Our beautiful dog Dakoda got her cut and beauty treatment. Kacey was highly recommended and was TOP…read moreNOTCH !!!! My dog has anxiety and she was working so well with her , she would break with her and love on her . Thanks again Kacey The Bakers

My wife and I went to this location in Broomfield, CO today looking for some advice on a different…read moredog food as our 14 year old Westie seems to have developed a possible allergy to chicken (per our vet) and turning his nose up to what we were feeding him. We went to the checkout lane to ask for help and Maren immediately called for someone to cover her cash register so she could help us (she has a cat with a similar issue). Maren was full of information and showed compassion about our dog's issue. She gave us some options that so far it seems to be working as he is eating good! Thanks Maren!!

My very anxious, traumatized dog got groomed here a number of times. Each time, she would be there…read morefor up to six hours. I learned from a past PetSmart groomer that the dogs spend most of their times in cages, especially the scared ones. Whenever my dog got anxious or reactive, she was put in a cage. This is completely unfair because she is anxious- that doesn't mean she shouldn't get the same care as "typical" dogs. My dog would leave exhausted and seemingly depressed the rest of the day after I picked her up. Lastly, for all the appointments she had there, they were charging me with a "special needs care fee" without telling me or allowing me to see the receipt. This was an extra $15 or $20 that I did not know about. The groomer (a non-licensed veterinary professional) told me my dog needs stronger medication if she's going to keep coming there. My dog now does mobile grooming where she is never in a cage, is treated normally and leaves in a good mood. I do not recommend this grooming place at all. If you love your dog, find someplace else.

I took my dog to this location (he's very experienced with being groomed and is trained) he has…read moremultiple cut marks on his bloody paws and his nails are cut far too short and split He also has a cut on his nose. Upon arrival the groomer put their leash around his neck and started choking my perfectly still dog I thought he was just coughing at first until I grabbed the leash around his neck and had to yank him free while still in her hand. Again my dog is very well trained and while he was being choked he was not moving at all that should have been my first red flag to take him and leave . The groomer was Kaylina H

If you want to throw money away for a grooming service a fourth grader could've done better, this…read moreis your place! I wanted a bath, nail trimming and grinding service on my five month old puppy. I come back to pick up a slightly damp dog with nails that were hardly cut and not grinded. I was told "your dog didn't like the sound of the blow dryer, so they didn't really have the chance to finish that" and "your dog was scared of the grinder, so we only cut them, and may have nicked one of the nails, but it wasn't too bad." The whole reason I went somewhere "professional" was so these things would be completed, that's what I was planning to pay for. Go literally anywhere else :)

Purchased a betta fish for 5 year old daughter with all the bells and whistles recommended by…read morestaff, tank, filter, water conditioner, gravel, live plants, food etc. $90.00 and 6 hours later and the fish was dead, despite following all the directions. We took it back and got a replacement free of charge. It was dead again within 4 hours. We brought water in for staff to test and were told it should have been fine. Two employees acknowledged that they get betta fish returns all the time. I'm starting to believe they get bad batches that are sickly or already ill. Most of the ones on the shelf seemed lethargic and motionless. I asked an employee if I could purchase a few goldfish for 29 cents each. She asked what size tank i had to which i said a 5 gallon. She stated goldfish need a 20 gallon tank because they can live 15 years and grow larger. I informed her that we hoped they would live a week or so, then she said "sorry we can't sell them to you". I reminded her people buy live goldfish to feed other fish, in fact that's what the entire species is for and why they are listed for 29 cents. She began to ramble on about how majestic they are. We left empty handed and have a tank set up valued at about $80, also empty. Then I had to explain to my 5 year old why they wouldn't sell us a fish. It's their right to refuse business, i cant really fault them for that. Here's my issue; they wanted me to have a 20 gallon tank valued at about $100 for a 30 cent goldfish, yet they have about 200 goldfish swimming around a 20 gallon tank, even with carcasses sank at the bottom of it due to overcrowding. Who's to say how much space 1 goldfish needs? What's the consensus? And who are they to tell me such things when they have betta fish sitting in a single cup of water? Seems a little contradictory. We've been in Petsmart 3 times in 48 hours, what a waste. #avoid

Happy the dog food I need was in stock but the betta fish in cups were among worst I've ever seen…read moreanywhere. Many floating or dead, dark cloudy water, etc. Appalling and heartbreaking.

I am beyond disappointed with my recent experience here. I took my dog in for a full groom, and…read moreabout 2.5 hours into the appointment, I received a call saying he was overly nervous and had explosive diarrhea, so they asked me to pick him up and said we could finish at a later date. When I arrived, I was horrified. His groom was left completely unfinished--stray hairs everywhere, his tail and head untouched, making him look completely uneven. To make matters worse, he was so distressed that he continued to have diarrhea, even with blood, for the rest of the day. I understand that grooming can be stressful for some dogs, but the way this situation was handled was unacceptable. If my dog was that anxious, I should have been informed earlier, and he should never have been left in such an unfinished, unprofessional state. Now, I have to find another groomer just to fix this mess. I would not recommend this place to anyone who expects a professional, compassionate grooming experience for their pet.

