Quick Service. Friendly and worth making two new car keys. Locked out of my car. I didn't need to…read morewait long at all.

Have always got me out of a jamb. Pardon the pun!…read moreReliable, fair, friendly service. Wish they were open Saturday.

THE best locksmiths I have ever gad. Very prompt, professional, and polite. Not only that but the…read moreyoung man knew what he was doing! Fantastic, will never call anyone else!!!

Simply called trying to ask if they cut keys for a 2008 range for since mine had detached from my…read morefob. The person who answered the called was rude as f*ck. he asked the year make and model in which I told him a 2008 Range Rover Supercharged. Then he proceeds to say "that still doesn't tell me anything" like wtf?? that legit just told you everything. He just pissed me off quick, didn't get a chance to experience the great service I heard about with this place. unfortunately I won't be recommending them to anyone. Poor customer service. If you felt like I wasn't giving you the info you wanted just respectfully let me know what you want.

Yieftumbo came out to help us with a lockout when no one else in the area was able to.read more

Called late at night after getting locked out of my car in a remote area. They came right away,…read morewere super quick, incredibly friendly and helpful (gave me some extra knowledge/recommendations about my key!), and VERY affordable. Never going to any other locksmith in Des Moines again!

Excellent Service! I have used ShaunLock on many different occasions over the past few years. I…read morehave had them re-key locks, open my car when I was locked out and make keys for me. They have been on time, worked hard and extremely fast. ShaunLock is an excellent choice for Lock Service!

Excellent service. I needed a lock replaced on a garage door and they sent someone out the same…read moreday. Brad came out and got me into my garage again. He did have to come back the next day to replace the lock as he didn't have the right lock with him (very, very old garage door - no key to fit the lock). This wasn't an inconvenience as I could now get into my garage. Brad came out the next morning and got the new lock on the door very quickly. Brad was helpful, friendly, and efficient. It was truly great service. I highly recommend Shaunlock for anyone needing a locksmith.

Incredible company, saved me so much money. Within a few hours of calling them, they had solved my…read moreissues and I had access to my car again! I am so thankful for them.

Needed a key made for my car. Jason was fast and a lot cheaper then the dealership. Very fast and…read moreefficient.

I needed a 50-year old dial combination safe opened. After calling a few places that advertised…read moresafe cracking, I finally found Strauss/SEI and they said they could do the job. A few days after dropping off the safe, the gentleman I was working with, Dan, said he had tracked down the company that bought out the original manufacturer, and they could get me the combination if I jumped through a few minor hoops and sent them a form (and some cash!). I got the combination a few days later and went to Strauss to try it out. At least 4 of us tried to get it open, to no avail, but it was great that Dan hunted down this option and offered it up. So, we had to go back to the safe-cracking route. It took a few days for the technician to get to my safe and another one, but he was able to get it open. They don't open the door, just get the lock to release the mechanism and have you come in to get it. I picked up the safe and got my items out. Dan was even nice enough to help me with disposal options for the now unusable safe. Pricing was very reasonable, and service was excellent. Highly recommended!

I called because I needed help getting into my locked vehicle. The person I spoke with it said…read morewould be 30-45 munites. I did not hear back and called again after and hour and a half of waiting And the new person I spoke with had no idea about the status of the technician Sent to help me. I went ahead and called a different company And finally heard back from Strauss 2 and half hours after the initial call

Have you ever had the problem of installing a new entry door only for the deadbolt not to work…read moreproperly? Well, here I am with a situation to call the installer or call someone that could give me reliable service. The reviews for Des Moines Lock Service seemed great -- in calling -- the gentleman was pleasant and quickly scheduled me for same day service--which in today's day and age is amazing--the service call rate seemed reasonable. As soon as the work is completed I will let you know of my overall satisfaction.

I have been using Des Moines Lock for around 20 years at this point. They are by far the best…read morelocksmiths in the whole city. Zack is such a nice guy. I do not have one bad thing to say. The prices are also very reasonable. They do a great, quality job.

I made an appointment to get a key copied. The service was beyond great and although the process…read morewas only half successful (thru no fault of the locksmith, stupid chipped keys.) I only wish he was closer to me as I would for sure give him more business. Truly a pleasure to do business with such an honest, competent young man. Thanks again!

This is a wonderful service. Called and was able to get keys and programming for my vehicle by next…read moremorning. He was prompt professional and most important substantially less than a dealership. The quaility is top notch. Will do business again!