This Jersey Mike's location has long-term employees who get things right, and make perfect and delicious sandwiches.

William was really friendly and helpful. They were sadly out of the chicken salad sandwich so I opted for the California Club, Mikes way with Parm bread. 10/10. read more

Gave them three chances - poor attitudes and bad customer service. You can tell there's no management. Zero social skills. Plenty of other better places in this mall. Skip the bad service! read more

Jersey Mike's always delivers an amazing deli sandwich with good portion of meat and cheese on a delicious old school deli style bread. Love the turkey with provolone. Constructive feedback, they should go a little easier on the oil and vinegar which I fully understand is an option but sometimes the sandwich is drenched in it. Overall good sandwich and really good service! read more

OMG, this Jersey Mike's location's AC is NOT working AGAIN!!! I feel so bad for the employees. It's so damn hot! It's like a sauna!!! I couldn't stay so I left to go to the other Jersey Mike's nearby because it was way too hot! Those poor employees aren't happy and I don't blame them! It's hot as hell and they're having a heat stroke! I will not come back and I will tell all my friends and family who are regulars to not support a business that doesn't care about their employees' and customers' comfort. Won't be back until the AIR CONDITIONER IS FIXED and Stays working! read more

Jersey Mike's has gone the way of "many who have gone before" and not in a good way - they charge more and give less. Their sandwiches are smaller and they skimp on protein. Think Subway, aka Suckway! This particular location is extra stingy. I usually go to the other location but tonight, I made the mistake of stopping by after a Costco run. Stingy...that's the only word that comes to mind. Take down the pictures of the sandwiches because they look nothing like the pictures. I understand that times are tough but I don't think offering less for more is a successful business model. read more

Nobody answers the phone. It's impossible to call the location. Not sure if the workers refuse to answer their phone out of protest or what but they refuse to answer their phone. read more

I went there yesterday, my sub was good but I could tell the workers weren't doing so well. It's extremely hot in there and I asked about the AC and they told me it was broken. It better get fixed soon, don't wanna keep going if it's hot inside especially with how hot it's been and can't imagine how the workers feel working in those horrible condition. Truly terrible. read more

I don't write reviews often. I must say, "Jersey Mike's does not disappoint"! Every time I have ordered with them it was tasty, clean service, and on point! No mistakes nor mishaps. If you're hangry and need your grub ASAP with no disappointments, this is the spot! The customer service polite and professional. Thank you to the Jersey Mike team! read more

Jersey Mike's serves high-quality, freshly sliced submarine sandwiches on bread baked daily, known for generous portions and a "premium" feel compared to other fast-food chains. Their signature style is "Mike's Way" (onions, lettuce, tomatoes, vinegar, oil, spices), and they offer hot, grilled cheesesteaks and cold, customizable deli-style sandwiches. read more

People works over here don't care at all, they will make you wait until they finish their conversation. Completely unprofessional read more

I normally don't review quick service restaurants because of the limited service but I felt compelled to highlight this Jersey Mike's because the staff is ON POINT every time! They're so fast at preparing the subs even during the lunch rush and do it all with a smile on their face. Also, there seems to be very little turnover since I have seen familiar faces for the past 3 years... Most notably, Kameeni always greets me by name and is very attentive to my order. She's a rock star! Highly recommend this store for your next sub. read more

Cameena, Brent, Jose, Reyes, and Ceemo are always fantastic! Knowledgeable, patient and pleasant!! Fantastic team! The sandwiches are always fresh and tasty but the crew behind the counter always make it so easy to come back read more

