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    Firehouse Subs Westlake Village

    3.9 (50 reviews)
    Closed • 10:00 am - 10:00 pm

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    Pepperoni Pizza Meatball sub. Size medium combo. Excellent presentation!

    Amazing sandwiches and even better service! My order was taken promptly and my food was made to perfection by team member Julia. Lovely ambiance, nice and quiet, but friendly atmosphere with music playing in the background. I will be coming back again and again!

    I'm sorry to leave this review but today my daughter and myself got the worst sandwich I ever had. This was my first experience and unfortunately probably my last. We ordered online and got the steak and cheese. It seemed like they made the sandwich way before the pick up time. The cheese was cold and hard, the bread was so soggy and the sandwich lacked flavor and was just unappetizing. Neither of us were able to eat it and threw it away.

    Pepperoni Pizza Meatball sub (large)
    Tan P.

    Tonight was a return the one of the best sandwich shop chains in Ventura County. I've visited multiple Firehouse Sub locations and all have similar experiences with quality and quantity of food. This location in TO is a little small, but it does offer indoor and outdoor seating. The service is standard and they try hard to keep their restaurant clean. The sandwiches were fresh and tasty and having the hot sauce bar is a treat! Tip: Get the sweet tea and chili. Both are very good and complement each other well.

    The Italian
    A L.

    First time trying out Firehouse Subs. We're long time Jersey Mike's fans. Got the Italian and was wowed! Love that the bread is toasted and they don't stinge on the fillings either. Ordered ahead for pickup via Ubereats (they had a BOGO deal) but server didn't seem to know about my order when I arrived which was odd because the place was empty at that time. They found it eventually. Small store with a few tables inside and some seating outside. In the same strip mall, you can go get some dessert after at Yogurtland or Lt Calf!

    Hook & Ladder.®

    It's rare to get a DoorDash order as good as this. We ordered two subs and they were both absolutely delicious. I spoke with the team at the restaurant, and they made sure my order was accurate. Came out perfect. Thank you! It was absolutely delicious.

    That's the paper that was in the sandwich

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    Edward B.

    Hello Marc, thanks for stopping by!

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    Edward B.

    Hello Brian, I just sent you a DM.

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    Sandwich's are always good and taste fresh good service! Everyone is always friendly and subs are always made on time

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    Had the Turkey stuffing sub I don't think it is available until thanksgiving was best sub I've eaten.

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    Expensive for what you get, the large sandwich is small. Not worth another try unfortunately.

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    Ask the Community - Firehouse Subs Westlake Village

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    Love this place I'm obsessed with their curry couscous. It's so good! The sad thing sometimes is…read morethat they get new items on the menu. I really loved their spicy turkey sandwich it was so good. I was craving it and they no longer had it on their menu which was sad but I had this very nice employee. Her name is Natasha that was taking my order and was helping me out figuring out something new to try which I actually really loved! Thank you so much, Natasha for your help. Hope you're there next time I come in!!

    This is probably the worst run restaurant franchise I've been to. I placed an order to pick it up…read moreASAP. The website said 10-20min for pickup, so I thought that was perfect timing, as I was 20min away. To my horror, the system automatically put my order 55min out because I had "more than just 2 sandwiches", even though there was no one in line at the restaurant or anyone waiting to pick up an order, when I got there. Why? Well, they blamed it on "3rd party system" and the manager (Zaen?) would not even budge to start making my order right away and could only give it to me 35min later. Again, there was no one waiting in line and they could have easily started making it right away. This extremely rude manager tells me that even if I cancelled my order (which he wasn't even concerned about), and then placed a new one at the counter, they would still take more than 30min for a few sandwiches. Never have I come across such an inconsiderate manager at a place that's known to be considerate and welcoming. Thankfully for me, the other manager (Alec?), was so much nicer and instead of ignoring me like the other guy, he tried to help by fast tracking my order and guess what, it was done in less than 7min. All of it. Did they make anybody wait because of me? Nope! I've been going to Mendocino Farms for over a decade across so many different locations, and this was my first visit to this particular store. And because of this one manager (Zaen?), it ruined my entire outlook for this popular brand. How does the General Manager and the overall franchise operations team even hire such a terrible person, who was just indifferent to losing a customer that had placed an order of over $150??? PS: the online ordering system also defaulted to a $20 tip that you couldn't change. I wish I could get that money back or at least direct it all to the nicer manager.

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    Neighborly - Best chicken Ceasar Gaby's Caesar Avocado Wrap. I wish they had another location in LA

    Neighborly

    4.6(276 reviews)
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    I rarely write reviews, but I was so impressed by this place that I had to! The concept is so…read moreunique, the food is delicious, and the customer service was some of the best I've experienced in a long time. I've found myself feeling disappointed with hospitality lately--it seems like genuine, friendly service has become harder to find--but that was absolutely not the case here. Everyone was incredibly kind, welcoming, and attentive. I had the taco salad, and I'm not exaggerating when I say it was the best taco salad I've ever had. I also love the variety of food, all of the healthy options, and the fact that it's dog-friendly. Such a great experience all around. We will definitely be back!

