Not my go to Jersey Mikes but I've been enough times to warrant leaving them a review. Came today primarily to get a giftcard in preparation for some holiday gifting. Unfortunately upon walking in I was informed they ran out of giftcards. Definitely a bummer that at the height of the holiday season they aren't stocked and lost some easy money. Also inconvenient for me as I had to run to another store. Lastly, I appreciate when businesses put a sign on the front door that they are out of something, I understand they don't have to do this, but I've seen other businesses do it and it's really helpful. For example, a sign saying "systems are down cash only" or "out of gift cards", etc. It would've just been nice to know before I went inside and ordered the sandwich because had I known upfront that they didn't have the gift cards I would have waited to ordered food at their other location. Hence docking a star. Otherwise this isn't a bad location and it's definitely clean inside and they serve up a classic tasty sub sandwich. Staff have always been friendly here and nice overall. The gal that made my sandwich today was a good active listener and crafted my sandwich to perfection. Truly jersey mikes are a super solid sub! I love the fresh sliced deli meat and the toppings. Bread is always fresh which is a must. Overall the sandwiches here are 5 stars in my books for a chain sandwich spot. Other comments are just that this location is pretty small. It's a bit cramped inside and when you come during rush hours it can feel a little squished. I keep in mind to come to this location before the rush, otherwise I go closer to home to one of their more spacious properties. If you're not dining in it's not a big deal but just worth noting because even today with myself and another customer inside it feels crowded. Happy to at least have this option when I'm on this side of town. Nice staff, clean facilities and a good bite. read more

Jersey Mike's Subs - Fast Food Near Me - Newbury Park, California

Took around 20 minutes to receive my food after the app said it was ready. Better to walk in and order

Just got sandwiches after at least a year and a half of not knowing where they were! The meat is fine but the bread is dry and cold ! Hard to chew! Doubt we'll be back! read more

I just want to say that the young man and the young lady who is working tonight right now it is 8:15 PM. I don't know their names They both made my two salads that I got and I want to tell you I've never seen food prepared so perfectly at any Jersey Mike's that I've ever been to. It's beautiful just beautiful what great people they are. Great workers thank you. !! read more

Walked in about 6:30pm on a Sunday, sign said they close at 9pm, and there was only 1 lady ordering. There was an odd bleach smell, and the entire place, including every table, was dirty, so I'm not sure what they were cleaning. My kid wanted his favorite sandwich and was "starving" so we ordered anyway. The slicing machine had not been wiped down in a while with various meats and cheeses caked on it. The counters had pieces of bread thrown about it, crumbs all over, lettuce, tomato, oil and vinegar covering the counters. It looked like they had not cleaned up after a single sandwich they made all day. The girl making the sandwich was nice, and other staff seemed attentive. She did a halfway scraping of the cutting board, forced a smile and asked how she could help. She made the sandwich to my kids liking, and offered a free cookie since kids get a free cookie with their sandwich. I tipped a couple bucks because she was nice to my kid, entertained his "extra pickles please" request, but I was weary as to whether my kid was gonna get sick after this sandwich or not given the look and smell of the place. I grabbed some napkins to wipe down the least dirty table so he could quench his hunger before he "starved to death" which is what required this emergency stop at Jersey Mike's. My kid at every bite of his larger than usual order and said it was the best sandwich he's ever had. That said I left there fingers crossed that he doesn't get sick, probably a crappy parent move but if others were eating there I figured it would be alright. Anyway, figured management should know about the cleanliness of this place. Well that's this critic's review. read more

I go to this Jersey Mike's location most often. I've always had a great experience with ordering in store or through the app for pick up. Today I ordered through the app to pick up in store. It was very busy when I arrived and there was a long line to order sandwiches. My app order was ready at the time it was supposed to be so I was able to grab my order and go. My order was correctly made and everything tasted fresh. One of my favorite orders at Jersey Mike's is the #7 turkey provolone on rosemary Parmesan bread with Mike's way. I just recently discovered that their chocolate chip cookies are amazing too. Jersey Mike's is consistently delicious and a great option for sandwiches. read more

Jersey Mike's Subs - ##7 Turkey and Provolone on rosemary Parmesan bread - Fast Food Near Me - Newbury Park, California

