I had an outstanding experience with Dr. Joseph Cheng and his entire team. From the moment you walk through the door, his staff is kind, welcoming, helpful, and extremely professional. Throughout the entire process, I was always greeted with a smile and genuinely appreciated the exceptional level of care and customer service they provided. Dr. Cheng is an awesome doctor. My knee surgery went extremely well, and I was able to recover and get back to normal. Just as importantly, he was empathetic, supportive, and patient throughout the entire process. He always took the time to answer my questions, explain what to expect, and support me through my recovery. I couldn't be happier with the results or the care I received. Dr. Cheng and his entire team are outstanding, and I highly recommend them to anyone needing orthopedic care or knee surgery. read more

He did my minuscus mess knee, painless, quick recovery, best outcome. I wish he'd done my hand. I went to a Harvard trained doctor for my hand and it was a mess. I wouldn't mind him doing my other knee and rotator cuff shoulder, but he says I don't need it at least not yet. He's one of the few doctors that I trust, one of those that you want to go with you wherever you go. read more

Excellent doctor and surgeon plus super nice and helpful folks in the office! Always takes care of requests and questions promptly. Love them! read more

Maira at the front desk is always polite and has a great sense of humor. She makes check-in easy and honestly makes the visit better!

Trusted for excellent results and clear communication with patients. Thank you , Dr. Cheng!

I highly recommend Dr. Cheng based on my personal experiences! Dr. Cheng performed full hip replacements on both of my hips one hip dating back to 2013 and most recent the other hip this year. Dr. Cheng was very informative of the pre-op, surgery, and post op, which I felt very comfortable throughout the entire process! If you are looking for an orthopedic surgeon, Dr. Cheng would be the person to go see! Thank you again Dr. Cheng for getting me back on my feet read more

Dr. Cheng is an elite surgeon. He is a super Doctor. He's extremely kind, compasionate, considerate and profoundly skilled in his practice. Dr. Cheng is the highest caliber human being. I can't say enough good about this man. Thank you Dr. Cheng... thank you. read more

The care itself was good when I had it, but since the new year they have not answered any calls and have not returned my messages.

Dr Cheng, is an awesome doctor. He operated two knee replacement surgeries for my mother, one in Dec. 2020 and the second one was in Mar.2021. Both surgeries changed my mother's life. She can finally walk, and sleep comfortably after over 20 years of pain. She is the happiest that I've ever seen in years, keep in mind she is in her 70's Dr Cheng and his staff are great, friendly, respectful, and passionate of what they do. Their hard work to get my mother to where she is at is a blessing and we are thankful to it everyday Thank you so much read more

Don't see Dr. Cheng if on Medi-Cal. In early 2016, Dr. Cheng gas-lit me into thinking that the symptoms of my ACL graft failure were due to not doing physical therapy well. Six years later, I have severe osteoarthritis because the issue was dismissed. My very brief appointment was one of the quicker knee assessments I've had (anyone who's accurately diagnosed my ACL/meniscus issues before and since took more time). *Somehow* he decided my ACL was stable and he did a McMurray test (only 75% negative predictive value) to determine my meniscus was fine. I've never reported pain on any knee test in which subjective pain was an indicator, it's like years of injury have desensitized me. He made it sound like the issue was weak muscles and that my knee wasn't worth imagery until improved muscular performance ruled that out as an issue. But I had told him the ongoing inflammation in my knee made it hard for me to progress in the physical therapy exercises I was doing (the visit was 16 months after the ACL surgery), and it had been bad since 3-4 months after the surgery. (I later learned that ACL graft is weakest 2-4 months after surgery. Now, I'm pretty sure that's when I stretched it out to failure.) I did thoroughly dedicate myself to exercises after the appointment. My knee did grow less inflamed, but that's because muscle, not the ligament or cartilage, was stabilizing the knee. When it was occasionally unstable, I thought of how I wasn't good enough at some exercises (in retrospect, probably because my lax ACL, torn meniscus, and clumsiness prevented great form). In 2021, osteoarthritis symptoms arose and I finally saw another doctor, who diagnosed my longstanding problems. My second ACL surgery showed bone rubbing on bone. Because the cartilage has been shredded by years of high activity with no ACL support, it can be painful to walk, I have to change careers, and I'm looking at a partial knee replacement before the age of 40. This could have been prevented if Dr. Cheng had thoroughly listened, taken more time with more tests, okayed an MRI, and/or not shown himself to be a patronizing, gaslighting guy who wanted to make a Medi-Cal appointment as quick as possible. read more

