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    Jersey Mike's Subs

    3.2 (12 reviews)
    Open • 10:00 am - 9:00 pm

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    7 months ago

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    7 months ago

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    2 years ago

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    9 months ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Philly cheese steak with hot pepper relish outstanding. Service fantastic. Clean restaurant. One of the best phillys in bay county.

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    3 years ago

    Good fresh sandwiches. Easy to order ahead. Great staff at this restaurant. Nice and rasy

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    3 years ago

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    7 years ago

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    4 years ago

    This place is delicious they will never upset you. I definitely recommend this place to eat at

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    Ask the Community - Jersey Mike's Subs

    Firehouse Subs

    Firehouse Subs

    3.9(18 reviews)
    0.4 mi
    •$

    Staff is super nice. They get our orders right…read more The main thing is their consistency when they make a sandwiches, you always know what to expect. Would have posted pictures but the ol' stomach took over and I ate before I even thought of a photo. We are never disappointed when we order sandwiches from this location.

    My Firehouse Subs experience. I rarely leave negative reviews, especially for a business we have…read moreordered from and enjoyed many times, but the way Firehouse Subs handled such a simple issue has been incredibly disappointing. Our delivery order was missing a mac and cheese. That's it. I wasn't asking for my entire meal to be refunded, I simply wanted a refund for the item I paid for and did not receive. I reported the missing item through chat immediately after receiving the order. I was directed to customer service and provided the photos and receipt they requested. I also called the restaurant, where I was told I could drive to the restaurant and pick up the missing item. Considering I had specifically paid to have my food delivered, that wasn't much of a solution. Customer service then told me they couldn't assist because I didn't have sufficient documentation, even though I had already provided the photos and receipt requested during the original complaint. After I pushed back, I received another response offering a "partial refund." I replied asking one very simple question: Did that mean a partial refund of my entire order or a full refund for the one missing item? Instead of answering, my case was "escalated," and I was told someone would contact me within the next few business days. That was August 30. It is now September 4, and I have received no further response. All of this over a missing mac and cheese. As a business owner myself, I understand that mistakes happen. The missing food isn't what earned this review. The way the mistake was handled is. A simple "We're sorry, we'll refund the item you didn't receive" would have resolved this immediately. We have been loyal Firehouse customers, which makes this even more disappointing. Losing a regular customer over the cost of one missing side item and turning a very minor restaurant mistake into a week-long customer-service issue, just doesn't make sense. I hope Firehouse takes a serious look at how these situations are handled, because this should never have been this difficult.

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    Jersey Mike's Subs - sandwiches - Updated October 2026

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