Really great sandwiches. Big too, so you can split. Service is always good, and we will be back.read more

My husband and I stopped by Board & Brew today for lunch, and as always, we enjoyed the delicious…read morefood--especially my favorite, the Chopped Salad! It was an unusually hot and very busy day, and it was great to see the restaurant so full and thriving. I especially want to recognize the cashiers, Sammy and Jerry, who were excellent. They were patient, friendly, and handled the busy crowd with great customer service. Sammy, in particular, deserves recognition for being so kind and professional. Unfortunately, the experience was disappointing toward the end of our visit. We had leftovers, including our salad and sandwiches, and had also purchased a four-pack of IPA to go. I asked for a brown handled bag because the plastic bag provided wasn't adequate for everything we were taking home. I was surprised when someone behind the kitchen, who I was told was Alonzo, instructed Sammy to give me a plastic bag instead. I could tell Sammy felt embarrassed and uncomfortable about the situation, and I felt bad for putting her in that position. My concern isn't with Sammy at all--she was wonderful. It's about the message being sent to customers. When someone is spending money at your restaurant, especially when they're purchasing food and beverages to take home, customer service should come first. Board & Brew, please recognize Sammy for her excellent customer service. She handled a busy, hot day with patience and professionalism. And Alonzo, remember that taking care of the customer should always be the priority. We'll definitely continue coming back because we love the food, but I hope management takes this feedback seriously. Thank you!

Zenen (I believe he's the manager is the best!) Right after we ordered I noticed a man really…read moremeticulously cleaning the glass front door. It stood out to me because be seemed to take such pride and really care. Then the same man brought us our meal and noticed my son's order was wrong. He quickly said he'd have the correct meal made right away and offered him some chips while he waited. Zenen, if you're seeing this, you deserve the best in life! In the 45 minutes we were there you seemed so thoughtful and all the details matter to you. Thank you! We will definitely be back. Ambiance was peaceful and the food was so yummy!

This is probably the worst run restaurant franchise I've been to. I placed an order to pick it up…read moreASAP. The website said 10-20min for pickup, so I thought that was perfect timing, as I was 20min away. To my horror, the system automatically put my order 55min out because I had "more than just 2 sandwiches", even though there was no one in line at the restaurant or anyone waiting to pick up an order, when I got there. Why? Well, they blamed it on "3rd party system" and the manager (Zaen?) would not even budge to start making my order right away and could only give it to me 35min later. Again, there was no one waiting in line and they could have easily started making it right away. This extremely rude manager tells me that even if I cancelled my order (which he wasn't even concerned about), and then placed a new one at the counter, they would still take more than 30min for a few sandwiches. Never have I come across such an inconsiderate manager at a place that's known to be considerate and welcoming. Thankfully for me, the other manager (Alec?), was so much nicer and instead of ignoring me like the other guy, he tried to help by fast tracking my order and guess what, it was done in less than 7min. All of it. Did they make anybody wait because of me? Nope! I've been going to Mendocino Farms for over a decade across so many different locations, and this was my first visit to this particular store. And because of this one manager (Zaen?), it ruined my entire outlook for this popular brand. How does the General Manager and the overall franchise operations team even hire such a terrible person, who was just indifferent to losing a customer that had placed an order of over $150??? PS: the online ordering system also defaulted to a $20 tip that you couldn't change. I wish I could get that money back or at least direct it all to the nicer manager.

Been here twice now, both times after a trip to Underwood Farms with the family. The wait times…read moreweren't bad, especially considering this last time was with a party of 10 people. Service is friendly. The vibe here is definitely a brisk deli diner, and as a native New Yorker, I appreciate that. That said, it's still a very relaxed environment. Definitely get the pastrami. I got it as the pastrami and egg, with home fries and a sesame bagel on the side. That's a lot of food, and it was quite good. Another good deal is their half sandwich with either a soup or salad. The kids meal options are fine for smaller kids but my tween says she prefers the "real" menu. Their bagel chips are unique and also great.

A friend took me here for lunch. She raved about this place and insisted I try it. Upon entering I…read moresee this place is very nice and well kept. When we entered it was pretty busy so we opted for the outside patio where tables were ready. It was a little warm but there was shade and a nice breeze. I looked over the menu and saw a few things I wouldn't mind trying but ended up settling on the Steak Sandwich and fries. It did not disappoint. The server was very accommodating even with my guest who had a few questions. He was very calm and polite. Even brought over drinks right before the last couple sips. I will definitely return to try some of the other dishes on this menu.

Better than ever I have probably gone there for 25 years and now it is revamped refreshed and…read morelooking great. Everybody go get yourself some of their great food and enjoy!

I saw the Lottery sign outside so I went inside to try my luck on some tickets. The store looked…read morenewly remodeled and well organized. The cashier was nice and took care of my ticket request rather quickly.

