Worst customer service ever. Ordered on the app and when I walked in 10 minutes after the time app said I asked the 2 girls working their and they rolled their eyes and looked at each other and very rudley said oh your orders not ready! As if I was imposing on their time and bothering them. I wouldn't have cared had it not been they wasted 15 of my only 30 minutes waiting. Hello there's a reason I ordered on the app. As if that wasn't bad enough my sandwich look like somebody stepped on it after they made it it was horrible soggy and disgusting couldn't even eat it read more

Jersey Mike's Subs - Sun sandwich - Sandwiches Near Me - Rowland Heights, California

Clean on the inside and the cashier was friendly. I am a big sandwich fanatic and I love Jersey Mikes but this time my sandwich was soggy. It was a 15 min drive home before I got to eat it but I didn't expect it be as wet as it was. Whats weird is the bread was dry but biting in it was wet. Flavors were there but certain parts were too sour. My sandwich had a lot of pepperonis in the center and most of them were the ends of the pepper so it was also too hard to chew. There was not an even distribution of peppers in the sandwich, small complaint since it was an easy fix. I just pulled all the peppers out. Usually very good but today slight disappointment. read more

Jersey Mike's Subs - Sandwiches Near Me - Rowland Heights, California

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Whenever me and the boyfie want something healthier, we come to Jersey Mikes ! We usually order the #13 with pickles + banana peppers + lettuce + avocado (on half) + tomatoes + mikes way. We order the giant size and I usually eat 1/4 or 1/2 of the sando and split w my bf :) The sandwiches always taste v consistent here, I will be back soon. read more

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I've never tried Jersey Mike's until today and I loved it! I ordered an Italian Mike's Way (Regular). It was delicious! I didn't realize they slice the deli meat fresh when you order it, but they do. The ingredients in the sandwich were all fresh and plentiful. Everyone working there was friendly and they were quick. The restaurant itself is roomy and clean. Very welcoming. I'm not sure about the complaints about soggy sandwiches people are complaining about, but ordering to pick up the sandwich will be sitting there soaking up the wet ingredients. I ordered my sandwich to go and when I got home, my sandwich was not soggy at all. Anyhow, definitely coming back! read more

Placed a #2 online for pickup and selected Mike's Way. When I got home, the entire sandwich was completely soaked in oil and vinegar. There was so much dressing that the bread was soggy and falling apart, making it messy and unpleasant to eat. A little common sense and quality control would go a long way. Mike's Way shouldn't mean drowning the sandwich. Very disappointing experience. read more

I know Jersey Mike's has been open for several months, but just haven't had time to come by here yet. Finally stopped by when I was actually in the mood for a sandwich. Fun fact, Jersey Mike's actually makes a pretty good Philly cheesesteak. I mean, it's the wrong bread, but the meat is always good here! And it's always cooked fresh. But honestly you can't go wrong with any sandwich here. Staff here are really friendly. Definitely need to come back here for sure. read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Sandwiches Near Me - Rowland Heights, California

Great service! I came to pick up a catering order and needed to add more sandwiches and make some changes. The staff handled everything smoothly and with a smile. Excellent customer service and fresh, made-to-order sandwiches. I'll definitely be back! Thank you! read more

I have ordered sandwich deliveries here a few times. Each time the food arrived fast and packaged very well. They offer gluten free buns and cookies! I really really appreciate that! The sandwiches I've tried were packed with proteins. The portions were healthy and flavors were yummy. This is now my go to place for sandwich delivery! read more

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Newly opened in the Puente Hills Center. Best sandwiches fresh, simple, and clean ingredients. I love their #99 (secret menu). That's my go to sandwich. It's warm phili sandwich with jalapeños. The melty cheese and the steak were cooked to perfection! The bread is baked fresh. The combination is on point!! I forgot what 2 sandwiches are combined to get the 99. I also like their #9. Love the veggies and the crispy bacon that complements the sandwich! So so good!! 1 restroom. Table seatings. Plenty of free parking. read more

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Can never go wrong with some simple Jersey Mike's subs. I like their tuna which is house made.