I was referred to Dr. Cheng for sudden debilitating back/leg pain in early 2020 - I could not walk or sit, and as a person in my mid-30s with two young children and a physically demanding teaching job this was crushing. I could only lie in bed, and it had been weeks. He took X-Rays (but no MRI) and told me surgery was not an option. He prescribed steroids which helped me walk again, but I lost significant function in my leg. The following year I switched to Stanford Orthopedic care, and my herniated disc (visible on an MRI) was immediately diagnosed. I had a discectomy and my pain has been completely resolved, but my function may never fully return because it was so long after the original injury. I'm writing to hopefully help people who may be in a similar boat - if you feel dissatisfied with Dr. Cheng's care, PLEASE get another opinion as soon as possible. read more

First review? Really? I was referred to Dr. Cheng because my GP, the other Dr. Cheng (his sister, apparently), thought I should see a specialist for my badly sprained ankle. Over the course of a month, I made two visits here and just got the all-clear at today's appointment. The front office staff is really nice and they made special accommodations for my first visit. I was miserable and needed something in my situation to change so I could be more comfortable and be able to function at work and home. They kept the office open a little later than usual and fit me in their schedule. Dr. Cheng checked out my x-rays, tested my range of motion, asked about pain, and made his diagnosis. Afterwards, he listened to my concerns and needs, and offered possible solutions. Unlike other doctors I have seen in the past, he didn't make me feel rushed and really wanted to understand my situation. It felt like we were a team tackling my stubborn sprained ankle. In the end, he fitted me for a walking cast and set me up for a plan that helped me go from crutches + walking cast, to one crutch + walking cast, to just the walking cast. Although most of my recovery should be attributed to my physical therapist, Dr. Cheng was an instrumental player in getting me the walking cast that allowed me to return to work and be more productive around the house until I was well enough to put more force on my ankle. He's very personable and took an immediate interest in what I was doing with my life. I'm young and it was almost like he wanted to take on a parental role -- encouraging me to pursue an MD. He's a very chatty guy that will talk your ear off, but he really does care! Overall, I was happy with my experience and would like to thank him and his office staff! read more

I have been seeing Dr. Cheng since 2009, he is a really good surgeon who is always going above and beyond to do the right thing..! I saw him Today and I wanted to share the wonderful things About Dr. Cheng. How even though after long surgeries and long days he greets you with a family friendly smile. He Asks about your family remembers who they are and how important they are to you and sincerely cares about you as a person first. I know he has helped thousands of people including athletes and professonals with their knees and shoulders and other joints but when he's with you treating you he has your best honest intrest at heart and in hand. The honesty is the single most appreciated thing I have experienced with the good Doctor. Also, he has very nice staff who work hard and I've come to rely on them every month. So get yourselve over and see Dr. Cheng first before you see or use any other doctor, truely you'll see. So this comes with my highest regards that I recommend to you Dr. Joseph Cheng. read more

I had a work related injury in 2017 that stopped me dead in my tracks. I had played sports all my life and never had any injuries. MRI's and Xrays on my shoulder only showed inflammation. In 2018 the first doctor I worked with said she was going to shave the collarbone to make room for the inflammation. While in surgery, she discovered 2 tears in my rotator cuff, which were repaired. After the process was complete, I was still having pain, instability, and range issues. Every time I saw the doctor and expressed my issues about the shoulder, she said nothing was medically wrong and it was all in my head. So I went back to work, full duty, at a very labor intensive job. I wasn't able to use my right arm the same in any aspect of my life. The pain got worse and worse. In 2022, I was referred to Dr. Cheng. From the moment he examined me, I knew I was in the right place. He listened to me. That was always the hardest part about getting care. We had hoped all issues where because of scar tissue build up, but after surgery, Dr. Cheng informed me I had a Bankart repair. I'm now a year out since surgery, back at a job I love, and fully able to play with my kids again! There's no way I could ever thank Dr. Cheng enough! He gave me my life back! I am forever in his debt! read more