Firehouse Subs, Thousand Oaks (order and delivery via DoorDash)…read more Order confirmation: 5:27 PM Order delivered: 6:02 PM Cost: $46.47 This included a two for one discount. Two sandwiches, two chips, and two sodas came in just under $50 all in with DD driver tip, DD express fee, and DD service fees. Everything was well packed, with the sandwiches placed in very nice individual cartons. The sandwiches were very large. The bread was very soft and held together well. Ingredients were standard fare with nothing standing out in either direction. The standard Lay chips and drinks were as the should be. Order details: Large (11-12 inch) turkey and provolone sandwich on white bread with lettuce, tomato, deli mustard, and no pickle, ordered as a chips combo with Lay's Classic and a Sprite. Relatively average quality that does not warrant the cost. I do not plan to order from Firehouse Subs via DoorDash again.

Errand day for this gal. On my way home I stopped in at Firehouse Subs. I've heard good things…read moreabout it, so It's been on my bucket list of places to try, (variety is the spice of life, right?). I felt welcomed there the minute I walked in. Orders are taken at the cashier station. The person who took my order was very nice. Family friendly. The décor tells it all. Where other places charge more for their meals and give you less, Firehouse does the complete opposite! Sandwiches are reasonably priced, and you won't be disappointed by the portion size of their sandwiches. (See my photo below). I ordered their Italian Sub Sandwich - Medium Size. 1/2 sandwich had plenty of meat. It was so good I ate the whole thing. I couldn't get enough. Bread wasn't soggy, not too much shredded lettuce or Italian Oil dressing. Everything served was fresh and tasty. I recommend Firehouse Subs! Try it! You will love it! Conveniently located in the shopping center at Thousand Oaks Blvd and Westlake Blvd, right by the 101 Freeway. Our Firefighters are our heroes and very giving for those in need. I for one will be dining here again!

I REALLY like this Stand location!…read more I've been to a few of these and this one is by far my favorite. Inside it's just nicer, quieter and less crazy and has lots of tables that feel nice to eat off of. The outdoor portion also feels equally nice to dine at and doesn't feel like just a few chairs added outside for the sake of it. This time we got the miso salmon bowl which was really good and filling (very easy to split) and a side of sweet potato fries. I loved feeling like I didn't have to get a burger to feel satisfied here. Everything was delicious and staff accommodated every request! Pretty much everyone we talked to were nice and kind so it seems like great staff too! Really happy with this one, will definitely be back!

This is a follow-up to thank Zach Wishengrad, Vice President and Oscar Escobar, Great Experience…read moreManager at The Stand Restaurants for reaching out to make sure what I experienced at the Westlake Village location doesn't happen again. Assurances were made that the team will have a review of sanitation, cross contamination, food prep and proper use & disposal of gloves. I was also issued a refund back to my credit card and extended a personal invitation to return as their guest. As I mentioned, I do use The Stand App and have been an enthusiastic repeat customer for years. Besides the quality of the fresh ingredients they use, this is a family owned and operated business and Zach's response proves how much they value their customers and strive to make each experience the best it can be. Cheers! "CC"

Friendly service and quick with making the sandwiches. Sandwich tasted good and everything looked…read morefresh. Place looked clean as well.

I am a restaurant manager and I just want to say the staff here is amazing. All 4 team members that…read moreI dealt with had a great attitude and made the sandwich with care. Whoever is managing this spot should give themselves a big pat on the back. I was there around 1 pm on Thursday 8/27.

Came back for more lasagna. This time I also got the number 4 sub. And meatball sub again. I might…read morecome back tomorrow to try ither stuff and get more lasagna. Today service is faster than yesterday. Still same friendly people working here. Good atmosphere.

Thousand Oaks is so lucky to have this amazing deli in!!! I…read morelove la bottega italiana Every product is first class and the owners Valentina , La Signora, April are so kind and simpatiche Grazie belle

I grew up around delis and sandwich takeout shops. So, this kind of place immediately puts me into…read morea comfortable and happy mood. They have all the things. Prepared food you can take home. Bottles of wine. A deli counter. And a great menu you can order from, for takeout or to eat at their little bar counter inside or tables outside. We ordered a Cubano sandwich and lamb bowl with salad and quinoa. The food was fresh and tasty and high quality. Nothing good these days is cheap, and these two items weren't either, at around $20 each. The service was good. The young woman who talked to me and rang up our food was delightful.

After lunch my wife wanted to pick up a few things for the home for meals at home. My wife picked…read moreup some chicken and a few items and was very impressed with the market and provisions. There is also a sitting area if you wish to dine on site. Nice ambiance and good customer service. Highly recommended.

Hidden gem. Great guys behind the counter and great food. Highly recommend! Take it out to the lakeread more

Great place to grab a breakfast sandwich or a panini for lunch. Fresh and delicious. Very large…read moreportions too! Nice wine selection.