Earned back a 5-star reciew because the very pile and sweet kid Ricky was able to write a note, take a photo of it, and text it to the owner of this JM I am Yelp Elite and Yelp All-Star Basically 1% of restaurant owners reply to my Yelp reviews, good or bad Bad are only suggestions for the restaurant so that they at least have an opportunity to improve on food or 99% the service read more

Now this Jersey Mike's Subs is the absolute best IMO. When I tell you, they hooked me up, believe me. In fact, don't believe me, believe the photos....they don't lie. Well sometimes they do but I promise I haven't photoshopped this sandwich lol. I paid for a giant and I got a giant and then some. Oh and that's not all, I ordered through Uber Eats and the sandwich was hot, fresh and very tasty. No soggy bread, no cold meat, just perfect. I have to say, whomever made this sandwich truly understood the assignment. Chef's kiss baby! Deeelicious!! read more

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The best of all the chain Subs. I'm here once or twice a week. Always getting an Italian. Clean place with a great staff and good food. Always in and out in a timely manor. read more

I'm a foodie and ALWAYS go to Jersey Mike's for Subs. They're the BEST. Try them, and you'll not be disappointed. read more

I usually eat subs every now and then. When I decide I want a sub I like to go to Jersey Mike's. I feel like Jersey Mike's usually have fresh subs and the best in town. After traveling, I decided to stop and get a quick sub to eat for the night. The restaurant was fairly busy before closing. The service was good. Once I went to my hotel and taste the sub it was nasty and I threw it away. I never experienced a nasty sub from Jersey Mikes. I was pleasantly surprised that I actually had to throw away my sub. I gave this restaurant a two star for cleanliness and good customer service. Too bad I didn't enjoy my sub. read more

Update..7/2/24 decided to give this Jersey Mike's another chance. Customer service was much better. Honestly this location makes excellent sandwiches by far even compared to Chicago. Thanks for a pleasant, welcoming experience. read more

The only good thing was the guy making food he was nice but the lady taken order she was rude. I never got my buy one get one for 50% since I did the app. I ask for extra bacon only 3 slice on my giant very upset how this place treated me. read more

Is it normal to close at 7 pm? Website says till 9 pm?? Worked late and I just wanted a sandwich.

Staff tonight (8/18) shut down 40 mins early We arrive with 5 other cars All were turned away. They told us that they "ran out of bread" and then laughed as we walked out. read more

I'll give it to stars because the sandwiches are good came in about 1245 Saturday morning pretty busy place but unfortunately they have the girl wearing gloves at the register taking money and also grabbing sandwiches enrolling them up in the paper, I understand she's trying to help but that's pretty unsanitary and unfortunately, I don't come to places that do not pay the upmost respect to germs when it comes to my food. Hope they fix this. read more

Consistently amazing. I've tried a few different subs and they're always made perfectly at this location. Perfect combination and quantity of ingredients. Red cherry pepper spread is so good! Can't go wrong with chicken bacon ranch, Italian, or the #5, those are my go-to. Huge portions as well, you will not be disappointed! read more

Enjoyed getting my kids sandwiches there -- today we went there. In the car, we discovered the soda was flat or not sweetened .. Went back inside to let them know. It was like deer staring at headlights -- no urgency no reaction. I was pressed for time but your service blows .. mix your magical Mike dressing with a smile or a sense of urgency call to action .. never again read more

They couldn't even bother cutting the sandwiches. Is that something you have to ask for here?

It's a decent location but nothing special. Everybody is pleasant and helpful but no above and beyond effort. I like the Downers Grove location better. They are always friendly, handing out coupons or a free cookie. To be honest Jersey Mike's is too salty and always gives me indigestion regardless of location, I only go because my mom loves it. So if you generally like Jersey Mike's this location will most likely be fine for you. They follow covid protocols and have all tables stacked along the walls so no dine in. read more

Service was very lacking. Usually like Jersey Mike's a lot. Elmhurst location is great. We didn't get good service by the woman behind the counter here. Our portabella mushroom sub was soggy and would not put the lettuce and tomato on it after it was heated. It was hot but lacked flavor without condiments. Was very disappointed and very surprised. Never had bad service or a bad sub from Jersey Mike's before. Guess we should have gone to Subway but usually like Jersey Mike's even better. Tables were not clean here either. Really sad that I had to write this. read more