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Severely understaffed There's never enough employees working for the demand they have. Add 15 minutes extra to your to-go orders before arriving. read more

I opted for an in stock pickup and waited 10-12 mins past the promised time. Sandwich was gross and covered in grease from the dirty grill. read more

Jersey Mike's Subs - Clean your grill! - Fast Food Near Me - Newbury Park, California

This review is one of the most strangest reviews I have ever given, but should be brought to the attention of the store manager for sure. I am a regular patron to this store by the way. This visit to Jersey Mikes today was pretty bad. Subs were ok, short on the oil and vinegar as usual. When I went in to pickup my 'to go' order, there were about 5 people working behind the glass. Store was kinda slow...after lunch crowd. One guy who was cutting the meat with the slicing machine just stared down at the machine and did not answer me or have any eye contact when I said "pickup for Linda". Very weird. I repeated myself pretty loud.....nothing. Not one of the 5 employees responded. Again, too weird. ??? So I walked over to the register and the guy at the register just kept doing what he was doing (packing a sandwich) ...didn't even look up. Whoa, like a twighlight zone movie. I am a tall guy and hard to miss. Also, my voice is pretty loud and went over to a lady customer, also waiting, who 'also' complained to me, that she was waiting too long for her order. Actually, I only ended up waiting about 5 minutes, but the silent treatment was something I have never encountered. Ever.....weird enough to make me not go back. This was on 6-8-25 at 251pm order. Wendy Drive, Newbury Park store.ticket 01-001423-99-114864..So the Jersey Mike crew should let the meat slicer guy know, along with the other team members, it's nice to acknowledge someones presence when a patron arrives to pick up merchandise. The other Newbury Park Jersey Mikes (closed down now) was the complete opposite. Always a warm welcome and happy people. Definitely a major dissapointment here. Sorry! read more

Idk why this place has any bad reviews. People standards or their moods aren't in the right place maybe idk. This jersey mikes I've been coming to for the last 3 years is automatic!!! Super nice customer service which is hard to come by now a days and the sandwiches are always on point! I've used em multiple times for catering. Last min event last year and the manager got it done! 2 hour notice and he made it happen like a rockstar! Top notch experiences and the place is always clean. read more

This location is consistent , I don't think I have ever had an order be made wrong. I usually order online and pick up and it's usually ready by the time stated in the app. I've also Door Dashed a few times and the sandwiches arrive well packed and when we order hot sandwiches they're still nice and warm by the time they get here. It's always clean inside regardless of time of day or who is working and the crew here is always nice. I think the Italian #13 is their best sandwich. Definitely sign up for their rewards systems so you can earn free sandwiches. My go to sandwich place in Newbury Park by far. read more

Worst Jersey Mike's sandwich I've had. Is it that hard to make a good sandwich? Jersey Mike's used to be so good. Won't be going back to this location read more

This place needs to re-evaluate their process when it comes to online ordering. DO NOT do online pick up, I promise you you'll get your order faster if you just walk in and stand in line. Those are the customers they prioritize read more

Interesting. I ordered again and here's how they failed... 1. Obviously they did not chop/mix meat like I asked three separate times AND came in early to tell them before they finished the sandwich (online order) 2. Dude decided that I didn't want a 99 and I actually wanted a 55 3. They made me wait 15 minutes to pick up my jumbled mess of an order. God if I didn't have such a picky eater as a sibling, and if wasn't in Newbury Park where there are very limited food options, there is zero chance I would ever come back here. read more

Jersey Mike's Subs - Unchopped as a mofo - Fast Food Near Me - Newbury Park, California

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I just had the best sandwich in my life. Jersey Mike's. Wendy Dr. Best service and Best sandwich. Thanks Abby and Amanda.

