I was surprised in the best way possible by this Jersey Mikes. We stopped by on a Friday to grab lunch before we went to the convention center. The employees were SO nice. I ordered my veggie and he offered to wipe off the slicer machine because he just cut a bunch of deli meat. I didn't even say anything or ask - he offered that proactively - I would have never expected such consideration and I really appreciated that. My sandwich was accurate, and had generous cheese and veggies. At checkout, he asked if I was a rewards member. I wasn't, but he said I could opt in and easily join and he would help me get points for my order today after I signed up. We ate there, and we're leaving - the line was long so I wasn't going to bother him to ask to help me with the points. He got my attention and said he would help me with the points and the cashier processed them. I truly haven't been as impressed by service at a fast casual chain restaurant ever before. Thanks for an amazing lunch experience! read more

Ordered online for pickup but much to my surprise the order was not ready at the time it was confirmed by text. Ok, not a big deal but I waited additional 20-25 minutes while at least 10 or more customers ordered at the counter and left with their orders. There were 4 staff members seemingly not to care the least. I should point out that my order was three subs directly off the menu (no special orders). My advice is to go somewhere else.... I won't be back! read more

They didn't get my order right. I ordered two different subs with different toppings and they were on opposite sandwiches. Teach your workers to read please!! read more

I ordered 2 regular subs, and they were horrible. I ordered with seeded Italian roll and got a white roll. There was little meat on it also and seemed to be fatty low quality. I always have been a big fan of Jersey Mikes and was looking forward to this hoagie for the Eagles parade. Unfortunately when i opened it, I was very disappointed, especially for $9+. I will choose Wawa next time. read more

This store is the only Jersy Mikes that when there is more staff on hands than clients, the staff will simply ignore a customer standing at the 'place order' sign. Staff is good about avoiding eye contact and even acknowledging you're in the store. I was amazed until it happened a second time, then I realized it was the staff and their work ethic. It's a good thing there are a number of other restaurants close by that don't ignore customers. (a simple "we'll be right with you" works wonders, if you care at all). I'll try back in a few years when staff has rolled over. good luck. read more

Food is great and worth the cash. The service is good, working people doing a good job. The manager, Aaron is phenomenal. Jersey Mikes is lucky to have someone like him. Kind of person you want in your company. read more

Very nice staff great subs, I highly recommend Jersey Mike's Subs. I like the number 9 Mikes way ya cant go wrong . read more

My first time having Jersey Mike's Subs. Wow! The best cold sub I've ever had! I usually have to have mayo, but not with Jersey Mike's! The best...all fresh ingredients and great customer service! read more

Where's the beef ? 12 dollars and barely any meat. Roll tastes like it's three weeks stale. Gross. Dry nasty sandwich. This place has gone downhill. read more

This location is terrible. Online Orders are nearly always wrong (size, bread type, fixings or even the type of sandwich). Orders are not ready at the promised time and sometimes I've had to order again at the counter because they 'lost' the order. I really like Jersey Mikes, but this location is terrible. It shouldn't be this hard to order a sandwich! read more

Place is trash Came here on a Friday at 5 it was empty I ordered a cheese steak I sat around for 40 min then the employees asked what I was waiting for after numerous customers came in and out. Pathetic place I tried to pay after I ordered. Place is not clean. Looks dirty where the food is. Honestly glad they forgot to make my food. Shame I wasted 40 min of my life is this place. But I learned to never go here again. Just trash employees and trash establishment. I will never eat here. read more

Hair in food not just once but twice.... Never again have I ordered from that location.... BLEH..... they mess up orders sometimes as well........... read more

The sandwich's are the Best around I recommend Jersey Mikes to everyone I know and they all say the same... Awesome Awesome Awesome

I have putting off going to Jersey Mike's for years because i thought it would be another typical subway style lousy sandwich shop. I was wrong! Sandwiches are delicious and meat is sliced fresh for each sandwich. Tomatoes looked perfect. Not those unripe greenish ones with no flavor that most places use. These were delicious and fresh. I highly recommend this place. Very nice staff too. read more

Always good. Service could only be better if you bring back the pickup shelves . This will cut down wait time when using the mobile app.

