This place IS AMAZING!!!!! I'm so confused as to why they…read morehave 3stars??? People probably just have beef with this place or bias! (also the meat is well done! It's not burnt! Sorry some people don't like blood in their food!) I totally recommend even tho they do have limited seating it's really good food and they were really friendly to my sister and I!~

I would like to recommend Gyro House months ago. Food quality has really went down, customer…read moreservice person has really went way down. You don't even get a friendly smile any more. You come in and I got today What cha won't? I ordered wings. Got the home , very doughy inside not done, I tossed them out. I won't be going back, they definitely were not done., So hot inside, it's cooler outside that in restaurant and they have their babies in there whining and crying, because they are so hot and uncomfortable.

Had a great experience at Buona recently. My husband and I have enjoyed several visits to this…read morelocation and always delicious food. Saturday we got to experience their exceptional customer service as well. After ordering and waiting at our table, we noticed the wait was a bit longer than usual, and shortly after, Pablo, the GM came to our table and asked about our order. He did not have any orders in the kitchen that hadn't been completed. He checked the kiosk we used, but didn't see our order. He apologized and took our order using pen and paper. After a short wait, Lisa started bringing out our order. She is so friendly and efficient (we remembered her from previous visits). Pablo also came out again to check to see if our order was complete and apologized again for the mixup. Our Italian beef sandwiches were delicious as usual (best in the Rockford area). French fries so crunchy on the outside but warm and soft on the inside. Granddaughter's chicken tenders were tasty and our daughter ordered the gluten free cauliflower crust pizza (which I didn't even realize was on the menu). She said it was awesome, one of the best she has had. I highly recommend you try this restaurant if you haven't already. The quality of the food is above par for any fast food restaurant in the area. The friendliness and professionalism of the staff is so appreciated because we all know that is regularly not the case in fast food establishments. Thank you, Pablo, for noticing we did not have our order and for making it right so quickly. It is so appreciated. Oh and I can't forget that for the first time we tried Rainbow Cone (granddaughters insisted lol) and we were not disappointed. Milk shakes were creamy and thick with great choice of toppings. Cones and dishes with great choices of hand packed ice cream were great! So don't forget dessert!

Milkshake is 10/10, maybe 11/10. Consistency is perfect. Ice cream well churned. Melts right in…read moreyour mouth. I haven't tried their burgers, fries, and extras so I can't say much. But if you love milkshakes, and they're ain't no Shake Shack around, Buona is that place! Cheers!

I was hesitant to come because of the low reviews but we had a great experience here! We went…read morethrough the drive thru and it didn't take long at all. The food came out fresh and hot, and the sauce + the chicken tenders were delicious. The employees helping us were all super nice too. Unless I just missed it, I'd love a grilled chicken option, their menu is pretty limited. But that's the only thing I'd change. We will be back again!

Food is good. However the drive thru and workers are not always pleasant. During a recent visit…read morethere was a dilemma in the drive thru where both lanes were pulling forward at the same time. The outer law was unable to merge to get to the window due to the other car. The employee at the window caught a massive attitude and was extremely disrespectful. when we went inside to handle the order the same employee wanted to talk down on us for the issue as if we did it "intentionally" to make them work harder. 10:10 recommend the food. However staff in drive thru 2/10. ( they need to be more respectful to people and understanding that things happenand instead of causing an accident in there drive thru sutuations happen)

I always try to make Uncle Nicks. Baklava second to none. Best gyros in northern Illinois. Always a…read moregreat experience!

food it's good but the atmosphere is kind of rough to say the least…read more But the prices are crazy 5.99 a taco like wat are day thinking a little bit too. Pricey just for a taco so for that i give them a 3 star review because this is not a sit down. Restaurant, they have no commodities. The environment like I said, is very rough around here for them to be charging 5.99 a taco got to think about going there again especially if your buyin for more then one or for a family!

Worst experience I've had with fast food. I used to think that the line was always packed because…read moreof the amazing service but no. There's always long lines because of the extremely slow food service. I've been waiting in line for 40 minutes, as soon as I get to the window I get told to pull forward to wait for fresh chicken... This is called "fast food" for a reason. Terrible. Not only did I wait almost an hour for some food, the food was greasy and very salty.

Help, I'm being held hostage at the drive through!!!! Been in line like 20 min. This store very…read moreslow. Maybe not always, but at least at dinner it is. Hopefully you won't need to use the restroom.

Good God. Rockford really doesn't know Mexican food. I was hopeful for this place, because of how…read moremany people recommended it. I guess if this is what Rockford knows, then these people are really missing out. Guanajuatos is the closest to authentic I've found, personally. Okay back to this place... bland. All I got was a basic RBC (that's rice bean and cheese, IYKYK). For that to be bland? Confusing!! The tortillas are gummy, plastic like. The kind that if they're steamed and you hold them, they peel apart. No. No. No. Just no. I'm spoiled, having lived in SoCal for over a decade. We know our Mexican food. TL;DR.... This place is ok for Rockford, but it would fail in a border town.

Decided to give it one more go. Got two chicken burritos. The service was great and the food came…read moreout quickly (and tasted pretty good, for the most part). Brought it home, and my wife found a piece of a plastic bag in her burrito. After finishing mine, I had a bad stomach ache all night. Not sure what was going on with these, but unfortunately I don't think we'll be coming back.

First you got my order wrong then I walked in with my keys set him down next to me as I'm paying…read morefor my order and my keys disappear I asked you guys to look at the video and you won't fucking do it so I end up spending like $200 and still can't find my fucking keys !!!! I feel like you all planned this

Very good food great customer service the one on rockton ave was the best service would definitely…read morerecommend

I've been going here for the lemon granitas since I was a kid. Best place ever for ''Italian…read moreice''!!!

You may have to go to Italy to find better Italian ice. Even then, it may be close. Lemon ice with…read morelemon Ice Cream is the perfect summer treat.