I had an excellent experience at Alameda Jet Black Tint & Glass. The team was professional, friendly, and took the time to answer all of my questions. They gave me an amazing deal without cutting corners on quality. The tint installation came out flawless no bubbles, clean edges, and my car looks so much better now. The work was completed on time, and the customer service made the whole process easy from start to finish. If you're looking for high quality window tint at a fair price, I definitely recommend checking them out. I'll be coming back for future vehicles! read more

Jet Black Tint - After tinting darker rear and new film i. Front - Car Window Tinting Near Me - Alameda, California

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Update 9/27: The day after I wrote this review the owner reached out. They did redo the tint and gave me a free visor strip. They both came out well done. But it does not make up for the way I was previously treated. I came to have my tints done on my Toyota Camry. When I came to pick it up, it ended looking like the technician didn't know what they were doing. None of the tints go all the way to the edge of the window, the back glass has air in it and the cut at the bottom looks at if a 6 year old did it. The owner is a crook, he smile in my face and said it would go away. I came back 3 times and he dismissed me and kept telling me to come back. I also reached out to the 800 number and they were no help. The manager was rude, didn't call back. The only way to have your tints fixed is to drop your car off all day. Who has time to leave their car all day anywhere? People have lives and they don't care. Stay far away from Jet Black Tint read more

Well why am I not surprised when I driving with the window open I kept hearing a buzzing sound on the drivers side as it turns out the tint on the driver side back window is now coming off . I was asked to call to see how we can resolve this I did I was told I he would talk to his manager and I would get a call right back no call . This was lousy work . From the beginning. Life time warranty what a joke having problems after 9 months bubbling tint a gap in the that is getting bigger and now window tint on the back passenger window coming off . I am done I have nothing good to say about this company. I will find another place to remove the tint and start over what a waste of 400.00 bucks read more

Terrible job and customer service. Disappointed because I have used this company before without issue. Brought my car in for a sunroof tint. Was quoted 30min to finish the job. After an 1hr 30min, the manager took me to my car and started asking me to come back another day because the job was not done correctly. He admitted it was poorly done and needed to be corrected by someone else who was more experienced and would be in on a different day. If you knew the person working couldn't do the job, why not tell the customer to come another day instead of making them wait and having someone who is inexperienced make an attempt. I was annoyed that I had to come back but I understand things happen. After looking at the car, not only was this simple job done horrendously but there was damage to my car. First, the tint was cut jagged in multiple areas and there was obvious overhang where there was way too much leftover film. Second, there are multiple long razor blade cuts all the way down the frame of the window. The frame is black and now there are multiple long, silver scratches in the metal. These long knife cuts were completely avoidable. Whoever was working on my car was clearly an amateur and didn't know what they were doing. The tint was eventually corrected but there is still damage to my car. I spoke to two shop managers and two people from their customer service line trying to get someone to address the knife damage to my car. No response in over a week. I have tried to contact this company multiple times by phone and email. I think the least they could do is give me a refund for service. If I had a new car, I would be expecting them to pay for the cost of repairing this damage. read more

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Great, everything is great, even the staff there are well received or their work is more than wonderful I love it read more

So..... its $199 for 5 windows...... Called today asking how much just tinting the front windshield would be... "it's $199" for ONE window. Make that make sense...? read more

Great service, I had some concerns and they immediately got me in and fixed the problem. The Manager was very kind and friendly.

Getting my car tinted here was a very easy process. I thought it was going to take a long time but only took an hour. I booked in the morning and came in 30 mins later. Pricing was very affordable and the manager acknowledged the online pricing and did all my windows and windshield for $399. The customer service was nice and understanding I did notice some things could have been done better like alignment of the tents to my window was off and the cutting was jagged. I mean it's a brand new Tesla so I wanted it to look very sleek and clean. I had to come back 2 times for issues the 3rd time I called and they allowed me to take it to another location. I will say that the technician Chris didn't get annoyed with me, he was very nice and acknowledged the differences that I pointed out and redid 3 of my windows. However, it was another technician that said very loudly to the manager that "she wants it perfect". & yes you're right, if I'm giving you my hard earned money, I want your work to meet my standards. I do believe the technicians especially the rude one was very young and a beginner and didn't care much about his work and how it looked. He needs more practice and years of experience. His customer service was no good. However, The office space is very clean and just a quick walk to visit stores in alameda if you don't feel like waiting around. My initial impression was that it was an easy process but being that I had to come back hella times and even a different location to make sure it was done correctly, I wouldn't send anyone to the alameda location. read more

