Excellent doctor and surgeon plus super nice and helpful folks in the office! Always takes care of…read morerequests and questions promptly. Love them!

Maira at the front desk is always polite and has a great sense of humor. She makes check-in easy…read moreand honestly makes the visit better!

Writing this on behalf of my mom who broke her wrist last October and had to have two surgeries…read more Upon the initial break, when Kaiser wouldn't see her for weeks and she needed urgent surgery, Dr. Franko saw her immediately next day and scheduled a surgery before end of week. He is such a humble, down to earth doctor who explained everything thoroughly and put her mind at ease. He has amazing bedside manner and he listens to the patient with empathy. The surgery and recovery went smooth, I wholeheartedly recommend him. He provides the type of care that you just don't see with doctors these days. It is so rare to have such a caring surgeon.

I had a great experience with Dr. Franko and his team for my ultrasound-guided carpal tunnel…read moresurgery. I had seen Dr. Franko previously for three cortisone shots to help manage my carpal tunnel symptoms. While each shot gave temporary relief, the effects lasted shorter each time. That's when I inquired about a more long-term solution, the ultrasound-guided carpal tunnel release procedure. He's one of the few surgeons in the Bay Area offering this minimally invasive option, which has a much faster recovery time (1-2 weeks) compared to traditional open surgery (which can take months). After evaluating my case, he confirmed I was a good candidate -- it was a no-brainer from there. Dr. Franko is clearly confident and extremely skilled at what he does; I truly believe he's one of the best hand surgeons around. Leading up to the procedure, his assistant Anan was amazing -- incredibly responsive, organized, and supportive. He coordinated with my insurance, confirmed my out-of-pocket costs, and walked me through every detail pre- and post-op. On surgery day, Anan helped me get settled and then Dr. Franko and his staff took over. The procedure itself only took about 20 minutes. It required only local anesthesia, and I felt a bit of pressure (more like tugging), but zero pain and no discomfort. Dr. Franko's calm, confident demeanor put me completely at ease. Recovery was smooth -- I could do light tasks like wiping tables and holding small items by day 5 and returned to work (corporate job) within a week. Around a week and a half in, I could do most household chores, though things like opening jars or pushing heavy doors were still tough. By week 4, I had regained most of my strength and was back to lifting heavy weights at the gym. I did experience some lingering soreness due to scar tissue at the base of my palm, but have been working through that with Graston therapy and hand PT. Overall, I highly recommend Dr. Franko and his team. The surgery was a breeze, recovery was fast, and the incision is tiny (under 1 cm and barely noticeable). If you're dealing with carpal tunnel and are considering your options, definitely consult with Dr. Franko -- you'll be in the best hands.

My wife had ulnar nerve relocation surgeries on both arms. Carpal tunnel both hands. Trigger…read morefinger release on one hand. He also removed a blood clot in her wrist. He was able to do three surgeries on each arm during the same day. This means her recovery was much shorter than recovering from 6 separate surgeries. Dr Stein is meticulous. He dictates notes to the computer while you are in the room. We really like that because we get to hear what his exact thoughts are. He is very efficient in that he does all of the orders for procedures and gets the ball rolling very quickly. He is very personable and enjoyable to be around. His staff is the best! They get things moving before we even walk out of the room. We have never had to wait more than 10 minutes to see him. My neighbor also had the same surgeries from Dr Stein about 10 years ago. She highly recommended him to us. There were specialists that were closer, but we wanted the best and I think we got it!

I had thumb reconstruction 8 months ago by Dr.Stein. I ended up with CRPS ( complex regional pain…read moresyndrome). This developed within 2 months after cast/ brace removal.I had a lot of pain , swelling, skin looked much different than my other hand.It MAY have developed as he essentially wants wrist and part of hand immobilized 2 months, and or possibly he hit a nerve.These 2 possibilities are mentioned in literature .His staff is good but he is an unkind man , with only the ability to talk AT you not with you. His displayed minimal care or concern for symptoms that developed from the surgery.Time to retire doctor ? Reviews matter- I admit I never looked at them before agreeing to surgery.Only after , when his attitude and style was evident did I look at reviews- I urge anyone considering surgery to slowly check reviews and decide if this MD would be who you want to perform surgery on you.