I went there at 8:00 night on a Tuesday night. I was greeted by a gentleman under the name of nick and a young lady who was doing the cutting of the meats which I forget her name. Possibly make had the letter w in it. They made me and my acquaintances delicious subs. They made us 2 Italians 1 club 1 chicken bacon ranch and 1 chipotle. I personally ate the Italian and it was the greatest sammich I ever had. Nick created me a magnificent sandwich and I'm still reminiscing over it. I would venture to call Nick the tony hawk of sandwich making. I had put the red wine vinegar onto my sammich and it tasted like the blood of Christ. In fact kevin said he would "have $€x with the sandwich ". If I was the Jersey Mike I would change the name of this restaurant to Nick and whatever that lady's name was. These 2 people need a raise ASAP. This was the Jersey mikes in oaks Pennsylvania btw read more

Jersey Mike's Subs - Kevin Matthew miller waiting for his delicious jersey mike #43 Chipotle Cheese Steak - Fast Food Near Me - Phoenixville, Pennsylvania

Enjoyed my first Jersey Mike's Sub last week, and it was a lovely experience. I got a hot roast beef with american cheese on their house baked bread and it was quite tasty! They even cook the roast beef on site! The staff was absolutely ecstatic. Maybe that was because today was opening day and they were psyched to finally be open for business, but I hope they can keep up that level of cheer\flair as it will be a big boon to the business! It is very similar to a Subway, except they slice your lunch meat when you order, which makes a HUGE difference in the quality of your meal! I wasn't sure what I was going to get, but when I saw some of the roast beef sitting on the grill with melted cheese...I was very interested...so much that someone offered me a slice of roast beef and I knew I had to have one! They have a couple TVs, and a good amount of seating available. Stop in and say Hi to Jersey Mike! Also, and I'll add this as a tip...the line starts at the back of the store, pickup\register is at the front. read more

Jersey Mike's Subs - Lots o' Meat and Cheese here! - Fast Food Near Me - Phoenixville, Pennsylvania

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1st time at Jersey Mikes , first impression it was very very very hot in the store.The employees were very friendly telling me all about Jersey Mikes sandwiches. I ordered the big kahuna regular with meat. I was very impressed with the amount of steak and other parts of the sandwich.Other customers said they make great sandwiches because they herd me say 1st time. The only draw back was the register it self was very dirty Like it needs to be power washed really or spend the money and get a new one. The arm holding the monitor was dity as well. Not a good impression. As for the sandwich it was very good and loaded to the last bite !!Employees were great! Would I go back maybe but the last impression was that register.Very dirty! Jersey Mikes Oaks 2-16-23 would get 4 stars but that register....sandwich is a 4 star read more

I grew up near the first Jersey Mikes Subs so I am kind of picky to say the least! Having a Mikes Subs so far away from point pleasant was thrilling but I must admit I was skeptical. The jersey mikes way is pretty particular, on the spot carved linch meet, lots of lettuce, tomato, onions etc on a perfect hoagie roll. They nailed it at this location! I gave this location The 5 stars rating because it was spot on in quality, speed and above all friendliness. They have a super upbeat guy there running the place who has great enthusiasm and he mains his professionalism at all times. When I paid for my subs, he mentioned that I should "feel free to press the yellow Button on the screen when it pops up". Then I saw what he was referring to a yellow tip button, i was impressed. I thought think tip buttons are a bit obnoxious for non traditional tipping situations like take out sandwiches. I thought to my self that this guy has class! By stating that I was to ignore the yellow button he was letting the customer off the awkward hook and eliminating tipping obligation. Fyi: I actually like tip button options at hair cuts, car washes, eat in restaurants etc. Throwing in a little extra money to help out the workers is an option I almost always take, but I hate the awkward obligation of being asked for a tip out of place. Any way, The sandwiches were so good, we even liked them soggy the next day. Yay for Jersey Mikes in Oaks PA. read more

The guys that work here are super friendly and always do a great job. 5/5. This place clearly takes after Olive Garden in the sense that in here, you're always family. Except the food is actually good. read more

My husband and I just left this location after picking up lunch to take home. We had the BEST experience. Everyone in the store was so friendly. Felt like going to your local corner bakery where you've known them forever and see them every week! I asked for my meat heated up to steaming because I'm pregnant and they were accommodating and congratulated us. Could not have been a better experience!! read more

The subs are pretty tasty, but they're a couple bucks more than Wawa's hoagies and their taste profile isn't that much better. I originally tried this chain on the west coast in Seattle. I'd really like to give 3.5* because of the price. When they're busy, it's pretty slow moving thru the line. I believe they have an order online option, so you may consider that if you're in a rush. The interior is nothing to write home about, but it's just what I would expect for a sandwich shop. Chips, sodas are also available. Lookout for the coupons if you're a local. There was a circular for buy 2 get 1 free, and $2 off any size. read more