Jersey Mike's Subs - Number 7! - Sandwiches Near Me - Laguna Niguel, California

One of my favorite locations. As a family, we choose JM for all our travel needs, picnics, beach days, and just days when you feel like you want to nosh on a sub. Everyone in the family has their favorite numbers. Mine are the California club, the supreme, and Philly cheese steak on days where I crave meat and a hot sub. Mostly, mine are cold. I use the app to order ahead of time, and pick up. This is important when my parents want to grab something quick and dont know what to order. So, I order via app, pay for it and have them pick up to enjoy wherever they want. You get rewards on your Jersey Mikes account if you sign up and after soo many rewards/points you can redeem for certain sizes. I have visited locations in DP, LN, Laguna Woods, Lake Forest, and even in MauI,Hi. Of all the locations, Laguna Niguel, off Aliso is my favorite. Thank you to all the hardworking people back there who give great service and deliver great subs. read more

the food is great and the store very clean. the staff are super nice and polite. Tony helped me and he was very nice and actually listened to all my choices. highly recommend read more

Oh my gosh! This is my new favorite sandwich place! They have the turkey or the cheese cut beautifully! The service was excellent and everyone was so kind. Don't even get me started about the great place itself! I loved the themes and that you can sit inside and out! I love going to this outstanding sandwich place! read more

Sandwiches are good as always. The customer service is questionable. Don't recommend you order through the app here if you are expecting it to be done more efficiently. Way quicker and more efficient to order in line in person. Ordered thru the app myself and felt the experience was mediocre. Got to the store 10 min early thinking it would be smart. Nope. They just kept taking other people's orders instead of working my ticket. Made me wait the whole 10minutes and some. Never coming to this location again. read more

This is my second time here and the service was amazing, everyone was friendly. I went during lunch rush and was out of their quick read more

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I love this place very much because the sandwiches here are delicious, the service was amazing, and the ambiance was really neat. read more

Jersey Mike's Subs - Outside. - Sandwiches Near Me - Laguna Niguel, California

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The guys on closing shift 8/28...awesome. Smiling and friendly, even well after 8pm. Tidying the store, hustling when I walked in. I offered to walk if they were already into closing duties, "No, no! What can I get you?" One of the best JM sandwiches I've ever had. Thanks guys! read more

There food is fresh and always hits!!! The staff is very nice and appear to enjoy their work!!! Hey, that speaks volumes to me. We always get to go. So can't speak to ambiance... other than happy people make good things. read more

In what reality is a food chain company like Jersey Mike's charging $2.55 for a small bag of Doritos? $15 for a sandwich and Doritos. And then you're asking us to tip your workers. As someone who has waited for 20 years, I have to wait on someone sometimes for over an hour just to get a 15% tip , I've had it with these corporations. Pay your damn workers wage and stop putting it on your customers to tip. This is not a restaurant we're tipping should be required at all. Shame on you, Jersey Mike's just lost a customer. read more

Check your drinks before you leave. Ordered 4 large drinks but when i got home i noticed they're very watered down.

Normally I would leave a better review, Meili was awesome really patient with the guy in front of me who could not make up his mind. But every time I go there it's very uncomfortable because it's so hot. I feel sorry for the crew that's working there. Unfortunately I won't be back because we can go down the street to the other and get our stuff. read more

One of the best sandwiches I've had in a long time. Great service, went the extra mile at every opportunity and made me feel like a million dollars. Clean restrooms, clean dining room, big smile on my face when I left. Look for David, he's a superstar. read more

The service is always quick and everyone is super nice! I always get the turkey provolone mike's way :)

Kameeni and Kyle simo have always helped me so much and I love the food here thank you

5 stars for the sandwiches 3 stars for the way they insist on smashing the sandwich then rolling it as tightly as possible in the paper, sometime I wonder if their fucking with me seriously it like the dude is MAD at the sandwich read more

Jersey Mike's is our pick when we just don't feel like cooking. The food and toppings are fresh, and the portions are generous. We always order on-line and the food is ready for pickup at the designated time. The staff is friendly, and helpful. There isn't a lot of seating but most likely enough if customers want to enjoy their order on site. Five gold stars for Jersey Mike's on Greenfield in Laguna Niguel. read more