    My family and I came to Neighborly, it being recommended to me and close by in the area. I know…read morethat they're known for their array of options and a wide variety of food to choose from. I was nervous, though, going into this, because it reminded me of the nearby Topanga Social with a similar concept. After less than a year, the Topanga Social is closing due to one of the reasons being that a ghost kitchen doesn't cater, and therefore, have the expertise, to one certain food type or style. Unfortunately, that's exactly what this ended up being. When we entered, it was an untraditional restaurant experience as you go to a tablet/ screen area and choose from one of the six or so "restaurants" that they have to choose from. In theory, this is super cool! However, certain foods are good because a lot of the times, the people making them worked on perfecting that dish for you and others. Additionally, when you don't have a hostess and/ or server, there's an extra level of relationship building with the customer that you now don't get. People can manage, but it's the customer service that sometimes can make or break a business. This restaurant used to be Social Monk, until they decided to add the five or so other, now essentially, ghost kitchens that all operate under that same old Social Monk roof. Once we paid and finished ordering on the screen, we sat down and waited for our food. The seating area was a bit cramped inside, but expanded to outside which was nice. Inside, they had little tubs of candy around the store for purchase. There's also a fountain and a gelato store nearby, which is great for families looking to make more of their day. The positives? The area is nice. The literal neighbors, like the gelato place next door, are great! The speed in which we got our food was good, too, as well as the variety of options of food that they have available. My food came as a bigger portion size than what I was expecting, so I could hypothetically get maybe two meals out of it. The negatives? The prices aren't the prettiest, like mine coming at $18 (but keep in mind the portioning.) Additionally, when we got our food, it truly was not good. My chicken and chow mein came together on a big plate, however the chicken was cooollllddddd. The noodles were okay and warm, actually, although the chicken had been cold. Bland. Not great. My sister got chicken tenders and fries in which were also incredibly bland and not worth eating even half of. I brought my food back to the counter area where they had registers not in use and asked a worker if I could get a refund. They got a manager, who asked if I wanted them to heat it up, but at that point, I felt so defeated and annoyed, especially for almost $20 worth of food and the last thing I wanted was for it to be heated up in a microwave. Maybe this wasn't their day? Westlake doesn't have much variety, so having options like this is nice and I can see why so many people find them appealing - it's just not good food. A lot of the older people who look like they love eating saltines and rice cakes come here and it's easy to see why. Unfortunately, my sister and I did not like their food due to it being cold, bland, and unseasoned, and we most likely won't be coming back.

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    Lava Kitchen

    Lava Kitchen

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    My friend and I decided to meet for lunch, and she chose Lava Kitchen because of all the great…read morereviews. I arrived a little early since she was limited on time, so I went ahead and ordered everything for us. I let our waitress know my friend was on a tight schedule, and she was so accommodating and made sure everything was timed perfectly so the food would come out once my friend arrived. I ordered the quinoa salad for my friend and the Greek salad for myself. We also shared the hummus and one ground beef kabob. Everything was very flavorful, fresh, and delicious. We really enjoyed everything we tried. The restaurant itself is extremely cute, bright, and inviting. When I first arrived, there was only one other person there, but by the time we were finished, every table except one was full--which definitely says something! The person who helped us was incredibly friendly and made the whole experience even better. This definitely sounds like a place we'll be coming back to!

    Lava Kitchen was very good overall, especially the kabobs. We tried two different meats, and the…read moreShish Kabob was the clear winner for both of us. QUICK TAKE Get: Shish Kabob, Ground Beef Kabob, Creamy Cucumber Dip Skip: The salad dressing Know: Order a dip or sauce with your meal. Both of ours really needed one. Shish Kabob: Our favorite item. If you are choosing between the meats, this is the one I would recommend first. Ground Beef Kabob: Also very good and worth ordering. It came with a generous amount of basmati rice and a charbroiled tomato. Lava Special Salad with Shish Kabob: The salad had romaine, tomatoes, cucumbers, red onion, avocado, raisins and walnuts. It was good, but the meat made the meal. Without the Shish Kabob, the salad would have felt underwhelming. Creamy Cucumber Dip: Basically essential. We were very happy we ordered it because neither entrée came with much moisture or sauce of its own. My only real complaint was the homemade salad dressing. The oil tasted old, which was noticeable enough to take away from an otherwise fresh salad. Overall, we really liked Lava Kitchen and would gladly return for the kabobs. The Shish Kabob is the move, and do yourself a favor by adding the cucumber dip.