Dr.Chang for me is one of the best in the bay area. I have been with many other doctors and never received the welcoming dr. Chang gives. I highly recommend to anyone looking for a Medical Doctor. He has done 5 surgies on me and all of them have be successful operations. Thank you for everything Dr.Chang. Sincerly Jesus Alvarez read more

My wife and I have been patients of Doctor J. Cheng for many years now. He has performed Rotator Cuff surgery on me. And knee replacement on my wife. Both surgeries were and are highly successful. And we couldn't have found a better surgeon than Dr. Cheng. He is the kind of Dr. you could trust with anyone in your family. His philosophy is never to rush into surgery. But having it as a last result when all other remedies no longer address the patients needs. His staff are super efficient and concerned with the patients health and well being. You would be hard pressed finding a better crew to take care of your medical issues. It is always a kick being in conversation with Dr. Cheng. The man has a great sense of humor. And an undivided commitment to his patients. Plus he is bilingual in Spanish and Mandarin. So if you are looking for THAT surgeon. Look no further, this is the man that exemplifies the meaning of Doctor. read more

Very good Doctor and staff. Highly recommend his services. He fixed my elbow and my knee!

He is the best! Love going to see him. He's very professional but also makes you feel like a friend. Had my knee worked on back in early 2000s. read more

Dr. Joseph Cheng is one of a kind. He listens well and explains so that you understand what is going on with your body. I have been going to him for more than 10 years, and he always starts out wanting to know about what's going on with me. He truly cares about his patients and wants what is best for them. His staff is efficient, outstanding, very kind and caring, much like the person who hired them. If I could give him 10 stars, I would; 5 stars just doesn't do him justice. read more

About 4 yrs ago I had Dr Cheng surgically repair a torn bicep tendon and then last year he surgically repaired 3 seperate tears in my pectoral muscle/shoulder and did an absolute wonderful job! I would highly recommend him and his awesome staff to anyone who needs similar surgeries. Thank you Dr Cheng for everything you've done!! Sincerely, Louie Brandt read more

Visited on oct 14 '15 The doctor may be good but watch out for the inefficient office management: 1. They overbook appointments for a doctor that spends most of his time at the Operating Room. *** I SHOWED UP 5 MINS BEFORE MY APPT TIME BUT STILL HAD TO WAIT 1.5 HOURS, BEFORE I WALKED OUT, NOT SEEING DR CHENG. AND THEY CHARGED MY CREDIT CARD FOR THE VISIT !! *** 2. Their computer system is always broken -- I got charged even if I walked out after waiting for 1.5 hours and no sight of Dr Cheng. No refund, no receipt/proof of my refundable payment, no appointment reschedule could be made onsite. 3. My credit card got charged for this visit -- with no doctor in sight/no treatment. ** Advice to office staff (and probably dr cheng as a manager): Update your patients in the waiting room about any delays or long waits and offer to re-schedule. You are wasting precious work hours of your patients! There is nothing wrong with being nice to patients who lose their patience and wages for the long wait!! IMHO: At the rate he is seeing patients that day (on/off the hospital), I wasn't sure if I could get proper treatment given the many patient conditions he is hearing. read more

To date, I've had two shoulder surgeries and numerous consults (other body parts) with Dr. Cheng. In the 3-4 years that I've been a patient in his office, I've suffered through a very complicated medical history (unrelated to Dr. Cheng's treatment). Despite the fact that other physicians have turned me away due to my complex medical history, Dr. Cheng has helped me through every diagnosis in a professional and caring manner. First thing a perspective patient should know about Dr. Cheng is that he will always be truthful and thorough. He wants you to understand what's happening with your body and he takes the time to tell you. Secondly, he's not the type of physician to throw pills at your injury. Most physicians/surgeons I've seen want to rush me to surgery or put me on meds. I promise that he will not schedule unnecessary surgeries or over-medicate you. Third, he'll let you know what you should reasonably expect from treatment. I love this because I've had surgeons tell me that my knees/shoulders would feel great post-op only to find that I've increased the likelihood of worsening arthritis or other issues. In summary, Dr. Cheng comes highly recommended by me and the friends that I've referred to him. read more