Responsive staff, easy to book follow ups, hand seems to be healing according to descriptions by…read moresurgeon and staff. Surgeon was initially careful to suggest postponing surgery until my condition was interfering with activities of life, which gave me confidence that he was more concerned with my welfare than revenue for his practice.

Unfortunately, my experience with Dr. Andrew Stein here has not been a pleasant one. I also worked…read morein the healthcare industry and would like to have compassion for other healthcare workers, but this doctor is definitely not a people person. Due to both arms and my right elbow injury, his diagnosis was that it was due to my bone structure and genetic makeup. This was new to me since I had never heard that before. I am a larger guy, I don't use my hands and arms for strenuous work, healthy, and work out 3x/week with an experienced coach--nothing out of the ordinary. Working with thousands of people in healthcare and other fields, we come across many different ailments, injuries, and stories. At first, I took it as new education and considered that perhaps my DNA structure and genetics were contributing to my injury and pain. I mentioned this to colleagues, other doctors at work, and experienced professionals, and they said they had never heard of this before. While not completely ruled out, it was unusual. 3rd visit: After receiving my MRIs and X-rays, I showed up for my appointment and waited close to 2 hours, which is excessive considering it was scheduled. When I was called in, Dr. Stein did not greet me and instead commented about having to skip his lunch break due to a busy day. I understand demanding schedules, but there was no acknowledgment that patients are also taking time out of their lives--missing work, managing responsibilities, and traveling to appointments. A simple courtesy call from staff to let me know he was running behind would have gone a long way. Yet, I remained calm and open-minded. When I went in, I asked if he could check my other arm, as I had started experiencing soreness. He immediately dismissed it, saying nothing would show up and did not examine it. Within a week, that same arm developed increased pain and numbness, despite avoiding heavy use and refraining from working out. I've met many professionals like Dr. Stein, and it was clear that his level of expertise contributes to an ego that comes across as dismissive. He appeared rushed and condescending during all visits. When I had a few additional questions to better understand the procedure he said he only had limited time to answer. After waiting over 2 hours, I would expect at least 15 minutes of clear communication before a procedure that carries risks. I understand his practice is a business, but business also requires trust, communication, and respect. Patients want to feel confident in the person operating on them. Comments he made about preferring certain insurance because they paid more were unprofessional. Regardless, he may not get paid as much as other insurance companies, but he's going to get a paid a large sum for the surgery. While I believe he has the technical ability to perform surgery, I am not comfortable with someone who is rushed and potentially distracted. If appointments are rushed, it raises concern about the level of care during procedures. And he may even rush through the surgery to get to another appointment or procedure, which leaves more room for error. The reality is doctors cannot guarantee outcomes, but they are responsible for proper care, communication, and follow-up. Once you sign surgical paperwork, you waive many rights--even in cases of error. If there were stronger accountability systems, I believe Dr. Andrew Stein would treat others with more respect. I am aware there are legal avenues if something goes wrong, but I would prefer not to be in that position due to lack of accountability or care. His staff appeared disengaged and under pressure. I've worked in environments where teams create a welcoming atmosphere--this did not feel like one. The way he spoke to his staff suggested stress and tension. It seems like a 50/50 chance of a smooth and full recovery without complications from him and his staff. After reading additional reviews, my experience seems consistent with others, which validated my instincts to seek another surgeon who felt more respectful. *To previous and future patients: trust your observations and instincts. If Andrew Stein feels like the right fit, he may help you. If not, you have options. Sometimes going a little further for the right provider makes all the difference. Appreciate everyone who has shared their honest experiences.

One of the BEST Orthopedic Surgeon!! I was in a Collision accident while working. I fractured my…read moremiddle finger and needed surgery. I was referred to Dr. Safanda and his team! It was beyond my expectations and I have had an amazing and wonderful experience with Dr. Safanda and his team. Joyce took care of everything from setting up my appointment, getting picked up from my home and being dropped off home after my surgery. Above and beyond! THANK YOU Dr. Safanda and Joyce!!

I recently broke my hand and Dr. Safanda was the best in getting me back to where I needed to be…read more He put a cast on right away then after the cast game me a brace and PT so I could get back to doing things I loved. All of the staff is amazing as well! Joyce at the front desk is an angel and goes above and beyond for patients! I couldn't recommend this establishment enough!