The food is good but to many orders for how many employees place is small. Not A ton of seating it's to small for the big line and takes really long read more

This location is way too small, very little seating and not enough employees to handle both the phone orders and the line. 15 people in line plus at least 10 phone orders I saw. I spent 30 minutes in line. read more

Come on guys. Be better! This is our 2nd visit in the last 6 months when our on line order isn't ready. Ordered at 1:08. They told us 1:51 pick up but not until we arrived to pick it up. Not sure if we will EVER give them another shot. And there were at least 5 people working. read more

The best Jersey Mikes in the area. Fast, clean, and the staff is always friendly. I'd have to say, I feel like this location gives you more meat than the rest! read more

*****STAY AWAY*****Another EPIC FAILURE yet again. I have ordered from the store four times in the past week and EVERY SINGLE TIME they have completely disregarded the simple instructions provided. How hard is it to put a sandwich on wheat bread? How hard is it to NOT put vinegar and oil on a sandwich? Apparently it's so difficult that the mindless people working at this store have to do it every single time. Neither the employees nor the management care about how you want your sandwich prepared, even though it may be the simplest of requests. STAY AWAY. Unless you are going to walk into the store and micromanage these people while they're doing a job that a lobotomized degenerate could do, I suggest you just make your sandwich at home. read more

This is Jersey Mike's, so if you've had it before you know what you're in-store for when consuming a sandwich from Mike. This location provides the same product as you would expect from any other location. Went in yesterday to grad a #14 The Veggie and had it assembled vegan style. One thing I like about this place is you're allowed to swap out the cheese for avocado at no additional charge. Much pleased with the final result. Anyways, this review is not really about the food, but more about the precautions they are using during these times. They are fully setup to provide a safe and clean environment. Also, add the great customer service they provided during my visit. So, if you're one of those people sketching out about food establishments rest assure you won't loop your shiz at this location. 4.0 - Will continue to support. read more

Jersey Mike's Subs - #14 The Veggie (Vegan Style). - Fast Food Near Me - Newbury Park, California

Worst run place in the whole chain. Never seen a slower place in my life - forget about online ordering. If you have an hour just come in. They take every walk in before they even think about online ordering. What a joke. t least I was really hungry by the time they finally got around to making my sandwich. Do yourself a favor and go to Subway. read more

Love the sandwiches so many to choose from the chicken Philly steak is my favorite and the bread is so amazing

Love the Big Kahuna Cheese Steak! So so delicious. I added bacon for ~$4 but didn't love it. I'm only docking 1 star for the pricing though. read more

Jersey Mike's Subs - #56 Big Kahuna Cheese Steak - extra meat and extra bacon. $23 - Fast Food Near Me - Newbury Park, California

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Came in for a rewards sub only to wait 15 minutes at the register because of "system error" employee looked at me said nothing we can do and took back the sandwiches. read more

I love this place.. On my deathbed I want a big kahuna #56 on wheat. Serious these guys have figured out the magic between good food and an awesome staff. The cuts are fresh. Is made to order and you can't tell the difference between the manager and the employees, everyone is in the same team. Freaking awesome. read more

Two times in a row I have order on the app and they screwed up my order. Both times I was charged $4.95 for banana peppers and when I got home no banana peppers. Today they forgot to include a bag of chips I ordered. They have charged me $9.10 for banana peppers and the cost of a bag of chips. I tried to call and get they to refund me for the errors in my order and they never answer the phone. It is not about the money, it is about customer service. Once you leave the store it no longer exists. I am done with this location. read more

The other night I came in minutes till closing. Rachel and Giuliana were working and I felt bad since they were getting ready to go home for the night but they were more than nice and happy to make 1 last sandwich before closing. They are nothing but an asset to this place of business. Every time i come in the store is clean, the sandwiches are great and the service is terrific. Thanks for doing a great job guys! read more

This is probably the worst jersey mikes location I have used. It's sadly the closest location to my office and we have ordered catering several times. It is never right. The last time the sandwiches had obviously been made a long time before my pick up and they had to be retrieved from the walk in. They were so soggy they were almost inedible. We had a clients in from overseas and I was so embarrassed we ended up driving them all to in n out to eat. The staff are rude and uninterested. The next time I asked for nothing 'wet' to be put on them and to put that on the side so we could add it when we are (as they obviously can't prep them fresh) and they sent 8 mayo packets with the order (none of the actual lettuce/tomato etc) 8 mayo packets for a $700 catering order. I'll not be back. There is a simi location that's wonderful and another Newbury park location I've had good luck with! read more

Great service and consistent food. The young college age boys were hard at work getting sandwiches out with smiles and great service in between. Great location, just need outdoor seating. read more

Jersey Mike's Subs - These young boys are working hard at this location to satisfy their customers. Great addition to this side of N.P. - Fast Food Near Me - Newbury Park, California