If I could give zero stars, I would. After picking up some cookies at the always excellent CRUMBL a few doors down, I thought I could really go for a Jersey Mike's roast beef hoagie. It was 5:30 on a Saturday when I walked through the door to order and was told they weren't taking orders for a while because they were "out of bread". Really?! On a Saturday evening headed into dinner and you run out of bread?! Ok, maybe the Phillies game put some unexpected stress on the normal Saturday business, and I chalked it up to poor planning and decided I'd wait and postpone my visit til Sunday and grab some hoagies for dinner. I live in Pottstown, so it's a little drive to get there, so I thought I'd call and make sure they weren't "out of bread" this time. Called them at 5:30pm and was told they were closed until 6:30 to "catch up". Cool, I had an errand to run and 6:30 would be perfect to stop in and place my order. When I got there the door was open and people were hanging out just waiting. There were about 10 orders waiting to be started and I was told it would be at least a half hour before they could even TAKE my order, much less start to make it. That's it. Done. Never again will I make any effort to spend any of my money or my time on this location or their food. I worked in the service industry for over 25 years and this is inexcusable. Two days in a row of complete inability to meet the needs of their guests. In this economy, with a local deli next door, I would expect more. read more

"Do you want it Mike's way?". That was the cryptic way the visit started. " Mike's way?" I inquired, " This is my first time here I don't know what..., "Mike's way!" The server insisted, franticly waving her hand over the assortment of toppings like some mad magician. Then I got it, she wanted me to choose my toppings. Not unlike the scene in Ghostbusters where you had to choose the form of The Destructor. Although in Ghostbusters they were much more friendly about certain death. So as you can tell the visit did not go well. I found the 2 servers at the counter to be rude, uncaring, robotic in a acerbic way, and totally without any sense of customer service. I ordered 3 different subs. All were prepared with equal lack of thought or care to detail. I was taken back by the lack of variety in the way the subs could be prepared. For instance we usually get one of these subs/ hoagies toasted at other places but here they are not able to do that, not even toast the roll even though there was a hot flattop sitting there vacant of any use at the time. 2 of the subs were to have 3 different types of meats on them, when we got home and ate them we realized that the only meat on them was ham, that's it. We have many great sandwich shops in our area to choose from but we thought that we'd give this place a try. One strike, they're OUT! This place is the epitome of corporate flavor in restaurants: rushed, bland, too much hype. In summary I would avoid this place no matter the time, day, year, if you just came back from a deserted island, well you get the picture. read more

Very good nice people good food it helped with a large easy order for a team and made it a very good job quick and well done

Really not sure how this place is getting anything other than 5 star reviews. I eat there often, more often than I should. I've had Jersey Mike's all over the country, it's my favorite place to go. I'm from Point Pleasant so maybe I'm biased for the brand in general. But whether I get it from The Bridge Ave store in Point, Chicago or now Oaks, one thing is for sure, it's always the same and ALWAYS THE BEST! Keep up the good work guys! Wouldn't be surprised if the negative reviews were from competitors... it's the only way they can compete! read more

Wife had an Italian sub, and I had a turkey provolone; both of loved them. Soft yet substantial rolls with plenty of meat and fixings. First time at a Jersey Mike's, and certainly won't be our last. Great quality, and terrific staff. (Also, their brownie desserts should be illegal, they're so good .) read more

As former Jersey residents we were thrilled when Jersey Mikes opened on Egypt Road. When looking for a quick meal , Jersey Mike's was our first choice....until yesterday. We were very disappointed. Our standard order is Turkey on Whole Wheat with all the toppings, no cheese. At 4:30 when we ordered, they were out of whole wheat rolls. The sub had 1 thin layer of meat...my husband commented that we did not want cheese and should get more Turkey. One thin layer was added. I guess we will not be going there in the future. read more

I come here every week never had any issues then I Went here @8:30 last night to get a sub for me and my girlfriend first I tried to get a BLT and they were out of bacon so I tried to get a hot sub but already shut down the grill and were no longer doing hot subs. read more

My basic white bread roll roll was so crunchy everywhere and crusty at the end that I couldn't enjoy my sub tonight. I go to a JMs when I'm in the mood for a softer roll, so this twist was especially disappointing. read more

I had Jersey Mike's in New Jersey and loved it so I was super excited to try it locally when I heard one was close to where I live. Well all I can say is I can never get a sandwich every time I go which has been before closing time I am always told they can not serve me because they don't have any bread. Most recently I was told they were closed at 5:40PM before their actual closing time which was 6PM (but the door was open and other people were coming in to pick up orders). I VERY DISAPPOINTED!! I can see this happening maybe once but every time I go... seems like they don't want to serve me. read more

What a wonderful experience. The staff of Chris and Patricia were great and very helpful. Love this location ~ happy people working behind the counters. Will definitely be back. Our subs were delicious. Thanks for making subs for our first picnic of the season . read more

SO HAPPY that Jersey Mike's has locations outside of Philly. Originally from the west coast this is the closest to my favorite sandwiches joint Port of Subs. The only reason I could give it 5 stars is that they didn't have regular mustard?!? Other than that, I recommend the American classic Mike's way! Enjoy read more

