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    Jersey Mike's Subs

    2.3 (9 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 weeks ago

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    9 months ago

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    6 months ago

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    5 months ago

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    6 months ago

    Didn't even acknowledge me!!! Completely rude. Never returning. I will drive up the road to any of the other sub shops.

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    1 year ago

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    1 year ago

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    3 years ago

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    3 years ago

    Good food but try and get your food in person; whenever I get delivery there's always something wrong with my order.

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    3 years ago

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    Ask the Community - Jersey Mike's Subs

    Stani’s Family Restaurant - Eggs Benedict

    Stani’s Family Restaurant

    4.5(45 reviews)
    1.0 mi

    Stopped by for a quick brunch and once again, it was a solid meal! We appreciate the quick service…read moreand delicious food

    We have been loyal customers since your grand opening and have consistently had excellent…read moreexperiences. We have recommended your restaurant to many people, especially praising your salad bar for its freshness, quality, and variety. We've also ordered the AYCE fish fry many times -- including nearly every Friday during Lent last year -- and it has always been crispy, well‑drained, and never greasy. This visit, however, fell far below the standards we have come to expect. From the moment we were seated, the experience was noticeably different. The hostess did not ask for drink orders, which has always been standard. Our server -- slightly heavy‑set with a long black ponytail -- appeared disengaged and gave the clear impression that she did not want to be there. We confirmed with her that the AYCE fish was $12.99 and included all‑you‑can‑eat soup and salad, exactly as we were told earlier in the day when we called. Her response was, "She always tells people that, but it's one trip." Despite the inconsistency, we proceeded and requested the fish extra crispy and well‑drained. We waited at least 30 minutes for the first round of fish, even though only two other tables were occupied and they already had their food. When the fish finally arrived, it was extremely greasy, not crispy, and the bottoms were completely soggy. When we pointed this out, the server simply said, "I told him," offering no apology, no concern, and no attempt to resolve the issue. She took the fish back to have it remade. She returned shortly after and removed our sides without explanation. The second order of fish was still dripping with grease. Grease was visibly pooled in the breading, as if it had come straight from the fryer without being drained at all. We asked another employee if she was the manager. She said no but asked what was wrong. As we began explaining, the manager, Heather, approached. At that same moment, the server stood behind me and said, "Oh, they're not happy with that either." Heather also showed no empathy, no apology, and no effort to correct the situation. Her demeanor was irritated and dismissive from the start. We told Heather to remove the fish from the bill. She agreed but insisted we still had to pay for the soup and salad. She then brought a bill for nearly $30, charging us for AYCE soup and salad even though we each had only one cup of soup and one small salad. When we questioned this, Heather became visibly annoyed and said she would instead charge us for a side salad and a cup of soup. We explained that the fish has never been like this before. Heather's response was, "Then go out to Madison, they have the same fish there." This was unprofessional and completely unnecessary. When we went to pay, we informed Heather that we were veterans. She applied the discount to only one meal. When I told her I was also a veteran, she said, "Oh, you're a veteran too? Well, I need to see ID." This was disrespectful and unnecessary, especially after she acknowledged she recognized us from previous visits. My husband was wearing a veteran jacket, yet she still demanded to see his ID as well. Heather then brought up the fish again, stating it "looked perfectly fine" to her. When I explained the amount of grease on the napkin and on my hands, she dismissed it, saying, "It's deep fried, there's going to be grease," and repeated that it looked fine. As I calmly explained that it had never been served this way before, she told me I was "getting out of control." At no point did I raise my voice -- I was simply explaining the issue. After that comment, I stepped outside while my husband finished paying. He later told me that Heather was speaking about me in front of him to another employee, again calling me "out of control," and told the server she wasn't getting a tip. It is clear that something has changed. The friendly, attentive, welcoming atmosphere that once set your restaurant apart is gone. The staff now appear disengaged, unprofessional, and uninterested in providing quality service. We no longer see any of the kind servers who made dining here enjoyable. We are extremely disappointed by how this visit was handled from start to finish. We hope management takes this feedback seriously. We have supported your restaurant since your grand opening, and we would like to feel confident returning -- but based on this experience, that is not possible unless significant improvements are made.

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    Stani’s Family Restaurant - Sampler platter

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    Jersey Mike's Subs - hotdogs - Updated May 2026

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