My wife and I went to this location in Broomfield, CO today looking for some advice on a different…read moredog food as our 14 year old Westie seems to have developed a possible allergy to chicken (per our vet) and turning his nose up to what we were feeding him. We went to the checkout lane to ask for help and Maren immediately called for someone to cover her cash register so she could help us (she has a cat with a similar issue). Maren was full of information and showed compassion about our dog's issue. She gave us some options that so far it seems to be working as he is eating good! Thanks Maren!!

The groomers refused to groom my dog because she had a mat on her stomach. They said it was too…read morerisky to groom her. If they can't handle that, then I probably wouldn't trust them with your dog.

I took my dog to this location (he's very experienced with being groomed and is trained) he has…read moremultiple cut marks on his bloody paws and his nails are cut far too short and split He also has a cut on his nose. Upon arrival the groomer put their leash around his neck and started choking my perfectly still dog I thought he was just coughing at first until I grabbed the leash around his neck and had to yank him free while still in her hand. Again my dog is very well trained and while he was being choked he was not moving at all that should have been my first red flag to take him and leave . The groomer was Kaylina H

What a horrible experience at this place. I brought my dog in to be groomed as he has been groomed…read moremany times before. At the expected time they did not call me so I called to check in on him. I was told he was "being difficult" so they needed to give him a break. This has never happened before, but I totally supported that idea. When he was finally ready, I went to pick him up and decided ahead of time that I would give a $20 tip since they had to no doubt spent extra time with him and it sounded like a very kind thing to do to give him a little break. I was greeted at the door with, "he peed all over the door. " I wasn't quite sure what to do at that point. I wasn't sure if I was to clean up after Reggie or give them extra money or?? Clearly letting him out during the five hours that he was there was not on their radar . Also, I quite expected somebody to say, " oh this is what happened", or "this is why he needed a break", but nobody said anything. I laid the $20 on the counter and said, "well this is for the groomer" who I'm pretty sure was Lindsay but not one single person acknowledged me. On top of all this they also nicked him and nobody said anything about that. It's pretty pricey to get your dog groomed here and I think the fact that there is not 1 ounce of customer service was really sad. Unfortunately I won't be going back there, and I also have five friends who have five friends. I hope this place can get their act together because clearly no one had any life skills.

If you want to throw money away for a grooming service a fourth grader could've done better, this…read moreis your place! I wanted a bath, nail trimming and grinding service on my five month old puppy. I come back to pick up a slightly damp dog with nails that were hardly cut and not grinded. I was told "your dog didn't like the sound of the blow dryer, so they didn't really have the chance to finish that" and "your dog was scared of the grinder, so we only cut them, and may have nicked one of the nails, but it wasn't too bad." The whole reason I went somewhere "professional" was so these things would be completed, that's what I was planning to pay for. Go literally anywhere else :)

Purchased a betta fish for 5 year old daughter with all the bells and whistles recommended by…read morestaff, tank, filter, water conditioner, gravel, live plants, food etc. $90.00 and 6 hours later and the fish was dead, despite following all the directions. We took it back and got a replacement free of charge. It was dead again within 4 hours. We brought water in for staff to test and were told it should have been fine. Two employees acknowledged that they get betta fish returns all the time. I'm starting to believe they get bad batches that are sickly or already ill. Most of the ones on the shelf seemed lethargic and motionless. I asked an employee if I could purchase a few goldfish for 29 cents each. She asked what size tank i had to which i said a 5 gallon. She stated goldfish need a 20 gallon tank because they can live 15 years and grow larger. I informed her that we hoped they would live a week or so, then she said "sorry we can't sell them to you". I reminded her people buy live goldfish to feed other fish, in fact that's what the entire species is for and why they are listed for 29 cents. She began to ramble on about how majestic they are. We left empty handed and have a tank set up valued at about $80, also empty. Then I had to explain to my 5 year old why they wouldn't sell us a fish. It's their right to refuse business, i cant really fault them for that. Here's my issue; they wanted me to have a 20 gallon tank valued at about $100 for a 30 cent goldfish, yet they have about 200 goldfish swimming around a 20 gallon tank, even with carcasses sank at the bottom of it due to overcrowding. Who's to say how much space 1 goldfish needs? What's the consensus? And who are they to tell me such things when they have betta fish sitting in a single cup of water? Seems a little contradictory. We've been in Petsmart 3 times in 48 hours, what a waste. #avoid

I am beyond disappointed with my recent experience here. I took my dog in for a full groom, and…read moreabout 2.5 hours into the appointment, I received a call saying he was overly nervous and had explosive diarrhea, so they asked me to pick him up and said we could finish at a later date. When I arrived, I was horrified. His groom was left completely unfinished--stray hairs everywhere, his tail and head untouched, making him look completely uneven. To make matters worse, he was so distressed that he continued to have diarrhea, even with blood, for the rest of the day. I understand that grooming can be stressful for some dogs, but the way this situation was handled was unacceptable. If my dog was that anxious, I should have been informed earlier, and he should never have been left in such an unfinished, unprofessional state. Now, I have to find another groomer just to fix this mess. I would not recommend this place to anyone who expects a professional, compassionate grooming experience for their pet.

