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    Newark, NJ

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    JetBlue

    2.2 (164 reviews)

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    Donna R.

    I've been flying every couple of months on JetBlue and I still really like them. Once on board you can control what you watch or listen to. I love using the app to book my flights, get my seat assignment and decide what level I want to pay for when it comes to my ticket. The staff is always very friendly, especially when you're on board. When you fly JetBlue you get free movies, free TV, free music, free Wi-Fi, a free nonalcoholic drink,and snack. .. They are serving alcohol again, and there is a charge and you must use a credit card whether you purchase food, drinks, earphones, blankets, pillows etc. You don't get all the riffraff like when you fly Spirit Airlines. Passengers are normally very quiet and they know how to handle their children so they're not unruly. I love that they board people very quickly and if there's no backup at Newark, you can get out immediately. Sometimes there's an occasional delay but that problem has to do with Newark Airport and not having enough Air Traffic Controllers and too many planes departing and arriving. Sometimes the pilot can make up time in the air. I also love that JetBlue is in the new terminal A and not terminal C, which is the international terminal and a pain in the neck to get in and out of. Now JetBlue and United have joined forces together. Hopefully for the better. Only time will tell.

    Maruko X.

    The flight attendants are quite friendly, and accommodated specific requests. The overall flight was alright, despite quite a few of turbulences, and the departing and landing were very smooth. I would like to fly with JetBlue again.

    My flights have always been fortunate enough to be on time, and free Wi-Fi on JetBlue flights
    Gerard S.

    clean planes, on time, great flight crew. Especially pleased with the size of the standard seats , and the leg room. Significantly better than some of the discount airline. Also free Wi-Fi which worked extremely well reliable and fast. Very much enjoy flying JetBlue

    Passengers waiting for their flights
    Eloy Y.

    Bonjour... First time flying out from Terminal A at Newark Liberty in a long time. Despite the fact having a reserved TSA check-in at 5am, my partner and I waited on the regular line only 20 minutes as we arrived earlier than expected. The agent had to move us to a new screening line closer to the gate as more passengers were arriving and the current at a stand still. However, there was another 10 minute wait until the rest of the TSA staff arrived to move the conveyor belt with our carry on. At 605am, there was only one concession (Abica Coffee) open with a long line serving hot coffee. Instead of waiting, we opted for some cold sandwiches from Hudson News. They were okay but the lettuce on my chicken salad was wilted. All over experience was good. Signing off to board the plane. Bonne journée à tous.

    Mint
    Drew O.

    My only complaint is the Mint check in line was supplementing the check in for D.R. Travelers. There was a bit of a wait. B6 needs the new terminal at EWR; too many flights not enough gates and room. The Mint product they operate to LAX is very nice. If you gotta go to work, go in style!

    Ryan M.

    Just checked in and Yohanne (Johanne?) greeted me upon entering the airport. Friendly and so helpful, she made the check-in process a breeze for me. She even helped me put on my luggage tag, which I never seem able to figure out. Thank you, Yohanne! The terminal is immaculately kept and the security line moved briskly. Much faster than LGA.

    Svbbsgeba

    Seats were uncomfortable and screans were dirty don't fly on this air line dhwhehehrhehehehehrhrhhrhrhrhrhrhrhr

    Portable bathrooms, no waiting on line

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    5 years ago

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    8 years ago

    The check in line is a reason to want to drive 18 hours rather than stand in line with no luggage for over an hour

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    7 years ago

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    13 years ago

    Fantastic way to get from EWR to PBI!

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    15 years ago

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    5 years ago

    Horrible service, made customers wait on line 2+ hours and half the line missed the flight. Not even worth 1 star

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    8 years ago

    I loved this airline. Staff was so pleasant, loads of space, extra organized, the entire experience was great!

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    12 years ago

    I'm so ANGRY I actually can't write a review right now. I will come back with useful commentary, consider this a placeholder.

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    13 years ago

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    Page 3 of 5

    Ask the Community - JetBlue

    Review Highlights - JetBlue

    “flight staff was awesome and super friendly both times, personally I think this airline is much better than united.”

    Mentioned in 2 reviews

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    United Airlines - Cold eggplant sandwich for breakfast. I didn't request this.

    United Airlines

    1.5(1.2k reviews)
    0.2 mi

    Our flight from Japan to New Jersey was great up until we were about to land in New Jersey. We had…read moreto circle around in the air for about an hour because there was a line of planes down below in the way of where we were supposed to land. This caused our 3 hour layover to our connecting flight to become a 30 minute layover. It was absolutely ridiculous...how are we supposed to go through immigration, grab our checked luggage, and recheck it in. All to take a train and then bus back to the front of the airport. To go through airport security all over again. Mind you we had to run to our gate since it was the last gate of course. This was just a crazy experience to go through. There should be more organization for individuals who are trying to get to a connecting flight. Maybe another line that specifically says connecting flight, in order for the process to be sped up. All of that to get to our gate and find out that boarding was delayed.... Once we got to FLL airport, we went to get our checked luggage to find out that my friend's duffle bag was as still in Newark. Mind you her bag was the first to be placed to get checked back in. Luckily they shipped it the next day to her house. But she should've received her bag right after deplaning just like the rest of us. I'm disappointed but relieved that my friend received her duffle bag in one piece.

