This moving company is horrible... They will rummage through boxes of yours that are already sealed…read morethey will steal items from you they will break your belongings and they're not insured so they will not replace your belongings

Omar and his team were awesome! I was super stressed about my move and he came in and helped beyond…read morewhat I would have imagined. They were quick, thorough and didn't leave until the job was complete. He even came back for items he wasn't able to complete on the first visit (due to me needing to end sooner). I will definitely keep Certified Moving Pros as my go to for moving services and will recommend to anyone I know.

Very satisfied with EliteWay for my move in Cary. Another moving company backed out last minute and…read morewithin 1 hour of contacting EliteWay they were at my home loading boxes. I can't recommend these guys enough. Quality work and super friendly at a fair price. Thanks guys!

The movers were nice, easy to schedule with, and the price was decent as they didnt charge extra…read morefor a truck. Unfortunately, I'm seeing scrapes and scratches on my stuff as I unpack. I mentioned I had hardwood floors ahead of time, but they got a few scrapes and scuffs I had to buff out. All in all, the job was done on time, and the price was reasonable.

We contacted Lewis to do our moving from Durham to Holly Ridge. The day of the move we got a call…read moresaying they were not left the keys by Uhaul, so they had to delay the move an hour or so. Then a mover of his didn't show up, another one didn't have a drivers license, and then Uhaul sold the truck out from under him because of lack of planning on their part. Lewis gave up trying to help and stopped returning calls. I would stay very, very, clear of this group as they are not reliable and we ended up getting our own truck. What's even funnier, Lewis couldn't find another truck to rent, but we did in less than 5 minutes. Don't bother with them.

ou and the team at future movers were absolutely amazing. I called him with very little notice to…read moremove my son from Raleigh to St. Louis and he was unbelievably responsive extremely fair from a cost perspective and just an absolute pleasure to deal with. He and his team arrived on time packed expeditiously Worked with us to establish a delivery time and everything on the delivery and was incredibly smooth. He unloaded quickly and set everything up exactly where we wanted it. The communications and courtesy were absolutely unmatched. This is the second time I've used Lou and his team and he continues to go over and a I would most highly recommend him for any move, big or small. He does a variety of other services as well and I would most highly recommend him for those too.

I called needing to schedule a move at the last minute. They responded quickly and said they had a…read moremove scheduled early in the day but could start my small job afterwards. I sent them the address and pictures of the project. They updated me via text on arrival times. I had most things staged and ready, they loaded methodically, had everything on the truck in just over an hour. Short drive to new location and unloaded without incident. Would use them again in the future.

We booked TNZ two weeks ago before our moving day, and Ezekiel is a quick respondor. We scheduled a…read morevideo call to estimate moving time, and this company provided the most reasonable fee we believed in the area. Since our original day was raining, Ezekiel helped us to rescheduled to the next day. We appreciated that change. On the moving day, Ezekiel and Carlton came late, we understood they had a job before us. The estimated time was 3-4hours, but we ended up having 7hours. They spent many time on packing our furniture carefully and we have many smaller stuff as well, so it took longer than we expected. We suggest to give a closer estimated time next time. They installed furniture quickly and we generally satisfied with their hard work. They should be one of the most affordable moving company in the area, so we would recommend to hire them if you have a small family moving job.

I had a great experience with Royalty moves back in February where they helped me back a trailer…read more So, when I was coming back to NC, i texted him on the Monday before the move and asked if he was able to meet at 3pm on Sunday to help unload the truck. He said he could. We confirmed the time. He did not ask for a deposit. All good I thought. Sunday rolls around and I text him at 1pm asking him to confirm the move in at 3pm. Silence. Sunday at 3pm rolls around. He's nowhere to be seen. I call at 3:15pm. No Answer. I call at 4pm no answer. I've been ghosted with a truck full of boxes with no help available. He calls back at 4:30pm. He says he can't make it that he sent his crew out. he then says that he can't do today. Then, he says that we never confirmed (lie). Then he said I never sent a deposit (he didn't request). Then he said, "why do you need to be aggressive here?" Well, I'm angry because i've a truck full of boxes, no help, i need to get the truck back and I need to work the next day. End result - I unloaded the truck by myself. And, hence, this 1-star review.