Went to this store today for a sandwich, walked in not acknowledged, went to the counter not acknowledged. Finally took my order, got home to eat ,sandwich was dry mind you I ordered it Mikes way, and some of the ingredients didn't seem fresh especially the bread. read more

I came to pick up an online order and stood at the counter for several minutes. The cashier at the counter didn't acknowledge me or ask if I was picking up an order. Shortly after, another customer walked in and he immediately asked her if she was there for pickup. I had already been waiting, so that was frustrating and made me feel overlooked. This is the 4th time this has happened. This location definitely shows micro aggressions towards the predominant demographic in this area. Do better at hiring your staff read more

This was a shocker to me, I always buy jersey mikes for my kids and for my employees, mind you I had to drive out of my way to get to this one since I was away from home...and it was closer to where I was.... This place doesn't keep some of the food fresh..I complained , but did no good.! I would NEVER come to this jersey mikes again! All the other ones I've been to have been great, I really don't know why the freshness is not at par with the rest...I would look at the condiments if you come here to eat...mainly they're Avocado spread! Nasty! Dark and brown! They should teach their employees to treat customers with kindness and not arrogance. If they wouldn't mash the avocado and serve it just as all the other jersey mikes does in slices , the avocado would be fresh....and not brown and dark....having the avocado in its shell is a fresher and healthier way to serve it... read more

Jersey Mike's Subs - Jersey mikes - Sandwiches Near Me - Rowland Heights, California

Great sandwich spot. It tastes sooooo good!!! The meat tastes super good and the cheese melted in. We ordered number 16&17 (srry I forgot the name) and it was delicious​. read more

Jersey Mike's Subs - Regular size chicken sub - Sandwiches Near Me - Rowland Heights, California

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Jesus Christ, how can the sandwich cost so much? I can buy a whole thing of turkey at Costco and a whole loaf of bread and the whole jar of mayo and making myself at home for a lot less that being said the taste is standard just like the one I make it home, but the staff is friendly and helpful read more

When I tell you I screamed I screamed !!! Not only did they get my order wrong there was a hair in my sandwich!!!! read more

Jersey Mike's Subs - Sandwiches Near Me - Rowland Heights, California

I have been to several other locations in the past, and this has been my current go-to location. I usually order online on my way home from work or running errands. Often I order a giant so I can wrap and bring a portion to work as my lunch the next day. I customize my sandwiches, and each order has been correct. The bread is fresh and the sandwiches are neatly packed. My orders have always been ready when I show up. The store is always clean. All this with minimal staffing. read more

I finally got around to visiting this new location. I placed an order online and picked up at the designated time. I'm not sure if the hot weather makes these sandwiches made the Mike's way taste extra delicious and refreshing. I wish I could add an extra star to this review. I logged in to my account and was surprised to see so many points in my account. I thought they would have expired, but I was able to use some for this visit. Thanks Jersey Mike's! The location was very bright and clean and the person at the counter was nice. Parking was easy and plentiful. read more

I would leave 0 stars if I could! Service was horrible! As an avid customer at most jersey mike restaurants, my visit today was nothing more than sub par and honestly the confrontation still baffles me. I come in with a close friend for our favorite sandwiches and we were immedietly helped, usually a good thing but unfortunately for us it seems as though the staff cannot handle more than one sandwich at a time. We clearly said our orders and somehow the girls behind the glass had no idea what they were doing. My friend was left with the wrong sandwhich bread and no pickles after they had mixed up the tops of our breads! Honestly they could do with better staff and some better training! read more

I bought a couple of sandwiches at this location. one was a roast beef which i customized removing the lettuce only and what I got was a flat tasting sandwich, excessively thin cheese and a tomato and onion. Additionally, the two other sandwiches were subpar lacking and flavor. I have decided that i am not willing to return to this location or any other. read more

I tried the ham and provolone number three For the first time and it had to be one of the best subs I ever had in my life. The staff made me feel welcome when I first entered the shop. It was definitely worth the price. Very high-quality ingredients. Five out of five for sure. The juices and the spices make the sandwich, very tasteful and very exquisite. I see very good potential at this location and I hope for the best for it. read more

Jersey Mike's Subs - #3 Mike way's - Sandwiches Near Me - Rowland Heights, California

I never get disappointed on my subs , thank you for the great job in this location, no matter if I order in the morning , afternoon or night always great job. read more

Unfortunately i paid 10 dollars for a MINI cali club just for there to be no avocado ... This isn't the first time they have forgotten something in my order... read more

Not Mike's Way! Visited this location and the store was clean and nice. One thing that made write the review was that one of the associates decided to put the left over Mike's Way lettuce back into the fresh lettuce. All I could think of are Allergies! What if someone was allergic to some of the ingredients from Mike's Way. read more

Almost $18 for my regular sub with a soda can and a little bag of chips?! You gotta be kidding me!