I order my 2 sandwiches Mike's way and they didn't do it. My sandwiches were very dry. The employees seemed to be distracted there were about 4-5 employees and they still couldn't get my order correct. Very disappointing especially since I spend over $30. read more

Don't eat here, I went in and their employees were clearly sick and coughing. You shouldn't be around food if you're sick. I had to walk out. read more

We have been customers at this Jersey Mikes for the last few years but probably not going to this location moving forward. The last few times we've ordered, the bacon has been burnt - like bacon makes the sandwich and you expect it to be delicious but then it's ruined by burnt bacon. Also the team seems to be lacking serious leadership, it's like a chaotic frenzy where some employees just look lost. Finally, the inability to communicate with your customers and setting expectations as far as how long it'll take to receive a hot sandwich. We waited over 30 minutes for a Regular 43, while our cold sub sat and got soggy (also another super coveted trait of sandwiches...not) extremely disappointing overall. read more

Best Italian sub!! Hardworking and fast people making awesome sandwiches!! Love that I often get a free sandwich with points!

I really hate to make this review because it's not about the food, it's about the service. I love Jersey Mike's because I have Celiac and they are the only fast food place where I can get a Gluten Free sandwich with bread. But I've noticed that this locations employees (mainly the high schoolers that work there) are more than willing to show their disdain for people like me. Every time I come in to order and the high schoolers are working I get semi-rolled eyes and obvious sighs of frustration at my order. My sandwich is only thrown together carelessly and they make sure to treat me like I'm an annoying customer that they're barely trying to be civil to. I went in today for Lunch and left without ordering anything because the guy in front of me had a special order as well and the boy behind the counter was rolling his eyes and acting very passive aggressive to him. The blonde girl behind the counter as well was slamming things and glaring at the guy as she started his order. Knowing that they already treat me unfairly with my gf order I quickly left the line and decided to spend my money elsewhere. I don't like that I have an allergy that not only inconveniences me but others in the food industry as well but I can't control it. I hate coming into this location simply because of how I'm treated for something out of my control. The college kids that work here are always kind to me about it, however. They smile, make my sandwich wonderfully, and treat me like any other customer. But I believe the younger employees have some issues they need to figure out. Otherwise, great sandwiches, but beware if you have an allergy or else they treat you like crap. I highly suggest going to the other location by In-N-Out because they treat people with allergies so much better and go all out with customer service at that location. read more

Honestly worst experience with Jersey mikes. We frequent here & they put 10-15 orders in front of us. We thought if we placed a mobile order it would speed up the process. Instead we watched over 10-15 people get in line and order then leave as we were there and already waited the 20 minutes they asked us to prior to coming in. Over 36 minutes for 3 cold sandwiches. read more

The sandwiches are always fresh and yummy. They use a higher quality meat and make your sandwich to order. I personally love my sandwich"Mikes way" and add mayo and mustard. My only problem is that I frequently want to order my sandwich online and pay with cash which the app does not allow for. read more

I love jersey Mikes. They employ the best people!!! Besides my sandwich always being fantastic, they staff was really helpful as I was stuck between a rock and a hard place. Thank you so much for being so kind hearted and understanding. Kindness like that does not exist in todays day and age. I am forever a loyal customer. read more

Not only are the subs fresh and delicious, but they have a great set up during COVID-19. You order online and when you get there, you have a bag sitting on a table to just grab and go! Thank you for being open and making it easy to get some good food! read more

Let me start off by saying that we love Jersey Mike's. Just not this one. Went in there today to order two subs. While the workers were very friendly, their skills at sandwich making left much to be desired. I have never seen a Jersey Mike's be so skimpy on their meats. On the giant they put 5 flimsy slices of meat on the sandwich and started to move it over to get the fixings. I stopped them and they weighed it and added more meat, but it was still under what I have gotten at other stores. When it came to slicing the bread, it was completely mangled and while rolling up the subs, they both started falling apart and instead of stopping to fix the sandwich, the guy just kept rolling it up. When I got home and opened it, it was a complete mess. This location better get its act together. With another Jersey Mike's close by (that are amazing at what they do), they are going to lose customers if they can't do things better. Not sure if I will be back to this one. read more