I got my car tinted here not even an hour ago I got in to leave and the back windshield was already bubbling. Once I got home, there were so many bubbles on the back windows and the front windshield. I paid 600 dollars for a poorly done job, the person doing my consultation was very nice however, their service for tinting cars was bad. Front windshield is very blurry, I can't see nothing unless I get up hella close to it. This is just unacceptable, I paid 600 dollars and expected it to be a good ass job not a very poorly done job. DO NOT GO HERE!!!!!! read more

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Amazing work I found them online and called the alameda location I was serviced 30 minutes after my call the service was fast and easy and affordable ! I will be back for my front windshield and to get a car wrapped please try them they are very good at what they do thanks so much new car whose this lol read more

Poor experience with customer service despite great tint quality: I brought my wife's Corolla in for a tint job that was supposed to be part of Jet Black Tint's Labor Day special: $179 for five windows and a visor strip. I had confirmed this over the phone and even had notes in my account showing I qualified. Despite that, my brother was charged about $205 at the time of service. I followed up multiple times with Jet Black Tint and was eventually directed to Katie, who confirmed over the phone that I should send in the warranty paperwork so she could process the refund. I emailed the paperwork immediately (on a Thursday), and she told me I'd hear back in three business days. Unfortunately, I never heard back. I followed up several times by email and by phone. She even promised a call back within 30 minutes. Nothing. I have now waited well past the deadline with zero follow-up. The actual tint job came out looking great, which is why I am not giving a 1-star rating. But the lack of accountability and follow-through from the business side has been extremely disappointing. I just wanted what I was promised and had documented proof of, but was ignored after payment. Not how you treat loyal customers. read more

Great work Marwen got me in and out fast good work ! Would come back again highly recommend

I purchased a new car, and with that, I wanted to find the best possible tinting service. I was skeptical of going to local "street tint shops" and was looking for the best possible job and outcome. I chose Jet Black Tint and glass because I thought it was a company that I could rely on. I purchased the top tier tinting service of over $500. Leading up to the appointment, they were great about communicating the time, place and confirmation. Upon arrival for my appointment, everything seemed to go as planned. I was called to come pick up the car as it was "ready "and this is where the disappointments started. When we arrived, our car was not indeed ready. We were presented our car and it was covered in overspray and splatter from the tinting process. There were gaps on several windows where the tint was applied. Obviously there was no quality control to deliver the finished product. I complained, and they recognized that the tint was applied improperly and offered redo it, which took another hour. There were two young men who were the technicians in the back, blasting trap music and obviously didn't seem concerned with the outcome of the job. In short, I was delivered a messy incomplete car. It seemed no one took the time to inspect the work prior to delivering it to the customer, everything was very sloppy and unprofessional. I expected way more with paying for the top tier tint. Go somewhere else where some people actually care and there is some quality control on the delivered product. read more

Jet Black Tint - Gaps in window - Car Window Tinting Near Me - Alameda, California

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Paid upfront, was told my car was "ready," and showed up to find the tint full of bubbles. Not small imperfections, noticeable, all over, like it was rushed or done without care. What's worse is they had no issue charging me before even completing the work, which already felt off. When I pointed it out, the response was dismissive instead of taking accountability. If you're going to run a shop, at least stand behind the quality of your work and take accountability when you mess up. This felt unprofessional from start to finish. Would not recommend at all. read more

Good review I came in and my car was ready in 30 minutes by jeremy, he tinted my car. He the Best 10/10 recommend

lemme say this aint a bad spot at all if yall want ur windows tinted for a great price and fast time. went in at 4 did all windows including front windshield in an hour and not sure but pretty sure one guy did it all. no gaps nothing. so just come here if ur local and looking for a tint job read more

I went to JetBlack based on recommendations but unfortunately I didn't have a great experience. I dropped off my car at 9am today and I was told it would be $250. However, I was charged $260 + tax. They told me it would take 2 hours so I walked around for 3 hours. Came back at 12pm and the guy told me that the technician had an emergency. Wasted 3 hours of my time. They should've called me earlier so I can reschedule for another time. read more

This is my second car and second location of jet black tint that i have been too. They are a little slow so be patient with them but they guarantee their work and their work is good. They have a Groupon special that i use. The only reason i gave them a 4 instead of 5 stars is because you used to be able to get any visibility for the deal, now it stops at 25%. I need 5% for my headaches so i had to pay extra the second time around read more

Very quick and simple process, great outcome! Tints look amazing and i can already tell the difference in the heat while inside, Thanks for doing a great job quick and easy read more