Great subs and great service. This is one of the better sandwich chains. Sandwiches are made quickly and the staff is nice. My usual order is their #13 Original Italian sandwich (provolone, salami, pepperoni, ham, prosciuttini, and cappacuolo) with a bread that has rosemary, done Mike's Way (tomatoes, lettuce, oils, and seasonings). In my attempt to reduce my dairy intake, I'll typically order it without the provolone cheese. Admittedly, It tastes better with cheese. I've tried their tuna sandwich, which is also good. I made the mistake of going to a different sandwich chain last year and found what I ordered to really lack taste and flavor. Sure, it was cheaper, but I'll not go that way again. Jersey Mike's has a loyalty program and an email club (they send discounts). Right now they have free delivery through their app. read more

BEWARE of cross contamination! Wearing gloves does not mean your food is clean if the person uses the same gloves handling the cash register your food! Person did not change gloves as he went from making the sandwich, he touched our receipt and the cash register then went back to finish making our sandwich! UPDATE: I was contacted by Jersey Mike's manager's, they apologized and sent a refund for the sandwich we ordered along with 2 coupons for sandwiches. We will try it again and will be more vigilant to make sure the staff changes their gloves in between handling dirty items (money, credit card, etc) before they prepare the food. read more

Jersey Mike's Subs - We were there 4/30/20, this location was open then. - Sandwiches Near Me - Laguna Niguel, California

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I walked into a clean store and was greeted by a nice employee who was starting his preclosing. I started ordering my food and the girl handling my sandwich was constantly trying to itch her hat and hair. It disgusted me, but I let it go. She put the cheese and peppers on it, then a male employee near her was wiping the counter with a dirty sanitizer rag with gloves on. Suddenly, he took over my sandwich and touched my bread with his sanitizer gloves on and asked what I would like. Last time I checked you should have a food handlers card and know that you should be washing your hands and putting new gloves on to help a customer after sanitizing a table. I asked him to change his gloves because he used a sanitizer rag, hoping that he'd also wash his hands without being told and he seemed annoyed. He touched his nose as soon as he took the gloves off and put new ones on. Again, if you're touching your face you should wash your hands, then put new gloves on. I was disgusted as he finished my sandwich. Then the same girl in the beginning took over my sandwich and cut it sloppily as the bread slid off. Also as this is all happening they are in speed mode as if there's a line out the door and their life depends on getting my sandwich done sloppily so they can just get to their cleaning. I'm so unimpressed and disgusted with their food handling skills. I will not be returning. I would also like you to know that I threw that sandwich away in the trash, uneaten. I don't think I will ever return to this location AGAIN. Of course I emailed corporate, it's been a week and no response. Honestly disappointed... read more

The wife and I went to this location late last night on 9-5-24. The people working there were nice and professional. One person took our order and started making our food, and a second person came to help him out (great communication) food was delicious. Will be coming back to this store. read more

Great quick service with delicious sandwiches. Everyone is nice and the spot is very clean.

I came here to grab a quick lunch. It's been a long while since I've been to a jersey mikes, and it's safe to say that I wasn't disappointed. I ordered the California Club, which is a turkey sandwich with avocado and bacon added. The person making my sandwich, Sarah, was very impressing with the speed of slicing my sandwich and putting the toppings on it. With the fast delicious meal and great service, I will definitely be coming here again soon! read more

My husband is a huge fan of their Big Kahuna cheesesteak and eats it often, I figured give their chicken version a chance since I am not a fan of beef. Very poor quality dark meat and very skimpy on the other toppings. Not much to chose from if you do not like meat, their tuna is loaded with mayo and even though it is made fresh, they still somehow cannot make it without mayo, shame. Service was pretty slow, the store small and very humid, best to take your food to go. Not worth returning. read more

My son and I were there today and we were given the best service today. The the customer service was spot on there wasn't anything to complain about. read more

bread was 1-2 day old. As were lettuce Cut on meat Very disappointed read more

Very nice staff, clean place, great food obviously. High recommend this branch. Keep it up y'all :)

I Love Your Sandwiches They are Really good The Turkey Sandwiches are my favorite The employees are nice there its a great place and you should go there. read more