Ordered online. Time said a certain time. We are currently running over 15 minutes. The sandwich maker seems to be making walk in orders. They run over their scheduled time, every time. Not sure what's the point of ordering online if you have to wait. Place was not busy read more

Briana gave Excellent customer service,sandwich was very good. We will definitely be returning to this location. read more

Best jersey mikes the two men in the front were so kind and even let us sample the tuna they honestly made my choice even easier very clean and fast read more

I don't think I have ever been in a sandwich spot that is so clean. Came on 10/26/34 at 11 am. The two guys at the counter had phenomenal customer service. Definitely will be out stop everyone we head out to SOFi. read more

I went here with Debra R and Jose R a day ago. I got the buffalo chicken cheese steak in a bowl. Debra R got the roast beef wrap and Jose R got the turkey sandwich. The food was really good. read more

I've never been to a sandwich place with such horrible service! The two men serving there are so just rude and mean. Food is not good either. Never coming back here or in fact any Jersey Mike's ever again! read more

Just want to take some of my time to give Rigo a huge shout out for his services skills and making my subs and also recommending me subs as well every time he's there he makes me feel like family I was there Saturday night he made my subs to the perfection it had the right amount of juice .Every time I go he's always happy a big smile I've been there couple of time we're they're another guy and he's looks like he doesn't KKK's his job U guys should hire more guys like Rigo he's good with costumers I've seen him helping other guest and he's always leave me impressed thanks U a lot Rigo hope they give u some feed back on my review read more

My first time at this new location and I was very disappointed! I got white bread and it was very hard!

Best location i have to! I was there for fathers day night! I received nothing but an excellent serivice overall. I will be coming back soon! The employee Rigo greeted us as we came in and made us feel welcome. read more

Quick service and very polite food comes out fresh Not dried out... Very happy with Jersey Mikes read more

Hopefully the owner of the franchise is able to see my review. On Sunday, Jan 26, 2025 my daughter and I walked into your store at 9:15 pm to get some subs for my family. As soon as I walked in the two workers told me that they where closed and could not help me. The sign outside the store said OPEN and the hours of operation on all marketing indicate closing at 9:30 pm. A business can open and close at their discretion. My recommendation is to make sure you update your hours of operation on all your publications and turn away customer because the employees want to go home early. Please remind your employees of why a business is in business. Thank you read more

My sandwich was good but I was disappointed that I didn't receive the spicy relish. I will defiantly order again as this wasn't my first time eating there. I will just make sure to order the relish on my sandwiches read more

This girl is rude and needs to work on her costumer service I'm not sure why she's so comfortable like that but she has bad attitude and needs to not come at anyone like she did an get in their face like that!!! I kindly asked if she can fix the soap dispenser because the soap wasn't working an it had soap so she said yes I stood in front of her waiting for her to stop what she was doing because she was slicing the meat which she did and she started putting the sandwiches on the counter where they belong so she continue working she then she starts slicing again and I'm still standing right there waiting. OK she's busy and then after that another customer comes in for a pick up and she stops what she's doing and goes and helps him so then I move kindly and ask the other gentleman kindly if he can please fix the dispense machine for the soap because I just use the restroom and I'm trying to wash my hands. I don't know how an why that bothered her for me to ask someone else to help me with fixing the soap dispensary he said I got it it's ok he actually stopped what he was doing and actually was trying to go do it right away which is actually the right thing to do I was just being patient until she stopped for somebody else before attending to what I asked her kindly to do because my hands were already dirty after I use the restroom. i'm a manager at another store and for her to come at me like that saying I told you I was gonna do it and I'm like OK then do it you were busy! read more

Jersey Mike's Subs - Sandwiches Near Me - Rowland Heights, California

Jersey Mike usually doesn't disappoint. I ordered 2 sandwiches online to pickup last Sunday and both sandwiches were overload with sauce/dressing despite my instructions specifically stated light on the sauces. The sandwiches were mushy and were not enjoyable at all. read more

Went to pickup dinner for the family on 7/24 at around 8:20pm. I was greeted by two nice employees. They were very helpful and I had a pleasant experience. The sandwiches were perfect. Love this new location, will be coming back. read more