Got my car tinted here everything went well, the only thing is that they didn't properly cover my dashboard when applying the windshield tint and it got some cables wet which caused my car to not turn on (it's an electric car) for it to be as pricey as it was I would assume they take the precautions necessary to prevent any water damage to electric cars. read more

Unfortunately, I have to come back and leave a negative review. Don't get me wrong the customer service from Jacob was excellent... but the quality of work is just BAD. Followed instructions to not roll down window for 3-5 days. Now I have air bubbles on every window. Will be contacting to see if warranty was included with the promotion deal. It's funny because I went to the Richmond location for my previous car and it was flawless and did not have any issues for 3 years until I sold it. read more

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Frustrating experience despite decent tint results I came to Jet Black Tint for their Labor Day promotion: $179 for five windows and a visor strip. I scheduled the appointment after confirming over the phone that I qualified, and even saw notes in the system confirming the deal. But when I showed up, I was charged around $205 and the discount was never applied. My family followed up multiple times and was eventually directed to someone named Katie who said she could process the refund if we sent over the warranty paperwork. That was done immediately. She promised to get back to us within three business days, but never did. Since then, we've reached out by phone and email and have been repeatedly ignored. Even after she promised a callback in 30 minutes, nothing happened. We've now waited well beyond the timeframe she gave us. The actual tint job looked good, and I'm not here to discredit the installers themselves. But the lack of follow-through, poor customer service, and broken promises leave a really bad taste in my mouth. I wanted to support a local shop, but this kind of experience makes it hard to recommend them. read more

I regret not shopping around before coming here. I came here because of the 2nd car free tint if you upgrade to ceramic. But their communication, terms and conditions are deceptive. 1. Was told I would get the same tint material for the 2nd car when I brought the first car. When I brought in the 2nd car I confirmed with them that I would get the same material. Unfortunately, I did not check the receipt until I got home and noticed the wrong material was circled. 2. 2nd car cost me an additional $400 dollars because of "fine-print" in the terms and conditions I suggest shopping around before you come here and compare pricing and double check the receipts. I ended up paying $1300 for 2 cars and didnt get what I paid for and dont trust them to remove the existing tint without damaging the defrost lines. read more

Jet Black Tint - First car tint - Car Window Tinting Near Me - Alameda, California

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Great service and they did a great job on my Subaru. I got their tint special for back windows. I would highly recommend.

Excellent attention to detail . Helped me choose the right tints on all my many mini van windows . I would return to tint all future cars . read more

Install was last week so tint has had time to set, and I've been using the windows again for a few days now. Car looks great and is noticeably cooler inside. Very happy! Mike and the crew at Jet Black did a great job tinting my Sienna. Every car I've owned gets after-market tint, and over the years I've dealt with shops of every ability. These guys are legit with skilled installers and top quality products. If you've never had your ride tinted here's some tips: Don't: - Choose metallic tint; it's garbage. - Spend less than $100; you get what you pay for. - Be in a rush; give them time to do the job right. - Use your windows for 4-5 days after they're tinted; duh. Do: - Choose high quality ceramic tint; best or second best available. Focus on heat rejection and UV blocking. - Appreciate your investment; cheap and fast looks cheap and fast. Spending $250 today looks just as good in 3-5 years. read more

Jet Black Tint - Car Window Tinting Near Me - Alameda, California

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Got the "limited time" offer of $69 buy one get one free. Ater I bought it, I was told that in order to get the "free" second car tint I had to upgrade to the $250 option. Was told no refunds. Stuck with the $69 tint, I scheduled an appointment at the Alameda location. Was told my appointment was at 9 am. I checked the hours but saw that they didn't open until 10 am, but after confirming my appointment time with the scheduler I assumed they would be open. They weren't. At 9:50 once a worker got in, they told me I wasn't on the schedule but they'd take care of me first. Got my car in around 10:15. Took about 45 minutes. The job wasn't bad, but you can tell you got what you paid for. Tint covering wasn't fully covering the windows and cut to size, slight bubbling that wasn't noticeable in the sun, and the tint isn't very dark. Overall, not worth it even at a discount. read more

I spend a lot of time in my truck as I'm in construction, and generally working from a laptop since I supervise. My truck is old, the AC isn't the best so I needed tints. Came to Jet black and Mike took care of me. A few things to make note of. They do great work but it's a busy shop. Fully expect that if they say 10 min it can be 15 min. However, Mike will take care of you. The value is good, the price is right and coming in knowing its 2 guys grinding - you will be understanding that they are doing there best 100% of the time. Happy with my tints and I can't wait to use my truck in the field now. read more

