this place is terrible. I ordered Hot Dogs and mustard and onion sauce. The hot dogs came and the other items didn't. I've emailed numerous times and they refuse to get back to me. Just a terrible company! read more

Worst online purchase *ever*. We placed a large order for taylor's ham to be delivered to california. I tracked the shipment & stayed home from work that day to receive the shipment. Nothing was packaged properly- there were just two small ice packs in each box without any insulation, and all of the meat was completely warm. I reached out to the company multiple times to ask for a refund or new shipment. They haven't responded to anything... even worse, I made the purchase through paypal and they keep closing the case in the seller's favor. Just know if you purchase from here, and they don't package the order properly for delivery, you'll be out all the money you paid. Complete waste of $150. read more

we have been eating pork roll for many years, always could find it in stop and shop, but they don't carry it anymore so for Christmas my husband ordered it, what a disappointment..the texture was all wrong and very dry,, my husband got a very nice lady at the shipping department that tried to make it better, we sent back 2 out of the 3 logs and got 3 logs as replacement, they were from the same batchsame expiration date, guess our days of ordering Hersey pork roll are over read more

Placed an order to be sent to Eastern Washington state. The product was shipped FedEx 3 day. It was sent COLD with ice packs. It was delayed by FedEx, received less than room temperature. It was returned and my account credited back. HOWEVER when the receiver called customer service, he was told the products (pork roll and hot dogs) would be fine. The person(s) he (and a later call I made) spoke with seemed to dismiss our concerns about pork products being off refrigeration for who knows how long, I would only recommend this company for VERY local orders and deliveries. read more

I ordered a 6lb roll which cost over $60 after shipping. I was very disappointed upon receipt of the package. It had some small ice packs in the box with it. By the time the package arrived to Texas, the meat was just barely below room temperature. I emailed the company but received no response. I was so excited about being able to get this Jersey staple delivered to me, but it turns out that I just wasted $60. read more

I called Jersey Pork Roll today and spoke with Kate. She provided wonderful customer support -- so helpful and so friendly. With how I was treated from this first phone call, I can tell they truly value their customers and would highly recommend this company! Excited to try their products! read more

Jersey Pork Roll was my first--and now my only--choice to have Taylor Pork Roll shipped 3,000 miles across the country to me. Not only did the product arrive as expected, it was even more delicious than I could have imagined after my wife and I haven't had it in so long. Kate is a gem and dealing with her for customer service was AMAZING. read more

First and foremost,the customer service (owner) handled all needs and questions very thoroughly and satisfying Absolutely love The Jersey Pork Roll!!! My Mom is from Belmar, New Jersey, we could have talked all day Very, kind, generous and genuine people to work with, need more people in customer service to be this kind.. Love the product, love the company!!!!! Becky Hoffman.. read more

my order of Sabrett dogs..kraut and mustard were received quickly!! Im glad I found this site.....would you consider also having Sabrett burgers ...hotdog rolls?! read more

Kate, Was able to get us a well missed treat from where my wife and I grew up. She was a great problem solver and made sure to help with our unique situation being in the middle of the country. My wife got a late Christmas surprise but we now have Taylor Pork Roll for the year and we both couldn't be happier! read more

can someone please tell me why 1 star is the lowest you can give? i should have an option for ZERO stars. this place is the worst. forget about customer service. its non existent. just read some reviews on yelp or google. the way they respond to negative reviews is bush league. this place is dirty and i would not recommend ordering from there. my buddy got some of the pork roll and i made the mistake of eating it. it was a terrible idea, i was sick for days. nostalgia is great and all but id prefer not to get sick just to remember a pork roll egg and cheese sandwich. do not order from here! read more

Ordered Taylor Ham on December 12th, plenty of time before Christmas. It wasn't shipped until the 20th, obviously cutting it close. Has since been lost in the mail and not delivered. Customer service is not helpful at all (and didn't respond to two emails). No refund, no replacement package. Don't order from here unless you're willing to lose your money from a company that doesn't take care of a customer that never received their purchase. read more

I've moved to Arizona 2 years ago from NJ. I have been ordering Taylor Ham or pork roll every Christmas since I got here. I order anywhere from 18 packs and more. NEVER A PROBLEM. Comes shipped in protective boxes with ice packs. Never ruined. The customer service is excellent. I wish to thank the employees at Jersey Pork a Roll for the outstanding work and courteous demeanor. Happy 2020. read more

Worst experience. Was told after it arrived two days late and looked brown and tasted bad that it was fine. Also was told because I picked post office delivery and not air, it was my fault. Woman hung up on me and was rude. Will never patronize them again and you shouldn't either. What has happened to good customer service and a company taking pride in their products. Bad bad experience! read more

My mother in law ordered my wife and I a log of porkroll on a Monday, knowing it was two day shipping, notifying us, they "attempted" delivery Saturday, didn't come, finally got it a week later, Monday, now and it is warm and no longer good to eat. They claim no responsibility with postal or shipping. Complete waste of money and food. No help at all. read more

I have long been looking for a place to buy some quality pork roll in the South and Jersey Pork Roll delivered!! The website was very easy to use, the prices were great, and the shipping was extremely convenient. I had previous been hesitant about ordering food via mail delivery but they quickly put that to rest. Pork roll showed up still nice and cold and packaged nicely too. Taylor is one of the leading names in pork roll and I was so glad to fine the convenience and product all in one place. I would recommend them over other retailers easily due to pricing and friendliness alone. Thank you! read more

I've been ordering from Kate at Jersey Pork Roll in New Jersey for over 15 years now. I live in California and every single shipment is consistently on time and still cold. What impresses me the most is that any other "East Coast" food I order to have shipped to me in California is at least double the shipping cost. This place is outstanding and does it right every single time!! Also, I receive approximately 7 emails with every order telling the status of the entire transaction. Keep up the excellent work Kate!!! read more

Horrible company that does not stand behind their own product, packing or shipping methods. They will send you rotten food and take your money. I sent a large quantity this product as a thank you gift and since they (obviously) threw away the rancid, smelly food they will not refund any money or resend the product. They want the food shipped back. So not only would my gift be disgusting, but it would give them a chore on top of it. Kate at customer service is extremely rude claiming we were lying that only one small ice pack was included and said, "Everyone always threatens to write bad reviews." Clearly, "everyone" proves she deals with quite a lot of irate customers. Oh, and their website only lists reviews that they post, so no negative ones will give you the real information. Please learn from my mistake, save your money and the aggravation and go with a company that cares about their customers and their product. I would also like to say that I have never written a bad review in my life, only positive ones. It takes a lot for me to take the time to create this page and write this message. Happy shopping everyone - elsewhere! read more