    I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

    Photos
    United Airlines - Gate 98, nice view

    Gate 98, nice view

    United Airlines - Beautiful A terminal

    Beautiful A terminal

    United Airlines - Terminal A, Door 4

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    Terminal A, Door 4

    Frontier Airlines - When I finally got to NYC, they told me to pick up my bag at LGA.  At midnight I went.  No staff. Just silence.

    Frontier Airlines

    1.3(45 reviews)
    0.5 mi

    What a a great deal, great flight, and great staff…read more This flight was from LMM to EWR and it was 4 hours of smooth sailing. We purchased the seats three rows back from the entrance door where the middle seat can't be purchased so we could have all three seats to ourselves months in advance and got a great deal. The seats were pretty comfy and there was a lot of legroom compared to economy. The service was great and the pilots did a great job too. I've flown Frontier a couple times over the years but this was the best flight I've ever had with them, other than the flight from EWR to LMM. Thanks again for everything. Safe travels :)

    Exhausting Experience - Missed Connections, Delays, and Zero Support…read more I missed both of my connecting flights with @FlyFrontier -- outbound and return. I booked Frontier for my NYC-LA trip from May 29 to June 5. They sold me a connecting itinerary with only 50-70 minutes between flights. That's not just tight -- it's impossible. I was supposed to fly Santa Ana Denver NYC (LGA) But my flight was delayed until I missed the connection again. So they rerouted me to Santa Ana Denver Atlanta NYC That's 3 flights with 22-hour overnight layover, just to reach the same coast. I couldn't believe No hotel. No help. No luggage. I had to: - Buy clothes - Spend on food - Pay $50+ for transport - Use 35,000 Marriott points for hotel And this happened across almost every flight I took -- delay after delay. The next day, I went to the Frontier counter at DEN to print my boarding pass and sort things out. To my shock -- I saw that a direct flight from Denver to NYC was available. I had asked for that exact flight the night before. The agent told me: "Unavailable." I begged for help. I was exhausted. The only answer I got was: "No. It's airline policy." They offered that same direct flight... for $400 more -- on top of the $495 I already paid. When I finally got to NYC, they told me to pick up my bag at LGA. At midnight I went. No staff. Just silence. Now I have to return to the airport again tomorrow, just to pick up a luggage that should've arrived with me. This isn't "low-cost" travel. It's high-cost chaos. @FlyFrontier #FrontierFail #FlyFrontier #Frontier #NeverAgain

    Photos
    Frontier Airlines
    Frontier Airlines
    Frontier Airlines

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    United Airlines

    United Airlines

    1.9(69 reviews)
    0.7 mi

    I am writing to say thank you and commend the exceptional kindness and service to United Airlines…read moreemployee, Kirolos Abdelmaseih, who assisted my wife and me on several occasions during lengthy flight delays on Sunday, June 21st, 2026, while we were waiting to fly to Munich, Germany. He went above and beyond any reasonable assistance by moving us with his cart from one gate to another, from the United Lounge to a change of gate, and coming after we had to change planes without us ever contacting him to provide assistance to my wife who is disabled. He made what could have been a stressful day an opportunity to meet a delightful and caring person. Thank you! Peter and Randell Schmidt, Allentown, PA

    Upon landing in Newark Airport Terminal C for United Airlines, the aisles looked roomy and bright…read more Eateries and shops dot the terminal, which I believe is a V-shape. I landed in one leg and had to make my way to the second leg, while taking a break at United Polaris Lounge in between (see separate review). The United screens were very informative, especially because they included walking distance to gates. Because of that extra info, I knew I can go to the lounge. There is also a normal United Club lounge near gate 74. My flights miraculously landed on time and hopefully will take off on time, too. This terminal C area appears to be all United. They even have selfie stations. Kids were enjoying the plane one.

    Photos
    United Airlines
    United Airlines
    United Airlines - United Premier Access entrance

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    United Premier Access entrance

    Air France

    Air France

    1.7(9 reviews)
    0.4 mi

    Comfy seating! Great…read morevariety of movies to see! The food was actually really great! Very tasty! International flight! Cheers got champagne and hubby got wine!

    My husband & I only had a NEGATIVE experience with Air France & will never fly them again if we can…read morehelp it. We had a flight first to Paris & then onto Vienna on 9/23. When we were checking in at JFK, we were told that my seat was "broken" and therefore I would be moved to a regular economy seat and in between 2 other people. My original seat was in Premium Economy next to my husband. Not only was there the issue, but the woman at the counter was absolutely not willing to help us, and she was in fact extremely rude. We ended up going to the Delta counter where very wonderful person helped us and got on an earlier flight with premium seats and said our luggage was checked through. Well, it in fact was; however, somehow when it arrived in Paris, it never made it past there. At one point, my husband saw that had gone back to JFK. We didn't get our bags for three days. The bags finally left Paris and went to Vienna, and then were sitting all day there and didn't get sent to Budapest, which is where we ended up until the following day. On the return flight, we were suddenly told there was a change in aircraft, and again we would be placed into economy seats, which was completely unacceptable. Luckily, my husband was able to get that corrected, but at France really didn't give a damn. I looked at their ratings on Trustpilot and out of five stars, they have 1.4, and now I hope I make them have even less. They are the last airline I would ever fly!!

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    Air France
    Air France
    Air France

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    JetBlue - airlines - Updated October 2026

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