Preface to this review. I had used Yelp to get quotes on a move from Durham to Wilmington I…read moreinitially had quotes ranging in price by thousands of dollars. So I clarified my requirements and offered FaceTime/Skype appointments to provide visibility to the move. Royalty upped its original quote of $800 to $1,000 then $1,200 and said that he wanted a chance to see the beach and that he just bought his truck and was wanting to utilize it as much as possible. I bought his line and wanted to hire him. ... he wasn't the cheapest but I bought his 5 kids and new truck story .... And it is all a story Tony Douglas is the owner of Royalty Moves if that is truly a viable entity. Tony is right no matter how wrong the situation is. Or how wrong he has done you!! I should have acknowledged that my $600 deposit was a lost cause when 3 days after me sending him the money ( 50% of the quoted job) , he wrote to say that he needed another truck and the job would now be $2,000- not the agreed $1,200. When I told him, that he lost the job, he told me that he had a " no cancellation policy" and would not return my deposit of $600. Tony said he was just trying to do "right by me" and that he needed a second truck. He agreed to physically come to my house, which he did and acknowledged that his 1 truck would be sufficient. With 3 weeks before the move, it looked like this initial hiccup had been resolved The day before the move, I texted Tony to make sure we were all set for 7:00 am the next morning. 3 hours later he texted me back -"all set, but do you have blankets?" Okay.... The story goes from bad to awful from here Tony says his truck broke down and his blankets were in the truck, but no worries, he'd rent the truck and blankets and we were still on for 7:00 am the next morning. A few more texts from me, explaining that we had a lot of dominoes in play on the move starting on time, and Tony reassuring me that he was all set. I also started to get the feeling that Tony's truck wasn't just broken down, but impounded. The next morning, we woke up at 5:00 am , checked my phone and read a text from Tony- sent at 10:04 Pm - "Can you guys grab the truck for me in the morning and we start the job at like 9 I'm having a problem reserving the truck it has my number flagged connected to another customer I think this is the quickest fix for me to get you to get the truck first thing in the morning and we get the job done ". When we didn't reply because we were sleeping, he wrote: "Let me know first thing so we can get it squared away I DO NOT NEED TO CANCEL THE JOB I JUST NEED FOR YOU TO PICK YHE TRUCK UP YOU RENT A TRUCK AND WE CAN START THE JOB AROUND 9:00?" I called Tony once I read the texts in the morning and the saga became a fiasco. We asked for our money back, he said he didn't have a cancellation policy and that he'd find a way to get a truck. He ignored my calls and texts for a few more hours. Said we were just too much of a problem and stress and that by afternoon he could send our deposit back possibly but that he didn't have a cancellation policy. We actually did rent a truck from uhaul but Tony had been blacklisted and he couldn't be a registered driver on the truck So we said we couldn't proceed and he said -" so you're cancelling? " Tony told me I was bad blood and a nasty person and he had done everything possible to make the situation work. Tony is delusional in his perspective on reality. Beware of him It has taken me a few weeks post this encounter to calmly write this review. He was exhaustingly warped in his spin of reality. I highly recommend that YELP eliminate this company from future bids on move projects. He is not professional, nor courteous , and most importantly in a mover- he is not Reliable Do not use this company and I apologize for anyone who has been burnt by him in the 3 weeks that have past since our nightmare with him

This is the second time Craig and his team has helped us with a move and we couldn't be happier!…read more The professionalism of this company and the work that they do is honestly some of the best i've ever seen. They are punctual, fast, and reliable. I wouldn't recommend anyone else!

The movers were professional, flexible and helpful. My preparation & organization was less than…read moreperfect, but Craig, Jack, Emilio & DJ powered through and got the job done. Definitely recommended! 5 stars

Mine was a short notice in state move. This crew put it together competed with six other movers and…read morehandled the job with exceptional care. I rate them high on communication, work ethic and customer service.

The service was excellent. The workers were careful, professional, efficient, and polite. I would…read morehighly recommend them to anyone moving in the area. My furniture was properly wrapped and transported without any issues or damage. They were also very affordable. Initially, I struggled to find a company without a lot of negative reviews, which made the decision challenging. In the end, I chose Jones Helps U Move, and I'm very glad I did.

. After doing a virtual walk thru of everything I wanted to move, the sales rep gave me an…read moreestimated weight and a price of $5500 for the move and $1500-2000 to pack up my house. Told me if you want to save money pack as much of it as you can and we'll pack what's left. We packed up 90% of the house. There packers came to my house weeks later to finish and was there for 1.5 hours and charged me $850.00. After the move the price was $800 more than what was quoted to me because they said we were 3000# over the estimated weight price. I can see being off by 1000# but 3000#? When I contacted the "franchise manager" Chris of the Garner, NC office, he told me he would look into it. Waiting for his reply verbally never came. A week later I received an email from him basically saying " tough shit" and he charged my credit card. The balance of the move with the additional $800. What better way to get your business. They give you the cheapest quote and charge you a deposit then after the move is done they tell you your weight is more than they said it was. That goes for the packing portion also. If they would have packed my entire 2300 sq ft house how do they come up with $1500-2000 quote? It would have taken them at least 4 more hours to pack the whole house and would have been much more than quoted. These guys under quote there prices to get your business. When they do the job the price is considerably higher. Go with someone else. What is the purpose of a virtual walk thru when it means nothing to the final bill? I knew it was an estimated weight but being off 3000# is unacceptable.

My mother had to move out of her place that she lobbed at for 30 years. In Raleigh. The estimator,…read moreMike was really patient with our constant changes to the inventory list. The movers, Benjamin & Maliki, were on time, kind, and also patient with us. They wrapped everything very well & met me in Rhode Island a few days later. They were all really easy to work with and made this huge move much smoother for us. Thank you guys! Katie