Jersey Mike's Subs - Fast Food Near Me - Phoenixville, Pennsylvania

5 stars to this Jersey Mikes location for customer service!! I placed an order for 15 sandwiches online with another location closer to me. The website said the order would be ready in 65 minutes. They called 15 minutes later and said they couldn't do it for 3-3.5 hours so I had to cancel the order. I found the next closest store on Egypt Road, called to see if they could make 15 sandwiches in an hour, they said yes, they could get it done for us. The original store called back and said they could fill the order in time, since it was already online we went with the original store. I called Egypt Rd back to let them know, he was super nice and told me anytime we need something they'll take good care of us! The team at this store knows customer service!! It's hard to get good people to care about the work they do... this store has great people on the team!! Thanks for looking out guys! We'll be placing all future orders from you and driving the extra 10 minutes, totally worth it! read more

Used my coupon for "buy 2, get a 3rd free" so that I could sample some of their wares, opting for the Meatball, Famous Philly (Steak), and Original Italian. Another Yelper said it best: they should review their sub sizes. And post the actual sizes. To me, these aren't really subs; they're large sandwiches light on meat/cheese, heavy on shredded lettuce. $8+ for a 7" (I measured) sub is preposterous and slicing the meat/cheese in front of the customer (thinly, I might add) is a gimmick designed to distract them from the fact the meat/cheese quality is mediocre. Both the Meatball and Italian were bland and unimpressive. The Famous Philly, surprisingly, was quite good; the meat was a reasonable portion and wasn't hacked to bits. Be aware they have the audacity to deem this a Philly steak yet use White American cheese. These concept originated in our neighboring state, not in Arkansas, so what's the excuse? Even Provolone would be a better option. I found the service less than enthusiastic. The store appeared super clean and the bread is better than Wawa for what that's worth. If it wasn't for the Famous Philly I've rate them a one. I doubt I would revisit without a coupon. read more

Just swung by on a whim tonight & their customer service prompted me to hop on here. Best service I've experienced in awhileee. Not your typical deli service. The employees are happy & kind & very helpful (: & the quality is always on point. Love love love loveee this place. Thanks for the great sub guys! read more

I work at "The Dump," which is a nearby furniture store. And today we got a big order of Jersey Mike's hoagies. They have these food display boxes that make for a nice presentation. Also, the portion size is good. A light eater won't be overwhelmed. A more hungry person can go back to the box for seconds or thirds. But here is what we found exceptional about Jersey Mike's... Their chocolate chip cookies are phenomenal! This is not merely food. This is not merely a snack. Rather, these cookies are a decadent, highly satisfying dessert experience. I mean... yummy! These delicious round discs are loaded full of slightly gooey chocolate chips. My co-worker George doesn't understand how they are able to achieve this gooiness. He is mystified about how they are able to cook them like this. He described the cookies as "sensational." George and I aren't the only fans of these cookies. The supply we had of them disappeared quickly. The word got around. Anyway, Jersey Mike's makes an outstanding chocolate chip cookie. Highly recommended. One other thing... we previously had an issue with a Jersey Mike's catered event at our store. There was some miscommunication apparently. I want to say that Jersey Mike's made things right. We're happy. read more

I'm kind of a snob when it comes to sandwiches/hoagies. We've ordered Jersey Mike's for 2 work events so I ate this not by choice as it was the only food option. The first event was in the summer at the sandwiches sat out so I assumed that's why it tasted so gross but the second time was just as bad. The condiments seemed into the bread the first time and the second time the sandwich was literally covered in shredded lettuce. The meat was slimy both times. The quality of meat, cheese, bread, and veggies is on par with Wawa. It has that processed taste. If you actually like hoagies, don't eat here. There are better options. read more

Stopped in for a quick bite. Ordered the turkey and boy was it tasty. The other option would have been the Wawa, but I've stopped going there, not a fan since they started baking their own rolls. Very clean, friendly staff. Really fast service. Liked having the meat and cheese cut to order. Really liked the flavor of the dressing even my husband remarked on it. Yes it's a chain, but was much better than what I've had at Primo or Jimmy John's read more

Thought I would give this place a 2nd chance and I'm regretting that I did. I ordered the same thing as last time and it was actually worse than prior visit. The meat had a funny taste and was extremely greasy. The roll looked like it was dipped in a vat of grease and was dripping all over the place. I will never eat here again. Also, while I was waiting, I watched one of the guys try and put a hoagie together and it looked like he didn't even know what he was doing. He was putting the toppings on and then went back and read order and realized he was putting on the wrong items. That should have been my clue and should have walked out then. read more