I was seriously injured at work several years ago , was lucky to be referred to Dr Cheng , workers comp fought my case the whole way yet Dr Cheng continued to treat me and do the needed surgeries , he is an amazingly talented surgeon who truly cares about his patients and actually builds friendships with them ,he has done 3 surgeries on me and all turned out great , he is not only a great surgeon but he is the type of doctor who takes the time to really get to know his patients needs , he listens , my thanks to Dr Cheng and Staff read more

So this doctor is definitely as good as advertised. Dr. Cheng is very understanding and nice. He goes about his work smoothly and quickly. I was actually referred to him by his sister Christi Cheng M.D., who also happens to be a great doctor as well, and I have not been disappointed. I have been more than pleased to be a patient of Dr. Joseph Cheng. He's the kind of doctor that everyone needs and I mean that from the bottom of my heart. read more

I visited Dr. Cheng twice in January and February of 2016. I had knee replacements on both knees; but had problem with the left knee. I wanted to get a second opinion and was referred to Dr. Cheng. He checked my bone scan and X-Ray, he also asked for a blood test. At the most recent visit, he told me my knee may have some irritation but nothing to worry about. He released me on that day February 12, 2016. I was concerned about long-term use of Celebrex, a nonsteroidal anti-infammatory drug for pain relief. He told me to gradually reduce its use. Dr. Cheng is very personable, very kind. I am glad to have chosen him to get a second opinion. read more

Dr. Cheng did meniscus work on both my knees and reconstructed my right shoulder several years ago. I have recommended him to a number of people I know over a period of time. His skill and personality are priceless. If you need work on your knee or shoulder do yourself a favor and go see him. David D. read more

Dr Cheng operated on my left knee for a torn meniscus November 2012 and did an excellent job. Now 3 months later I have no pain and my knee seems to be working as it should. I strongly recommend Dr Cheng for his professionalism and the staff at his surgery where the operation was performed I had recently moved to the Bay area, hurt my knee and was in a lot of pain when I walked. I had checked out a couple of other local Dr's and either I did not feel comfortable with them or they were not in my medical plan I already had the results of a MRI on my knee and my neighbor who is an attorney recommended that I go see Dr Cheng as he had an excellent reputation around her office. I called his office to make my 1st appointment to see him on the Monday, he saw me a day later and operated on me on the Friday of the same week. During the consultation leading up to the surgery I found him to be very personable, he asked the right questions and I believed him to be very decisive. He made me feel very comfortable and I just felt he was going to do a good job for me. On the day of the surgery the nursing staff at the San Leandro hospital were really great. They told me what and why they were sticking needles in me in preparation for the surgery and answered all my questions. The surgery went real well and because I am really a big wus I asked for the strongest pain pills in case I was going to be in a world of pain that night during the healing process. I got home, followed my instructions given to me by the nurse, iced my knee on a regular basis and was amazed that I HAD NO PAIN WHAT SO EVER and did not need to take any pain killers. During the healing time I was really scared that I was going to mess the surgery up if I put pressure on my knee. So for a couple of days I was really really careful how I supported the knee when I walked anywhere. My follow up meeting with Dr Cheng went well and he told me what I could and could not do. Initially I was off work for a couple of weeks, I then returned to work working just 4 hours per day for a month. During this time I still experienced no pain Now a couple of months later my knee is working as it should again. I am still nervous and favor it slightly by not pushing my luck by say running a marathon yet. Good job Dr Cheng..................... read more

I originally met Dr. Cheng and his incredibly welcoming staff in 2014, prior to undergoing two successful shoulder surgeries. The first in 2015, the second in 2016. Dr. Cheng is hands down one of the best surgeons in the Bay Area. Not only is he an incredible doctor, but he is a professional who takes the time to be a real person and get to know his patients needs, pains, worries and fears, listening to not only the good but the bad as well. He is exceptionally supportive, caring and gifted. He is honest and guided me through the entire process, always putting my best interest first. Dr. Cheng is supported by amazingly talented team who have always gone the extra mile. Whether assisting with setting up appointments, surgeries, physical therapy, traveling to the surgical center, follow ups and much more, they were spot on, professional and supportive. Each time I leave Dr. Cheng's office. They give me the confidence that I'm in the best of hands and on the road to recovery. I'm truly blessed and beyond thankful for Dr. Cheng and his team. There is no way I'll ever be able to repay them for all they've done and continue to do. read more