Staff was friendly and pleasant, food was great. Immense improvement in service; keep up the good work! read more

Jersey Mike's Subs - Note - Sandwiches Near Me - Oakbrook Terrace, Illinois

I've been to this location many times without issue. This time was the worst. I ordered through the app since I was on my lunch break and short on time. I used bonus points I got for my birthday and wanted to treat myself. It was a far cry from a treat. I got the club sub. It was missing almost all the toppings (except the lettuce)! It was missing bacon, cheese, tomato, onions, banana peppers, mayo, oil and vinegar and oregano. Basically it just had meat and minimal lettuce. I didn't open it until I got back to my office so I didn't have time to go back. I filled out the feedback form online and called the store to speak with the manager and got no response. I realize it was a free sandwich, but this was supposed to be a birthday treat. It was kind of gross. Had it been missing one or two toppings, I'd just let it go, but it was missing nine toppings! And to get no response from a feedback form or my phone call is extremely disappointing, it shows me they don't care at all. **Update: the store saw this and addressed my issues. ** read more

Jersey Mike's Subs - #8 Club Sub - Sandwiches Near Me - Oakbrook Terrace, Illinois

This is the first time I went there and tried the Turkey club sub. I was pleasantly surprised by the sub, tried it the Jersey Mike's way. The sub was fresh and tasted excellent. I would definitely go back. read more

First time trying Jersey Mike's and the staff member who made my sandwich went above and beyond to make the experience pleasant and unforgettable. I ordered a turkey club and the sandwich was full and generous with the meat and toppings, unlike Jimmy John's, barely putting any meat on your sandwich leaving you nothing but bread. I have since revisited Jersey Mike's and got the same friendly and helpful customer service from that staff member, Fabian. read more

Sandwich's, got get from Subway next door is better ! If u in rush ! Take them forever to make ur sandwich !!!

The staff is so friendly in each time I go in, and it's cool because now they remember me each time I go in. Which leads to some chitchat which makes the visit in unique each time. The staff also gives nice recommendations each time I go in even if it is just the new bread (The Rosemary bread is delicious just saying). read more

This Jersey Mike's just opened up and I got a few coupons in the mail so I decided to give them a try. My sister got a #7 Turkey Breast & Provolone on a wheat wrap Mike's way (with onions, lettuce, tomatoes, spices and the "juice" which consist of red wine vinegar and an olive oil blend). I went with a #8 Club Sub (Turkey, ham, provolone, bacon, mayo and done Mike's way) and jalapeno chips. Gotta say, the sub was pretty good. You can make it a meal by adding chips and a drink too! All the ingredients were freshly cut, including the meat. The workers put different gloves on for each customer which is always a good thing considering they're handling money too. This is a great addition to the rest of the restaurants around this area! read more

Jersey Mike's Subs - Sandwiches Near Me - Oakbrook Terrace, Illinois

As you refuse to mandate face coverings, you will no longer be my "go to" sub shop. I believe that it is totally irresponsible for a company to choose to put their employees' and customers' health and lives at risk simply to avoid possible confrontations. Shame on you and on Jersey Mike's. I'm sure that the news media would be interested in this situation. read more

It was my first time ever trying Jersey Mike's Subs so I was a little confused about how to order. The employees were SO RUDE and impatient. Totally killed my vibe. They seemed like the didn't not want to be there.. and I can understand that but they should no take it out on their customers. Definitely won't be coming back to this location again. read more

It's been over 2.5 years since I've stepped foot in a Jersey Mike's. I went all the time when I lived in Charlotte but they're scattered here in Chicagoland. Today I stopped into this location after seeing it as I drove by. The workers were friendly and fast. I always appreciate the fact that they cut the meat directly in front of you. Instead of it laying in a pan on the counter for goodness knows how long. They have so many options but I always stick with roast beef or the turkey but all the meat is cut fresh when you order it. The subs tasted just as I remember. Overall a solid experience and I would definitely recommend you give it a try. read more