Finally DONE! Worn out with the attitude of the staff at the grooming salon and the worst cuts…read moreever!!! The manager of the store is intimidating and has lied about contacting me. I tried the Westminster location and they are GREAT!!! So happy with my havanese groom today.

This was the best adoption experience! You can walk in and feel how much the staff care about those…read morein their care. They have pictures up of who was adopted during the week, and there are so many! We took our beautiful Selena home and even got a book of coupons for supplies! The staff was so sweet even just saying goodbye to her! they had some WiFi issues but it did nothing but make a fun experience joking around with them. Such a great experience an highly recommend if you are looking to adopt!

I loved this petsmart and the Banfield inside! It was my first time bringing my dog in without any…read moreestablished vet care and this was just a quick checkup. The vet made me feel so happy about my pets care and gave me so much info. The vet tech was the kindest and most knowledgeable. She put me at ease with any of my worries and was sooo friendly. They made me feel like a million bucks as well as my pup. I was hesitating over coming to a Banfield because they had bad PR in the past and it seemed to corporate, but this team really met my needs and made me feel good about my dogs care. I will definitely be returning with my little Ziggy. The only thing they could work on is front desk being more welcoming and approachable.

Great service! Staff always make a great experience for my four legged baby when we visit the…read morestore. My pup loves the treats at the register!

Super friendly staff. A good selection. Onsite groomer. Location has covered free and onsite…read moreparking.

Erie Animal Hospital provided wonderful care to our large, reactive, fearful dog without…read moretraumatizing him in the process. They listened to our concerns and addressed them. They were unfailingly gentle and kind and our guy was able to get his annual care all at a once without knowing anything about it. Highly recommend!!!

Our family brought all of our cats and dogs to Erie Animal Hospital over the years and had received…read moreamazing service. The staff is kind and attentive and truly care about animals. I highly recommend!

I am so glad that I put my two year old Aussie in training with BlackPaw. Prior to his board and…read moretrain he started having reactions to dogs, people, my horse...after training he is so much better adjusted and I have tools to help in any situation. Before training, walking my pup was stressful. He was pulling on me so badly that it made walks stressful. Now, his heel and sit stay make walks so enjoyable! Thank you for helping Oslo and I. Life is just a little more enjoyable now after his board and train!

Our 2-year old Stella had impulse control and leash reactivity issues due to anxiety and fear…read more Taking her to places like an outdoor coffee shop or Home Depot was so frustrating because she couldn't control her excitement and we couldn't control her. So, we just stopped taking her. And, after a very bad reaction to a dog on our walk, where she redirected on me, I would get scared any time we saw a dog when we were out walking and did my best to just avoid dogs altogether. We finally decided we couldn't fix Stella on our own and we decided to take her to Black Paw Dog Training. The training we ALL received has changed our lives! Since her graduation, we have enjoyed Saturday pack walks with other graduates and Stella has done great, walking side by side with other dogs, passing dogs out on the trail and staying in a perfect heel. I never thought it could be possible. She plays ball in a neighborhood park and has perfect recall. And our walks and ball playing in the neighborhood are totally different. She can pass dogs on the trail and just walk on by without losing her mind. And taking her with us to stores is now a fun outing. No more whining. No more pulling. Just a well-behaved pup. Bernadette and Cecilia have opened up a whole new world for us that we never thought was possible. We cannot thank Black Paw Dog Training or recommend them highly enough.

Loving, caring, and very professional training for dogs. Michelle has a wonderful touch with dogs…read moreand is totally force-free -- kind, gentle, positive -- no yelling, leash-snapping, punishments of any kind! It's amazing! She has worked with my foster chihuahua who has horrible anxiety issues on leash when other dogs are around. She's taught little Jessie so much -- and me too because it's not just about the dog -- the person MUST be involved and willing to work too! I highly recommend Michelle at QuestHaven!

Love this store and their hard philosophies in single use plastic , cat kibble and ethically/…read moresustainably sourced food and treats!

The Happy Beast is the best natural pet food and treat supplier in Boulder county! They recently…read morestarted to make their own treats from humanely raised animals. It's great to see a business putting everything that would generally go to waste to use! Their raw food selection is amazing as well. Highly recommend everyone stop by and check them out.