This was the best adoption experience! You can walk in and feel how much the staff care about those…read morein their care. They have pictures up of who was adopted during the week, and there are so many! We took our beautiful Selena home and even got a book of coupons for supplies! The staff was so sweet even just saying goodbye to her! they had some WiFi issues but it did nothing but make a fun experience joking around with them. Such a great experience an highly recommend if you are looking to adopt!

I loved this petsmart and the Banfield inside! It was my first time bringing my dog in without any…read moreestablished vet care and this was just a quick checkup. The vet made me feel so happy about my pets care and gave me so much info. The vet tech was the kindest and most knowledgeable. She put me at ease with any of my worries and was sooo friendly. They made me feel like a million bucks as well as my pup. I was hesitating over coming to a Banfield because they had bad PR in the past and it seemed to corporate, but this team really met my needs and made me feel good about my dogs care. I will definitely be returning with my little Ziggy. The only thing they could work on is front desk being more welcoming and approachable.

Very nice people. Enjoyed their store and the advice. I would go back. Easy to find store.read more

Great service! Staff always make a great experience for my four legged baby when we visit the…read morestore. My pup loves the treats at the register!

Erie Animal Hospital provided wonderful care to our large, reactive, fearful dog without…read moretraumatizing him in the process. They listened to our concerns and addressed them. They were unfailingly gentle and kind and our guy was able to get his annual care all at a once without knowing anything about it. Highly recommend!!!

Our family brought all of our cats and dogs to Erie Animal Hospital over the years and had received…read moreamazing service. The staff is kind and attentive and truly care about animals. I highly recommend!

I am so glad that I put my two year old Aussie in training with BlackPaw. Prior to his board and…read moretrain he started having reactions to dogs, people, my horse...after training he is so much better adjusted and I have tools to help in any situation. Before training, walking my pup was stressful. He was pulling on me so badly that it made walks stressful. Now, his heel and sit stay make walks so enjoyable! Thank you for helping Oslo and I. Life is just a little more enjoyable now after his board and train!

Our 2-year old Stella had impulse control and leash reactivity issues due to anxiety and fear…read more Taking her to places like an outdoor coffee shop or Home Depot was so frustrating because she couldn't control her excitement and we couldn't control her. So, we just stopped taking her. And, after a very bad reaction to a dog on our walk, where she redirected on me, I would get scared any time we saw a dog when we were out walking and did my best to just avoid dogs altogether. We finally decided we couldn't fix Stella on our own and we decided to take her to Black Paw Dog Training. The training we ALL received has changed our lives! Since her graduation, we have enjoyed Saturday pack walks with other graduates and Stella has done great, walking side by side with other dogs, passing dogs out on the trail and staying in a perfect heel. I never thought it could be possible. She plays ball in a neighborhood park and has perfect recall. And our walks and ball playing in the neighborhood are totally different. She can pass dogs on the trail and just walk on by without losing her mind. And taking her with us to stores is now a fun outing. No more whining. No more pulling. Just a well-behaved pup. Bernadette and Cecilia have opened up a whole new world for us that we never thought was possible. We cannot thank Black Paw Dog Training or recommend them highly enough.

Loving, caring, and very professional training for dogs. Michelle has a wonderful touch with dogs…read moreand is totally force-free -- kind, gentle, positive -- no yelling, leash-snapping, punishments of any kind! It's amazing! She has worked with my foster chihuahua who has horrible anxiety issues on leash when other dogs are around. She's taught little Jessie so much -- and me too because it's not just about the dog -- the person MUST be involved and willing to work too! I highly recommend Michelle at QuestHaven!

Love this store and their hard philosophies in single use plastic , cat kibble and ethically/…read moresustainably sourced food and treats!

***WARNING*** IF YOU HAVE RABBITS AS PETS DON'T GO INTO THIS STORE!!!…read more After shopping at this store for a while I will never go back. Sunday 4/30/23, I stopped in to buy food for my cats and dogs. As I walked back to grab dog food I noticed an end cap that was filled with rabbit body parts. Whole Rabbit heads without the skin and fur. Rabbit feet with fur, in multiple colors. I understand people like to feed their dogs and cats canned or freeze dried rabbit for food. I get that, but when a store displays whole body parts of the 3rd most popular pet in the United States it's disgusting. I told the woman at the counter, you guys should not sell stuff like this. She said "well, the dogs do like them". Really? I wanted to say, then why don't you find cat heads and paws to sell as well. Or maybe add some dog bones in as well. I know dogs love any bones that have been cooked. Dogs don't fucking care what kind of animal bones they're eating. Have some fucking compassion for people that have pets in addition to dogs and cats! Now that I have read some of their reviews and see how they have treated people with disabilities or customer services issues in general I am not surprised at this at all.