options 1&2 require a long drive. I've heard the ferry can be very intermittent, and if you're going to fly, why not fly out of San Juan. Flying out of SJU is more pricey. This leaves Isla Grande. Yes, this airport is super small, but this is what makes it cool, unique, and more cost efficient. Yeah, you will step onto a plane, it is going to be a tiny plane where you can basically look over the shoulder of your pilot (I guess if you needed to, you could help him fly by taking the co-pilot's seat. Boarding is trouble-free and takes no time at all. The airport is also fairly close to Old San Juan, and a short cab ride. Overall this is the only real option for getting to Vieques or Culebra.

Only one employee working, line out the door, Enterprise Plus member line completely ignored…read more Standing here over an hour. Never again, rent from someone else who has employees working.

Booked ahead, but got denied at pickup. I made my…read morereservation in advance to be ready for my trip -- no surprises, or so I thought. But when I got there, they refused to give me the car because I have a limited term driver's license. Thing is, I've been driving in this state for 6 years with no issue. What's frustrating is that they don't mention this policy anywhere on their website. You only find out when you show up -- at the worst possible time.

I went off the plane in San Juan got my bag and walked into the car rental place across the street…read morefrom the Arrivals area and was greeted by a really nice guy (I think his name was Oscar?) who checked me in in about 3 minutes and called over another super nice kid who took me into the garage and pointed at a row of cars and said "pick one of these." A row of pristine clean cars. I picked one, got in it and left. When I returned it I pulled up and another super nice guy looked at my papers and said "you owe zero dollars have a nice flight." And I went on my way. THANK YOU ALAMO !! I will always use Alamo anywhere now, I've never had such great and easy service in such a long time.

Way too pricey they don't charge you many fees but they make up for it in the price of the vehicle…read more Atleast with the other rentals you get some of your money back.

If you're flying in late, or flying out early, do yourself a favor and just spend the night here…read more The convenience of the airport location can't be beat. While the rooms are not incredibly spacious, the bed was comfortable enough to get a decent night's sleep after a midnight arrival. Much easier than trying to Uber around town late at night to stay elsewhere! It isn't fancy, and I wouldn't make it my hub for a longer trip in PR, but the proximity to the airport makes it an unbeatable stay for one night. Pro tip: walking directions on Apple Maps will lead you all over the airport but not to the hotel (ask me how I know!). Walk out of security, nearly to the first airport entrance, and then follow the signage to the hotel.

The San Juan Airport Hotel is extremely convenient, especially if you have a late arrival or an…read moreearly flight the next day. I arrived late into San Juan and had an early departure, so the location right at the airport was very helpful. That said, the hotel itself isn't particularly nice, and the quality doesn't quite match the price in my opinion. Still, for the convenience alone, it can make sense for a short overnight stay.

I'd have to agree with a previous commentors feedback regarding the staff at this Hilton branded…read moreproperty. The front desk associate I interacted with was pretty useless and unhelpful. She was unaware of their policies and just blatantly lying. She handed me a paper to sign without out bothering to explain what it was. She stated I'd be charged the resort fee I already paid despite having prepaid for my reservation and laid said fee, with no explanation. I'll be monitoring the charges on my card. I asked to see if I could have an early checkin since I was unexpectedly staying overnight in PR due to a canceled flight... and she just kep repeating that their standard check in time was 4pm. In which I responded to her that I'm aware and if it was an option. Her response was that they were completely full yesterday. That still isn't a response. I then ask how will I know. Shes responds you can check back every hour framed in a question. Utterly useless and a flat out ineffective employee. If you dont know, just say you dont and find someone that does or find the the answer...lying ain't it.

Amazing and spacious hotel with great breakfast options. Close to restaurants, shops and beach…read more Very close to the airport and cruise port.

PROS: -Front desk agents speaks english fluently. Very…read morehelpful for non-locals. -Very "last minute booking/walk-in" friendly. (If it's your fault for being unprepared, do not expect above and beyond service) CONS: -Lots of waiting! from front desk to pick-up (Plan your visit accordingly and make some wiggle room if you have a flight to catch) -Drop off instructions was not specified/stated by the agent or on the paperwork (Ask! If you forgot, Call their number and wait past the hold music.. it will give you a callback option) -Website is not very informative. *Tips -Take note of all the exterior and interior dings upon pick up. (Video and Pictures) -Third party bookings responsibility stops once you pay. If you have questions/need assistance, Call Routes directly. All in all, Routes Car rental provided an affordable rental option for my trip. The car they provided met my needs and will be my option for any last minute/unplanned scenarios.

This has been the worst car rental experience ever! We had a 12:30 reservation which we got here…read moreabout 11:45. There was a long list of people waiting already! They took our name and put it on a list and told us the wait would be 1 hour and 20 minutes. We've now been sitting here for over 2 hours! The place keeps getting more crowded with people waiting for their car pick up. This is ridiculous and I'm beyond pissed to be spending all this time here during what should be a great summer trip! Will never ever come back here Staff at the front desk lacked customer service. He was too busy singing to bad bunny to worry about being polite. He was rude to my friend who couldn't hear him over the loud music and he seemed to be annoyed when she asked him to repeat himself. Update: we finally got our dirty car 3 hours later. They had no time to clean this car. They gave us a car with no gas, the glove compartment handles was broken.. scratched all over and the backseat was filly! there was no way we were going to wait to get another car after being there so long so we took the car and left.

This guy saved us!! The place down the road was literally scamming us he came over and hooked us up…read morewith a deal highly recommend

Very frustrating experience with Dollar. I was pressured to purchase additional liability insurance…read moreeven though I already have active coverage with Progressive that applies to rental cars. The staff made it seem like it was mandatory, which is misleading. Customers should be clearly informed that this coverage is optional, not forced. I understand offering protection, but pushing it as required crosses the line. Amanda was the one with an attitude and adamant we get her insurance when we explicitly said we had our own and that everything was covered. She stated that it wasnt allowed and there was no coverage in PR so we were obligated to get her insurance. As we're about to sign, angry that our bill is now $150 more than it was originally, we researched on chatgpt and it agreed with what were arguing. She THEN was like yeah but i need to see proof, so of course we showed her our proof of insurance and then she went on to removing all of the extra charges. Terrible customer service. Definitely will not be renting here again.