I have had to visit 3-4 physiotherapy clinics in the past and they've been usually good. However,…read moremy experience with Pacific Orthopaedic & Sports was far superior to any of the others. The entire team there is so friendly and committed to their work - you can clearly see it in their great attitudes. Kevin was my primary Physio and Julio and Kevin aided him very nicely. I also had a few sessions with France - and she's super! France has a knack to uncover root causes and how to overcome them. Kevin and France set me up with a a good set of exercises and routines that got my achy shoulder back into shape. The surgeon who recommended PT for me was amazed at the rapid improvement in just a couple of months of PT and told me that I no longer needed the surgery that would otherwise be needed. So a huge THANKS to France, the Kevins, Julio and a couple others whose names I didnt catch. Maria from the front desk made making appointments so easy - including via text - and did a great job of reminding me of upcoming sessions. Highly recommend this team for any physio needs!

On my last 3 sessions of therapy with France, i am pleased & appreciated the way she treated a…read morepatient. She cares, compassionate & she over see if I'm doing right my therapy when she turns me to her assistant. Very satisfied with her massage on my pinched nerve diagnosis. Thank you France, you're the best.

Dr. Hughes is hands down the best sports medicine doctor I've ever worked with. Over the years he's…read morehelped me through multiple injuries -- from knee surgery to stem cell and platelet-rich plasma treatments -- always with precision, skill, and a clear focus on long-term recovery. He has an exceptional ability to pinpoint issues, explain treatment options in plain language, and tailor care for the best possible outcome. You always feel like you're in capable hands, whether it's a complex procedure or ongoing rehab. If you need a sports medicine specialist who combines top-tier expertise with genuine care for his patients, Dr. Hughes is the one you want in your corner.

This business is still threatening me. This is not okay at all - but folks please take note: this…read moreis really bad customer service. Just because someone tells their experience and it's not a glowing review doesn't mean you should get threatened and harassed now by the owner to remove reviews.

I was a patient at Alameda Physical to address injuries I received from a car accident, and was…read morevery satisfied with the treatment and service I received. I would address my accolades specifically to Jimmy, my PT. He was smart, knowledgeable, and adjusted my treatment plan based on my progress, and his rehab plan and treatment helped me, and now I am 100% recoverd. Jimmy is also a good listener, humble, and a nice guy. Should the need arise, I would not hesitate to come see him again.

Jimmy is the GOAT of ACL recovery…read more If you're a basketball player in your 30s and you blow your ACL, the first thing that goes through your head is, "Is this it for me?" I was in that exact spot after surgery, but Jimmy didn't just get me walking again he got me back on the court. What makes Jimmy different is that he doesn't use a "one size fits all" PT manual. He actually reached out and worked directly with my surgeon to build a regimen that suited my specific body and my specific goal of playing basketball again. The sessions were high energy and he tailored everything to the mechanics of the game. In addition to your standard ACL recover routine we did other activities I've never seen at other clinics: Rebound Drills: Literally doing explosive rebounding drills off the office wall to rebuild my jumping confidence. The Sticky Note Test: He had me snatching sticky notes off the ceiling to work on my vertical and reach. Lockdown Defense: To test my lateral quickness, he had me defending one of the clinic assistants in live drills. He knows that recovery is 50% physical and 50% mental. By the time I finished my sessions, I wasn't just healed I actually felt like an athlete again. If you are injured and want to play again, this is the place.

I have been having issues with me arm for four months, doctor martin barely listened to me, he…read morebarely even looked at my arm, his phone rang during our consult and shortly after he stood up and slowly made his way to the door to leave while telling me to just wait it out. I left feeling very unheard and disappointed.

Dr. Martin has offered amazing personal care for our family. My family has been to Dr. Martin for…read moremultiple injuries over the last 10 years. He and his staff have always gone above and beyond to offer us care and comfort . We have seen him for knee, shoulder and hand injuries. His honesty and direct approach are refreshing in today's day of medicine. He has also given us great recommendations when necessary. Our children have had multiple sports related injuries and he is the first one we contact.

The best in this part of California! I had Thrree surgeries,…read morefour proceedures, and years of friendship. You can't ask for more. My wife too, has had several of her surgeries done bu Dr Potteroff. Always the best treatment !

Dr Pottorff and his staff are professionals!He is an excellent Doctor. He performed knee surgery on…read moreme over twenty years ago and I went to see him for a work related injury in August. I will always recommend him as one of the best orthopedic surgeons. Thank you Dr Pottorff and staff, you're the best.