I went to Dr Cheng with a complicated broken ankle. Dr Cheng was always very busy and never took the time to tell me what to do and what not to do. He was always runing late. I am a 60 year old woman who fractured 3 bones in my right ankle. My left leg was injured as a child so i could not get around very easily. Dr Cheng operated on my ankle, put in a lot of hardware and sent me home a couple of hours later. I had to figure out how to get into my house, up the stairs. My next visit he looked at my wound and it was wide open and wet from something draining, he gave me antibiotics. Somehow I reinjured the ankle and was operated on again. I am not sure what he did during that operation. But he referred me to another doctor. I ended up with a staff infection in the bones of the ankle. So When all is said and done it will be close to 10 or more months before I walk. I will need one more operation to fuse the ankle. The problem I have with Dr. Cheng is being a 60 year old woman he should have took the time to talk to me on how to take care of the injury. Or had one of his receptionist talk to me. I do not feel I was taken care of, and I am suffering the consequences still. He was always talking about his next patient, or the fact he was late for a speech he had to make. Never did we have a conversation about me, with a bad left leg and a severly broken right ankle. read more

I just had medial meniscus (knee) surgery done by Dr. Cheng in May. Fast, friendly and flawless process; start to finish. Day of surgery process was super slick and effective. From registration to discharge; 3.5 hours, his surgery center was like a finely oiled machine. Results have been pretty amazing. First off; I had no pain afterwards. I kept waiting for the surgery meds to wear off and to have to take pain pills. Pain never kicked in. I never took the pain pills I was prescribed. I only took Ibuprofen afterwards because I (and my wife) knew that ibuprofen helps to reduce swelling, which I needed to do after surgery. I was on two crutches for two days, one crutch for one day, off the crutches and hopping about on day four, and on day seven I returned the crutches to Dr. Cheng's office. The obvious and painful symptoms of my torn meniscus are gone. Its now been four weeks, and just like Dr. Cheng promised, I've been able to (slowly) start running again. My only concern is that I still get some clicking noises in my knee when I'm just walking around. Hopeful that those will soon go away, or at least not get any worse. Dr. Cheng and his team are great, I can only hope you have the same great experience with him and his surgical team that I did. read more

I have been a patient of Dr. Cheng since 1999. I don't know where my first review went but I am here to write another as they deleted my first one I wrote in 2000. Dr. Cheng did my shoulder surgery and I could not have asked for better results. The care you receive from not only Dr. Cheng himself but his staff is such a refreshing change from many other Doctors offices. I am now seeing him for a hip problem I have been having and am sure that he will come through with flying colors with that too. I totally recommend him one of the best Ortho's in the Bay Area!!! Thanks for all the help Dr. Cheng. read more

Best decision I ever made. After years of bad shoulder pain I turned to Dr. Cheng and soon will be without pain. So thankful.

Dr Joseph Cheng came highly recommended by SL Hospital due to a serious fall and knee injury. He has treated my husband in the past and he was very happy with Dr Cheng. I was able to see him almost immediately and they even opened early during lunch to fit in my last minute appointment. Dr Joseph Cheng was a pleasure from the start. Friendly, caring and a good listener. My recovery has been slow due to the extent of my injuries but Dr Cheng has been there for me when I needed him. Great, friendly staff and that's always a plus. read more

I would like to start with when I found Dr. Cheng I had a hard time walking. That was 5 years ago and 3 knee surgeries ago. Now I am back to work and living my live again that I never thought I could. I can't tell you that I am pain free or I don't have issue, because I do. What I can say is, I was using a cane to walk when I met Dr. Cheng and now I am walking on my own. He has the best bedside manners and never gives up on you. I thought at times that there would be no way I would ever be able to work at my job again and I am. It is all because of the wonderful work of Dr. Cheng. Let me tell you about the fantastic ladies that work in his office. They are always able to fulfill any need that you need. They make you feel that you are important and special. If there is something you need done, they will go out of their way to get the task at hand done for you. I want to thank everyone very much for everything they have done for me. I would refer EVERYONE to Dr. Cheng. read more