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    Board & Brew - Westlake Village

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    Really great sandwiches. Big too, so you can split. Service is always good, and we will be back.read more

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    The Stonehaus - Feelings little cheesy

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    Your next date night spot in LA!!…read more Pizza, wine and live music. A Napa-inspired experience, on-site winery and vineyard views!! Love the outdoor ambiance with rustic Tuscany and Provence vibes. Located at the Westlake Village Inn. The pizzas are made to order with a thin crust and they use an outdoor pizza oven. The Sausage + Pepperoni pizza was delish! The Steak Milanese Salad paired well with the pizza. You order inside at the counter and they'll give you a buzzer. Pizza may take longer during busy times. They have a selection of wines from around the world. But, they also have nonalcoholic choices like tea and Hibiscus tea. Love that they have live music!! They had amazing sounds of the Spanish guitar and people dancing. Perfect for date night, celebrations or just hanging out with friends!! It gets pretty crowded on weekends and there is paid parking. On weekends, you may have a hard time finding a table. They do have some family style picnic tables where multiple groups can sit.

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    JOi Cafe - The JOi Café Family is always ready to serve our dear community.

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    My wonderful friend is vegetarian and I have failed her in more instances than should be acceptable…read morein finding good places to eat whenever she visits me. Places that said they had vegetarian offerings secretly mixed meat somewhere in the process so of course this time we had to go to a complete plant based restaurant. Looking over the menu I was sweating bullets, expensive and vegan. Things that scare me a lot. My friend has been looking for vegan salami for a while and we couldn't find the price, but when the cashier rung her up I gasped very loudly at $18. But it's okay. I cried a little at my $21 salad price tag, a little more when it has a name like Thai Me Up, but when it came out I gasped a second time. It was humongous! And delicious! So good I couldn't stop even after I was full, I consider myself a big eater, but I felt like I ate a portion meant to serve a village. Wiped clean. My friend got the tacos and those looked fun too. She couldn't finish everything because. Ginormous. The inside is also cutely decorated, I really enjoyed the split flap board that changes quotes every now and again, nice indoor and outdoor seating, and plenty of parking in the plaza. We're definitely coming back!

    Extremely overpriced for bland, mediocre food with small portions. I ordered avocado toast which…read morecame on soggy, barely toasted bread with just avocado, a few seeds sprinkled on, 3 small slices of watermelon, and an old, crusty dollop of hummus on the side for $16. Very disappointing meal. The woman at the register who took our order was not particularly friendly either. If you're going to charge Erehwon prices, your food better at least be Erewhon quality. Will not be coming back here.

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    The food is Fantastic, The rest is a mess. Did I mention the food is fantastic !!…read moreBut, The tables are always a mess, inside and outside tables and floor are a mess. the trash can's are always full and sometimes overflowing. the trashcan's themselves are dis·gust·ing with food. and yes as reported, "the service is slow", areas to improve, Police the tables and floors and make it fresh and clean. You don't want people to question weather the kitchen is clean. again, the food is great ! Good food in Thousand Oaks is hard to find, I would like these folks to stay and thrive.

    This is a decent place to get fresh and healthy Mediterranean food. It is located in the Albertsons…read moreshopping center right next to Sharkey's. I ordered the salmon plate, and it was flavorful and fresh. The hummus was yummy, the side salad was lightly dressed, and the salmon and rice were well flavored and filling. It also comes with a large piece of pita bread. The pricing is comparable to other places serving similarly healthy food. This is close to where my client works and it was a good place to have a casual meeting and get some lunch. There is indoor seating, but it is a tiny space so eating outdoors is more comfortable. There's a Boba spot next-door and Starbucks is right across the parking lot in case the meeting runs long and we need our sugar/caffeine fix!

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    Marmalade Cafe - Westlake Village - California Hass Avocado Toast

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    4.0(1.4k reviews)
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    Stopped in to Marmalade Cafe this morning for breakfast. Jose and Miguel took good care of us with…read moreexcellent customer service. We started with cappuccino, coffee and orange juice. We sat out in the front patio and the ambiance was fantastic with great weather and background music. My wife had the grilled chicken sandwich with a salad and I had the bacon, feta, spinach, mushroom and cheese fritata with potatoes and sourdough toast. The food was fantastic as well. Highly recommended

    I hadn't been to Marmalade in quite a while and decided to come back to support them after hearing…read moreabout the closure of their Calabasas location. Unfortunately, I don't think I'll be returning. First, I want to say this review is not about my waiter. He was friendly, attentive, and provided excellent service. My disappointment is with the kitchen and management. I ordered the Crab Benedict, and the English muffin was extremely stale and so hard it was difficult to cut. To make matters worse, the poached eggs were cold. My waiter kindly offered to bring me a fresh English muffin, which I declined, but I appreciated that he tried to make it right. When the check arrived, I also noticed a 3% service fee added to the bill. Personally, I'd much rather see menu prices reflect the restaurant's costs than have an additional fee added at the end. I wouldn't mind paying $25 for Eggs Benedict if it's prepared properly and there aren't surprise charges from management. Marmalade is very close to where I work, and I've stopped in from time to time over the years. It's disappointing to say that, based on this experience, I won't be returning.

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    Firehouse Subs Westlake Village - sandwiches - Updated October 2026

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