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The #17 , traditional Philly cheesesteak w peppers and onions is Great. Soft bread, salty melted cheese, decent amount of flavorful meat comes together beautifully. Tastes like a traditional Philly cheese. Clean restaurant and good service. read more

I ordered four sandwiches through the app. Please BEFORE you bag them write the name of the sandwich or the sandwich number on the sandwich sleeve. I had to unwrap all of the sandwiches to see what kind it was. I didn't like having to touch any sandwich other than my own. I added names with each sandwich where it allowed me to do so on the app. I didn't want to go through unwrapping each sandwich. I was disappointed having to do that! read more

They have decent sandwiches/subs. I find their sizing confusing and they are a little overpriced. It is better than subway that's for sure but I think I'm spoiled by Alpine Deli and Augustinos Rock & Roll Deli. read more

Dry Sloppy Sub. Dirty restaurant while staff jokes and plays around.

15minutes for a frozen, disgusting, falling apart chicken wrap. I'll take my chances with the subway next door next time read more

Jersey Mike's Subs - Sandwiches Near Me - Oakbrook Terrace, Illinois

Really only a few friendly and competent staff members. Cant order ahead cuz itll most likely be wrong. When I go in I wont stay if I see certain staff because I've had hair end up in my food way too many times. Although I always tip, I dont like that they ask for them. A little bit pricey as well. read more

Jersey Mike's is a great place to have a sub, in fact, I no longer go to any other sub chain; however, this location on Roosevelt is the absolute best cuz of great manager, Jake, as well as great team members to include Brandon, Rey and Carlos - as well as others, whose names I can't recall - always good people here. I, and other customers, are also welcomed like family here, portions are generous, unlike other chains and some other Jersey Mike locations elsewhere. I can't recommend this store and all who work here enough. Sign up for emails for coupons and Jersey Mike's Shore Points Rewards to earn points to earn a free sub. read more

Best Subs around. They have the best quality meats and hand slice them for each sandwich. This is always my family and I's go to sub place. Keep it up Jersey Mike's!- A very pleased customer P.s. they have a reward system where you get a free sub every 70 points read more

I frequent jersey mikes often, and I'm a huge fan of the chipotle cheese steak. I get it on a wheat wrap, with no peppers or onions. It is usually one of the best wraps I get and I always crave it. Today I visited this location and was extremely disappointed. My wrap was hard I could barely eat it, i had to rip most of the tortilla off. There was barely any filling to it, it is usually so juicy and delicious. Today it was none of those things. I'm going to have to go to a different location, or second guess about eating here again! read more

I am truly disappointed..I went to Jerry Mikes in Naperville and my sandwich was beyond delish so good its only been 2days and i was going crazy for another sandwich ...I went to JM's in Oakbrook on roosevelt rd I paid almost 18.00 and some change for basically a foot long cause I decided I would share with friends chips and a drink... My sandwich was vegetables and bread so little Turkey one of my friends made a joke about it ... I could have went to Subway got a foot long with xtra meat and paid a lot less ..Im really disappointed...on the up side the staff was really nice but i guess I would be nice to if i knew i was jipping someone out their money read more

Absolutely delicious sandwiches. All locations have the same amazing sandwiches, but I swear something about there is something about this specific one. The sandwiches always taste better here and I think it's because of the wonderful employees. Maybe they do something different to make them? I really don't know, but I would recommend these sandwiches to anybody looking for some read more

Clean fast great team sandwiches fresh and fast. Mike would be proud. Keep up the great work

First time visiting. Somewhat crowded for lunch. Service was great. Sandwich made to order and was fresh. Will be coming back.

Came into the doors of this establishment, and no one greeting us...The cashier was very rude, and kept making these nasty faces as if we weren't suppose to be in there.....I only gave this place one star because there was no option to give a zero star rating... read more

Love this place! I go there for lunch at least 2-3 times a week, great food and great service! Everyone is friendly and helpful, so glad I signed up for the points to earn free subs. Menu is very large and has so many tempting choices, I usually order the #13 Italian or a #7 Turkey sub but I will be trying some new ones soon! Highly recommended! read more