Jet Black Tint - Car Window Tinting Near Me - Alameda, California

They make that $100 deal right no matter what. I had a few bubbles in mine the next day, so I took it back and a more experienced crew replaced all of it to perfection. 4 windows. No extra charge. Thanks guys! read more

I cannot recommend, wasted a lot of time and effort for the poor quality of their installation. I came back for the 3rd time because of bubble and i am disappointed, paid a lot of money for low quality installation. All windows have bubbles. Not worth it. read more

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Overall decent experience. Pricing was different from what I was quoted over the phone and I was irritated they didn't tell me beforehand that there was a charge to use my card. So tack on an extra $25 I wasn't happy about since I had cash and only noticed after the receipt printed. Also a random $8 charge that didn't match the original subtotal from the invoice 2 major red flags. Turnaround time was faster than expected so that was a plus but when I picked up my car I noticed an orange peel looking substance left behind on my trunk when he backed out my car. Instead of taking it off he just told me to wash my car granted it needed to be washed but that doesn't mean leave a sticky film on my paint and it was a lot. Hopefully I can use my windows before 5 days which is another inconvenience but hey that might just be standard! Will update after 5 days after service should be completed but my car looks good nonetheless. Have to return next day for repairs because my passenger side is misaligned they missed about 3 inches not happy about that! Now I'm wishing would have been patient and waited for my original appointment with another company. As I only came to this business because I wanted to get in before leaving town for the weekend but now I have to spend my morning getting my passenger window fixed! Do your research and believe the reviews. Pretty accurate! read more

Moe is such a great guy! And to hear how he started as a tech and is now working the office is amazing. He was really kind and helpful in talking me through the service, even showing me examples on his own car so I can get a better understanding of what I should choose. job looks perfect read more

Jet Black Tint - Car Window Tinting Near Me - Alameda, California

I had hoped that my next post would be about great customer service, but it isn't. When I had my car detailed, which I posted and boasted about, I had also been charged for $500 for Paint protection film that was not scheduled, started or done because I was only there for tinting my windows. I had expressed interest in doing it at a later time. I decided not to do it and have yet to see the money refunded to my card. I tried for the past two weeks to reach someone at the main number (888) 385-1504, but they could not resolve the issue since there is no corporate office. They did give me the number to the local establishment which did not return my calls. I finally took a day off from work to visit the location and talk to Altaee on February 8th to discuss the reimbursement. He had said it wouldn't be a problem I just need to have my receipt and the paperwork. Today, February 10th, Altaee tells me they can only refund me 50% because they had every intention of doing the job! I was confused at the audacity. How am I going to pay $250 for good intentions? You didn't touch my car, start the job or even have it on your schedule. As a matter of fact, I have not been to your location since the day you tinted my car. Instead of having a satisfied customer you have me filing small claims paperwork to get my money back plus reimbursement for the days I've taken off to deal with this and court cost. I think accountability is just as important as praise especially when it comes to good business practices. read more

Jet Black Tint is amazing, my car looks so good. I'm very pleased with my results. Taha was so professional and helpful. He even put sticky notes on my doors to remind me not to roll them down for a few days. I really appreciated that because I am someone who forgets things, so the sticky notes really helped. Thank you so much for the amazing service and the nice tint. This is usually hard to find both good customer service and great quality. So I definitely recommend anyone to come and try this place. read more

Jet Black Tint - Tinted car - Car Window Tinting Near Me - Alameda, California

Came in to redo my tint, staff were great and courteous. Redid 3 windows and it was done under an hour. Amazing.

I had a great experience getting my Chevy bolt windows tinted. We took advantage of one of their summer specials which included a free ceramic upgrade. Installation went smooth and only took a couple of hours. It's been a couple of months and windows are still looking excellent. Very happy with the installation quality and price! read more

Nour did an amazing job with my tint. Great customer service and did exactly what I was looking for. Place also has lifetime warranty which is great. Thanks again! read more

Jet Black Tint - Car Window Tinting Near Me - Alameda, California

I'm giving it a five stars because of the understanding, we had many problems with my car but at the end of the day, they did me right and took good care of my car with a good front windshield tint, big thanks to moman, and noorn read more

Jet Black Tint - Car - Car Window Tinting Near Me - Alameda, California

Had my car window tinted and it came out amazing! Recommend this place & ask for Mike! read more

I got my windows tinted a week ago and I was noticing a couple defects including clear lines on my windshield, and a purple hue and some bubbles on the passenger side and driver side windows. I scheduled a check up at jet black tint hayward they found the issues and replaced all tints. Drive the extra mile for good quality at Hayward. read more